I went in 15 mins before closing to be told they were closing by an extremely rude sales associate. All of the stores on the southport close at the same time. After being denied I was let into 3 more stores. Disappointing. read more

Pleasantly surprised by the amount of clothes for larger women, as I had written off this boutique as a "skinny store." Let me start by saying I am a medium-large woman who has difficulty buying clothes, and that I hate shopping. In fact, that's how I started my interaction at Francesca's. Told them I recently got my first job that required "casual professional attire," and it was time for me to put away the extra-large t-shirts. I sincerely hate shopping, because I have a difficult body to fit and as a result I know next to nothing about clothes. I told them about the "problem areas" for my body, but also areas I want to highlight, and also mentioned that I didn't want it to take a lot of time. In less than ten minutes they had the perfect professional capsule-wardrobe picked out for me, including some surprisingly flattering pieces that I never would have chosen for myself. Only my budget prevented me from buying every outfit they picked for me. Overall I spent half an hour and $200 for a solid basic professional wardrobe that is very fashionable. read more

Francesca's Collection - Photo at work looking super cute in one of my new outfits! - Women's Clothing Near Me - Chicago, Illinois

This is a cute little store! My friend, Maria, introduced me to it, as she is a big fan of the clothing. While the clothing is really nice, it was a bit expensive for my taste. Admittedly, I'm a big cheap ass. If I needed something of higher quality or for a special occasion, Francesca's definitely has nice things. I'm just more of a discount girl myself. However, while she perused the clothing, I started to look around the store and did discover they have a very nice selection of random items that would make great gifts. I ended up gifting myself a few items! They had a bunch of cool, unique books such as one with celebrity quotes and some cute "girly" self esteem type reads. I also scored this adorable owl egg timer. Overall -great store. They have these periodic sales when it is "buy one, get one half off" so that would be the time to buy! If you need a cute gift for a girlfriend, this place has some really cute (and affordable) stuff! read more

I'm a huge fan of Francesca's - especially for their unique jewelry selection, purses, and dresses for any occasion. I do find their clothes tend to be on the delicate/fragile side - so beware of drying them! Final Verdict: If you're looking for cute/unique summer, wedding, special occasion, or festival dresses and/or jewelry, for a decent price, then I highly recommend stopping into Francesca's! read more

Francesca's Collection - Two super cute rings I bought! - Women's Clothing Near Me - Chicago, Illinois

Never shopping at this store again. I ordered something online and in fine print under their return policy it says "if you're not happy with your purchase you can gladly return at any store." This guy employee asked me at the register what I needed and I said I wanted to return an online order. He asked me "do you have the receipt?" I told him I had the order number. He then asked "what was wrong with it?" I answered that I wasn't impressed with the quality. He asked me to elaborate and I did and he proceeded to ask me other questions. At the end of this unnecessary interrogation he says "sorry I won't accept your return" and I was like ..."why..." he said "we don't accept online returns in store." I told him that I never heard of this policy and he said "well it was just implemented this week." I mentioned that I returned something the other day and he said "this was implemented yesterday." Really??? How freaking convenient....!? I left the store, contacted corporate and told them about this incident. They mentioned there was NO SUCH policy and they were not happy about how this employee handled this situation. They reported it to the district manager so that they could talk to this employee. I then contacted the employee and told him that corporate said there was no such policy and he said "well whatever I heard it on a conference call maybe I understood wrong." He was just so sarcastic and unapologetic about it. I ended our conversation with "I think you should understand your own policies before telling your customers lies." read more

I was having trouble finding gifts for my girlfriend's birthday but then Robin, the store manager came up to me and gave me several options for birthday ideas. I bought a couple of different things and she absolutely loved them. Thanks Robin for all the help. I highly recommend anybody else who is looking for birthday gifts and need some ideas to go visit Francesca's on Southport. read more

Francesca's Collection - Francesca's On Southport - Women's Clothing Near Me - Chicago, Illinois

I needed a black dress, and STAT! I know-- how many black dresses can a girl have? Many, and many more will grace the hangers in my closet :) I love Anthropologie across the street but couldn't justify spending $200 on something I don't really need. Francesca's to my LBD-lovin' rescue! The sweet salesperson/manager pointed out a certain frock that I had been eyeing... she noted that it was especially flattering. Well, she was right! I looked at the price tag and almost couldn't believe my eyes-- $39. Score! This cute boutique also carries an extensive line of affordable jewelry. And they have sales on their already reasonably-priced merchandise. Looks like I have a new friend! read more

