I have been enjoying my Excalibur SeatCraft seats for well over 10 years now. Unfortunately one of my lighted cup holders stopped working. I was able to find replacements at 4Seating but ran into a small issue and received the incorrect SKU. However, thanks to 4Seatings excellent customer service that took care of my issue very quickly and helped me get the correct parts. Special Thanks to Megan for all your help! read more

I have purchased 3 sets of theater room chairs from 4Seating over the years for my different theater rooms. I have always had a great sales experience and was treated fairly. The chairs are extremely durable and wear well. The most recent purchases are now 5 years old, and they still look brand new. I purchased the extended warranty for peace of mind. Recently, I had an issue with the functionality of one of the chairs. I called 4Seating and talked with Megan from Tech support. She was able to walk me through the problem and followed up to ensure my satisfaction. I really appreciated her help. read more

4Seating - Furniture Stores Near Me - La Habra, California

These chairs are AMAZING. We bought two and have really been loving them. The massage & heat are just what the doctor ordered, especially on cold days like we've been having, not to mention they are just beautiful pieces of furniture with the lighting choices, storage, so many features. Delivery was fast and accurate. We needed another piece shipped to us and the stellar customer service from 4Seating/Seatcraft has been second to none, believe it! From the moment we contacted the company (HQ right here in the USA in La Habra, CA), until this very moment as I'm typing, they have been in constant communication with us, making sure they deliver the 5-star service that is so lacking these days in other companies. It has been refreshing to be treated as valued customers with positive vibes throughout the process. We want to make a special shout-out to Megan Moore, our "personal" customer service rep - Megan is a great asset to the company and we want to make sure Seatcraft recognizes her worth when it comes to her key role in representing the face of the company. It's a good indicator of how well management is running the place when staff are as attentive and detail-oriented as Megan. She is a major reason why we can say: Would we recommend this chair and this company to family and friends? Absolutely! PS Order a couple of extra tray tables, you'll be glad you did because two on each chair make perfect keyboard and mouse tables, especially if your "office" is your chair! read more

Manuel was super helpful, he is a keeper! I have been very happy with my customer service so far from 4 Seating.

Very kind, empathetic, professional, patient, and caring. Greatly appreciate Megan and all the help she provided. Very responsive and very professional. 4 seating has provided a number of products over 3 years and have honored all warranties and insurance. This is a real, unpaid review. Please pay for insurance, its a great plan and worth it. read more

We bought the endeavor sofa and 2 caliente seats in tobacco brown. We couldn't be happier with our purchase. The customer service was great from all the people we engaged with. Everyone was friendly and no one was pushy at all. Manny was great on our first visit to the showroom. He showed us many options and answered all our questions. On our follow up visit we spoke with Dario and Edward. Dario helped steer us to the seats we eventually purchased after answering our many questions and describing what our most desired features were. Edward was very patient and stayed after hours with us as we talked through and asked for various quotes with various options. The follow up from Manny and Edward after our purchase was also appreciated as they let us know about shipping expectations. read more

4Seating - Theater seating. Sofa and seats - Furniture Stores Near Me - La Habra, California

We are very happy with the 2 custom theater seats with accessories that we ordered. Megan was kind and knowledgeable and helped us with a reading light issue. Very quick and helpful and we live our seats. They are comfortable and look great! read more

Megan is a godsent. She was able to solve the issue in just minutes! We absolutely love our love seat. It has brought a marriage of 22 years closer together we now hold hands while watching T. V together. read more

My recent experience with ORBO Corporation / 4Seating.com has been nothing short of outstanding. After purchasing eight Seatcraft Diamante CoolZero Italian Leather Two‑Tone Brown and Black Home Theater Seats, I can say with complete confidence that this company delivers excellence at every stage of the process. These seats are a true blend of luxury, engineering, and comfort, transforming my theater room into a world‑class experience. The ergonomics are exceptional. Each seat supports the body perfectly, offering that ideal balance between plush comfort and firm stability. The CoolZero technology keeps the seating experience refreshingly comfortable, while the Italian leather is soft, rich, and clearly built for long‑term durability. The two‑tone brown and black design adds a sophisticated, high‑end look that immediately elevates the room. The seven‑selection LED lighting is a standout feature--sleek, modern, and customizable. Whether I'm watching a movie or entertaining guests, the lighting creates an immersive, cinematic atmosphere that feels premium in every way. The manufacturing quality is top‑tier. Every stitch and contour reflects craftsmanship and attention to detail. ORBO's commitment to excellence continued through their logistics team, culminating in a flawless White Glove Delivery. The crew handled each piece with care, assembled everything perfectly, and ensured the setup was complete before leaving. Thank you, ORBO and 4Seating.com. I highly recommend 4Seating.com, and I proudly give them a full 5‑star review. read more

