I went to check the prices for their parcel service, but it was extremely hot inside the store. It…read morewas about 90°F outside, and they didn't have air conditioning, so I felt a little suffocated while I was inside. I think their parcel service is good, but they need to improve the overall customer experience by providing proper air conditioning or better ventilation. A comfortable environment would make a big difference for customers.

I needed to get fingerprints for a program I applied for and looked for places that provided them…read more I saw this place on Yelp and rushed over there since they were about to close in 30mins on Saturday. I know I know, I didn't plan this well but I made it. I didn't have to wait long and I asked for the finger print service. I did not know I had to bring in paperwork since it wasn't mentioned by the program I was applying for but thankfully they knew what paperwork I needed and had it printed there (have to pay for bw copy since I didn't print it myself). I was in and out within 15-20mins! Excellent service!

Great Service - kind and friendly. They are open on Saturdays which is very convenient!…read more Went in to get a passport photo and the service was quick. Ivana Nichkawde prefers cash but also accepts Venmo. I've continued to visit her for other services like Notary and passport renewal - she is patient and helpful.

Came here to get fingerprinting done to be an overnight chaperone for my daughter's school. The…read morelady who helped me out was very welcoming and kind, providing me guidance on how the whole process was. The whole fingerprinting process was quick and easy; not even 10 minutes, and that is including her inputting my information into the system. Just an fyi, they do not accept credit cards.. only cash, zelle and venmo.

Located deep inside the hallway of the building next to where all the cars are…read more The folks are prompt with their service and know what they are doing. I went here to get my FBI fingerprint scans and received my info within two days (normal shipping). You definitely know that you're paying the price for the expedited fingerprint scans. The pricing could be a bit better, but the service was good and I got what I needed in time. This location also works with some fbi channeled, which is how I found them. If you have the money and need your information ASAP, these people will get it done for you!

I went there to get a fingerprint scan for her lacto service at church and this place was very…read moreprompt. It was very clean and very respectful of your time I got to my appointment got right in and got right out.

Again I was here for an Amazon drop off return. I do like that i don't have to pack anything. I…read morejust show up with the item and they scan my QR code, hand me my receipt, and off I go. When I went, no one was there. The clerk was nice and processed everything quickly. Definitely nice to be able to do Amazon returns for free here. Will definitely be back as it's convenient for us.

I have been a patron of this location primarily for my Amazon packages and in world where service…read moreis king THIS PARTICULAR LOCATION embellishes the best in customer service. Here the years I have come to know them just like other regular patrons and I want to take the time to express my gratitude for always taking care of my needs. Thank you

Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

I had a great experience with Terrell Live Scan! The staff was incredibly friendly, professional,…read moreand welcoming. They provided excellent service and made the entire process smooth and comfortable. They truly make you feel right at home. I highly recommend Terrell Live Scan to anyone looking for fast, professional, and friendly service!

Excellent service, well-priced. Definitely value for money…read more Best of all, a private owner of a small business I am happy to support.

Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

Every time I come here they always have a problem and don't want to accept my Amazon returns due to…read morevery stupid reasons that oh it's in a clear bag and you need to buy a box from us or you need to buy tape and put more tape on it. All they want is sales from my returns. Especially the lady Kanchan. She's very rude and doesn't like accepting returns. This is the last time I'm coming to this location.

Got some papers notarized here with my grandmother. The wait wasn't too bad and the pricing was…read morereasonable. Offers many different services such as mailbox renting, scanning, faxing, printing, shipping, etc. Straight to the point services. Convenient location.

I went to this place to help notarize my son's transcript. Michael is very nice, accommodating, and…read morehas an affordable price. Excellent service

This is the go to spot for great customer service at a UPS Store. This store provides more than…read morejust mailboxes, and shipping and passport pictures etc but it also provides great help 100% of the time. First impression say it all!!

I've never had such difficult and unhelpful service at a UPS Store. I had multiple Amazon returns,…read moreand one of them had a "customer packed" label. It was just a pair of scissors that were already in a small box. The employee would not accept it and told me I needed to find a bag. I actually ended up finding a discarded Amazon bag that another customer had left behind and used that. Then, after all of that, he wouldn't even put a small piece of tape on the package for me unless I paid $2 for tape. I have done countless Amazon returns at other UPS Store locations and have never had such an unnecessarily difficult experience. There was absolutely no effort to accommodate or help, even with something as simple as a small piece of tape. I will not be returning to this location. If you need to make an Amazon return or ship something through UPS, I would definitely recommend choosing another UPS Store where the staff is more willing to assist customers.

I cannot praise the Fremont Police Department enough for their incredible response last Monday…read morenight at Lake Elizabeth. Out of nowhere, I was unexpectedly attacked by a strange young man wielding a propane torch. It was a terrifying and bizarre experience, but the officers arrived promptly and handled the situation flawlessly. They quickly apprehended the individual, conducted a highly professional interview, and safely guided me through identifying him. Throughout the entire process, their calm and reassuring presence helped me feel completely protected and safe. I am incredibly grateful for their swift action and professionalism during such a frightening incident! I certainly respect and want to honor the Fremont police and specifically Officer Chris Thompson and Officer R. Hensley!

On 8/6/2026 with Officers Pigmon and Officer Silcox 5 stars. They went above and beyond for my…read moresafety. I am Grateful and you are appreciated. On 8/7 2008 Fremont PD never showed up on a restraining order a violent restraining order for over 2 1/2 hours and I was dragged and beaten very badly. Thank God for the Good dedicated Police Officers.