Update 9/20/17: After almost a month of my initial visit and 18 days from my contact with them about my incorrect charge, I finally have it adjusted. Monday I called them again and was told by the afternoon manager that I need to speak with the morning manager because she handled the money. After some back and forth (I did remain polite), I agreed to wait and contact her. He then called me back a few mins later and said he spoke with the other manager and I'm okay to get a refund. I picked up my refund (just the overage of the amount I was charged) on Tuesday, 9/19. The manager explained they couldn't find a receipt for me and they had another issue with their machine so said she'd recommend it be looked into. I was thankful for finally getting the money back. Like I told them, the food itself was good. But honestly, don't know if I'd return because it took way too long to get this resolved. In short, pay cash if you go. Adding this (9/23/17) because I received a "you're funny" compliment from someone I assume is associated with this restaurant who stated I did not provide my receipt or bank statement, but was still given a refund: I acknowledged in my updated review that I FINALLY received a refund. Also, I advised everyone I spoke with over the phone that I no longer had the receipt and I had no issue with the actual food so threw the receipt away after eating. I was asked about my credit card statement, but was told I would get a call back, which didn't happen. When I went to pick up my refund, I offered to show my credit card statement, but was told I didn't need to. I'm no fan on stupid long reviews, but I guess it's necessary in this case. Initial review 9/10/17: Writing this review because I had an overcharge on my credit card and have yet to receive a call back from the manager. The food itself was okay and hot. I also liked that they have a sauce because sometimes Philly cheesesteaks can be dry to me. The crab fries were nothing special. However, I won't ever return. I'm content giving 1-star because the food was okay. I visited this location 8/26/17 and ordered a 6" Philly cheesesteak w/ no onions and crab fries. The guy taking was kind enough (not overly, but kind enough) so I added $1 tip to my receipt, signed and handed it to him. With that $1 tip my order should have been $7.88 plus tax. Got home, ate, and felt I'd be okay with returning and eating from there again. But not anymore. Fast forward to 9/1/17, when I happen to check my credit card statement online. And I'm thankful I did because I rarely closely review it. I notice a charge from Fred's Downtown Philly for $16.10. I call the store and a guy answers, jots down my info, and says the manager will give me a call later. It was 7:19pm when I called. I did not get a call back that evening and I was okay with that because it was a little late. Fast forward to today, 9/10/17, when I am searching Yelp for someplace to try for dinner and scroll upon Fred's. I remember I haven't received a call from the manager so I try calling. No answer, but apparently they are closed today. My credit card statement still has a $16.10 charge. I'm a reasonable person and am trying to allow Fred's the opportunity to resolve this, but that's tough when unable to reach the proper person. I feel like way too much time has passed. I'll take some blame because between 9/1-9/10, I should have followed up, but also, the manager should have contacted me. read more

These are true Philly's I had a regular cheese steak with white cheese, it was delicious. The menu is simple, i even overheard a patron asking the owner about getting Stromboli, then owner politely said he was focused only on making good cheesteaks.... i loved that, no need to add other things to the menu, keep it simple these cheese steaks were awesome. They even have some sweets and Root-beer native to Philadelphia, so do check out Fred's!! read more

Fred's Downtown Philly - Cheesesteaks Near Me - Carrollton, Texas

I just had lunch here and thought I would write my review while the memories are fresh. Overall it was a great sandwich. The taste was good and it was served piping hot. The only real downside was the size, a little small in my opinion. I had a large #4 (Extra Meat Cheesesteak), a bag of chips, and a soda. And unfortunately, I was still hungry when I was done. To be fair, I am a big guy and a big eater. However, I overheard the table next to me, and the gentlemen there ate his large sandwich, an order of fries, and half of his wife's sandwich. And he was a normal sized guy... All in all I probably be back when I'm in the mood for a cheesesteak, I just will have to order two sandwiches or something. read more

just very consistent, i would recommend keeping the sauces tips on the table clean and maybe in a rack so you know which ones you have thoughts read more

The Philly was sooo good. The staff was very nice and helpful to my boyfriend and I. Please go if you haven't.

