Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

Update #3 All is…read morefixed, tub is redone. There is however an issue with the radiator ( I'm not the only unit experiencing this) which makes all radiators make a terribly loud clunking sound every couple hours. They replaced the boiler and have done a lot to try and fix It so I appreciate that. It isn't yet fixed though.. overall management is responsive and they do what they can to address all issues. Definitely worth the wait to finally have a reasonable unit.

Zorina and their entire team here is useless. We got a great unit with a decent deal in comparison…read moreto other units in the area, but when it comes to communications or needing ANYTHING in terms of repairs, lease questions, etc. Be prepared to never get that, without a fight. The software they require you to use in order to apply doesn't function and anytime you call to ask for repairs they get mad at you for not submitting it on their site. However, whenever you go through the site, it rarely ever works without major headaches! Want help from peak or Zorina? They're useless! They get paid to jack off behind a desk and say "idk." Saw someone call them puke properties once, me and my roommate now ONLY call the place that.

They could hire someone who actually wants to work. Management is a waste of space. There are…read morebroken doors, broken washers. They increased rents significantly when they took over. The residents got nothing for those increases in rent. The building manager doesn't reply to emails. They are slumlords who should be pushed out of the city of Chicago.

Rude management, especially Jennifer. very old building at 1441 w Howard Street. package loss was…read morev common here.

Rany Management for 4180 has improved with communication and implementation. The buildings have not…read morebeen updated in some time and the turnover for property managers was higher last year. I look forward to continued efforts to revamp the property inside and out from landscaping, cleaning, pest control, portal management and updating apartments. I would like to highlight the positives regarding our mailroom and parcel management as well as suggest routine carpet cleanings on each floor. I can see that changes for the better are being made as fast as possible .

Deplorable people. They think nothing of systematically gouging or outright pricing out every…read moretenant, every year. Despite numerous maintenance issues, a laundry room that's almost always defunct, violations of the RLTO's access rules, illegal utility billing fees, ignored maintenance requests, nonstop lies and deferments, oh, and not having been able to get paper mail for months because their striker is broken, they tried to raise my rent 10% after my first year. No negotiation. My 12-resident WhatsApp chat is nothing but torrents of frustrations and complaints about Rany's despicable behavior. Notice that the positive reviews here and on Google usually focus on the leasing agent, or are over 2 years old. Rany bribes new residents with a $20 rent credit to write positive reviews. These people have no sense of responsibility toward their residents or the communities they profit from. Everything is about gouging as much money as possible out of tenants and doing as little as possible. Avoid avoid avoid.

I have hired them for my lawn aeration service and quite happy with the job they have done and will…read morecall them next year too.

This Company is horrible they had my Car towed when it was part in my own parking spot! I tried to…read morego to the management office to complain why would they tow my car without notifying me. They should never have towed my car when it was in my own spot. They were rude and would not refund me for having my own car towed from my own parking spot.

This place has gone downhill so fast, it's astounding. Had great service for years until end of…read more2021. Would avoid renting from them until they get their act together again - if that's even possible. Honestly, would have given a glowing review up until winter of last year and called them a "family-feeling" management company; not sure what happened to turn them into yet another landlord/property management company trying to squeeze every last dollar out of their tenants and their tenancy. Broken washer/dryer that had notice put in the second week of January did not get replaced until the last week of April. After repeated communication, we were ghosted about the issue only to find out that our property manager had left and we had a new person. Think that would be something the tenants should be aware of! I could write a whole novel on how abysmal their service was with the washer/dryer situation; everything from poor communication to the installers arriving at our apartment at 7am on a weekday with no notice from the management company to both tenants to the installers having to do the whole thing again (7:30am the next day, still with no warning, but, hey, extra half an hour!) because Root ordered the wrong washer/dryer. Currently, the new appliances don't even fit the space and the accordion door had to be removed to "fit" it. Unsurprisingly, the doors are still sitting in our apartment since Root has not removed them. The company did the absolute bare minimum to "make it up to us" for all of the inconvenience. On top of this, after giving our Notice to Vacate we continued to receive messages that bordered on harassment via email and text about renewing our lease and how a new lease would be sent over when it was abundantly clear we were not reupping. Icing on the cake is being told that our place is too "cluttered" for showings when all we're trying to do is move, clear out every nook and cranny of our stuff, and get as far away from Root as possible. I genuinely am astounded at their reaction to what a living space in the middle of a move looked like. Though the leasing agent (who showed up after his agreed upon time and with no advance warning of being late) continued to insist it was "all transactional" and "just business," I'm deeply offended at how he continued to mention cleaning the place to look presentable for Root and their needs while his tone cast aspersions and disparagement for what is a situational living arrangement. None of this is touching, either, on the back stairwell that took months to fix and was a legitimate safety hazard. Every interaction with them this past year has been heavily about what is best for Root and the Root property. Utterly astounding that the property manager, when speaking to us about the washer/dryer situation, mentioned how great the washer/dryer was and that it's one that will be good for a long time. That might have been helpful had we not had it installed a few weeks before preparing to leave the place. We offered to break the lease and/or leave early due to moving into a new property, but Root would rather get their money and continue to bombard us with asinine emails and requests. I cannot fathom any other reason than them just wanting to get their rent money that they would not take us up on leaving early. Considering it would have been a whole month where they could take their staging photos - which the property manager, when asked, mentioned they did not have any previous on file simply because he didn't know why - and fix their broken washer/dryer while doing any other updates to the space they might have felt were necessary (the kitchen appliances are outdated as well, so good luck to whomever has to wait four+ months to get them fixed when they inevitably die), it seems like a no-brainer. We would not have gone through any of this hassle, not be leaving with an extremely sour taste in our mouths about Root, and this review would have gone differently. I'm just amazed at how a company that I had such positive and tenant-first interactions with when I moved in two years ago (and heard the same from my boyfriend about his four years before that) has become a standard leasing company interested in what is best for their property, which itself is debatable. I cannot stress how happy I will be to be done with them. One positive from all of this is the urgency with which it's inspired us to move out.

