We had carpet put into the living room and hardwood into thev3 bedrooms. The crews were polite and…read moreeffeciant. Brothers also put linoleum iny kitchen a few years ago, and later when we moved the refrigerator we tore it. They came and fixed the year right away for me. They take good care of their customers! I definitely recommend them.

When I needed carpeting in my new place since previous owners had let pets run wild. A&A came to…read morethe rescue. They brought samples unique to my needs to my home. They addressed all issues from smells to proper installation and instructions for cleaning to make the carpet last. This company met and exceeded my expectations.

Recently Brothers installed hardwood floors throughout our house, as well as installed our kitchen…read morebacksplash. In both purchases we give Brothers our highest praise and rating. Their products were reasonably priced, and their service was fantastic. Mr. Grell even helped us with design features, which were spot on. The gentleman they had install our floor and backsplash was fantastic as well. He was professional and courteous of our home and time. Lastly, and very importantly, everyone at Brothers communicated with us throughout the entire project. My wife and I are looking into bedroom carpet sometime in the future, and I will definitely use Brothers Flooring again!

They showed up on time and were in masks. They worked around our schedule with leaving us a weekend…read moreto paint the two rooms that they laid flooring in for us. The price was right, the workmen were delightful, and Karla Boyungs are sales rep was wonderful.

Morgan did an amazing job, as well as the Boss team. They did the flooring throughout our home as…read morewell as the tiling in the showers. I couldn't be more pleased with the result. We had some complicated design choices with in our home that many around here could not tackle but Boss along with our contractor worked them out, to get us the results we wanted. Being on a budget we went out and got quotes from other companies, even went as far as Rockford. No one was able to beat their prices or quality. I know we made it hard for Morgan with our vision but she helped make it seamlessly happen. She made our experience not only easy but fun. Couldn't have asked for a better sales person. If you are in need of flooring I would definitely look towards Boss. They do an incredible job, but most importantly I know they will stand behind their work.

I was very pleased with the service I received from C-N-M Floor Restoration. We had to refinish the…read moreoak floors in a house that we had just purchased. Very professional and very reasonably priced. They were able to perform the work promptly and finished on-time. They were very efficient. The floors now look amazing!!!! I would absolutely use them again and highly recommend them.

From the owner: When your floor needs an upgrade, hire flooring experts to get the job done right. C-N-M Floor…read moreRestoration offers floor refinishing services that will cover all your flooring needs. We serve all of Northern Illinois and pay close attention to detail on every job. We'll transform your old hardwood floors into walkways that shine. Our insured team is made up of the most qualified contractors in Dixon, IL.

They showed up and cleared my driveway and sidewalks! Did a great job.They were the first person I…read morecalled and they came right over.

They responded to my inquirie within a day. Fixed everything that needed to be updated and did an…read moreexcellent job.

I used to love this store! The former employees were friendly and welcoming, but customer service…read morewent downhill lately. Might as well go to Home depot as they treat you the same. I recently was shopping in the flooring section and there is no one ever there now, I spoke to a associate in another section and they said corporate is "cleaning house" and everyone was getting fired. It does seem like it as the new manager Omar treates and talks to the employees poorly. I see he has some type of power trip and control issues when directing the staff. Such poor management...oh well I use to like the friendly feel of the store bit now it seems tense and hostile, this trickles down to the customer as i felt agitated and just wanted to get out of there instead of shop around. They must have fired cashiers too as it takes forever to check out now. I originally went for some deck paint. The new manager (red hair guy with no name tag) mixed the paint and it was way off, he had to ask the employees how to do it. Lol. What kind of manager needs to do this!!This made me sooo upset because I was there 45 minutes waiting for help and then this JA made the wrong color. To top it off, that was the last one even though it said there was 3 in stock...this new management makes us question in even coming back. What the f happened??!!??

Went to Menards. Spent a bit of money. They have nice prices and nice products. The checkout line…read morewas so long and the incompetent cashier invited the people behind me to come in to the checkout that she was opening. Those people got out several minutes before me. That is just incompetence at its best.

Janaury 2023: Our sink was clogging - Lance came out and charged us $500 and our sink is still…read moreclogged - he tried to fix it AGAIN but now not only is it still clogged, it makes a gurlging noise SO HE OFFICALLY MADE IT WORSE. Dont let Lance come into your house - he is refusing a refund or to continue to work on it and said he will find a resolution for us- March 2023: he is now ignoring my phone calls and won't call me back like his wife Melissa promised me - save the headache and call a different company

Lance is a rip-off, he charged me hundreds of dollars to fix my plumbing and he only made it worse…read more- when i told him he made the issue worse instead of better, he said I could pay him hundreds more dollars and he will make it better. Lance is terrible. Call Lenharts Plumbing in Sterling -you will be MUCH better off: (815) 625-3252.

They were here when promised and stayed in contact with us. Very efficient and cleaned up after…read morethemselves.

1.Communication - not getting back to customers. Not…read morereplying back after I replied back to their emails with offer ...