You know how you get the mandate to shop? To buy something pretty for a housewarming, bridal shower, birthday, graduation, major holiday... all those things that always seem to arrive en masse, that retailers want you agonizing over... You want something perfect, but "perfect" has a price tag roughly equivalent to the mortgage? You want it now, but your wallet and resulting battered bank account isn't always supportive? Taa Dahhhh! This is Francesca's! Your self-shopping impulse will be satiated by the sparkly possibilities- chunky cuff, swirly hoop earrings, monogrammed pendants... Plus you can pick up lots of cute giftables: exotic scented candles, silly books, quirky dishtowels, or a vintage-y timer that looks like a cupcake! At prices that give you whiplash! I abandoned all preconceived ideas about how the present would be received and found the result exhilarating as people ooohed, ahhed and gushed relentlessly over the uniqueness. I was here in a black fitted raincoat, a sleeveless red shift dress, some anime-looking LAMB patent platform pumps and will be back...to further accessorize. read more

Yay indeed. What a wonderful boutique of gifts and personal touches. If you're in need of a last minute gift, from knick knacks to picture frames, you'll find laughter and enjoyment around any corner. It really is a wondeful place, with ornate wall hangings, clothing and jewelry. Honestly, if you need a gift, or want a quirky yet poignant post it note pad, then Francesca's is the perfect place to drop in, wander, gander and take home a delightful treat for any of your ladies, friends or loved ones. I love their selection of jewelry. nothing says I know how to dress than a unique accessory. Belts, earrings, necklaces and bracelets. Show your style and turn up the heat with a little pizzazz. read more

My new favorite boutique in the city! It has it all; jewelry, clothing (just got the CUTEST dress there for just $25), shoes, hats, purses, hair accessories, and gifts. I went shopping here before my recent vacation and got earrings, a dress, a bracelet, a tank top, and a pair of sandals for under $100. And it's not cheaply made which is the best part. The jewelry is my favorite; they have such unique & reasonably priced items that you just won't find anywhere else. The women that work there are very nice too, it took them a little longer than I would've liked to ask if I needed any help, but once they did, they were super helpful and offered up some really great options/ideas. read more

Older blonde woman was very rude to me. She should take note from the younger girl working with her. Most likely won't be back to this location. read more

I've always loved this chain of boutiques, and they haven't disappointed with the newest addition in Illinois. The store is very clean and organized. They manage to cram plenty of delicious clothing at ridiculously affordable prices into a small space without making the customer feel cluttered or overwhelmed. The customer service was wonderful and maintained what I've come to expect out of Francesca's based on visits to other locations. I am so thrilled there's one closer to my house! Prepare to spend some time - there are lots of little nooks and crannies to explore! Francesca's never wastes even an inch of space! read more

The lady working there was an absolute bitch. When I asked if they accepted cash, she made me feel like I was stupid for asking that, replying with the snarky comment, "who isn't accepting cash?" Then proceeded to make me feel bad about paying with cash by saying "I wish we didn't take cash." When I went up to pay, she was giving me such dirty looks, as if I was bothering her. She completely belittled me and made me feel like crap. I did not feel welcome in that store and I will not be returning to the location. read more

I really wish someone would ban me from Francesca's because I am hooked! Fabulous place to buy a gift for any female any age. Accessories are glam & affordable. I even have a great pair of boots from here! The girls are extremely helpful, Ashley fully dressed me for NYE from earrings down to my shoes! Love*love*love it! Hooked! read more

This is my go-to store for unique gifts or a last-minute dress for a special occasion. Their jewelry selection is huge! It's hard to shop for a gift when there are so many sparkly baubles catching your eye. Everything is affordable and most dresses are under $40. If something catches your eye, buy it ASAP because it won't be there tomorrow! I've learned that the hard way. :( It's good that they have a high turnover rate with merchandise because there is always something different and new. I would give this place five stars but service can be spotty. Sometimes the sales associates ignore you or are too busy chatting to get you a fitting room. Otherwise they are friendly when they do help. read more

They had two unicorn shirts on the buy-one-get-one-40%-off rack. I can't resist a unicorn shirt! After finding 2 more times I had to have before even looking at the interior racks, I had to face my attention forward and buy my things and go. Otherwise I was going to blow my entire paycheck! And not bc the prices are high, just because they have so many cute things. Actually the prices are very very reasonable. And the wonderful ladies working there were very helpful especially with how busy the place was! read more

A boutique on Southport that's cute and not OVER PRICED like Anthropologie! Weeeee! This is a super cute boutique! They have clothing- jackets, pants, sweaters, tops, skirts, dresses. They also have TONS of jewerly and gifts. Candles, wine cork/savers, and books. And the prices are really fair. You don't walk in and feel like these people are TOTALLY out of touch with the appropriate price point for the neighborhood. And in this economy I can't help but laugh at stores like Anthropologie that still sell a single t-shirt for $200. I'll be spending my money at Francesca's (and putting the savings in the bank!) read more