See all

Excellent customer service. Shout-out to Manuel for help in shipping some replacement parts for one of my chairs that had a defective headrest mechanism. read more

Megan was very helpful , console table was damaged. Megan sent another and very pleasant.

These are great home movie theatre chairs...we've had them for several years now...they're comfortable, stylish, fun, excellent quality...can't beat them, along with continued customer service that's both friendly and professional!!! read more

4Seating - Home Movie Theatre Chairs - Furniture Stores Near Me - La Habra, California

Such a great company ! I purchased my theater seats 11 years ago. They are still like brand new, so well built. They were one of the only companies that had the two tier seats at the time so you didn't have to build a platform. I remember they were so easy to deal with when we were purchasing our seats. I think one time during the 11 years. I had a problem with a cupholder and they took care of it immediately. So it's 11 years later and my power cords are starting to go. So I called customer service, I talked to Megan and she helped me distinguish whether it was the power cord motor or switch we text back-and-forth we got a few phone calls in and resolved the problem. Totally recommend this company!! read more

Very responsive and flexible great customer service appreciate them. Chair came quick. There was a little problem with it, but I contacted them and they came up with a more than fair solution. Fact they made it really easy for me. read more

From sales department to customer service what a complete disappointment! I would not recommend this company. We ended up finding Valencia Theater Seatjng what a great team from start to finish! If you want superior service and theater seating go with Valencia. You don't regret it . read more

Exceptional Customer Service from Manny at 4Seating I had an absolutely outstanding experience working with Manny from 4Seating. From the very first interaction, he was attentive, knowledgeable, and genuinely committed to helping me find exactly what I needed. What really stood out was Manny's patience and professionalism along with a warm, personable approach. Thanks Manny for helping make my customer service experience smooth and enjoyable! 4Seating is lucky to have someone who represents the company with such care. I wouldn't hesitate to recommend him to anyone looking for top-notch customer service. read more

I had an issue with a recliner motor and Megan Moore was very helpful. She responded quickly, confirmed what information she needed, and got a replacement motor order placed right away. She also clearly explained how to proceed once the part arrives and offered to help schedule a technician to replace it. Friendly, professional, and efficient customer support from 4seating/Eurotec. read more

Where do I begin....I needed to replace some theatre seating (recliners) for my RV. As you may know RV furniture is pretty much junk and doesn't last long. I found 4 Seating online by accident and realized that their showroom was very close in LaHabra. From the moment I walked in the door I was treated like a the most valuable customer in the store. I worked with Manny who was genuinely interested in helping me find the right seating knowing I wanted something of quality and would fit in the RV space. Manny helped me measure and showed me that the seating I was interested in which was a true "wall hugger" and was made of real leather. We decided on one of the colors ( gray) which was in stock. They had many colors available, but some colors are custom and take up to 16 weeks to get. Here's where their customer excellence shines....I went in on a Monday and made the purchase and opted to pick up the items since it was so close to my home. On Tuesday morning I got a call from Regina who told they were ready for pick-up. A few moments later I also got a call from Manny telling me they were ready as well. I called and let them know I was on my way. When I arrived at the will call area I was promptly met and the employee promptly got a fork lift and we slid the seating right into my truck. Some more information you might find useful, They have seating for every budget. I purchased the "Monterey Cool Zero Grey Italian Leather" (row of 2). These seats do not have plywood and seem very sturdy and the leather seems like very good quality and are quite comfortable. The seating is very well packaged, easy to install and set up. it has all the theater seat bells and whistles ( cup holders, LED lighting small drop in trays in the arm rests, etc. As with any purchase of furniture, time will tell if they last but given the quality I've seen so far...I suspect they will. Given my experience with 4 seating I would highly recommend them! read more

4Seating - Furniture Stores Near Me - La Habra, California

See all

Highly recommended. Exceptional customer service several months after my seat purchase. Thank you Megan!

