We needed a new ac unit and Freedom was recommended. We contacted them and Hector came to our house and provided us with our options. Hector was very professional, helpful and knowledgeable. We selected the unit and in a couple of weeks Shannon and Robert installed it. These guys worked from early morning until late afternoon until the job was completed! They did an excellent job! Very professional installation! If you need an old unit serviced or a new unit installed Freedom is the only company to call!!! Thank you Hector and Freedom. read more

Owner will overcharge and charge for service never completed. I would never recommend this business to anyone. Avoid this company completely. This was the worst overpriced company I've ever done business with. read more

We purchased a Trane three-zone system from Freedom Heating & Air. The system has exceeded everything Hector, the owner, said about it. Our house is so much more comfortable and when I tell friends how low my electricity bills are, they are amazed! It was the best investment we've ever made in our home. The installers, service technicians, and office staff are always helpful and take care of our needs immediately. These days, finding a company that lives up to its promise is rare. Freedom Heating & Air not only lives up to their word, they go above and beyond. If you are considering a new system, call them and find out about these great systems. They are well worth the money! Sally Fuller Oak Leaf, Texas read more

I received a call from my tenant last night stating that the A/C was not cooling and temp was stagnant at 99 degrees. I tried calling my usual repairman and he didn't answer so I called Freedom Heating Air because they were located near the rental property. I got an immediate friendly answer and was able to pay over the phone. The guy that serviced the unit, called and let me know what was needed and was very reassuring. All in all, the cost was reasonable, the unit cooled off and my tenant was happy and comfortable. I couldn't have had a better outcome. Freedom saved me and my tenant! read more

Very disappointed with their tech, Francisco. I called company about duct work and Francisco arrived he began with tour of my house. I informed him that I called about duct work and he could enter attic through garage and he would need ladder. He walked around back of house went to outside unit and then began to try and sell me a/c cleaning. Finally after some convincing he went into attic but not before he said company was backlogged and that they do duct replacement in Nov. or Dec. He then spent all of a minute in attic and said he needed to go to van to get something, came back and said I needed to sign waiver which I agreed to. I told him the problem was that he did not want to go into attic because he is not a small man. He called someone again, spoke in Spanish, and informed me they would refund me my 89.00. They wasted my time and my money because it will take 24 to 48 hrs. to refund. Franciso is one who is not concerned with customer issue but will tell you how he has beed doing this type of work and "he know"! read more

Excellent customer service and great quality job! Definitely will recommend Freedom Heating & Air to family and friends. The quality of work and professionalism is beyond 5 stars! read more

Super efficient company with great customer service. Love that every step I was informed, starting with appoints, arrivals and service. Staff was extremely polite. Love the attention to detail. Respectful of not only me but my home and property. Recommend them hands down. read more

This company sells inferior equipment and then charges outrageous price to repair the unit they claim is the best available. I can never give them as a referral to anyone. Save your money and go elsewhere. read more

The service tech was nice and friendly but I believe he had no idea what was wrong with my system. He was focused on selling me the most expensive replacement unit ever. Another company came out and it was a whole different issue 90% cheaper than what was quoted. I would be careful with this company read more

I received phenomenal service from Freedom Heating & Air. My AC had been out for 3 days and the company I was using had made two visits and failed to fix the repair. After the second failed attempt to fix I contacted Freedom and they were able to schedule to be at my home at 7 am the next morning. Within 15 minutes of being in my home they were able to find the issue. They quickly repaired the wiring and explained to me they issue. Then they performed a full assessment and waited to ensure the house was cooling. I was extremely impressed with their knowledge, professionalism, and follow through. I highly recommend Freedom Heating & Air. read more

I have received horrible service with freedom cooling located in Lancaster Texas. There was a new unit installed which quit working the same day, technician came back out got it working. Couple days later the unit went out again. I called several times stating issue and was told they don't work on Sundays which left me and my family suffering in 100 degree heat waiting to get appointment. Called the next day and was told they had to get approval from landlord to come back and fix something that they installed. This company sucks and I would not recommend anyone to render service from them. read more

I was shopping around for a new HVAC and was referred to Freedom. They came out asap and quoted me a few systems that were a bit out of my price range, but I did appreciate that the technicians were very helpful in explaining everything and answered all my questions honestly. Hector (owner) later called me and was able to work with my budget which definitely surprised me. They came out the next day and started early and finished just in time for a house showing since our house was up for sale. Jose, Raul, and Diego were very courteous and did a great job installing the new HVAC. Definitely sticking with Freedom for my HVAC needs! read more

Great, reliable service! Michael Cervantes came out this past Saturday to service our AC unit. He was very knowledgeable with any questions I had. Overall the service was great. read more

We have used Freedom Heating &a Air for several years now and have always been very pleased. They always do a great job, they are courteous and professional and they deal well with whatever upheavals may occur in our home while they are on site. They also service our business locations and arrive promptly and communicate well as to the problems and solutions. Hector knows how to determine the best unit for the situation and we have quiet, efficient units at our home and newest business location. read more

We got referred to Freedom Heating & Air by a close friend who had nothing but positive things to say about the company. We went ahead & got the quote & work completed within a week. Awesome customer service! Hector explained everything in detail & he obviously knows what he is doing. His staff all introduced themselves when they came to complete the work & were meticulous about using a drop cloth & ensuring our house was left tidy. They were very flexible with the day/time to complete the work (our schedules are pretty crazy!) & they worked late into the evening ensuring the work was done. So far the AC is working great! Very reasonably priced as well. No hesitation in recommending this company. read more

I have delayed writing anything about our experience with Freedom Heating & Air until we received a few electric bills. After many visits from other companies trying to fix our a/c problems, we called Hector to learn more about the ductless Mitsubishi system. We are SO glad we did! Hector was very knowledgeable about the system and answered all the questions we had. They were able to install the system within the week and there were no surprises. His crew was the absolute best that we have ever dealt with....they were extremely courteous and professional. Nothing was done until we were asked if it was okay. AND they cleaned up ALL the debris that was caused from the installation. I think they left the house cleaner than it was before they came. There is a good reason why Freedom Heating & Air is a Mitsubishi Diamond Contractor. Don't do business with anyone else. And what about our electric bills? They just keep going down! We have compared them to same time last year and they have been consistently $200/month less than when our force air units were running 24/7 and we were always hot. Now we are cool and comfortable, sometimes cold! The system is so quiet, too. Many times we have to check to make sure it's running. BEST DESICION EVER! read more