Always great service. My A/C was broken and now it's ice cold…read more They did my timing chain and front suspension at very good prices. My e30 is so happy now!

When, during your cross-country roadtrip in an '84 Vanagon Westphalia is interrupted, just like…read morethat-- it is always like this, with cars with people; we, ourselves, are probably too old, in our middle 60's, to have undertaken this trip at all, sans air-conditioning, with our sweet eight-year-old dog-- on Hwy 90 in Fingerlakes region of New York (so close to making it all the way across!), the sudden loss of power indicating something grave, you are thinking, like the main drive belt, & you pull over (plenty of room for a tow-truck, just in case), & toss out all the luggage in back because underneath it is the old engine & you have *two* spare drive belts & can do this repair yourself! Only you can see immediately that the belt is fine. You start the car again: no gears to shift into; we lost the clutch, you are thinking. Then the superb tow-truck driver at Farmington Towing (shout-out! sorry I forgot your name; see: "mid-60's), suggests I call CDI in Victor while he's up-loading the van & Mike, co-owner, answers the phone & says, "I don't even have anywhere to *put* your car & we're booking out three weeks from now & one of our mechanics is on vacation, but, sure, bring it by." Apologies for suspending the punchline for so long, but, after renting a car (shout out to the local Enterprise & Caleb) & thinking we'd be spending the next week exploring the Fingerlakes for the next week (we're fine with that: see "mid-60's), & spending the night in a sweet & vacant yurt (shout-out Plum Point Lodge), Mike at CDI has, overnight!, determined that the clutch cable & assembly are actually fine & that what need repairing are the CV joint & boot (so doable, especially when, as owner, you have a thing for old vw vans & have spare parts in abundance!). Mike has our van back on the road in 24 hours (backup on the lot be damned; he's committed to "getting us back on the road" to complete our cross-country road-trip)! Robert (shout-out: a mechanic who works with Mike) identifies an axel issue (that would have been big trouble further down the road) as well, so they fix that, too. All this to say that CDI Auto Repair in Victor, NY, is one of those magical, necessary stops along the road you didn't even know you needed to encounter. Now writing from Maine just a couple of days later: my grandfather was a great & honest auto mechanic; I know them when I happen upon them. (Shout-out also to Garrett at C & G Auto Repair in Hanksville, UT for his own skillful & timely work to keep us going). Yes, we highly recommend CDI-- among the best auto-repair experiences we've ever had. Skillful, humane, most excellent!

I am still using Rob Harding at his repair shop, Auto Specialist…read more Honest, hardworking, busy for a reason this is the best place in the area to have your car serviced. I'm still driving my Jeep thanks to Rob. Brakes, alignment. AC. He does it all. Plan ahead. It takes a week to get in. Save $ by paying by cash or check as he adds a credit card surcharge.

The BEST place for car repairs. They saved me a ton... did a great job... and stand behind their…read morework. Love them

Al is absolutely wonderful--I brought my car to him after an accident and he repaired it PERFECTLY…read moreand efficiently. I had, without a doubt, the best repair shop experience I've ever had at this location. Definitely recommended.

The summer of 2017 was, unfortunately, a very "active" time for my new car. First, a run in with a…read moredeer, which left my driver side fender, hood and grille quite a dented, scuffed mess. I took it elsewhere by picking a place listed by my insurance company that was close to my job and convenient for me. It looked terrible upon completion. I couldn't believe how bad my previously new-off-the-lot car looked, as well as the attitude I got from the owner when I called about it. I wish I had seen Al first, because wow, what a hassle (after the initial collision center botched the job I had to go through the whole process of filing a complaint to my insurance company, having an insurance adjuster come and examine the car and the repair job, dealing with the first collision center, etc.). Then, while I'm dealing with the annoyance of this, someone kindly hits my passenger side door in my work parking lot, leaves a huge dent, and then (I suppose) quickly drives away hoping no one saw their hit and run. Sigh. I am in the verge of ripping my hair out at this point, and cursing myself for not wrapping my car in a huge bubble. Seriously, insurance deductible and time-waste nightmare. Sooooo.... After calling the place where I actually purchased the car, to ask them if they had any recommendations, I was referred to Al Raymond. Turns out his shop is right next door to my dealership. Al took me in to see the car that day and assess the damages. He patiently listened to my tale of car collision repair woe, let me vent about the first repair, and agreed to take on re-repairing the initial job and the second injury to the passenger door. He seriously bent over backwards to make life easier for me, even helping me get it rust-proofed again (after the repair was done) with Ziebart. He also got my car in to have its regular maintenance work done at the dealership to save me another trip. He was so helpful. AND .... most importantly ... the difference between the initial repair job to the front end, and Al's repair, is like NIGHT AND DAY! He had to take the hood off, wet sand blast it, re-paint it all, etc. It seriously looks brand new (which it should, because it was!) Al understood this and did the job right. And my passenger door (2nd collision) looks fantastic, too -- just like it did before someone hit it. The interior of my car was vacuumed and cleaned up, as well. A+. If I ever need any collision repair again (god help us all), I would go to him in an instant, even though his shop is a bit out of my way. He is worth it!! Thank you Al, and thank you also to everyone on your team/staff. I'm so happy with the repair. You guys are the best!

