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    Fremont Live Scans

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Fremont Live Scans

    Fingerprinting

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    5 months ago

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    Dipesh P.

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    PostalAnnex+

    PostalAnnex+

    (116 reviews)

    "Postal Annex is a great place for printing and other services--always reliable and efficient…read more Caroline, in particular, is always respectful, helpful, and provides excellent customer service every time I visit."

    Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

    Fremont Live Scans - fingerprinting - Updated May 2026

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