I heard about this place from one of my good friends who did 6 treatments total here so I decided…read moreto book a consultation appointment. I was running a little late due to traffic accident and Mariko was very understanding. The place is very clean, cute and cozy. When I got there, Mariko offered me coffee, tea, or water which was nice. She also did my consultation and made me feel at ease with the whole process since this was my first time. She was honest too and helped me pick the proper treatment for me instead of just trying to get me to spend more. Since I do have dark hair, she explained my outcome will be more successful than someone who has light hair such as blonde or red hair. She also answered all my questions and was easy to talk with. I decided to go through with doing my first treatment and it was a lot better than expected. There's a package deal that includes 5 treatments which I booked. I also got a 10% discount for being a student which was a nice surprise. Mariko was amazing and talked me through each step and I think her techniques were so good which also made it not so painful. She explained both machines to me prior and did a sample test on herself before doing it on me. Most of the spots didn't even hurt, and the laser felt like hot air. The parts that stung it was really quick and she placed an ice pack right over which helped a lot. I did my armpits, brazilian, and lower legs and whole process took about an hour. She was very professional and I'm happy she was my laser tech. She also gave me some aloe in case I had itching afterwards, which I didn't, and sunscreen samples. Highly recommend Mariko and can't wait to have my future treatments with her!

Love it. Doctor Macfarlan explained my options clearly with no selling pressure. The actual…read moreprocedure is a little uncomfortable but temporary, and the results are definitely worth it. Had three sessions, with facial scars and discolorations almost completely gone. Would strongly recommend to others.

Lexy and Stephanie are wonderful people. So kind and knowledgeable, and most importantly -- not…read morepushy about adding on services they don't think would even be useful. I have never had a bad experience here. Would not recommend getting laser or injections from anywhere else in cville.

I LOVE this place!! Stephanie is amazing and so down to earth. I have had sessions here over the…read morepast two years, and everytime I felt extremely comfortable and have loved my services. Finished Brazilian laser and some others, love it!! Stephanie is amazing and I'd 100% recommend this business! She works with my crazy schedule and living almost two hours away. Couldn't be happier!

Michelle S is the best thing about this place. I usually don't like chains like EWC, but I came…read morehere specifically for Michelle after a friend's GLOWING recommendation and she did NOT disappoint! First of all, she is always so friendly and kind and in a great mood. I come to her for Brazilian waxing and I have never had an esthetician more diligent, thorough, and attentive than Michelle - she takes the time to get all my little hairs out to make sure I look as good as possible!! She is also very gentle (which is saying a lot when talking about waxing down there haha) and sensitive to specific skin needs! AND she is so knowledgeable about products - I never feel like she is pushing products on me, but she is giving me genuine suggestions based on what she sees I need and what I tell her is going on. I have been going to her for almost 4 years now and recommend her to EVERYONE! Once, I was in a jam and had to see a different person at EWC and that bad experience just made me even more appreciative of Michelle and her care.

The worst Brazilian I've ever gotten. You leave with patches of hair still leftover. Put your money…read moretowards a better wax center. *That policy was never mentioned in my booking or in the wax center. Also, clients should not have to come back in for touch-ups. We should receive what we ask for at our original appointment. It should be obvious for them to see that patches of hair are leftover. It's concerning that it's not.

Visited brow house a handful of weeks before COVID-19 shut businesses like this one down…read more I went early on a Saturday evening and I was the only client in at the time, only one esthetician working; understandably Saturday evening isn't the most popular time. It was easy to book an appt on their website and I was sent a reminder and also given friendly service when I called in with questions about my appt. I was greeted warmly upon entering, and the whole appt went smoothly with Ruby. I was there for a Brazilian and was almost 9 months pregnant, so pleasant isn't probably the word to describe things, but Ruby did a great job. The place is super cute and the rooms are nice and cozy, clean and calming. They don't feel sterile and cold but you can tell they're taking all the right sanitary measures. I will definitely revisit for that and other services once they reopen!

