Delicious salsa, and taquitos, definitely a good size to share. Sides of cabbage with lime was a great add on for the taquitos. read more

Pollo Regio - Chicken flautas - Mexican Near Me - Carrollton, Texas

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Absolutely horrible customer service. There was about six workers and not one of them spoke English. I had simple questions like what was my total price and what was included. No one could explain that to me. This is ridiculous. This is a full chain of restaurants it will be different if this is some private mom and pop restaurant, but I think employees should be able to understand and articulate very simple English sentences to the customers. read more

While out running errands, I decided to grab a quick bite to eat--only to realize I'd stepped straight into the belly of the lunchtime rush. The parking lot was jam-packed, and the line snaked around inside like everyone in the city had the same idea. Nevertheless, I forged ahead and placed my order: a taco plate, but with my own twist--switching the meat, swapping out the corn tortillas for flour, and of course, adding cheese. Every change I made was carefully itemized by the patient soul taking my order. Honestly, it felt like he was crafting a masterpiece with every customization. As I pulled up to the window, I was greeted by the beaming face of Jonathan R.--his name proudly listed on the receipt, though I wouldn't forget him either way. Not only was he cheerful, but he took the extra step to read my order back to me before taking my payment. It's the little things that count, especially during a hectic lunch hour. I was so caught up in the moment, though, that I forgot to do the one thing you never skip during a rush--double-checking the bag! I realized my mistake five miles down the road, and turning back just wasn't in the cards. With some apprehension, I parked at my destination and prepared myself for the inevitable disappointment. But to my surprise, the order was flawless--down to the extra sauce Jonathan threw in for good measure. And those tacos? Stuffed to the brim with enough meat to make two extra tacos with the filling that tumbled out. Safe to say, this spot has earned a permanent place on my radar. Jonathan R., you're a legend! FYI There is a lot of construction in the area so be aware of your surroundings and traffic cones. read more

Pollo Regio - 5 Tacos (5) grilled and raw onion Cilantro and green sauce. - Mexican Near Me - Carrollton, Texas

The food was great...friendly staff! Everything was fresh and tasty...love the free chips also. Try the churro's with Cajeta...for your sweet tooth!! read more

Very good service ! Kathy and Wendy were top of the line when it came to service very knowledgeable

Horrible, muy mala atención hacia el cliente, los baños están súper cochinos horrible nunca más vuelvo a comer ahí nunca. Cuentan esas alitas como presas cuando son una mierd*, parecían alas de golondrinas. Horrible la verdad que corren eso. El ambiente horrible también read more

My first visit to Pollo Regio in Carrollton was excellent! The restaurant was very clean. Cashier Wendy was incredibly patient, professional, and respectful. I ordered the loaded potato it was delicious, flavorful, and so filling. Great service and great food; I will definitely be returning. Thank you! read more

Food was hot, freshly made and delicious. OMG the chips & salsa are to die for, warm serve yourself chip -who does that - POLLO REGIO DOES!!! I can not tell you enough about their churros!! DIVINE!!! I crave these yummies all the time, no one else does the churros this good - no one! Crunchy on the outside, warm gooey inside with cajeta (caramel) just deliciousness yall!! Definitely come try them out! read more

I went through the drive thru and Wendy did amazing she's always there and super friendly service! Food is always delicious I'll come back for more tostada Siberia!! read more

Food was great, service was fast and very helping. They have a lot of items on their menu that you could choose from. I would recommend if you are craving Mexican cuisine food read more

Went here for dinner. Have never been here before. Decided the nachos looked good. Boy was I wrong. I ordered the bistro and chicken nachos. I am not sure what the orange stuff they call cheese is. I call it nasty. But I was willing to go ahead and force it down until l I bit into a large bone. And even then I tried to continue on until l bit into a large piece of cartilage. I then took my nachos to the register and asked for a refund. The husband ordered the chicken nachos and was continuously spitting out cartilage. I have wanted to try this place for a while. One and done. Will not return. read more

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Absolutely love the quesadillas, the whole bird, charro beans and rice. The Verde salsa is amazing, just the right amount of kick. I'm thinking about going there as I type this. Always fresh and don't forget your tortillas. read more

Closest to street tacos you can find in this area. Expensive but really good. Inside they have a salsa bar with true salsa flavors. Wife really enjoyed the barbacoa tacos read more

Pollo Regio - Barbacoa Tacos (5) - Mexican Near Me - Carrollton, Texas

The chickens don't the tacos was pretty dry . They didn't provide us with limes and Spicy sauce . Food was pretty disappointed here . Need to manage better read more

Pollo Regio - Mexican Near Me - Carrollton, Texas

Pollo Regio is one of my go-to lunch spots. I always get the 1/2 chicken, which is consistently delicious and imminently crave-able. I'm also always impressed with the speed of the service. Dining in can be hit or miss, but the chicken itself is always top notch. read more

Amazing and fast service. Wendy is always sweet and kind. Will absolutely return to this location.

This location is great. Food is always good & my order is always accurate. Romero is very kind and all the staff make it a welcoming fast food place read more

I got a quesadilla last night and waited in line for about 25 minutes. When I got my food I took it home and there was nothing but pieces of bone throughout the food. I could have choked or broke a tooth and I'm glad that my children didn't eat any. Never again will I go and this was my first time, there won't be a second. read more

Delicious food, always very savory, I've never had a bad thing...the entire menu is excellent!