We ordered a Seatcraft Aspen Black Velour Power set of 5 from 4Seating and it's easily one of the best upgrades we've made at home. The design is sleek and the black velour looks great while being surprisingly comfortable and easy to clean. Great deals during sales like Black Friday and great customer support! Functionality is where it really shines. The power recline motors are smooth and strong, and after around 3 years the set has been very reliable. The accessory mounts and tables are a huge plus--super convenient for drinks, snacks, and just making the whole space feel like a legit theater. It honestly changed how we use the room... now it's where everyone wants to hang out. read more

I had purchased 2 Equinox theater chairs a few years back and needed to replace a couple lids on the arms. I worked with Megan and she did a superb job in helping identifying the particular lids I needed by having me send her the label on the chair to make sure the particular lids would still be available. Megan took all the information she requested from me and got back to me promptly to inform me the parts I need could still be sent back into production to duplicate what I needed. Megan also took the extra time to explain there might be a slight color variance due the age of my chairs and replacing with a new part, completely understandable. She walked me through the whole process of placing the order and even verified my current address which was different from the address where in had my chairs shipped when first purchased, she did cage my address in your system for this and future orders. Megan did and outstanding job from start to finish. Robert Luca read more

**UPDATE** Wow am I impressed! Within 30 minutes of posting this review, someone from 4Seating.com found my order from 18 months ago because of my name and called me directly. Not only are they going to replace the holder that failed and the table attached separately, when I receive they will send a tech to come install it. I am extremely surprised and cannot believe how quickly this has been resolved. The gentleman mentioned they would reach out to the warranty company regarding the claim, because it's likely they kept denying without a proper understanding of what they were doing. It sounds like 4Seating just wants them to do their part in this process! Thanks again for the very prompt resolution!! -Oliver **Original issue** The chairs are of reasonable quality, the shipment and setup went fine. While 4Seating is going to take the brunt of my bad review, perhaps it will stimulate them to help with my issue that's been denied by their warranty coverage company. Don't waste your money on the warranty. When a section of their higher end recliner units had part of the couch fail, we got denied coverage. The failure was with a built in piece of the furniture that allows you to insert accessories into the armrest. It is PART of the couch, not an accessory. The "WARRANTY" company they promote - GUARDIAN PROTECTION PRODUCTS INC, failed to cover and simply declared it to be an accessory. Despite the unit failure was an attachment to the couch. They likened it to a "button" or "knob" or other aesthetic piece. After much back and forth, they simply said no, and they will not continue responding going forward. It's sad to pay several hundred dollars for coverage to have them misinterpret the coverage to avoid responsiblity. read more

4Seating - Furniture Stores Near Me - La Habra, California

Great experience with 4Seating. Manuel was responsive, helpful, and made the replacement process quick and easy. Really appreciated the clear communication and support throughout. read more

Very nice with helping me find my past order and giving me advice on what I am looking for.

The furniture is well made and comfortable. The customer service is responsive, professional and customer focused. I'm very satisfied with my purchase and overall experience. read more

Manny was a great help in getting me a replacement power supply for my SoundShaker amplifier.

Great product, great service! Megan is an amazing customer service rep! The person who answers the phone helps you, no hold, no transfers. I would only buy from 4Seating. read more

I emailed and spoke to Megan Moore in customer service at 4Seating. She was a pleasure to deal with and completely took care of my issue which is helping me with small repairs to my chairs. I absolutely love my seats from 4Seating! read more

