1. Francis Retail

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Santa Fe Springs, CA

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Francis Retail

4.2 (5 reviews)
Open • 9:00 am - 5:00 pm

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Fadi was fantastic!!! Excellent service! On-time delivery, great deal, and even delivered out of area to earn my business.

Excellent service! On-time delivery, great deal, and even delivered out of area to earn my business. Fadi is just fantastic! This is now my second purchase!!! Definitely coming back!!

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7 months ago

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8 months ago

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2 months ago

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Fadi F.

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8 months ago

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8 months ago

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Ask the Community - Francis Retail

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Floor & Decor

Floor & Decor

4.2(324 reviews)
5.0 mi
•$$

Isaac, Austin, and Jay are amazing! My wife and I had to…read moremake a quick purchase tiles/vinyl/grout etc for our adu project today 5/27/26 for pickup tomorrow. During our visit to the store they all each provided excellent customer service answering all our questions and providing input and suggestions. The items we ordered were priced within our budget and great quality. I highly recommend visiting this store and requesting Isaac, Austin, or Jays assistance. Thank you gentlemen for providing an excellent customer experience for me and my wife!

Anytime we've remodeled parts of the house, we always come here to check out the pricing and as…read morewell get a feel for our mood boards. There's a variety of things to choose from whether it's replacing your floors (wood, tile, lenonium...) to fixing a bathroom (replacing a broken tile or just doing a revamp). They sell by the case but also if there's an open box can sell by piece. I believe the purchase by pieces are final sale, but don't quote me on that. By observation and also by experience the managers and employees are helpful and nice. Today I had a pick up and need to buy more tiles. Ashley was super friendly. She greeted me as soon as I came in the store! And she was apologetic that I had to wait, for my additonal purchase but I didn't mind. They had a little bit of a rush at the register. Zayden "Zay" is also a nice employee, he's the one that gathered the new set of limestone tiles out. I learned something everytime we've come here. Last time,a female employee helped us out with limestone tiles. I learned that the shade, caliber, and grade of tiles should all be the same on a box so that the tiles can match more. Otherwise if you get the same tile with two different shades and grades it's gonna look off and funky. Only thing is, I can't find an employee. It would be helpful if there was help buttons all around the store. That would be my only recommendation.

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Floor & Decor - Italian porcelain tile, marble, and grout for the shower remodel.

Italian porcelain tile, marble, and grout for the shower remodel.

Floor & Decor
Floor & Decor

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illo

illo

4.9(17 reviews)
4.7 mi

illo is an aesthetic and thoughtfully curated home decor shop located on the first floor of The…read moreSource mall in Buena Park. To get here, garage parking will be your best. Inside, they have a gorgeous setup where items are beautifully staged. They have a wide range of selection of different kitchen items, cutlery, candles, lamps, trinkets, and more. All of the staff here are very friendly and welcoming. Stop by to support their business and you most likely will not leave empty handed!

Illo Shop is your entire pinterest board in a physical store. Everything that's on your vision…read moreboard for what your home will look like feels so much more accessible and it's all staged so beautifully and cozy. This store has always been my favorite to come to, not just because it's local, pretty, and cute but because of their kindest management and customer service! This store is managed by such a kind woman who really cares for her customers and their voice! She is extremely understanding and willing to hear what the community wants. Once she knows, she sets her best foot forward to make sure the best of the best is received. It might sound like typical business decisions, but the intention is what truly separates the person behind this store from any other. If you want to support a local business, this is the place. Want to live well and cute? This is the place. Need even a simple escape from everything else? This. I have always loved this store, and I can never see that changing. It's such an honest store, in the FOH and BOH. Will always rave about this place! *Everything matches retail price too so you're really getting lucky with having everything in one place!!

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illo
illo - Cups and bowls with facial expressions on them !!

Cups and bowls with facial expressions on them !!

illo

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HomeGoods - Storefront

HomeGoods

2.9(50 reviews)
4.9 mi
•$$

This Home Goods is connected to TJ MAXX so it's huge and lots of selection to choose from. I like…read morethe variety of outdoor decor, pots and outdoor furniture. But it's really busy at this location so if you see something get it cuz may not be here if you go back

HomeGoods this time was No Good…read more I really wanted to like the HomeGoods in Downey because they have an amazing assortment of home décor, seasonal items, kitchen, bath, and home products, all at reasonable prices. There are definitely plenty of great finds throughout the store. Unfortunately, the customer service and overall shopping experience left a lot to be desired. Employees rarely acknowledged or greeted customers, and several seemed bothered when customers were shopping in the areas where they were working. I also noticed several damaged items sitting on the sales floor, which made the store feel less maintained than it should be. The checkout experience was especially disappointing. There were approximately 15 customers waiting in line with only one cashier working. Meanwhile, two managers were standing near the front having what appeared to be a personal conversation. They spent about five minutes talking and then walked away without offering any assistance to the cashier or the customers waiting in line. The merchandise selection is definitely a strength, but good products can only go so far. Better customer service, more attention to the sales floor, and stronger leadership presence at checkout would make a big difference in the overall experience.

Photos
HomeGoods - Global 7" Chef's Knife

Global 7" Chef's Knife

HomeGoods - Front

Front

HomeGoods

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HomeGoods - 2025.09.25 white plate ware with gold edges

HomeGoods

3.7(50 reviews)
3.4 mi
•$$

Was at next door shopping and saw the sales for Halloween so got to stop by to check it out. Big…read moreparking lot but can be hectic on weekend. Store is well stocked and has plenty of stuffs and great sales and clearances. Staff are nice and easy checkout.

Coming from TJ's next door, Mom and I had a bit of time to kill, so we thought we'd make a stop…read morehere. We weren't really in the market for anything, we jut wanted to browse, really. One of our favorite things is to look through clearance items. We were hoping to maybe find some bargain buys. We didn't. Some items were on clearance alright, but the discount wasn't significant enough to peak our interest. From $3.99 to $3.49, or from $5.99 to $5.00. Meh. And I found a few items with red tag prices higher than the regular price tag. I know... that doesn't make sense. Please refer to one of the pictures attached where the original compare price is at $14.00, and their price is $9.99 but the red tag price is $12.00. WHAT?! We saw a few of these. It was a little off putting. And that's how I lost interest. We ended up leaving empty-handed. The store was pretty clean and organized. I didn't have any interaction with staff members, so I can't comment on that. We simply didn't find anything interesting or worth buying. Okay first run. Not ruling it out altogether, but it may be awhile before that 2nd visit, if at all.

Photos
HomeGoods - 2025.09.25 mini non stick pot with faceted details

2025.09.25 mini non stick pot with faceted details

HomeGoods
HomeGoods

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Francis Retail - furniture - Updated October 2026

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