Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

Extremely knowledgeable when it comes to repairing any car! Kind, courteous, and efficient…read morepersonnel that you can rely on. Been coming here for many years, they are the best and prices are reasonable!

Recently moved to the area and was looking for a good, trustworthy mechanic shop. A friend…read morerecommended Dick and his team at Tewksbury Auto Repair, and we could not be happier. We have had two cars serviced with them so far. My husband had the front-end suspension done and the rear on mine. Each time we were able to bring our cars in right away. Gabriel, kept us updated with the repairs needed, how long it would take, and the price of everything. Everything was done timely, professionally, and for a fair price. I was also very happy they're available on Saturdays, which worked out great for me since I need my car during the week to commute to work. I'm happy to say we have found our new mechanic and have already recommended them to others.

I talked to Kenny on Friday morning, and he'd told me he'd have the parts for my 2020 Sierra Denali…read more6.2 engine on Monday. They are notorious for having lifter problems. I brought my truck in on Monday morning at 8 am as agreed. No parts as of Wednesday. He had torn the motor apart and told me his supplier refused his credit card and did not send him the parts. He then made excuses for his lack of follow-up for not having the parts. When I questioned him on Wednesday why the delay, he told me I was "pressuring him". I told him to put the motor back together and not to do any more work on it after seeing how he did business. He got angry and claimed he would never work on another 2020. He told me they "had made changes" on the 6.2 motor. I would assume a guy who owns an auto repair business would be aware of any changes on vehicles three years old, but not Kenny. At no time was he apologetic about the delay and his lack of follow up to get the parts. He had assured me on Friday the parts would be there on Monday and that the job would be finished within three days. I picked up my Sierra Denali on Thursday afternoon just before he closed his shop. I was charged for tearing my engine apart and putting it back together again with no new parts for improvement like we had originally agreed upon. I would have been much better off taking my truck to the dealership in Oxford. Live and learn.

I heard about this shop from my brother and sister a few years ago and how much they liked their…read morework. Before that I used to bring my vehicles for the past few decades to my uncle who lived nearby in Reading. He was one of the most knowledgeable mechanics you could ever meet. Not to mention being reliable, fair, and honest. He was known far and wide for his reputation. After he retired I started bringing my truck to Kenny's for repairs. I have to say, I never met anyone else besides these two guys that could compare to my now late uncle as far as their workmanship. They tell you what your vehicle's diagnosis is, and what you need done. Period. No pushy add-ons that you don't need, no inflated repair bills because of this or that. After the work is all done they call you up and tell you over the phone exactly how much it's going to cost right down to the penny. If there's another issue concerning your vehicle they might find, they'll let you know and what your options are, there's no pressuring you like some other chain repair establishments I won't get into. I couldn't believe how fast they got around to fixing my vehicle, and how decent a price for parts and labor they charged me. These guys will treat you right, they don't talk down to you, and they won't give you the runaround. When you find a great mechanic as they say, stick with them.

Bob is the best! I get oil changes, tires, general repairs here. He will never pressure you into…read moregetting something done but super helpful with honest recommendations on what you should look to get replaced in the future. I go well out of my way to get everything I can done here because I know I can trust them.

Bobby Hunt is a very reliable, very good, very honest auto repair man. I don't hesitate to…read morerecommend him to you. Very pleasant, very reliable, very honest.

Callahan Auto Service replaced a starter and a serpentine belt on my car for a fair price. I was…read morepleased with their service and both father and son were personable, friendly, and nice. My daughter will be taking her car there for repair.

Callahan Auto Service replaced a faulty right rear ABS wheel speed sensor in my 2019 Honda CRV for…read moremuch less than the quote I got from the Honda Dealership where I bought my car. Callahan's does good work at a fair price.

Got lucky with availability and was squeezed in for a oil change last minute. I was reminded it is…read moreabout a 2 week lead time too book for that type of appointment since they are in such high demand. Dropped it off and 4 hours later I was all set! I was informed of some things with my car and appreciated the advice and the time he gave me to quote on some of the fixings. It feels good supporting local and these family owned business. They're hard workers and real people who aren't trying to take advantage of you. As long as it's not a sudden emergency, this place is worth the value to get your car tuned up at!

Ted has serviced and repaired our 3 cars for 10 years now. He has an exceptional depth of…read moreknowledge and experience, and he and his mechanics attend continuing education seminars regularly to keep up with new technology. Other local repair shops even recommend Avery for work they can't do. He is honest, open and straightforward, is extremely careful and thorough, and often completes work sooner than expected and/or for less cost. He loves a challenge, and has diagnosed and solved many odd problems in our cars, and always explained the exact causes and how they fixed them. His pricing is comparable to or less than that of other shops (and much less than dealers charge), and the work has always been perfect. I highly recommend Avery.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

I was considering buying a used Mitsubishi Outlander and brought it for an inspection to Andy, who…read morewas nothing short of amazing. He plugged in his computer and explained what he was looking for, then brought me along on a test drive, pointing out a couple of sounds I hadn't really noticed. Then when he put the car on the lift, he brought me underneath with him and showed me everything he was looking at. He found that all four brake rotors were rusted (which I got the dealer to fix for free, saving me $700), but gave the car the all clear besides that. Overall, an extremely friendly and useful experience. Here's the kicker, though: because he had made me wait for 20 minutes or so, he insisted that I not pay him anything for the inspection. Wow.

Andy's my go-to when Honda makes a new noise…read moreor has a new leak. --Haiku Review.