We've been tenants for 6 months and have nothing other than an amazing experience. The portfolio is…read moreeasy to use and facilities are amazing. However, Raul from Root deserves an exceptional shoutout. Raul has saved my roommates and I on several occasions for any maintenance related request and has shown us kindness as well as quick communication. He's made our experience even better than it already is.

I'll never rent from anyone else in Chicago & here's why:…read more--staff some of the first to wear masks --quick responses for maintenance requests --great communication in tough times --neighbors friendly (but staying out of each other's way in 2020) --many bilingual folks on staff --very low costs for utilities not already covered --grounds always beautiful & trash-free

I've lived in one of their buildings for 13 years, first in a studio, then a one bedroom. Ardmore…read moreWinthrop Properties sets the bar and sets it high for what being great property managers and landlords looks like. Incredibly attentive and responsive staff, from the office to the maintenance folks. They're proactive about health and safety concerns. They make it a point to replace all smoke detector batteries twice a year and offer complimentary preventative pest control (always with advance notice and signs posted letting you know it's going to be happening, and they always make sure to ask if you have pets that they need to be careful not to let out when they enter) - they keep the building extremely clean. I see the cleaning person around the building doing her thing almost every day. It's also the most festive building I've ever lived in. Every month they put up new decorations (and sometimes candy) for holidays in the entryways, lobby, even on each floor. And they keep a ton of beautiful plants and a water feature in the lobby and laundry room. Everyone is very friendly. When you run into the maintenance person, he always takes a moment to ask how everything is going on your floor/in your apartment and maybe share some fun facts about the building's design. If you have an issue or concern about something, they respond right away. They send you holiday and birthday cards and have been offering free laundry on site throughout the pandemic. The laundry room is huge with 6 washers (most brand new) and 8 dryers. They do everything they can to make receiving packages easy and secure for their tenants. If you're looking to rent in the Edgewater neighborhood, do yourself a favor and ask Ardmore Winthrop Properties for a tour of one of their buildings.

I live in one of the buildings in lakeview. Great service! I needed a shower head replaced and…read moreRalph one of the maintenance guys fixed it within an hour of me placing the request. Super nice guy too!

I lived in a building owned and managed by Horizon Realty Group for two years and found the first…read moreyear to be great! Loved the space and they respond quickly to service requests. However in the middle of the second lease they have decided to no longer cover a utility that states in the lease that it is covered. Both managers I talked to were disrespectful, unhelpful, and are frankly not honoring the signed lease. Do not lease with them!

i have lived in a bertsch building for 3 years and don't see myself leaving any time soon…read more extremely fair rent prices, really kind and reachable team, & they handle our maintenance requests SO fast. our over crapped out on us and we had a new one installed by the next day, which was insane. and their team is super nice!!

Hello, I've been renting from Bertsch Properties for years. You may have seen me in the gardens. I…read morelove my apartment. It is kept warm and my maintenance concerns are easily dealt with by an online portal. Everyone I have met through Bertsch Properties has been real nice and I trust them in my home.

Hayes Properties is a great place to rent from,they really take care of their property,all clean…read moreand safe.The maintenance is excellent and they're clean updated.With all experience workers.

I lived with Hayes for about three years and I would say that they are a very good company to live…read morewith! My apartment was partly renovated within a vintage building. Maintenance would come when requested and it was very easy to work with the building manager. My qualms I did have though were that maintenance does not give you any warning that they received your request or when they will be arriving. They just kind of show up. Additionally, on my last day of moving (May 31st, I wasn't able to move early) a random group of cleaning crew and painters tried to get into my apartment without even knocking at 7am and were rude to me that I wasn't out of my unit yet.