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Encompass Health Rehabilitation Hospital of Braintree Framingham - Joe Reynolds

Encompass Health Rehabilitation Hospital of Braintree Framingham

2.6(10 reviews)
2.1 mi

I was transferred hereafter after a spinal surgery. The care I received here under the supervision…read moreof Dr Yang and Dr Jac was superb. The nursing care was superb particularly Jennifer L and Briela. The occupational therapy under the direction of Ashleigh and Allie was amazing. Physical therapy by Abbey C was terrific and she got me walking. Other outstanding therapists were Claire and Ryan M. I have never encountered such dedication patients and kindness. I am grateful beyond words for the treatment I received at Encompass in Framingham.

this is a horriable place - do not bring your loved ones here - this is truly a crappy rehab place…read morethat does not do the correct rehab for patients, and the case workers do not really care about their patients. case worker tina needs to be fired she is a liar and has only made everything worse for my family. make sense this place owns fairlawn rehab in worcester and that place is one of the worst places to ever go to. both places should be shut down! do not get fooled by the star rating on google this is a very bad place! my father 65 years old disabled veterans had major spin surgery at brigham women's, that hospital is fantastic by the way, he was doing good. but once he was moved to this horriable place encompass rehab in framingham ma everything went down hill for the worst. his major issue is the extreme pain in right leg which is the cause of not walking well. i found out later most of his rehab was sitting in chair with bunch of 80-year-olds and doing arm movements. i found out every time he was in too much pain they just gave him another oxy. if he could not sleep, they just gave him more oxy. this place is just drugging up patients, so they do not need to deal with them. tina the lying case worker told me he will have the same medications available when he leaves to go home. but on pick up day i was told they have been giving him 10mg of oxy plus valium every 4 hours, but he will be cut down by going home to 5mg every 6 hours. i would think the cut down on pain medz would be done in rehab first... wouldn't that make more sense to do. i also had to take 2 days off from work one day to come in for a person to talk to me for 10mins on stuff my father will be able to do when he leaves. tina the lying case worker insured me that my father was able to dress himself / shower / go to the bathroom and wipe himself on his own / she told me that an in-person nurse will come to the house, and we will have rehab pt people come to the house as well. but on the very last day the day i was there to pick him up tina the lying case worker told me this has all changed that a nurse and rehab people will not be coming to the house and that we will have to get him to all the appointments. all this talk about him being able to do stuff on his own was a lie. he can't even put his shirt on without help. he peed the bed every single night multiply times. encompass owns my parents 2 new mattresses, it should come out of tina the lying case worker paycheck. father was able to see his va doctors who was extremely shocked on why he was let out of rehab so early. va doctor got in house nurse and pt to come to the house the pt persons aid the same thing why did they let him out he did not ready the in-house nurse same thing was shocked he was not in rehab, and she even said he needs go back in. then yesterday we had to go see the appointment with surgent and my father doing so bad they had us drive him back to the er of bridgman women in boston. now we found out he has a facture and he is going back into surgery. this is all encompasses fault they just kicked my father out way to early they also told us wrong information his condition. the doctor ordered him to be in rehab for months and encompass lied to use saying that's not true, but it was. they also told us wrong information on his spin disease, and they did my father's medications wrong. i just found this out yesterday 5/6/2026. i called and asked to talk to management i talked to lisa and she was useless. she was supposed to get me head nurse to talk to, but she did not! no one calls me back! i have been calling over and over many times to talk to management and all i get is lies form everyone on the phone. i want to talk to the director of case management and the admninistrator now! do not bring your loved ones here - this is truly a crappy rehab place!!! with extremely horrible management!

Thriveworks Counseling & Psychiatry - Thriveworks Cover Photo

Thriveworks Counseling & Psychiatry

1.0(2 reviews)
1.1 mi

Had a terrible experience with Thriveworks. Was not told the therapist I was seeing wasn't…read morelicensed/still in training until I met with her. I decided to keep an open mind and continue with the session. She was incredibly awkward, ended the session 15 minutes early, and I left feeling worse than when I started. I had been to "real" therapy before, this was not okay or standard. They refunded my membership when I complained and never charged me for the session. I didn't think anything of it, because they had given me a refund, I assumed since the session was unprofessional and inadequate they would not charge me. 6 months later I get a bill for the session, customer service was no help. I am now stuck paying a $100+ bill for services not fully rendered. This is a company the takes advantage of those who need help most. Stay away and find an accredited practice.

Long story but absolutely worth the read!! If there was a negative zero rating I would award it to…read moreThriveworks. This not only applies to the Framingham location but all of the locations as they are all the same company. This place is a SCAM and all they want is your money. It is truly sad that they "cater" to mental health when they are really just trying to get your money. I was told when I was signing up that my son was covered under his insurance to start seeing a Thriveworks provider (I even have it stated by a Thriveworks employee in an email). They actually TOOK copays from me for every session along with a $100/month enrollment fee. They continued to let my son see his clinician and never told me that he was actually NOT covered under his insurance. It wasn't until I started seeing a Thriveworks therapist that she told me my insurance was out of network. Thank goodness that happened! Otherwise, my son would have continued his services and the bill would keep racking up WHILE they are still taking co-pays from me (why would they be charging me co-pays when they don't even accept my insurance?)!!! I immediately stopped services for my son and now they are coming after me for the out of pocket cost for those sessions!!! Not only are they coming after me for the cost of those sessions, the last email actually stated that the clinicians costs have went up since then so now I owe even more!! They also keep charging my credit card for this money even though I never authorized it! Now I have to keep working with the credit card company to dispute this! I usually don't fight this hard when it comes to something like this...if I am responsible for a bill then I will pay it no questions asked. However I truly believe that this place is an absolute scam and I will fight it tooth and nail before I pay these people another dime. I URGE you - find somewhere else for a mental health provider!

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Thriveworks Counseling & Psychiatry
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Freedom Health - c_and_mh - Updated May 2026

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