Awesome customer service! If you don't want to wait I would suggest ordering online (they make it when you order it). They're still pretty fast regardless I had a family of six order ahead of me and I got my food a couple seconds after them. I will definitely be back! The food was awesome! I had the Dr J and my fiancée had the Ex Meat. We both took one bite of our philly's and our taste buds were jumpin! read more

This place has great quality food. If you are looking for a good philly this is the place to come to. The food is great and made fast, hot, and fresh. Not only is the food really good the staff is great! A nice lady named April attended me and was very helpful and sweet. She even gave me three different types of sauces cause i couldn't decide, and if that isn't a work of an angle I dont know what is. read more

This place is hands down the best Philly Cheesesteak place in the metroplex! It's authentic and it's better than Gino's or Pat's in Philly! The owner is from Philadelphia and knows how to make great Philly cheesesteaks!! Restaurant has many iconic Philadelphia pictures so it's not very hard to recognize the owner is from Philly. So if you love real authentic cheesesteak, then make sure you come to Fred's as you will not be disappointed! Staff is super friendly and they have other lunch items on their menu such as their delicious hamburgers if your not feeling cheesesteak. Also their crab fries and their onion rings are also great!!! The place is small and have limited seating so come before noon. read more

This place is legit ! I drive by and decide to try it out d man the quality of the meat and prep was great ! I ve tried many places in cali no place compares This spot. The staff is super nice as well read more

This is the best Philly Cheese steak place in Dallas. I used to go to Texadelphia but when I friend from Philly told me about Fred's this is the only place I will get my cheese steak fix! They have other Philly favorites like Utz chips and Hanks root beer. During the week day lunch is busy, so you might want to call it in. read more

I got the #2 with cheese whiz. I felt that they could have put a little more meat on it, but other than that it was really good and the bread held up without getting soggy. Give them a try! read more

This was our first time here, we picked up a couple of Philly cheesesteaks, they were okay - I'll be back. The fries were very good, cooked perfectly. I ordered the Philly cheesesteak with extra meat and the #12. read more

My kids and I love this place. It is best to order ahead of time for pickup. Daughters can't get enough of the kids cheesesteak on the hamburger bun. The pickles were really good but beware they have a kick to them. read more

My first thought when seeing my #15 Friday special was "where's the beef?" Then I folded the the bread over and tried it. Turns out it was excellent. Definitely be returning. read more

Probably the best cheesesteak in Dallas. I get the #4 which is extra meat. I love the bread to meat ratio. Too many places have a large roll but this place uses a smaller bread. The beef is juicy and i like the Cajun seasoning you can put on top. I had to update my review because i noticed something absolutely ridiculous on my bill. I always get extra onions and there's never an up-charge but today i got it with lettuce and i was charged 15 cents for it. It's not the price it's the principle of being charged for lettuce. Absolutely ridiculous! It's bad management who charges for something like lettuce that will piss off customers like myself. I've never in my life been charged for lettuce on anything. If u feel the need to do recoup for something like this then adjust your overall prices. You might as well charge for condiments smh read more

The Phillys Here Are To Die For...I Can Never Get Enuff...U Gotta Try The Philly Pastrami!And The Onion Rings!!!!

I love these sandwiches and their sweetpotatoe fries are really good too!they Have so many options for your steak and cheese and different options for your fries too. Their decore is interesting too. read more

Great cheesesteaks. Not too many great places for one in the area. The wiz makes it for me. Get it as a choice each time since you have to tell them and they do charge an extra $1 for it. They male the food on order so might be worth calling ahead of in a hurry. Worth a visit. read more

Owner was extremely rude to us. We were simply paying on the register and he yelled at me to not press any buttons and continued to berate us for simply paying the bill. We also saw him refuse to give a to go box to a customer. read more

This is the best Philly place I've found in the DFW area. My hubby and I used to live close to Philly and have missed having authentic cheesesteaks, Fred gets it perfect! My favorite is getting the mushroom with whiz! read more

Nothing special about this sandwich. Tasted good, skimpy on the cheese. Place was small, smelled a little bad. Won't drive out of my way again to eat here and would did definitely get it to go!!! I love hole in the wall joints but this place is just ok. read more

