Worst service !!!!!…read more Picked up my stuff was totally ruined Dont use them !!!!!!!!!!!!

I brought a very expensive dress in that had grease soots in the front (my fault. I should have…read moreworn an apron in my friend's kitchen) i pointed the spots out and the dress was accepted fir cleaning. Today I picked it up together with three other items. When I examined the dress at home, I found that the spots were gone and replaced with streaks and swirls that look like water damage. The dress had also not been dry cleaned as evidenced by the same wrinkles it had when I brought it there. Had I been told that there might be problem with removing the spots I would have had a chance to decide whether I wanted to take the dress elsewhere or take the risk. Needless to say, I will not use the place anymore and resign myself to having lost a dress that cannot be replaced. Hedwig

This company took great care of my laundry. Even when I had COVID, they were able to safely…read morecollect, wash, and return my laundry in beautiful condition. Everything smelled great and was beautifully folded. I was so disappointed to not live near a laundromat until I discovered Brooklyn's Famous Laundry & Dry Cleaning.

Called for wash and fold service (delivery/pickup) to Fort Greene. Super nice on the phone, really…read moregreat folding, excellent service! Less than $1/lb. Will return! (Bonus: Laundry picked up and delivered at normal after-work times - convenient!)

These people are insane with the prices. I brought some pants brand new to get them hem I picked…read morethem up. They were stain on the legs. They stains wouldn't come out. They wouldn't refund me the money when I already have pay to get them hem . Very Rude people. I don't recommend this place to anyone., they look like their amateurs. Trae unos pantalones para que me lo hicieran el ruedo, lo fui a buscar le mancharon toditas las piernas en el pantalón después que yo había pagado, no me querían devolver el dinero ni darme crédito, ni nada me dicen que ellos no fue la culpa de ellos y que ellos no eran responsables de eso los precios ahí son malísimo demasiado de alto y la gente son como si fueran primerizas como si no saben hacer el trabajo.

These people are insanely overpriced and ruined all my expensive sweaters that I left with them. I…read morewould never go here if you care about your clothing.

I was really REALLY bummed today when I picked up my favorite shirt(which was also quite pricey). I…read morewas pleased to see that the cleaning job looked decent until I spotted a hole in my shirt that certainly wasn't there before. I wear this shirt more than socially acceptable and this is a sad day for me. I know that going back to present this will do nothing, so perhaps a warning for others will do.

This is the only cleaners I know in the area and I have been going there on a few occasions my…read moreclothes comes back better than before. The only thing I would change about them is dumb not answering their phone.

Reliable, speedy, and amazing quality for all my dry cleaning. And the nicest people! Always my…read morego-to service :)

As a policy, I only give negative reviews rarely and as an absolute last resort, but my last…read moreexperience with this dry cleaner was just awful. The woman who runs it and I were on good terms, I've been several times for fixes and stains and she has always delivered great service. But this time when I picked up one of the shirts I had brought to her for the removal of a very small stain, the process they had used to remove the stain had discolored a bunch of the lettering on the shirt. Only because the shirt was one of my few expensive ones (and a personal favorite) I brought it to her and showed her the mark. She said it was because the stain had oxidized in the cleaning/stain removal process and that the discoloration was permanent. I said I understood, but that I wanted to be paid back the value of the shirt, something I only asked for because of its worth to me personally and monetarily. She refused saying that she "didn't do it," the stain's oxidization did. I told her that it was her process that had caused the stain to oxidize and if I had known this would happen I would never have brought the shirt to her. She still said it wasn't her fault or took any responsibility and began getting heated and raising her voice at me. I exasperatedly refuted her, telling her that the shirt was now irreparably damaged and that as a loyal customer I couldn't believe she was treating me this way. I exclaimed at one point "ma'am I thought we were cool; I thought we had a good relationship!" She continued screaming at me and still categorically refused to help, saying that the only compensation she would offer for permanently discoloring the shirt is the 12.50 for the specialized cleaning. I told her I didn't want that and that I was hurt that she was willing to treat me or any customer like this, so I left. I worked as a CSR at a dry cleaners for a while, and I never saw anyone not receive compensation for a damage or discolored article. She is normally a great dry cleaner and I've loved working with her in the past, but for her to do me this way made me take the clothes I had also brought to drop off and tell her I could not use her again.