This company makes attractive, durable recliners. I've had one for several years and absolutely love it. Twice when some minor thing went wrong, they immediately fixed the problem. I have never had to wait on hold nor navigate through complicated phone trees. I am retired and in my entire life, I would place the service of this company in the 99th percentile of all companies I've ever had to deal with. I would consider these products an excellent value because they don't cheap out on materials. The design is excellent because no matter what I want to do, sit up and eat dinner off a tray, lie back a bit and read a book, or recline fully to catch a quick snooze, I can always position it to be comfortable. I docked one star for two reasons. I called customer service at 3:45 pm on Friday only to hear a message asking me to call back during normal business hours, M-F 9:00 AM to 4:00 PM. I frown on leaving early. The more important reason is their shipping. I purchased a chair to be delivered two weeks later. At that time I received an email stating the chair shipped, but tracking information can take up to 48 hours. I called 48 hours later and was sent an email where I could select when to receive the delivery. It was Friday, and the next available day was Monday. I selected that, to learn that it was taken, the next slot being Wednesday, 6am - 4pm. This is one week after my original requested delivery date. Had I not called, I believe it would have never been shipped. A window that starts at 6 am and lasts all day is absurd- you have to wake up at 6 and potentially stay at home all day waiting for your chair. They need to change their carrier. read more

Loveseat and three seat sofa just delivered and they look great. Have spoken to Manny twice regarding my purchase and have been impressed by his responses. Makes me feel confident in my purchase! read more

Five star review for customer service and quality of products. I wouldn't consider buying Home Theater furnishings anywhere else. Manny is outstanding. The reason this business is still successful is the good care they take of their customers. read more

As a follow up to my original review, I want to give a big thanks to Manny for his great customer service. When we got to the showroom, Manny showed us all our options and then let us explore, try and relax in as many chairs as we liked without hovering or pressuring us. The zero gravity chairs were amazing and Manny answered all our questions and made sure to follow up with us on our purchase. read more

Manny has been patient and helpful. He was kind in the showroom. After we placed our order he has stayed on top of it to insure a timely delivery. He was a big help with our special big and tall needs of seating. read more

Working with Edward and Megan was a great experience, it was so fast and smooth, we purchased a dinette, couch, and captains chair, no pressure, we would recommend 4Seating to anyone looking for quality furniture. read more

I started working with Joseph and 4Seating almost a year and a half ago as I was planning a remodel. My remodel is taking much longer than anticipated and I had to keep calling Joseph with different questions...he was always so receptive and polite and got back to me right away with the answers I needed. He never made me feel like I was wasting his time even though I hadn't even placed my order yet! I now have a tentative end in sight for my remodel and drove down 4 hours to try out different models. The quality and comfort of the furniture is top notch and their prices are wonderful. Staff was friendly, professional and super knowledgeable. So worth the drive. I placed my order and had to reach out to Joseph about holding the furniture until I have an exact date, as always he was just wonderful and super accommodating. Can't wait to update my review and attach pictures once I get my recliners in. Thank you 4Seating and Joseph, your customer service has been amazing! read more

Zach was very helpful in explaining the different configurations and getting us the order to us asap. Love the chairs read more

I love my Ratheon recliner. I highly reccommend it. Not sure why, but the power supply cable stopped working, so I reached out to the company for a replacement and they replied back the same day. The representative, Megan Moore, was excellent. She was able to order the cable replacement for me. I am very pleased with her service, she is very kind and polite and truely wanted to help me out. Please recognize Megan Moore for her excellent service. Thanks -M.E. read more

If I could give them a Zero. I would. I am furious. $5k and you send one person to drop a pallet in my driveway after telling me it's going to be brought inside. I was told for quality assurance delivery drivers would open the package to make sure everything is intact. He'll is about to brake lose read more

I had a seatcraft chair under warranty that broke when a bit of dessert sauce spilled on it on takeout friday. The chair was under warranty so I asked if the the remote could be replaced because it no longer worked. The response was swift and thorough, and a new remote shipped almost immediately. Great work, Megan Moore did great work. Leaving this review to honor that! read more

My experience was top notch! Dealt with Dario and he took great care of me. He took time to explain all the details and remembered me from a prior visit. Paid a little extra for the rumble package and had them install and it was totally worth every penny. Purchased on a Wed delivery showed up at home on Fri unannounced. Fortunately I was home and able to accept the delivery but they did not call for a scheduled time as promised. So maybe if I missed the delivery that would have caused complications. For now everything seems to be good quality and great service. We will see how the seats hold up! read more