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Frank Keim And Son Complete Construction

5.0 (1 review)

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13 years ago

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Nanni J Fred

Nanni J Fred

(2 reviews)

I so wanted to like these guys as they came highly recommended by my wonderful realtor, who had…read morealso been a contractor in his previous career. After moving into our new home, I called them with a very specific list of things we needed doing. It wasn't until the appointment was over that I was told that they wouldn't be able to do everything on the list today (connecting overhead lights) and I'd have to make a follow-up appointment. Fair enough, but whenever I tried to call Fred I was fobbed off and this has been happening for about two to three weeks now! Last week, I was told that they don't make appointments that far in advance and that he'd call me this week to make an appointment for this week. Well, as I had yet to receive any kind of call-back from him and had been forced to chase him up from day 1 (including getting someone to make the first appointment!) I called him early this week only to be promised that he couldn't promise me he could fit me in this week (even though he had promised me that last week!!) and would call me that evening. I told him politely that I really needed to get these things done as I had been waiting for quite a while already and if I needed to get another electrician in, I'd like to know that now. Well, sure enough, no call came. I would like to say that I was very happy with the electrician who came for the original appointment. I'm not an electrician myself, so can't really judge the quality of workmanship, but we haven't had any problems since. So in terms of expertise, I'm sure these guys can't be faulted. However, I understand that Fred is apparently very popular and very busy, but I'm rather angry at the rude way in which I've been treated. I honestly have better things to do with my time than chase up a contractor I'm going to be paying a not insignificant hourly wage to do a job for me! It is also beyond me why he isn't able to make appointments in advance because we recently called a plumber and had to wait a few weeks also before he could come out, but at least we were able to make an appointment. This gentleman has wasted my time and lost my business. I was more than patient as I don't like to nag people and realize that they sometimes have other matters to attend to, so I waited a week for him to call me back each time and he never did! This is extremely unprofessional and disorganized. I was nothing but polite and did not deserve this shoddy treatment. Indeed, if I treated my business customers this way, they would not put up with that either and when I told my realtor what had happened he also understood why I will be going with someone else in future. I really wanted to go with Fred as I had heard such great things about him, but I can't afford to put myself through this stressful rigmarole every bloody time. Again, I'm sure his work can't be faulted and he seems polite enough on the phone, but having to chase a guy up this much to even make an appointment is quite simply unacceptable. This review represents my subjective opinion based on my personal experience.

These guys are the best and they really know old houses and their ideosyncracies too. I was very…read moreimpressed.They arrived, did the job, charged a fair price for it, cleaned up after themselves and left. Would definitely use again.

Burns Masonry & Construction - Before pic. He was able to demo the bottom to get level w floor, and took about a foot off the top to bring to normal height.

Burns Masonry & Construction

(25 reviews)

I reached out to Matt Burns in the early summer of 2020 for an estimate to replace the clearly…read morefailing railroad tie retaining wall in my back yard. Matt's was one of several estimates I sought, and pricing was all over the place. Matt's bid was competitive and fair, and he demonstrated a depth of knowledge and familiarity that made me immediately comfortable hiring him. Due to scheduling conflicts with another contractor installing a deck for me, I threw Matt a few curveballs. At least twice I had to ask him to move his start date, and when his team did arrive, the deck contractors were totally in his way. Throughout, Matt was patient and focused on his work. The guys he brought with him worked tirelessly over four days to excavate, remove old materials, prepare proper drainage missing from the old wall, rebuild the wall with new EP Henry pavers and regrade the area around the new wall - as well as around my driveway. Matt and his crew went above and beyond, doing extra regrading work not included in his estimate at no additional charge. And they cleaned up the work area at the end of the job beautifully. The wall looks so good that the old, shabby brick pavers by my pool now look sad by comparison. I'll be asking Matt Burns to come back to address that issue, and others, in the future. Hire Matt with confidence. You'll be glad you did. And if you have questions or want more details just message me. I'm happy to offer my strong recommendation of Matt and his team.

Matt Burns and his crew did a great job replacing our driveway, back patio, front walk, new covered…read morefront door landing, and sidewalk. He kept us informed along the way and was very flexible in making any changes we wanted during the process. We would highly recommend them to anyone looking to get a great experience and the job done right.

Frank Keim And Son Complete Construction - contractors - Updated May 2026

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