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Franklin Pharmacy

4.0 (8 reviews)
Ultra High-EndDrugstores
Open • 9:00 am - 8:00 pm
Updated 2 months ago

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11 months ago

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6 months ago

Fast and friendly services. Respectfully responds to questions regarding medication and other services

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7 months ago

I love this pharmacy so much better than cvs. They are always super friendly. The value is amazing

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6 years ago

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7 years ago

The only place I could find that still had Epi Pen Jrs in stock. They answered all of my questions and I had my script filled quickly.

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9 years ago

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9 years ago

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10 years ago

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CVS Pharmacy

CVS Pharmacy

(38 reviews)

$$

Forest Hills

The correct address for this store #7881 is: 97-15…read moreMetropolitan Avenue, Forest Hills, NY 11375 (718) 261-1647 This CVS is accessible via MTA NYC Transit buses SBS Q52, SBS Q53 and Q11 Woodhaven Boulevard at Metropolitan Avenue followed by a reasonable distance walk between 69th Road and 69th Avenue. It contains a free parking lot. In the passage of my travels of Queens, NYC I needed a visit to patronized with conscious awareness using my two CVS coupons as I have a loyalty rewards card. With hope and desideratum, this CVS did heed the hope within my mind for printer cartridge of very limited stock readiness and their price is lower than Staples. The economic effects of stagflation in 2020s era is strongly felt financially as the value of the American dollar, unfortunately, has less worth and less purchasing power. I did not wait for an eternity when ringing the customer service bell as my requested item is hanging on anti-theft pegboard hook security device for loss prevention for printer cartridge. This CVS also carried my default favorite chocolate chip cookie brand, Tate's Bake Shop. Customer service is really average as there is only one cashier open and the other cash registers are closed. The cashier had to wait for an eternity for the register to unexpectedly reboot and stated she cannot open the other two registers but moved me walking to the self-service check-out register to ring-up. In my employment history, I had worked in two (2) retail brick and mortar store businesses and there is always one register that is closed because there is no cash intentionally, but during the holidays this register functions designated for credit/debit cards only payment intended to alleviate the long queuing line surrounding the cash wrap for customer efficient movement flow. I did received my sales receipt.

I've been a customer at CVS Pharmacy for a while, but the quality of service has seriously gone…read moredownhill. The experience lately has been frustrating more often than not. Some of the female staff members come across with an attitude that makes interactions uncomfortable and unnecessarily difficult. Customer service used to be a strong point here, but now it feels like an afterthought. Simple questions or requests are sometimes met with impatience or lack of professionalism, which shouldn't be the case in a customer-facing environment. Corporate really needs to take a closer look at what's happening in these stores and consider implementing better customer service training. A more positive and respectful approach would go a long way in improving the overall experience.

Franklin Pharmacy - drugstores - Updated May 2026

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