Stephanie and Joe were a great help when purchasing a new vehicle. Stephanie was knowledgeable and…read morehelped get the paperwork knocked out quickly after some delays with our bank.

I went for my car's free wash. The service staff was extremely busy, but they still got my car in…read moreand out in good time. Thank you!!

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.

Wonderful customer service team! I simply needed a tire plugged and they had me in and out in no…read moretime.

This is a great auto shop. Not a scammer filled auto shop like the rest of them these days. I…read morebrought my truck there for a rough repair and they worked through hard hours of troubleshooting to fix the problem. They were transparent and forthcoming with updates and problems that arose. Will return when I need to.

I worked with Matt Stephens for a new CX-5 and I am impressed by his transparency and friendly…read moreservice. It is pleasant expereince.

First of all, Devyn was great as a salesman. But his finance managers pulling the strings are jerk…read moreoffs. Thomas and Jeremy did what typical finance managers do. They pressure you and gaslight you. They loved that our toddler came with us to distract us from all of their fees and things on the first day. They verbally told us things that were in accurate. One of them was confirmed by Mazda Financial themselves to be inaccurate. One of those things was that lease wear and tear covers over mileage, when it does NOT. We had the lease wear and tear on the CX5 we were turning in and still somehow owed over $1k in "upside down" equity. So what was lease wear and tear for? Their behind the scenes fees are ridiculous and when we first asked for the breakdown to be explained, they were condescending. "That's what the itemization is for" as if their itemization isn't the most blasphemous breakdown. They hassled us to come back and have a different finance manager (Jeremy), who was equally, if not MORE pushy and rude than Thomas, who by the way invited himself to the meeting with the other finance manager. He asked to sit through the meeting and foolishly, we let him. That idiot was randomly chiming in from the back like "don't worry, I got this boss". A lot of gaslighting. When we told them we wanted to unwind the revised contract that they sent us to sign in order to buy out her CX5, they got mad, said they probably sold the CX5 already and that they'd be right back. Then the GSM told him to come back in and basically tell us to F off and they were submitting the original deal. We told them from the beginning we wanted a car that was $100 less than what they put her payments at. When we expressed that, they didn't care. Instead, they pushed the deal through. I walked the lot and did not see the CX-5. So my guess is that they likely hid the car because they were worried that we may try to buy it back out. This dealership's lack of integrity and practices are horrendous and that's sad because not even Hodges Mazda was that bad. We will be reporting this deal.

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

John was honestly a godsend and a great referral for me. He did my timing chain as a side job out…read moreof the shop where he works his main job, and I genuinely appreciate both him and the shop for allowing that to happen. Every interaction I had with the other personnel there was also pleasant and respectful, and I would absolutely come back. From the beginning, John's communication, transparency, honesty, and respect went a long way with me. What really sealed the deal was when he offered to let me stay at his home while he worked on my truck because I lived about four hours away. Nobody had to do something like that, and it spoke volumes to me about his character and the kind of person he is. Most importantly, the timing job itself has been great. I've now put roughly 2,000 miles on my truck since the repair and changed the oil twice. There is no timing-related ticking, and she's running beautifully. John also spent additional time troubleshooting a charging-system issue that came up after everything was put back together, which I really appreciated. He also replaced my master window module, which has been working perfectly. My only disappointment came from some of the additional work. While he had the truck, John recommended replacing the belt tensioner and engine mounts. I trusted his judgment and told him to go ahead. My original quote was around $1,100, and I ultimately paid approximately $2,100. I didn't mind paying more because I wanted the truck fixed correctly and assumed the additional parts being installed were OEM or comparable high-quality parts. Unfortunately, the replacement belt tensioner failed shortly afterward and caused my nearly new serpentine belt to shred. The engine mounts were also not installed and were instead given to me. After what happened with the tensioner, I'm hesitant to install those mounts because I don't know their quality or how long they'll last. I reached out to John afterward to let him know what happened with the tensioner but unfortunately never received a response. That was probably my biggest disappointment. I wasn't looking to argue, bicker, or demand money back. I simply would have appreciated some accountability--even something as simple as, "That's on me, bring it back and I'll take care of it," or offering to work something out the next time I needed service. That being said, I want to be fair because the major repair I originally brought my truck to John for was done well. After 2,000 miles, my truck is running reliably again, and I'm very happy with the timing work. I trust John's mechanical ability and appreciate what he did for me, especially accommodating me despite the distance I traveled. I also appreciate the shop allowing him to do the work there, and everyone else I interacted with treated me well. I would absolutely return in the future. I plan on keeping this truck in my family for as long as I reasonably can, and if another major repair eventually comes up, I genuinely hope John is still around because I would consider bringing her back to him. Overall, I'm grateful to John for getting my truck back on the road and dependable again. I just wish there had been better follow-up and accountability regarding the failed tensioner and the additional parts.

Excellent service provided. Very happy with my repairs. Honest!!! Will definitely remain a loyal…read morecustomer.

One of the best mom and pop mechanics in the area. Patty was very accommodating with all my…read morequestions over the phone and a true professional in person. Austin who trouble shot my truck was very polite professional and knowledgeable. The atmosphere was welcoming the business looks very clean they have complimentary drinks and send you on your way with a little gift bag. Will be my go-to mechanic as long as I'm here, they also give military discount.

Great service! I'll be returning for regular maintenance and repairs. I called with a check engine…read morelight on. They got me in within the day, and called with a good assessment of what was wrong. Had the parts and repair done and back to me in the timeframe promised. They explained everything well and were pleasant and professional to work with. Thanks Legacy for keeping my old Jeep on the road.

I use Shipman Auto Repair for my Cadillac XT6. Whether you need routine maintenance, complex…read moreelectrical diagnostics, or major mechanical repairs, Shipman Auto Repair provides the expert craftsmanship your GM vehicle deserves. This is my first Cadillac after owning 27 vehicles over my lifetime and having been disappointed and let down by Cadillac Service at Dealerships in Clay & St Johns County I now take my car to Shipman's for routine and scheduled maintenance work.

I had Shipman Auto Repair do a (short notice) pre-purchase inspection on a used vehicle, and I was…read moreextremely impressed with them. They were thorough, honest, and took the time to explain exactly what they found without trying to scare me into unnecessary repairs. They identified issues that had not been disclosed to me, documented everything clearly, and gave me a realistic idea of what needed attention now versus what could simply be monitored. What I appreciated most was that I felt like I could trust their opinion. They were professional, straightforward, and clearly more interested in helping me make an informed decision than selling me something. I will absolutely use Shipman Auto Repair again and would highly recommend them to anyone looking for an honest, knowledgeable mechanic.