Customer service: 4.5/5
Fabric Integrity: 5/5…read moreCut and Assembling of Clothes: 5/5
Fashion Knowledge: 5/5
US made- A few pieces, 3/5
Engaging experience: 5/5
Mom approved: 5/5
I know Eileen Fisher for a long time, but never walk into it thinking that it's clothes for older women. So I came in today with the intention of reviewing this place.
I came looking for specific pants. A young associate was very knowledgeable about fitting. She got me a pair that fit me really well, surprisingly well, despite leaving her challenged that I really didn't know about any other pants besides Khakis and Chino. I have a curvy figure. I never thought that I would wear loose pants. The ones she got me were tight in the right places and loose in a flattering way. It was also American made.
Unfortunately, I hope that she stayed with me bc I couldn't find anyone for help afterwards. Then, another lady, the star of the day, came to help me with pants sizing and styling advice. She informed that the size she got was the smallest. I like the efficiency in her announcement. I don't have to bother people or find an even smaller size lol.
She asked me if I know what Petite means. I said "small." She said that it means short. Her grandmother was fat, but short- so she always wore Petite. I like that she was very concise when she was speaking to me and my mom. She was detailed and if her goal was to make me more knowledgeable when I walk out, she did just that. I like that she was honest with me, not bothering with politically correct words. I wasn't used to that in sales places, but I felt that our interaction was more personal when she spoke straightforwardly.
Lastly was the complimentary styling lessons. She asked me how old I was. I laughed and said only 19. Then she said I see that you're dressing more mature than you are, but I like that. She taught me how to hem my pants with my hands. "Small people, small steps when folding," she said. So she took me back to the dressing room. She went to get me a few items, more like coats and cardigans. She said that she wasn't trying to sell me more things, but was showing me how to be versatile with with my outfits. With the cardigan, she taught me to pull up the sleeves half way below my elbow. Remember, "small people, small steps." My mom likes the pull over, but I like the poncho. She said that no 19 year old can go without one.
The poncho she got me was stylish, a little mature, but posh, respectful, and sophisticated looking. It has a slit on the sides. The poncho is of a certain collection which I forgot its name, but the tag said that it cannot be found online and only made for stores. These specific pieces made for stores are not necessarily more expensive; they're more flattering when worn than other pieces of similar designs in the store. Whoever said that no one walks in retail stores anymore should see EF.
I asked about the price, and for my Asian mom, the discount. The price is consistent with the tag and not a different price from random discounts like other places. I walked out saying thank you for helping me, but the cashier lady on the right who I've asked about the price before didn't say it anything back. She kind of looked at me stoic-like. I couldn't find the two ladies who helped me in order to thank them. If you guys are reading this, thank you so much.
I did walk out not buying anything. But I've recommended EF to my sister and extended families. I have started a budget to fund for future purchases for work here. I felt a little bad to leave things in the dressing room, but I didn't find any rack to put the clothes back on. Sorry to bother you ladies :(
I did further research. I usually take a grain of salt when companies say they're sustainable or organic. But seeing how consistent the promise is with the pieces of clothing, I trust it a little more. You can also find more information on the tab Behind the Labels. Underneath is a link called Dig Deeper, which you can look at the factories. Most of the clothes are cotton, silk, and other types of reputable fabric you know of.
Overall, you get what you pay for. The fit here is perfect. If you stop buying online and actually try on clothes in store, you will know what I mean. The words to describe this place is minimalist, versatile, high-quality, and comfortable- NOT old. It's also a little nostalgic seeing what clothes used to be: well constructed and have fabric integrity.
I hope that ladies my age would pass by this EF, try on the clothes, and get styling advice. Then, support this sort of ethical and well-made philosophy by starting a budget and splurge here reasonably. EF has taught me how to live and how to dress. It's not just a clothing brand; it's a lifestyle brand- a level which only a few brands have reached.
