Got a defective device, guy in the shop didn't even bother having me try it first. He's always…read morequiet, doesn't bother engaging with customers, & only wants to chat with his coworkers in the back. Chill shop besides that; wish the employee was trained a little better on customer service.

Just went to the one in Tucson by the old foothills mall. They had a good selection and prices were…read moreok, but when I went to buy something the guy working just completely ignored me. I dunno if it was just because they were 30 minutes from closing but I saw a lighter that I liked, told the guy behind the counter I wanted to buy it and bro just stood there. Hopefully this changes because some of the stuff there was really cool.

I bought a bunk lighter/torch for $15 along with a big bottle of butane, a dragons blood candle and…read morespray for about $50. The lighter stopped working within the first hour. Been going there for years but will NEVER step back in there again!! Total Rip Off!! If you sell crap, you should back that crap up and not make your customers pay for your bad decisions!! As a bartender in town I'm happy to spread the word on your crappy service! Bad service & cheap inventory

We love Sticky's!! Staff is always helpful and pleasant. They always seem to have what we are…read morelooking for. We will drive past other smoke shops to go to Sticky's.

I actually asked the dude with the beard if I had done something to upset him. He was easily the…read moremost hateful person I have dealt with in years. Basically called me an idiot for what I was purchasing. Said it wouldn't work. He was wrong, and a total jerk. In his defense, I am pretty sure he only treats women this way.

The customer service at this place is excellent. I have not ever visited Francis smoke shop and…read morenot been greeted and treated with vip service. Thank you.

Save money. My brand can not be found in all smoke shops, and retail outlets. Nice to know I don't…read morehave to go on a hunt!!

Fast service with a smile and good prices. They even offer my dog treats when I bring him along in…read morethe car. Bring cash to avoid the debit/credit card charge.

This place is my favorite. Not only do I visit several times every time I'm in town (once a year),…read morebut I also order my sticks online from them. They are friendly, knowledgeable, and well stocked, but they treat me like family each time I shop with them. Many friends recommend Cigarpage or Cigarbid for buying online, but I stick with these guys because I believe in supporting those that go out of their way to make you feel that they value me as a customer! They are truly an A.C.E.

Down to earth clientele. I was traveling through there on my way home to Phoenix. Good cigar…read moreselection.

bruce is great he can help you find the pet that fits you hes been in business many years and…read morehelped me out of a situation

Havana is a community smoke shop. They've only been open a few months but the employees always seem…read moreto know who's who.There are deals every day- Wednesday's they even have a wheel you can spin to win prizes! They have a great variety of things, you can find something no matter what you smoke and if they don't have it they're always willing to check to see if the warehouse has it. The convenience of having a clean, organized, friendly 24/7 smoke shop walking distance from the dispensary makes it worth going to havana no matter what, but they also have some of the lowest prices I've seen in town and especially on grant. The employees are also knowledgeable and can work with you to give you great recommendations for any product. I highly recommend coming here, especially for new smokers- ask the staff questions!! They want you to feel comfortable with the products and have fun!

The selection of both guns and cigars here is bad and everything is extremely overpriced. But…read morethat's not why I give it a one star review. I was on vacation in Arizona and wanted to visit Tombstone. I am an avid cigar enthusiast and was going in. As I walked in he was cussing a group of 4 people out of the door. One of the people said "Go Bears!" on his way out as the owner was wearing a Chicago Bears hat; the owner just cussed him out even more. I presume it was because they were under 18 and there was a sign (albeit poorly placed) that said 21+. Regardless of their age it was extremely unprofessional and rude. If you heard the things he was saying to those people, you would also be appalled. After they left he was still cussing them out to his friend in the store and never helped me at all.

Had a really horrible experience here. Service was terrible, the owner was not a nice person. I…read morewitnessed him cuss out multiple people

They be doing sneaky stuff - like stating you can return a product if it's opened and doesn't work,…read morebut you CANNOT return an unopened item that was never opened or used...with a receipt. How does that make sense?? Dude saw me pay for it too then change my mind. Stay frosty folks.

This place is awesome literally has everything you'd want at a smoke shop and is super nice insideread more

Always a fun spot to visit and learn about cigars! Terrific selection from literally all over the…read moreworld. Pick up a special gift for your favorite aficionado, getting married or having a baby? Thoughtful and unique gifts, great selection, pricing runs the gamut. Stop by and tell them I sent you!

Grumpy Gringo put up a cigar bar and smoking area for an event our organization hosted at the Tubac…read moreResort. They brought a wide selection of cigars as well as a good assortment of cutters and lighters. Took cash and credit cards and prices were in line for what single cigars should cost in this state. I'm always pleased to see cigar retailers who take the time with novice or very occasional smokers . It can be intimidating to look at 20 cigar boxes and make a decision for someone with no experience. There was an event the next day at the shop. I popped in for a few things for the drive home but I haven't seen a cigar place that full in a long time.

Middle of their business hours but the door is locked with no sign. This is a convenient location…read moreyet they don't seem to adhere to their own hours