They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.

Thank you so much for looking after me /car while I was visiting Op from NYC ... they was so nice…read moreto me , serving was fast thank you again

I have been using Hecks for years now with multiple different vehicles. Bart and Cindy have always…read morebeen fair and honest with me and have provided great service. On my most recent visit, I was advised that due to the amount of work they had ahead of me it would take some time to get everything completed. They had everything done within 24 hours and had me back on the road!

Great experience with my 2018 Audi A4. I love that they accept appointments and have a lifetime…read morewarranty on their work. Great prices and customer service. I got an oil change which also came with a vehicle inspection

I am more than pleased to have found a good mechanic shop to work on my 2008 Lexus. I trust Expert…read moreAutomotive. Justin was my technician, he was very polite and knowledgeable. My car drives so much better after Justin fixed a few things. My car is my "Best Friend" and taking good care of it matters to me. Diane Ellis

Requested brakes replaced and rotors replaced on 2004 Toyota Rav 4 . Assumed they needed done…read morebecause our records show last time front brakes were replaced was in 2011 and rear in 2013 and since then 130thousand miles driven. At the end of the day we paid 174 for a complete brake flush and were told we still had 50 percent pads left front and back and only one pair of rotors would need replaced if brakes were to be done at a later time. Very honest and good quality repair. Left shop with brakes engaging much better now with fluid exchange. Highly recommend and we will be using this business in the future for both our Toyota vehicles

So incredible, highly recommend! Showed up last minute without an appointment for a small fix,…read moreLance was able to squeeze me in and was so friendly and informative throughout the process. Excellent communication and speedy service. Couldn't recommend enough.

Came here to get my vehicle serviced and repair after getting into a rear ended accident that THE…read morePERSON WHO HIT ME recommended btw.... And offer to pay but decided to go hiatus and thought he could have went ghost and thought I wouldn't find his insurance company and have the paid for it. But apart from that ridiculous stunt pull, crash champion my estimator Rafael did an excellent job on getting it repair and getting the quote to the insurance company to provide me a rental car during the time of service as well updating me on my vehicle repairs and providing documentation of what was done to my vehicle during its week stay with them.

From start to finish Crash Champions is outstanding! From service to quality of work, keeping you…read morewell informed throughout the process. Getting your car back quickly and efficiently. I highly recommend them.

I use Shipman Auto Repair for my Cadillac XT6. Whether you need routine maintenance, complex…read moreelectrical diagnostics, or major mechanical repairs, Shipman Auto Repair provides the expert craftsmanship your GM vehicle deserves. This is my first Cadillac after owning 27 vehicles over my lifetime and having been disappointed and let down by Cadillac Service at Dealerships in Clay & St Johns County I now take my car to Shipman's for routine and scheduled maintenance work.

I had Shipman Auto Repair do a (short notice) pre-purchase inspection on a used vehicle, and I was…read moreextremely impressed with them. They were thorough, honest, and took the time to explain exactly what they found without trying to scare me into unnecessary repairs. They identified issues that had not been disclosed to me, documented everything clearly, and gave me a realistic idea of what needed attention now versus what could simply be monitored. What I appreciated most was that I felt like I could trust their opinion. They were professional, straightforward, and clearly more interested in helping me make an informed decision than selling me something. I will absolutely use Shipman Auto Repair again and would highly recommend them to anyone looking for an honest, knowledgeable mechanic.