Fred's Downtown Philly - Cheesesteaks Near Me - Carrollton, Texas

I absolutely loveeeeee this place. My friend told me about it and I have continued going. The food is so good, the customer service is top notch! read more

Sweet potato fries are amazing, but please don't order because they have run out at least once and I don't want my review here to hurt my chances of getting more. read more

Went there for the first time a day ago, and tried the Rocky Philly since they recommended it. First time I had ever had a philly. Not bad at all! Only issue I saw was non-food related. Guessing the AC was busted since it was humid in there. Other than that will be coming back!! read more

This is hands down my favorite place for a Philly Cheesesteak fix. The Philly with mushrooms is SO yummy!

Food was great had the basic philly cheesesteak. Fresh to order definitely going back!!

I get the veggie! Bread is always fresh! Crab fries are addicting. Great prices and pretty of options! Love Fred's!

This place is so good! The food is great the customer service is great ,they are always so patient when we come in with our 8month old and takes us a bit to order I definitely recommend this place read more

The Best in Carrollton For a Philly, They are busy at lunch but so worth the wait.. Friendly,funny people to go along with your makes for a great lunch. read more

Great Philley's, possibly the best in the metroplex!! I have been here several times, and have never been disappointed. And there onion strings are the bomb to!! Going to visit the Plano location soon, I hear that that location is the original and 1st location built the metroplex, and the are supposedly better. I'll just have to go and see this myself!! read more

The real deal! On my inaugural visit, I kept it simple and got the #2 "wit whiz". So it's just steak and onions with cheese whiz. The bun was right on, soft and slightly chewy. The meat was flavorful and done right. The ambience is perfect for this food genre- kind of a hole in the wall but clean and the staff were friendly. I knew I made the right decision to come here when I arrived early for lunch and the place was already bustling and it just kept getting busier. read more

Fred's Downtown Philly - #2 cheesesteak with onions and cheese whiz. The real deal! - Cheesesteaks Near Me - Carrollton, Texas

My wife and I love this place! It's our guilty pleasure when we feel like splurging. They know me by name and know our usual order, and we usually call it in ahead of time for take out. The sandwiches are great, but the fries are our favorite part of it. Try the sauce, too! read more

Great cheesesteaks! I've never been to Philly but I'd imagine they would taste just as good as these sandwiches! I want to keep going just to try the variety of cheesesteaks they offer! I recommend getting the 10 inch of anything that you order. You'll regret it if you don't! I learned this the hard way read more

Ok this is not an authentic place....because the staff is so nice... They don't have that rude Philly attitude! If you don't get to go to Philly for a real Cheesesteak then you have to come here. This is the closest I've found in the DFW area to the real deal! read more

Awesome authinic Philly cheesesteak way down here in Texas! And the fries are good as well.

I have been a frequent diner at Fred's for a while now. Reading some of the other reviews I felt it necessary to say this: Fred's has decent meal with good pricing, I personally order the #4 with extra cheese and the Philly Cheese Steak Sandwich comes out piping hot and very good every time with more fries than I can eat by myself. The AC does work! It just struggled like crazy with the heat we had this year, didn't we all! As for the owner, Fred is awesome, he makes the place feel comfortable, talking to everyone that comes in. This kind of shop is what communities were about. read more

Great food! Fun "hole in the wall" restaurant with huge portions! Love going there and would absolutely recommend.

By far the best cheesesteaks in the DFW area. No other place does them justice like Fred's does, the authenticity is always there at Fred's.

Cool spot. They have a lot of variations on the Philly.The Vet #20 was great. I gotta try the chicken when I'm here in tx again.

As a Cowboys fan, I've never had the desire to visit Philly. But, I do love cheesesteaks. I can't say how authentic these cheesesteaks are, but they're GD delicious. I cannot believe how long it's taken me to come eat here. I've tried cheesesteaks at many restaurants and this is by far the best I've had. If you like philly cheesesteaks this is a place you MUST try. Literally everything about it is good tasting.... read more