I called about a car issue I was having. Whomever answered my call sounded very lackadaisical…read more I cannot support BAD customer service.

I have been in the automotive business for about 20 years and I've had to deal with Alvie on…read moretransmissions on multiple occasions. There is not a better transmission guy in Jacksonville. You will get an honest assessment on what your vehicle needs transmission wise. He does not claim to be the cheapest, but his work is of the highest quality. If you want cheap, there are plenty of options out there if you want it done, right Alvie is your guy. He has been local to Jacksonville for a number of years so ask around and you'll find that very few people know more about transmissions than Alvie.

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.

We had my mother's car towed to Duval County Transmission and Auto based on it's location and a…read morereference from AAA. I'm so glad we did. They were prompt in their assessment of the vehicle, kept us informed throughout the process, and did quality work. They've been honest, respectful and very kind throughout the process. We hope to have smooth driving for a long time now, but if not, they'll be who we return to. Special shout out to Candance for for help and kindness in helping with a tricky situation!

Sadly, had a very bad experience here. Brought my vintage Toyota Dolphin here to get a new engine…read moreinstalled, it ended up costing $10,000. At the end of all that, I drove it about 500 miles and it started running progressively rougher and rougher until it couldn't be driven at all. I had a warranty on the engine but the shop said they would not refund me for any of the labor (which was most of the $10,000 price tag) even if the truck doesn't run at all. The next shop I was at said word for word "the people who installed this engine did some shady things." Beware

Perfect job, quality as well as economical. I needed a complete tear down and rebuild. They did it…read morefor 1/2 the usual estimate. (Another transmission shop sent me there.) I was blessed by these guys. Not a day of trouble in several years, including years of driving back and forth to PA. Highly recommended.

Really happy I found this shop. The guys are honest professionals who will do the job right.read more

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

Sadly, a couple of months ago after hiring these young guys and leaving a glowing review for them…read moreafter they replaced my front brake pads and rotors because I had sought mechanic help for squealing brakes. Needless to say after they replaced said pads and rotors the brakes continued to squeal. They suggested it would go away "shortly after driving a bit", but if not, they'd return and "oil them". When the squealing continued "after a bit", I contacted them again and heard nothing back. I tried again and was told they'd been sick, but promised to stop by that evening. They never showed. I contacted them again, but did not receive the courtesy of a response. Now I question the money I paid that did not solve the problem and their lack of responsiveness or accountability for stopping my brakes from squealing and following through with what they promised to do to make it right. I no longer recommend these guys so please disregard my earlier glowing review!

From the owner: Welcome to S and J Automotive’s official Yelp Page! We’re a local Mobile Automotive Repair Team!…read moreWe’re licensed and insured, we’ve got 7 years of dealership experience and we’d love to help fulfill your your automotive needs!

Action Transmission & Carey provided exceptional care and remained consistent with the accounts I…read moreheard from other customers. He was completely honest and fair; there is no deception or excessive charging. They possess deep knowledge of transmissions and clutch adjustments. I will now refer my two sons and anyone needing professional transmission work on their car or truck. I brought my truck to Action Transmission because I suspected my transmission or clutch was beginning to fail. This worried me because transmission work can be expensive. They outlined potential issues and explained the costs and repair concerns for my specific model without exaggeration or softening the facts. After a thorough assessment by the repair team, I was pleasantly surprised and satisfied with their findings. I would certainly recommend Action Transmission for any transmission repairs. Trust me, you will be well taken care of! Thank You

I can't speak for other peoples experiences, but I was extremely satisfied. This review is for…read moreservice done about a year ago. I went in thinking I was having transmission issues. They determined I was actually having brake issues. They could have seriously padded their till that day, but provided a service that was the least expensive of the things the issue could have been. I wouldn't have known any better if they told me it was one thing and repaired something different. They kept me informed the entire time of their progress and their completion time, then followed up to ensure all was well. They told me I would need more work done to the brakes, but it could hold off. Now is the time for that work. If I were still close to their store, it would not be a question where I'd be going. Instead, I'm debating convenience over peace of mind

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

I called this business looking for a place to have my truck serviced! I was told they do not…read moreservice Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience!

I can't rave enough about these guys. They are probably the most professional, helpfull and…read moreempathetic auto shop that I have dealt with. They ALWAYS go above and beyond what is expected. They took on a project that they most shops let alone a dealership would have done. They saved me not only thousands of dollars but they saved me from having to sell my beloved S4. They diagnosed and repaired the issue that even Audi Orange Park couldn't or refused to find for over a year and a half. Charles, Terry and the rest of the crew are amazing and I couldn't recommend them anymore than I am now. USE THESE GUYS FOR ALL OF YOUR CAR NEEDS! Thank you once again for your tireless service and attention to detail. You've come through for me so often and I can only hope that I find a shop even close to the service that you provide in S. FL.

These guys are fantastic mechanics and very accommodating. They go the extra mile!! I highly…read morerecommend

After buying four new tires I was told that our vehicle could not be aligned as it was missing New…read moreCamber Essentric Bolts and Toe Essentrics for Rear Aswell. Since that was Greek to me, I went to another place and was told the same. I thought this odd as the car had been aligned before without mention of these now missing pieces. The second place suggested I go to a suspension shop. The suspension shop recommended G&H Tires, which made all the difference. The owner, Roger Grant, explained that both places were wrong, although both places did alignments. He used a picture and also showed me the new parts. The parts only needed to be replaced by updated adjustable parts-the so called "missing pieces" were still on the vehicle. Mr. Grant was thorough, gave me the prices up front, and kept them. As you can tell, I'm not well-versed in car talk. But I know quality and professionalism and found both at G&H tires.

I had a great experience! I had an issue with a bad battery connection and they fixed it promptly…read moreand perfectly. They also have a top-tier waiting area if your repair takes time-great place to wait if you have to wait on your car.