My wife and I come here every time we need photos for visas or passports. Ivana is incredibly…read morereliable and always makes sure the photos meet the exact requirements for different countries, which takes a lot of stress out of the process. I recently came in for my India passport renewal, and Ivana was amazing. I brought my laptop, and she walked me through everything step by step. I was able to complete the entire application in about an hour. What really stood out is how convenient everything is in one place. Photos, printouts, notary, and even courier service were all handled right there. It made what is usually a painful process feel easy and smooth. Ivana was kind, patient, and genuinely helpful throughout. Highly recommend this place.

Great Service - kind and friendly. They are open on Saturdays which is very convenient!…read more Went in to get a passport photo and the service was quick. Ivana Nichkawde prefers cash but also accepts Venmo. I've continued to visit her for other services like Notary and passport renewal - she is patient and helpful.

I went there to get a fingerprint scan for her lacto service at church and this place was very…read moreprompt. It was very clean and very respectful of your time I got to my appointment got right in and got right out.

Fast easy and reliable !! Thank you for great service Fast…read moreresponse for appointments

I have been a patron of this location primarily for my Amazon packages and in world where service…read moreis king THIS PARTICULAR LOCATION embellishes the best in customer service. Here the years I have come to know them just like other regular patrons and I want to take the time to express my gratitude for always taking care of my needs. Thank you

Again I was here for an Amazon drop off return. I do like that i don't have to pack anything. I…read morejust show up with the item and they scan my QR code, hand me my receipt, and off I go. When I went, no one was there. The clerk was nice and processed everything quickly. Definitely nice to be able to do Amazon returns for free here. Will definitely be back as it's convenient for us.

Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

This place is run by a sweet elderly couple. Great prices, I got a livescan and only paid $60 for…read moreDOJ clearance. Quick service and no appointment required. No reason not to visit!

Owned and operated by a lovely couple that are very friendly, fast, and efficient. I had a live…read morescan done with them and was in and out in less than 15 minutes. Highly recommended!

Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

Dont ever go here, Jose a worker called me a Nigger twice, clinched his fists behind the desk, he…read morekept using vulgar language and was told to shut the fuck up. Hayden had to run from the back to tell him to leave and go to the back but he wouldn't. He wasn't listening to her. Good thing I had my 1 year old with me. Had to change his diaper and feed him and thats my priority in life. I didn't have time to call the police and file a report. He needs to be fired right away!! Alot of people dont have jobs these days and hes very lucky he has one, but he needs to be fired!! The worst representation for a great company. He needs anger management or something but if I owned this company and saw what happened through all the store cameras in there he would be fired immediately. He needs to learn how to treat others. He needs to be fired. Haydee did come out and apologized for 3 minutes but I told her it's ok it's not her fault but the owner Mr. Fazale Shuriff must let him go. The owner called me and apologized and asked if we can meet to apologize in person or if ill let Jose apologize but no thank you, not after that radical and irate personality he has. Im not a therapist or anger management Dr. and I hate being judgemental but he needs one if not both. But sometimes HR will take care of things especially with all the cameras in there. If you have a problem there with him I would call 1-800-789-4623 and file a complaint and they'll look into. I normally would not do this but he was wayyyy to radical, disrespectful and obviously doesn't care about his job, co-workers, customers or the Owner of the store Mr. Shuriff.

Got some papers notarized here with my grandmother. The wait wasn't too bad and the pricing was…read morereasonable. Offers many different services such as mailbox renting, scanning, faxing, printing, shipping, etc. Straight to the point services. Convenient location.

I went to this place to help notarize my son's transcript. Michael is very nice, accommodating, and…read morehas an affordable price. Excellent service

This is the go to spot for great customer service at a UPS Store. This store provides more than…read morejust mailboxes, and shipping and passport pictures etc but it also provides great help 100% of the time. First impression say it all!!

This place use to be awesome. With new owners now. There is not enough staffing. Line is out the…read moredoor. We will be taking our business elsewhere. Waited 20 minutes to pick up my package. Not cool! Sure missed the previous owners. They care about their customers and definitely their employees.