I absolutely LOVE this boutique, all the girls are so sweet there and always so welcoming. I…read moreusually go there to shop for cute work appropriate clothes and Gianni never fails to help me find the perfect tops!!!

I just drove here after looking online and it saying 5pm. Well they closed at 4pm and when I called…read moreto let them know about there online difference they said we just looked and it says 4. The girls here are always very rude. I'll just take my business elsewhere. I'd advise the same if you want people to treat you kindly.

Meh selection but the part that threw me off was the service. When we walked in, a lady came near…read moreus, looked at us and then walked away. She never made eye contact or said anything. Later when we went to the dressing room, while I was waiting for my boyfriend to try out his clothes, she went to the dressing room area and just walked away. Even when we went to the back of the store and there was another cashier, we never got any acknowledgment of our presence. Only after we purchased an item did people talk to us. Quite odd considering we were the only patrons.

I'd rather be with my Bae crew, which is Bae and the kittens…read more As Barbie always says, if your father is a lawyer you probably shop here, they're well-stocked with their button shirts and trousers and expensive men's outfits. What I like about the place is that they are located in the beautiful Alamo Quarry and they have some really nice sales associates, more so than the one that we went to in Dallas just a few days later. We didn't buy anything from either store, but we like to go in a lot of different stories so we get a good idea of what we want.

Came to this store for the first time. I want to be nice so I will just say this place is…read moredefinitely not my style, but maybe some ones? I wasn't a fan personally. Despite this the lady working was extremely friendly and helpful. She took time with customers to make their experience pleasant. A very nice touch to the store. I don't think items here were too expensive and they had a lot of options for bags. Simply not my kind of store but would be great for someone!

I have grown a love for JC Penny. I have found everything I need for every occasion, from swim wear…read moreto casual wear! Great prices and deals weekly but I will say the only down fall is the lack of employees. Only one person at the register with huge lines and no back up. I went to cosmetics to check out because that's what the employee told me I could do last time so I went and she said she's not able to that front has to ask for backup but clearly they needed some back up! Anyways I still loved this store and how many options they have. Extra plus to this store was that the restrooms were clean!

How can I offer such a negative review and still call it a one star? I have never in my life had…read moresuch a rude customer service experience. Anywhere. I grew up with a Mother whose 50 year experience was in one retail department store.' The owner had a poster in the back that listed the 10 Commandments of Customer Service. At the bottom of the poster was this "The Customer is Always Right." So yes, I'm old-school. A young woman named Angela brought out my online order. She said it was already paid for. I explained I needed to pay for it with a gift card I'd had 1-2 years. She kept refusing my request, as if I did not understand. She was reluctant to do a refund so I could pay for the merchandise with a gift card. I explained that's exactly what she needed to do. Her body language fully expressed her disdain for this process. She maintained a smugness throughout the entire exchange, asked me to open the package. That's NOT a standard operating procedure for customer service. She proceeded with the refund, stonefaced. No conversation, and proceeded to re-charge the merchandise. Never a 'thank you for explaining'. Never an 'I'm sorry for misunderstanding this.' Her response to my frustration with having to coax the entire process was 'What's your attitude? I'm trying to help you!' Is this the new JCP customer service? She called for her manager who was equally stonefaced. The manager Alex, like Angela, was just as reluctant to complete the exchange. She kept telling me it was already paid for. After requesting that she complete the exchange ... at least five times ... AND honor the sale price, she finally acquiesced. During this exchange, I told her that Angela was a very beautiful young girl, but her beauty did not compensate for her vile passive aggressive stance. I reiterated this several times, no 'I apologize for your experience,' nothing. When I repeated the complaint, she said she'd acknowledged it, but would not have me talking ill of her employee. Ill of her employee? A complaint does not produce a rosy glowing compliment. I gave her the good with the bad. She too was dismissive. When the altercation/transaction was finished, my response was 'I can tell she gets her customer service skills from you.' So beware this duo who doesn't understand not every transaction achieves electronic processing digital perfection. There is a human being paying for the merchandise that IS allowed a preference for how to complete the transaction. Mr Penney would be so sad. He would have NEVER protected such an impetulant excuse for a retail clerk nor a store manager. Need I say more? However the store that was built on his values no longer honors that code.

Terrible customer service. Not a single employee was helpful or friendly. Wasn't greeted upon entry…read moreinto this small store with 3 employees on the floor. And when I needed assistance, I couldn't get any help for the life of me. Don't recommend this store solely based on customer service. I'll take my business elsewhere.

I prefer Belgiumesca's…read more Located at the Quarry this is a high-end Boutique that is actually just a mall chain which charges a lot and tries to appear like a boutique. Barbie is not very impressed and we were coming here to see if they had one particular item that seems to be sold out all over and they didn't. They were friendly enough, and it's a really cool Mall and they have a lot of good stock if you like this kind of thing - but it doesn't really suit Barbie.

Located inside North Star mall Down stairs…read more If you love the shoe hey dude & you country apparel . Ariat ,Oakley Other name brand come here Sales associate Victoria was most helpful

The Hispanic lady at the counter followed my sister and I around the store. We are both African…read moreAmerican. We were in there no longer than 3 minutes. It was very awkward, and I expressed to her how I felt harassed. All she had to reply back with me was with a smirk. It's sad how the store has so much potential, but tan by someone who brings the store down by her treatment towards customers. My advice would be to fire her, respectfully because I've never felt that type of intensity from a store owner and it's not a good look for the company.

I've been going to this J.Jill ever since it opened! Sales people are always very welcoming and…read moreremember my face! I am not a big spender, but I'm always treated like I'm as important as anyone who comes in with an unlimited budget. I come in looking for a deal, and when they have sales... Wow, look out! I took advantage of tax-free day and there were discounts and discounts on top of that for J.Jill credit card holders.Everything I wanted, in my size! The quality of the clothes is always outstanding... very comfortable, well constructed styles that aren't fads, but still look fashionable ...items that will last you for years. The sale prices give you so much for the money.

I went there at closing time and they found the perfect dress for me. I was very appreciative.read more

Visited 12/07/23 at 1:32 pm for Christmas shopping and had a really good experience!…read moreWas helped by a guy whose name i didn't catch, unfortunately. I had no idea what my brother (24 yo) might like for clothes as it's hard buying for a guy, but he asked what my brother's interests were and found the perfect shirts to get him. He was almost psychic, my brother loved his gifts. I mostly just appreciated him listening and offering suggestions without being pushy. I really hope his manager sees this, either his or the girl who rang me up's associate number is AP1414. on my receipt:) Really appreciate the good experience!

So I'm all about supporting local small business and staying away from the mall…read more Zumies is different. They have the widest variety and best customer service of any skate shop I've visited in town. The staff is laid back, helpful, friendly and always remember my son when we visit. If they don't have it in the store, they find it, order it online and ship it to you for free. I wish I could remember the names each of the employees I've dealt with so I could publicly commend them. Hopefully when the corporate staff and store manager read this, they will feel proud of what they have created and pass it along to the front-line!