Cannot have had a better experience here! I was a little…read morenervous trying a new place and getting a wax and brow tint and lift but Sarah and Mackenzie made me feel so so comfortable ! Sarah who did my wax was super fast and efficient and made me feel so at ease in a vulnerable position. Mackenzie was so knowledgeable and sweet with the whole process of the lift and tint , talking me through the whole process and making me feel super confident to come back! So glad I tried and found this place! Prices are super fair for the services as well and the whole vibe of the place was so cute !! Will def be using this place as my go to :)

Sup friendly staff who listened to me. Got a regular manicure and they let me walk in and took me…read moreimmediately. Love coming to this side of town so will return as well. Thank you all! :))

My feet are always happy I went. Nice people. They work hard to ensure you get what you need…read more Welcoming.

The girls a The Spot are absolutely incredible! I love visiting with them every time I go to get a…read morespray tan or a wax. The atmosphere is fun, casual and relaxing and I always leave with a smile on my face. Nikki and CeCe know me by name when I call or make an appointment online so it's like going to hangout with two best friends. I highly recommend The Spot for all of your beauty needs!

Glo-Out scheduled appointments for myself and a family member for a wedding day blow-out over a…read moremonth in advance We got to the salon early and it was CLOSED! Trying not to panic, we started to call around and found a very empathetic person that worked us into the schedule at MOXIE Salon. Moxie employee said they have had several clients of Glo-Out that had a similar experience. (No Show) We received no call or text -no notification of cancellation. Just a CLOSED salon! Very unprofessional! So disappointed!

Jesse just finished giving me an amazing facial. From the warm bed to the finishing touch on my…read morelips, it was all done to perfection! Her fingers are so experienced and the fragrance free mask, creams, lotions, etc. feel fabulous. I highly recommend her for this and all the other services they provide. Thank you, Jesse and Paragon for making me such a long-term satisfied customer! Kaki

We just moved here and love it! This place is the best…read moreplace, I had a Facial, Massage, Pedicure and Manicure and absolutely very satisfied! I booked every month for six months out.

Best nail appointment I've had all year! Clean. Professional. Efficient…read more They did a great job with cuticle care, hand massage, and removing old gel polish. Large color selection. Accepts card payment and tip. 10/10!!

I have gone to this Salon for many years! It is very clean, the staff is professional and…read morefriendly,the price for services is reasonable! I definitely recommend Serenity Nails and Spa. Rosemary Postle

I have been going here since the store opened. I have always loved Muna and her team's service. The…read morequality of service is what I absolutely love. My whole family are regular people here. 5 stars

The first time I came here it was a good experience. Got a face threading and eyebrow tint. I made…read morean appointment today and the whole place was filled with marijuana smell. I had to run out the door before I puked. Guess they don't have a "no smoking" policy.

I love this place! Transparent pricing, a membership that is REALLY worth the money. and a super…read morenice staff. THANK YOU LAUREN!

New in town but not new to neurotoxins. I have been getting dysport/botox since 2022 and have never…read morehad any issues. During my consultation I got that gut feeling that this was not a good idea. My main concern was my frown lines. The NP assured me that Botox would smooth those lines out. The NP bragged about herself, and doing her own injections- her eyebrows were crooked! The whole time she was out of the room getting the injections together I told myself I needed to leave. Well I listen to my gut. After the toxins had a time to settle I went back. My eyebrows were crooked and I had weird lumps in my forehead. My frown lines had not changed a bit. The original NP wanted a second try, seriously! After much convincing I allowed a different NP to add more dysport to my forehead. I spoke with the office manager about my disappointment with the services they provided that cost me $1260. It was reasonable that I pay for my forehead/eyebrows if the additional injections corrected the issues, but that was a lot of money for my frown lines with no results. The office manager promised to call me the next day after she spoke with her boss.......that was it, totally ghosted after that!! Please do not waste your hard earned money here. There are so many other choices in Charlottesville.