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    Freestand Realty

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Freestand Realty

    Property management

    Buyer's agent

    Listing agent

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    Fort Lowell Realty & Property Management

    Fort Lowell Realty & Property Management

    (35 reviews)

    I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

    I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

    The Carin Nguyen Real Estate Network - Congratulations D & E!  Thank you for trusting The Carin Nguyen Team and myself with such an important purchase!

    The Carin Nguyen Real Estate Network

    (27 reviews)

    My wife (Becky Wren Partin) and I just bought a house in Goodyear. We have moved from here from…read moreOhio. By luck (and we are grateful for our luck) we found Mercedes Hines. She was a fantastic agent to work with. She gave us honest feedback on all the homes we looked at. She pushed the buyers, the mortgage company, the home inspection company, and the closing company to move quickly. She gave us advice on living in Arizona. We also work with Katie Fiore. She is the closing manager for The Carin Nguyen Real Estate Network. She was fantastic to work with also. One final note about Mercedes. We closed on Valentine's Day. I texted Mercedes a few days before. I asked her if she could have balloons, ribbons, or flowers at the house when we showed up on Valentine's Day. I knew I wouldn't be get my wife anything other than a new house! When we showed up to the house, there was a big balloon arrangement in the front of the house. I appreciate the extra effort she put into this. I would definitely use Mercedes and The Carin Nguyen Real Estate Network again! My wife (Becky Wren Partin) and I just bought a house in Goodyear. We have moved from here from Ohio. By luck (and we are grateful for our luck) we found Mercedes Hines. She was a fantastic agent to work with. She gave us honest feedback on all the homes we looked at. She pushed the buyers, the mortgage company, the home inspection company, and the closing company to move quickly. She gave us advice on living in Arizona. We also work with Katie Fiore. She is the closing manager for The Carin Nguyen Real Estate Network. She was fantastic to work with also. One final note about Mercedes. We closed on Valentine's Day. I texted Mercedes a few days before. I asked her if she could have balloons, ribbons, or flowers at the house when we showed up on Valentine's Day. I knew I wouldn't be get my wife anything other than a new house! When we showed up to the house, there was a big balloon arrangement in the front of the house. I appreciate the extra effort she put into this. I would definitely use Mercedes and The Carin Nguyen Real Estate Network again!

    I first want to state that I don't find pleasure in writing this review, however, it is warranted…read moreand I strongly believe I owe it to the next homeowners and their decision on how to use. Jemma is not a bad person, I think she means well, but her lack of responsibility and accountability during the home buying process was horrendous. It started with her setting me up with Azaad from Zillow, Jemma stated that Azaad was awesome and that she's used her before. Azaad was so bad that I had to switch lenders due to major complications, one being she had set me up using a conventional loan instead of my VA home loan. That caused me to start the whole paperwork process over and complete the logistics once again, anybody who has purchased a home knows how stressful and tedious it can be. Then we close, Jemma's job is to get ALL the keys and items I need when giving the keys to the house, not only we're not all the keys left, but the home warranty wasn't paid. This lack of responsibility has caused severe burdens on me, and she now states it was out of her control. This is the 3rd home I bought, I've spoken to my past real estate agents and they agree that all the keys and process could've been resolved if Jemma would've done a better job. Again, it is not personal but don't put yourself through unnecessary stress and continued stress like I'm dealing with. Fine a true proessional

    Rentals America

    Rentals America

    (207 reviews)

    I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was…read moreprofessional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

    I've been working with Kim McGill at Rentals America for several years, and she has been absolutely…read moreoutstanding. Kim always communicates quickly and clearly about any potential repairs, tenant concerns, or HOA notifications, which gives me tremendous peace of mind as a landlord. She also performs a thorough six-month check of my rental property to ensure it's being well cared for, and she always keeps me informed of anything I need to know. Kim is professional, organized, and incredibly conscientious. I truly appreciate the level of care and attention she gives to managing my property. If you're looking for someone you can trust with your rental home, I highly recommend Kim McGill. She's fantastic.

    Freestand Realty - propertymgmt - Updated July 2026

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