I decided on a whim to get my hair colored, thankfully melissa allowed me to come in same day. I…read moresent her pictures of what i wanted and told her that my hair was thick+long. I was going to go from natural hair color (brown) to Denim (Washed out blue, ombre). I was told it would be half their normal price since i was a new customer, so it ended up being just over 100$ (normally over 200$) She initially stated it would take 2 hours, which ended up being 4, which i understand. The process was well and good, it was my first time having my hair colored so i do not have much to go on for experience. We got finished, it was not anything like i had asked for, but i am flexible and i still liked the final result even it wasnt anywhere near what i had asked for. Melissa informed me that i needed to wait 2 days before washing and to be sure to use color-safe shampoo and conditioner. I ended up waiting almost 3 days, but this point my blue hair had turned more aqua. I washed it as instructed, and now my hair is a very ugly swamp-green, and is patchy in areas where the hair wasnt bleached at all. The hair line is pure bright vivid blue where the bleach got the most action. I contacted the owner and stated my concern, to which i was told it would cost 225$ to fix correctly, or she could just add more blue for 70$ (which would not fix the issue) I contacted now 4 other salons around the area and was told that the process that was done was no where near what should have happened, and that something that drastically bad in color would have been free for them to fix. I voiced my final concern with the owner to see if she would be willing to fix the issue, to which she promptly told me that i had 'agreed' to color at the end of the 4 hours with her. Even though less than 72 hours later the color completely turned to a nasty green. Needless to say i am very irate, and will be taking all my future business elsewhere, and informing friends to stay clear.

I drive from Roanoke to get my services because Melissa is awesome. She has a special treatment for…read moreus curly wavy haired gals for the virginia frizz problem. I highly recommend her.

I had a brow wax and tint and lash lift and tint by Kim. She is wonderful! Very professional job…read moreand we had great conversation during the procedure which made it go very fast. I love my lashes and brows!

Glo-Out scheduled appointments for myself and a family member for a wedding day blow-out over a…read moremonth in advance We got to the salon early and it was CLOSED! Trying not to panic, we started to call around and found a very empathetic person that worked us into the schedule at MOXIE Salon. Moxie employee said they have had several clients of Glo-Out that had a similar experience. (No Show) We received no call or text -no notification of cancellation. Just a CLOSED salon! Very unprofessional! So disappointed!

We were in town for a wedding. They were very accommodating to my daughter who needed her eye brows…read morewaxed. The technician was very friendly and she did a good job.

Went here after a very bizarre experience at Paradise Nails…read moreMy granddaughter is expecting any day now and wanted to get a pedicure with her. We were able to do a walk-in, very welcoming people. Had a very nice relaxing pedicure with Kim. Will definitely go back again when I'm visiting my granddaughter and her family.

It was a highly busy Friday morning, shortly after their opening time of 10 am, when we arrived for…read moremanicures and pedicures . No appointment, no problem. They had my daughter and myself in a chair within 20 mins. My daughter's experience was great and my experience is why I'm giving them 1 star. This review isn't good, so I'll just list all this out. 1. Terribly!!!! hot water. Mentioned it and she got annoyed, but fixed it right away " Okay now"??? The tone was certainly there and little did I know that it was to set the tone for the rest of my visit. 2.Shoving and hard tapping my feet to move and do what she needed me to do. No words. (Yes, she knew English.) 3.No sugar scrub or massage with lotion. My feet and legs were swiped with cuticle lotion and it was smeared only half way up my calves and rinsed off. 4. Trying to tell tech about problem calloused area by pointing at my toe when she abruptly pushed my hand away, raising her voice to tell me not to touch her chemical callous softener. 5. Threw hot towel on my right leg and foot, scalding the top of my foot. It's still red and it was a day and a half ago. 6.Made fun of me after requesting no lotion massage on the manicure I had after my pedicure, telling me that I can always go wash my hands, ha ha 7. Worked sick. Maybe she treated me this way because she was forced to work sick, I don't know, but I'm not going back. My daughter will go back, as long as she doesn't get the lady that did mine. Her nail tech was very kind and did a great job on her mani/pedi. 8. The quality of my manicure was great, considering. The pedicure left me with rough feet that snag on my socks. With as busy as this nail salon is, and as nice as their salon is, I'm sure this kind of review is very rare. Hopefully, this nail tech will see herself in this review and stop this unpleasant and very unprofessional treatment of paying clients.

The location is easy to get to, comfortable waiting area, and mellow environment. The staff were…read morevery friendly and kind. I booked a 1 hour pedicure but was only there for 45 minutes. Online it said the pedicure came with a clay mask but that didn't happen. My toes look okay, there are some spots missing where polish should be. For the price and up charge for quick drying nail polish I feel like it wasn't worth it. I would try a massage there as that has been recommended to me by many people but the pedicure was not worth the price.

I had a facial with Courtney and it was divine! It was so relaxing and my face glowed for days!read more

I love Mandi. She's sweet and has an awesome personality, but most important is she's a rockstar at…read morewhat she does. She just opened a second location NORTH in Hollymead Town Center. I'm a regular for lash extensions, but have also gotten facial and teeth whitening services. I'm extremely picky when it comes to my lashes and after moving to C'ville this summer, I was nervous about finding a new person. Mandi was great from the start. She is a taping queen and is spot on with what I asked for. I have minimal fall out and constant compliments on my lush lashes. Highly recommend. Give her a try. Scheduling is super easy. I hate calling places to make an appointment. She gives you all the info you want to know upfront.

Been going here consistently for a variety of services for over a year. I go back because of…read morequality and value. The staff and management here are delightful humans who do top quality work, whether it's lashes, facials, permanent make up or what have you. Seriously solid vibe and I always leave happy.

I have been going to K Nails for over 15 years. The best part about visiting the shop is how you're…read moretreated. The staff greets you, know you by first name and does their best to make you happy. I come up with some crazy requests for my nails and they always see it through lol. Thanks, Vinny, Tina and everyone else!

K Nails has been an important part in taking care of myself. Though I haven't been there in a…read morewhile, (I wanted to give my nail beds a "rest"), going there today way a wonderful decision. Tina is a fabulous woman, technician , mother, wife, and cares about her clients. She takes her time with whatever procedure she is working on. I enjoy going to K Nails. The salon is clean, welcoming and the other technicians are friendly as well. I have seen all ages having pedicures and manicures. Men and women. Little ones and Seniors. (I represent the latter). Thank you Tina for always taking care of my hands and feet with such pride. I value your time, compassion, conversation and friendship.

This salon is fantastic. Heather has been cutting and styling my hair for years now and I keep…read morecoming back to her. She is amazing with hair. She knows what she's doing; very skilled. My family and I recently moved across the state and my family (my husband, my daughter and myself) still come back to the Valley for her to do our hair. YES, she is THAT good! The prices are great. The quality of the services are outstanding. They always have deals doing on so you get even more for your money. It's a place you can relax in and not feel rushed. You're not a name on a clipboard or a number, you are a valued customer and friend. The salon is kid friendly. Has cute relaxing decor. Beautiful friendly faces with great attitudes and skilled at their trade. You can't go wrong with this salon. The salon is wonderful for the whole family. Men, women and children can all receive services that is a lot lower in price than the chain hair salons. My husband, daughter and I know when we need a cut or a trim, we know it's time to plan a trip back to the Valley to The Avenue!

Nice atmosphere, good location and hours. Most importantly, I've been very pleased with my…read morehaircuts. The stylists are friendly, engaging, professional, and keep up with trends. Bonus: the price is extremely reasonable. I've paid twice as much in other salons and been less happy with what I got.