Chili Automotive is fantastic!!! They go ABOVE AND BEYOND ! Multiple people there have ! I trust…read morethem with all my cars needs. I have Mercedes and the dealer said what I needed done. Chili Automotive took a look at the recommendation and could specifically say why they thought it wasn't needed at this time. They noticed a tire that they put on was different the next time I came in and asked me if I changed it and I told them no asked me if someone else had driven my car and I said no until I realize I was at a hotel and then valet kept the car in a parking garage for three days. He actually called two places and gave me the number of a third for the type of tire that was sold in Ohio. As a single mom, I didn't have a ride home. The owner drove me home so again they go above and beyond. Elisa

Overcharged. I went there for second opinion. I had one, JUST ONE problem. When I left my car…read morethere. They told me they found like 5 problems on my car. They charges over 2k. The original place before i went there found just one problem and charged a bit over 1k. So i have the feel that they overcharged me because i am a deaf and woman. So i wouls not recommend you to go there. They will scam you for find more problem than your car will need. Your money will drain down the sinkhole I don't see why they get 5 stars... they deserves one/ zero star They will scam you over

Just moving to upstate NY, I have been working to get an understanding of what repairs my car…read moreneeds. Calling people all over Roc and in the more rural areas, everyone either had no clue as to what was going on and was trying to sell me stuff, or they did not even want to take a look. Talking with the guy on the phone, he was immediately concerned about my situation and car and had me drop by so he could take a look. He did not have to, but he gave his time to take a OBD2 reading of my car and a visual inspection of it. He let me know the info I was given was false. Although, he did not have time to do a repair, he also advised that I should watch out for scamming mechanics and if I ever need a second opinion, to call him. He was super concerned and did not want to see me get taken advantage of by other mechanics and their shops. People like this don't exist in NY and it's amazing to see an honest person provide input and support!

These guys here were friendly, responsive and fast. Fixed all my breaks/pads, and one of my…read more calipers for a reasonable price and even pointed out which store they'd recommend grabbing the replacement parts from to save some cash. This is where I'll be going from now on for car maintenance/repairs.

Caring staff- impeccable customer service- quality workmanship! Repairs completed in a timely…read moremanner! Never disappoints!

I would give more stars if I could. I had a bent passenger side door and was looking for quotes…read more I got three quotes and one was ~$6000 (Bob Johnson Toyota who wanted to replace the front door, back door, and back panel), one was $2900 (Crash Champions for replacing just the affected door), and then I randomly stopped by QGS on a whim. The place was closed (it was a saturday) but the owner came out to my car anyway to see what the issue was. He told me he may be able to bend the door back for minimal cost, without replacing anything. I called later on and he was able to get me in within 48 hours. About 2.5 hours after dropping my car off, he bent the door back and it now looks amazing. Total cost including tax was $130. I will be using this company going forward. Definitely do not go to Bob Johnson's Collision division.

I purchased a winter truck from lance last year ,went back to get some problems looked at oil leak,…read moreframe rotted and gas leak was told well take care of ya buddy!!! low and behold now truck wont pass inspection and was offered 500$ for it when we paid 6000 so my opinion run away form Lance automotive

Thanks to my mom and dad I have discovered the best little mechanic in Wayne County! lance is…read moredependable, knowledgeable, friendly and fast! He handles repairs, inspections and can even help find a used car at auction for you. service with a smile! You will not be disappointed

Scott and his staff at Nichols Service are the very best! Not only as knowledgeable mechanics, but…read moreall good people too. Scott will even sometimes work through lunch, with a sandwich in one hand and a socket wrench in the other! We are from out of town, had a vehicle breakdown, and even though it was a busy Monday, they got us in the quickest they could the very next day. Great communication, and a solid repair that was done well. Scott did the repair as needed; not some inflated price or reason...just did the job right and got us on our way. Very personable, and even took time to thank us for choosing his business. We were thanking him! If you want the very best service and repair, choose Nichols Service in Brockport!

Yesterday a warning light (brake) came on and I immediately called Nichol's Service and asked if I…read morecould possibly get my car checked out and I dropled it off, next morning, they called and it was the tires. did O/F change ,checked car over etc. Scott and crew are awesome. They treat all customers like friends. Thank you all so much for making my life saf driving my car.

Tony and his son are trusted mechanics they will not, do estimates and break your car and tell you…read moreto fix something they orchestrated to get money out of their clients , L&T auto are the most trusted mechanics in Rochester, you won't have to worry about them being truthful and proving excellent repair for you vehicles

Most honest mechanics in the city! Family owned business with A++ mechanics that aren't in the…read morebusiness of selling you stuff you don't need. I reccomend them to everyone I know and those people found their forever mechanics as well! Thanks again L&T.

Oh my goodness my car looks like new! I had some damage done to my car and Michael's took care of…read moreall of it for me. The team is a pleasure to work with, and his work speaks for itself. I wish I had before and after photos. They always get me in for an oil change or inspection. I am a faithful customer. Thanks for going above and beyond guys!

Last year I had multiple rust spots repaired on my 2008 Sprinter van paint. They did an EXCELLENT…read morejob and they are very reasonably priced. This year they repaired some damage to the rear doors after I backed into another car. Again, the repair work was EXCELLENT.

Just outstanding experience i had recently knowledgeable…read moreand very honest. I feel blessed to have dropped in for an estimate and came away delighted. My little Audi A6 is again a very happy car. Absolutely recommend !!

First time I visited there I had a front tire blowout on me and I did not have a wrench for my Jack…read morewent in there they changed the tire and put a new spare on for me didn't charge me a dime great place