I love clean cube! The wash fold option is amazing and is same day. Having it available in your…read morelobby is such an asset. I will say that the dry cleaning is expensive but it is often same day- if not then next day. Their customer service is also amazing! Ryan responds super quickly and the one time I had a serious issue they handled it so well I was extremely impressed. Definitely recommend

I have no idea how a business like this expects to survive when it can't keep commitments with new…read morecustomers. The representative I emailed promised to provide laundry bags on two separate occasions in order to START the service - I still haven't received anything to put my laundry in, and have loads of laundry to do! What good is an on demand service if you can't even get started?? Good concept but COMPLETE customer service failure.

I am so excited to have found King Organic! And to leave a review to hopefully send more people…read moretheir way. Worth it, trust me. What I had done: 1. The tailor (who was super nice and knowledgeable about what works best with the design of your clothing) took my new leather jacket and created a pocket on the inside to hold my phone and any other little things I need. He cut into the patterned fabric and put a zipper pocket- it's so perfect it looks like it came that way! ($25) 2. A new zipper for a designer pair of jeans ($7) 3. Turned wide leg suit pants into slim fit ($10) and I didn't even have to try them on- he just knew! 4. A faux fur collar that I spilled beer on last year. I tried, unsuccessfully, to remove the beer many many times. But they did it perfectly! ($4) And the best part is that I brought everything in on Saturday afternoon and they had it finished by Monday. When I was amazed, they told me they can do same day if you bring your stuff in before 11. The other place just down the road used to take 5-6 days just to clean one shirt and charges WAY too much for their slow service and shitty attitudes. The owners and everyone at King Organic were really nice, and remembered me when I came back in- they knew which stuff was mine and right where it was. If I sound over-excited, it's because I am. I had such a terrible dry cleaner before I found this place and the tailor I went to was wayyyyy out of my way. Thank you guys! I will be back!

Not impressed!…read more Decided to take two long overdue pieces here as I just moved to the area. The button on my jacket was sewn on perfectly and that's the extent of what went right. My jacket has not been cleaned - one obvious stain on the collar and many bits of fuzz and hairs all over that I didn't even notice when I dropped it off. I also had my pants hemmed. The length is great but the hem is not seen all the way around. Has only been done half way on one leg and on and off on the other. If I put them on too quickly I will need to have it done again. In an area with many competitors I'll try elsewhere in hopes to get the full job done next time.

These guys fucking rule! They saved my white S/S '05 White Dior Homme blazer from yellow piss…read morestains(something I'm in to) and brought it back to cum white! Thank you!

If I could give 0 stars a would. They ruined my boyfriends $3,000 YSL tuxedo and when we showed…read morethem the very obvious and unrepairable damage, the staff became argumentative and claimed "there's nothing we can do." We brought the tux to this dry cleaner in perfect condition - they noted no flaws or prior damage upon intake. We picked up the tuxedo the day before a wedding. When we took the tuxedo out of the cleaning bag the next day, we were shocked to see the damage in the attached photos, both caused by excess heat in the dry cleaning process. When we took the tuxedo back to them when they opened the next day, at first the staff said we must have taken it to a different dry cleaner because they "don't do that kind of damage here." Once they confirmed our dry cleaning ticket number, the staff when into the back to discuss with the group, when she came back all would say is "there's nothing we can do." Note that this dry cleaner Better Business Bureau accredited, so if they damage or lose your clothing, the only recourse you have as a consumer is to leave a bad review and take them to small claims court.

Good laundromat but I wish you didn't have to buy a separate card to load money on. Was ~$9 to wash…read moreand dry a medium sized load.

I am staying at a friends in the area for a couple weeks and needed a drop off laundry place, as I…read morehave no patience in waiting a couple hours. I looked this place up (on yelp, of course) and had good reviews, and didn't seem extremely expensive compared to what I see in the Manhattan area. I walked over and dropped off a bag and they weighed it to equal about $27, which wasn't bad at all. I returned the next day and everything was clean and folded. Very nice service as well! I definitely give this a kudos recommendation!

This place is so nice and clean BUT a bit small. well for folding and waiting for machines there…read moreisn't a lot of space. Came here it's nearby and I will definitely continue to come. I couldn't find the bathroom it was where it says storage a little confusing lol I do LOVE the big dryers for when you have a lot of clothes and LOVE that you can use credit/debit etc to add money to your laundry card . They even have machines for drinks and waters and some games

The professionalism, good music is a treat while washing clothes. I'm so happy they don't play…read morenews shows which tends to bring down moods of customers. Their machines work and there is always one available when I need it. The cleanliness of the laundromat is impeccable. I would highly recommend this place to clean your clothes.