I went to buy some of their salsa verde and it was amazing, the level of spiciness is just the perfect hit. I'd give it 10/10

All went well! Food was correct and tasty. Will swing back by again. .

Wow this place quality went down big time! Meat is super dry and not flavorful at all. This used to be one of my favorite spots I don't know what happened. read more

Pollo Regio - Dry chicken 5 Corn Tortillas - Mexican Near Me - Carrollton, Texas

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Great place to pick up a full chicken meal for the family! Always hot, fresh and delicious!

A lo mejor cambiaron cocinera,porque el caldo ya no sabe igual, perdió su sabor. Igual que los tacos.

Have been coming to this particular location for a while. Was helped by Wendy and as well a few other times. She is very friendly and nice, always has a smile. Double checks your order to make it's correct and no error. read more

Super rápido y muy amables, la comida estaba sabrosa así que difinitivamente voy a regresar

I love this place!!! Chicken is the best and WENDY is so kind and sweet! I definitely love coming here for lunch!!

I had not purchased the grilled chicken nachos in a little over a year but thought would be great lunch today. ABSOLUTELY NOT. The chicken looks like it was scraped off the bone. Cheese is now canned nacho cheese with a big spoon full of refried beans. So decided to direct this mess. Pathetic. Won't waste my time and money on this place ever again. read more

This has become our Sunday lunch go to spot because it's so good. Chicken is juicy. We get a whole chicken meal and it feeds the family for at least two lunches. Beans are awesome. I could drink the green sauce every day. Everyone there is really nice. Definitely recommend. read more

My favorite location by far - amazing service and the energy the staff gives is like no other! A special thank you / shout out to Wendy at the drive thru - always so energetic and helpful! Keep up the amazing customer service! 11/10 food 11/10 service read more

Tough chicken. Overpriced... good beans... tried to speak to me in Spanish??? Lol...better options out there...

I love the here, but the service threw me off. Maybe, the employees were having an off day, but they were RUDE!!!! Two of my friends ordered the potato with the meat, and they both got their potato with lack of meat. They asked for more meat, and the employee gave them both an attitude. I ordered the carne asada with a side salad instead of the rice and beans, they gave me the smallest side salad ever versus just a regular salad. The manager didn't seem to care about anything. Service always is a deciding factor on whether I like the place or not, and it was horrible. read more

This Pollo Regio is close to work. Their drive thru is fast and accurate, even during lunch time. On my most recent visit, I had the flauta plate. It came with rolled tacos filled with chicken, plus a side of rice and beans. The rolled tacos were sitting on a bed of lettuce and shredded cheddar cheese. The portions are enough for two people to share. Since I ordered this to go, they included generous portions of guacamole, sour cream and their famous spicy green sauce. The chicken in the flautas was not dry and the tortilla was crisp without being greasy. For a quick and tasty taco lunch, this is the place! read more

Pollo Regio - The #15 Flauta Plate - Mexican Near Me - Carrollton, Texas

So I went to a party earlier that day that just happened to have polio reglio catered in. It was from a different location, in Garland on Walnut, but it got me pumped for some mofo tacos. The location is nice, and clean, and they have a salsa bar with all the green salsa a gal could want. Which is amazing by the way. Our food came out piping hot and was pretty darn good. I got beef fajita street tacos. It came with 5 tacos!!!! Yum, sautéed onions, raw onions, and cilantro, just the way it's supposed to be served. The fajita wet was good, unfortunately it wasn't as flavorful as the tacos I had earlier in the day, still good but not the same. I will go back but probably to the location closer to me on garland. read more

Pollo Regio - Salsa bar - Mexican Near Me - Carrollton, Texas

Love this place best tasting "fast food" ever. Always fresh and flavorful...we usually get a whole chicken with extra tortillas but their loaded nachos are just the best! Everyone is always super polite and nice...Brianna helped us out tonight. Thanks guy's we will be back read more

Quick service and good food drive thru was empty when I went. Ordered chicken meal with two sides, the rice was delicious even more with the beans juice, good customer service. read more

The service here is fast and awesome. The food is amazing. Thank you Wendy for your service!! Chef Oge!! read more

Great place for mexican dishes! Prices was higher then expected. Single person meal will be around $10-15. w/side. read more

We ordered Pollo Regio on Uber Eats. The food arrived cold and late. The driver said they gave him the wrong order. I specifically asked for charro beans with no rice but only got rice and no beans. The sausage was kinda gross - tasted old or something- not even mustard could mask whatever funk was going on with that. The green salsa was delicious. The chicken was very good - great flavor and cooked just right except it was greasy. Interestingly enough, I loved the rice - it was very tasty. Lastly, given that they sell half a chicken or whole chicken - they may want to consider getting bigger chickens. read more

I love this place it always smells so good it makes my truck drive there at least once a week. I have had about every thing in this place and my favorite is still the half chicken lunch meal or the tacos al pastor. The chicken comes with 5 corn tortillas and a side of rice and a side of beans, inside the packet with the chicken is a pepper and an onion "grilled". I am a big fan of the salad bar, oh I mean the salsa bar... Travis read more

Pollo Regio - Pastor tacos. Love it! - Mexican Near Me - Carrollton, Texas