We were getting our house ready for sale when an inspector told us we had a small gas leak in the basement. This was at about 5 pm on a Friday. I called Freeflow because I saw their van in the driveway of a really picky neighbor who vets her contractors well. I figure if that woman was using Freeflow it was probably a good company. I called Freeflow and spoke to John. I told him the problem and that I hope he could come out right away. He said he could be there that evening. I was so relieved. Then John called again and said he could come out within a half hour if that worked for me. Great! He was there in an half hour, figured out the problem, and called for a guy to come bring him the right part. No waiting for Freeflow to get a part, no big fee for being an emergency call, just straight-up good customer service. A grave concern became a non-issue in about 90 minutes. Since it was an emergency we didn't get quotes. We just called Freeflow and were very happy with the service. So of course, we called John at Freeflow again once we moved into our new house. It was a foreclosure that Fannie Mae bought and "fixed" up. It had been vacant for over a year. John went through and fixed the mess Bathfitters made in installing the shower/bath combo, cleared the clogs in two upstairs drains, installed a new garbage disposal, and connected our water line to the new fridge. These were all separate visits since the troubles came over the course of 2 months as we lived in the house. John was very accomodating of our schedules. His quotes were always on or close to the actual cost. If there was a deviation it was explained, and since we paid in cash we got a discount. Now we plan to install a jetted tub in the master bath, and a half bath in the basement. So we will be calling John at Freeflow Plumbing confident we'll be getting good work for a fair price. read more

We found water dripping from our living room ceiling after a couple of showers and feared for the worst. We had been told by one plumber that we'd have to cut a hole in our ceiling to troubleshoot, but wanted a second opinion. We called John the next morning (Saturday), and he arrived promptly. He was friendly, courteous, and knowledgable. He did some tests to determine where the leak was and discovered some gaps in our shower that water could easily drain through, and though it wasn't really plumbing, he sealed the gaps. While he was here he also cleared up a very slow drain in another bathroom. So far, we have no leaks, and we also have a go-to plumber! I enthusiastically recommend John & Free Flow Plumbing. He was prompt, friendly, knowledgeable, and honest. His prices are reasonable, and we're calling him first next time! read more

I'm uncertain why you'd go to any other plumber. John is kind, prompt and the work he does is the most solid plumbing work I've ever had done at my home. I've recommended John dozens of times for the reasons listed above. Any issue I know I will be able to text John at any hour and he will get back to me, help me figure out how to stop the issue in the interim and come and repair it at a great price ASAP. My old landlord had major issues on plumbing in a century home I was renting out and I recommended John for her and she said she's never experienced a more professional plumber. John personally installed a new toilet and garbage disposal in record time and they both work perfectly. Wow. Don't go anywhere else for your needs! I highly recommend Free Flow Plumbing and will continue to do so for years and years to come! read more

Quick service and great work done updating old plumbing. These guys got back to me immediately when we had a break in a 100 year old cast iron pipe running to the second floor and it was fixed the next day. The nearest I could get to somebody coming out to even look at it was was over a week away! John came out, good guy, no messing around, gave me an estimate, and set to work the next day. He and Nick got right to it, replacing the old pipes, updating a few more they saw that were within easy reach, and even repaired the old coupling under the foundation when they saw how much the pipe wiggled in the ground. I will never have a problem paying a fair price for good work done quickly and they are my go to. read more

John was referred by a fellow yogini as a fair, reliable, knowledgeable, plumber. I agree! John responded in real time to my request for a quote. His rate was significantly better than the alternative quote. He worked on two simultaneous bathroom renovations to my home and was sensitive to the need to maintain access to facilities. He was flexible in working around other trades, and did the job right the first time. His assistant was also pleasant and respectful and ensured the clean-up met my expectations. The most important thing..... Johnny kept his word. I would entrust future repairs and renovations to Free Flow Plumbing. read more

I put off fixing a leaky faucet and a broken vanity for two years, thinking I would be able to do it myself. Then I had another plumbing issue arise on a Sunday, and emailed Free Flow Plumbing. John and his assistant arrived on Monday with all the parts needed to do the repairs. A few hours later, I was up and running better than ever @ 100%! Having had many "iffy" experiences in the past with trades people, I was very impressed with the integrity and workmanship demonstrated by Free Flow Plumbing. Save yourself some time and give them a call first! read more

Our kitchen sink was leaking all over our kitchen -- and quickly! Thankfully, John not only answered his phone in a matter of seconds, but he arrived at my home in just a few hours. He understood my emergency and treated it like his own. John was incredibly professional and worked efficiently and effectively. He solved my drainage issue and even enhanced our faucet!! Free Flow is getting a 5 for this reason. John left my kitchen sink better than he found it. Thank you! read more

My hot water tank was leaking and the shut-off valve wouldn't budge. I had to turn off the water to the whole house. John was the only plumber that I called (I called a lot) who could make it to the house the same day. He arrived at my house with a new tank later that day, and had it installed in about an hour. He hauled away the old tank and cleaned up the area around the tank when he was done. Will definitely call him again if I ever need a plumber. read more

We had a backed up sink on a Saturday afternoon. John answered our call directly and was able to fix our problem the same afternoon. We was professional, personable, and did great work. We were very satisfied with the work he did and the time and diligence he took to make sure the issue would not occur again. We intend to work with John again in the future for plumbing upgrades. read more

Had free flow plumbing come out for a leaking Drain line.very surprised on the quick service due to being a Saturday evening ! John was very kind and courteous -repiped broken drain ,did good clean work -also snaked drain while he was there-had no problems since, would definitely recommend free flow plumbing to family and friends ! read more

Free Flow Plumbing is EXCELLENT! I will recommend and use this company for all future plumbing needs! John took care of my emergency leak and even stopped out on a Saturday morning to follow up. The price seemed extremely fair for work and time. I am glad to have called Free Flow Plumbing! read more

Not only are they incredibly responsive and fairly priced, they also have good senses of humor. I had a clogged disposal that they took care of in 15 minutes total, including payment and cleanup. Highly recommend. read more

John was recommended to me by a friend and I'm so thankful he was! He was quick to respond and professional. He laid out my options and fixed a small problem before it became a huge one. Recommend 100 percent read more

Great service. Reasonably priced. On time. Had a broken toilet and needed repair/replacement. Guys did the job in less than an hour. Looks great. I would recommend them to anyone needing plumbing work done. read more

I have used Free Flow for approx 3 years now. On residential to commercial plumbing jobs. They have always given me fair pricing and do a great job. I will continue to use Free Flow for my plumbing needs. read more

John was very responsive, knowledgeable, and patient in locating the parts to repair our ancient bathroom fixture. On top of that, he and his crew were friendly and fun to work with. Highly recommended! read more

John is reliable, conscientious, timely and an excellent plumber. He has completed 3 different plumbing jobs and did an outstanding job. If you call Free Flow , you will be very please with his work. read more

Called and they came out immediately. They had the problem fixed in a short time. They entertained my two kids throughout the process. Great plumbing service. read more

Vic - Free Flow service was prompt, quick and fairly priced. John also did some training to prevent the same issue from reoccuring.