this is a horriable place - do not bring your loved ones here - this is truly a crappy rehab place that does not do the correct rehab for patients, and the case workers do not really care about their patients. case worker tina needs to be fired she is a liar and has only made everything worse for my family. make sense this place owns fairlawn rehab in worcester and that place is one of the worst places to ever go to. both places should be shut down! do not get fooled by the star rating on google this is a very bad place!
my father 65 years old disabled veterans had major spin surgery at brigham women's, that hospital is fantastic by the way, he was doing good. but once he was moved to this horriable place encompass rehab in framingham ma everything went down hill for the worst.
his major issue is the extreme pain in right leg which is the cause of not walking well. i found out later most of his rehab was sitting in chair with bunch of 80-year-olds and doing arm movements. i found out every time he was in too much pain they just gave him another oxy. if he could not sleep, they just gave him more oxy. this place is just drugging up patients, so they do not need to deal with them. tina the lying case worker told me he will have the same medications available when he leaves to go home. but on pick up day i was told they have been giving him 10mg of oxy plus valium every 4 hours, but he will be cut down by going home to 5mg every 6 hours. i would think the cut down on pain medz would be done in rehab first... wouldn't that make more sense to do. i also had to take 2 days off from work one day to come in for a person to talk to me for 10mins on stuff my father will be able to do when he leaves. tina the lying case worker insured me that my father was able to dress himself / shower / go to the bathroom and wipe himself on his own / she told me that an in-person nurse will come to the house, and we will have rehab pt people come to the house as well. but on the very last day the day i was there to pick him up tina the lying case worker told me this has all changed that a nurse and rehab people will not be coming to the house and that we will have to get him to all the appointments. all this talk about him being able to do stuff on his own was a lie. he can't even put his shirt on without help. he peed the bed every single night multiply times. encompass owns my parents 2 new mattresses, it should come out of tina the lying case worker paycheck. father was able to see his va doctors who was extremely shocked on why he was let out of rehab so early. va doctor got in house nurse and pt to come to the house the pt persons aid the same thing why did they let him out he did not ready the in-house nurse same thing was shocked he was not in rehab, and she even said he needs go back in. then yesterday we had to go see the appointment with surgent and my father doing so bad they had us drive him back to the er of bridgman women in boston. now we found out he has a facture and he is going back into surgery. this is all encompasses fault they just kicked my father out way to early they also told us wrong information his condition. the doctor ordered him to be in rehab for months and encompass lied to use saying that's not true, but it was. they also told us wrong information on his spin disease, and they did my father's medications wrong. i just found this out yesterday 5/6/2026.
i called and asked to talk to management i talked to lisa and she was useless. she was supposed to get me head nurse to talk to, but she did not! no one calls me back!
i have been calling over and over many times to talk to management and all i get is lies form everyone on the phone.
i want to talk to the director of case management and the admninistrator now!
do not bring your loved ones here - this is truly a crappy rehab place!!! with extremely horrible management! read more
