This cafe and deli opened in the space of a former grocery store and deli. The interior has a warm decor, although some elements, particularly around the deli and food counters and walls, could have more sophistication. The furniture looks nice but some is better quality than others. Our high top table was wobbly. Better signage is needed for the deli and sandwich section. Some things were missing prices/labels.
When I came with a friend, the place was fairly busy. The staff and friendly. However, they are not experienced. It is clear they have not worked in food and beverage previously. There is a water and condiment station, but the cups for the water are so small, and they are plastic. I'm not sure why they don't just have plastic tumbler cups since they have real tableware for purchased food anyway. There is compostable cutlery, which is better than plastic. But again, why not have real cutlery since the cups and plates are all real dishes? The compostable cutlery is also very difficult to use with some of their items as it's just not sturdy enough. The compostable should be saved for to go orders.
In terms of the food, they use good ingredients. The sandwiches also came with a side of artichokes dip/spread, which was a nice touch. On the other hand, they claimed to have heated up the sandwiches, which was definitely NOT the case as the sandwich was cold and the cheese was not even close to melting. Because the sandwich was cold and they used thicker bread, the bread was tougher than it needed to be. They claimed there was a preset timer and that they had grilled or pressed it. Well, the timer must have been for 3 seconds since it did nothing to the sandwich, and I don't believe their claim as there were zero grill marks on the bread. They need to have a proper panini press, and staff need to be trained in it. There is a large selection of dessert and sandwiches, and they also have soup and pasta and then sliced meats at the deli. Some sandwiches were not available even though we came at 130pm, e.g., veggie, prosciutto. We saw more sandwiches that were prepared on a try that was behind the deli, but they were not restocked into the window/case where you ordered. Additionally, the deli was "closed for cleaning"; I'm not sure what that meant as no one was cleaning, and it wasn't apparent that the deli was dirty. Plus. The meats were all sitting in the glass case. Considering, they had three staff and no line. The whole situation of the sandwiches and deli made no sense. Prices are reasonable for what you get and are comparable to other cafes
The place has a lot of potential, but there is also a lot of competition in the area, and I think some areas need improvement. read more