Thank you so much for helping my Mom last week when the muffler on her truck fell and was dragging…read moreon the ground. She lives in Canadice and happened to be driving by your garage. She really appreciated you taking care of the muffler and your kindness.

I brought my grandmothers car to this garage to have a bad oil leak diagnosed. After having the…read morevehicle for 2 days the owner called and said there is no oil leak. When you open the hood you can literally see the oil all over the engine bay and no oil in the car. When you put oil in it pours out. I explained this to the owner over the phone and he disagreed. He said that he has a 30 year airforce veteran mechanic that looked at it. The owner continued to say that he would be willing to put more time into the issue if we paid $500+ to replace the radiator. "Time is money" He continued to say. I explained that the vehicle was towed there so I would have to get it towed out if we did not fix the oil issue. I went to the garage to get the car towed out and brought him out to look at it. There was oil everywhere. It became obvious to me that know one had looked at my grandmothers car there. I said "I will just bring my grandmothers vehicle to a shop that will look at it" The owner responded by saying "Good we don't want your business here anyways time is money" Avoid this place at all costs.

1st responders & veterans please go see Matt what an amazing…read moreexperience we did a lot of this purchase online due to my crazy work schedule he made every effort to make my veteran brother comfortable very easy & simple process no pressure sales the numbers he quoted was the final number no games or nonsense thank you Matt

stay away , they are a sneaky dealer , looked at pics of vehicle online and vehicle looked great ,…read morebut they forgot to take pic of side that had damage , called before hand and salesman said he was walking around it and was in fantastic shape, went and looked at it , didnt see any damage to it , went back and did paperwork and when going to get in vehicle , sun hit the side and showed damage , told the salesman i would have never bought it if i had known of damage , he then said , oh ya , i forgot the owner said he backed into tree when he was hunting , then walked away , salesman knew but didnt say nothing , a big con , all this and i was 3 hours away, couple years ago , did the same thing, took pics of vehicle and failed to take pic if damaged side , drove 3 hours , went in one driveway and out the other, vehicle was rusted, this is one dealer to stay away from ,pretty low when you do this to people just to sell them a vehicle , very dishonest

Had the very good fortune to be introduced to Bruce and his shop from a girlfriend as he had been…read moretaking care of her whole family for years. He's been looking after my cars ever since. It's great to have someone to work on your car that is trustworthy, (ie no more dealership/stealership work, thank the gods... Dorschel can go....). Bruce does the work that needs to be done, has never angled at anything else - pretty great guy too. I couldn't recommend Bruce and Autoworks enough!

Always honest. Won't tell you to fix something that doesn't need it. Great service at a good price…read more Could not recommend more.

I needed a yearly state inspection on my pickup. I stopped in and Bert made me an appointment for…read morethe following day. A customer shuttle was available to run me to work at 8am but I didn't need it. The service work was performed along with an oil change and tire rotation. Competitive pricing and kept me updated with final cost.

Oakwood has always been my go-to repair shop. In the past few years, management changed, and the…read morequality is now gone. In the past they always stood behind their work, but no longer.

Broken promises paid $1900 for car repair had to have towed from master tech. awful service. Phil…read morestarted out great but turned into just n awful person to do business with. STAY AWAY n save yourself some misery. Doesn't matter how many cars u have high and mighty Phil could care less about keeping you as a customer but will vent about personal problems about his life which have no relevance.

Excellent service and done in timely manner. Good quality work. Phil did a really good job getting…read moremy truck ready for inspection.