I visited during Southport's Taco Fest. Robin and her co-workers were friendly and helpful despite the rush. They found dresses for me, held a fitting room and remembered my name. Sadly I left my newly purchased belt on the counter. I didn't even realize it until one if the lovely ladies walked outside and found me. Walked outside to find me. In a festival. Thanks ladies! read more

Love Francesca's anywhere, but this location especially has friendly staff and does a great job with their selection and merchandising. Trusted favorite for any last-minute, just-because gifts. Fantastic selection of accessible jewelry, perfect for anyone. read more

This is my favorite reasonably priced boutique! They have some adorable things for great prices. They seem to always be getting new stuff in so it keeps me coming back frequently. Today I just purchased a cute dress for $38 and skirt for $28, great deals! Their jewelry is also fantastic and changes quite frequently. Plus because it is cheaper than most boutiques on Southport so I don't feel bad buying really trendy pieces that I may only wear a few times. read more

I picked up my online purchase with no issues at all, one of the sales associates, Chase made sure I received all my stuff, he was helpful and very kind! Will definitely be coming back soon, this location has amazing customer service! I definitely recommend! read more

Walked in on a slow evening, was greeted promptly.....but then that's where it stopped. I perused the racks looking for a new outfit while listening to three sales people talk about foot surgeries, taking off there shoes on the sales floor to show said foot surgery, and some other topics that I don't care to know about. I even went closer to the register to make my presence known, but still no one asked how I was doing and just continued their convo in a lower voice but def not a whisper Found some pieces I really wanted to try on but I was so disturbed by the lack of professionalism these women were displaying. Hey, at least someone said good bye as I walked out the door. Doesn't matter how I dressed, doesn't matter if I look young, you chose to work in a service related field so do us all a favor and SERVICE ALL YOUR CUSTOMERS in a manner you would like to be treated. Thanks for your service, it was an eye opener :) read more

Strolled in here yesterday...literally, strolled...as in, with a stroller. Ok, I left the stroller outside-I'm not a complete idiot! Anyway, left the stroller outside and carried the kid inside. That was mistake number one...taking a kid in with me. There are way too many shiny, sparkly, colorful things for a small child. I can't say I blame him though-I wanted to touch everything in there too! They have a HUGE selection of jewelry and other accessories, all very reasonably priced. The lady working didn't seem to mind that I had little mr. grabby hands with me, she asked if she could help me find anything, then left me to browse...much appreciated as I hate sales people who hover! Mistake number two...walking into such a cute boutique when I'm working...which means, I can't take my time or try things on. And there are plenty of adorable things to try on! Mistake number three...I did spot a cute ring I really liked but...I FORGOT MY WALLET!! How lame am I? Seriously, I could have gotten past mistakes one and two and walked home with a really cute new ring, but no, I didn't have any moo-la! I am a smart girl though, and I learn from my mistakes...I'll be back Francesca's, and this time I'll bring my money instead of a small child! read more

I really enjoy checking out the boutiques on Southport, but it's not easy to find anything within a reasonable price range. My roommates recommended I check out Francesca's. I was surprised with their great selection of clothes at really great prices. Their jewelry is fun, and you can usually find great deals on the back table. They typically only buy a few of each item of clothing, so their clothes rotate pretty quickly. Even if you don't find what you're looking for on one occasion, you'll find a whole new selection in a few days. With the change in weather, they now have a great selection of coats. I recently bought a new coat there, and I've been complimented on it virtually each time I've put it on. Overall, it's a great place to find new, trendy clothes at a decent price. It's one of my favorite stores on Southport. read more

Favorite. Store. Period. Amazing. Lovely. Beautiful. Wonderful. Need I say more? Trouble that I walk right by it a block from work (maybe twice a day if you count my lunch break!) Great selection of jewelry, handbags, and clothes (oh my!). Why not 5 stars? Can be pricey and I'm not yet 100% convinced the quality is as up to par for what you'd expect based on what you're paying. But they're sale rack = perfection. They also do specials that they advertise outside of their store- 30% of bags, by one get one earrings which is super attractive. And also, back to the sale rack- its updated every week or two.. this place speaks to my soul. read more

I used to be a big fan of Francesca's but that all changed today. In a city like Chicago where competition is plentiful and cute boutiques are on many corners, I think store policy and customer service are extremely important; Francesca's on Southport got an F in both categories today for me. I received a gift from Francesca's from a friend, a cute necklace that I would have ordinarily liked but have one similar already. So I trekked across town and was going to exchange it for something else - and let's be honest do a little extra shopping while I was there. In the middle of the exchange the sales associate told me she wasn't able to help me since the purchase of the gift item was over X amount of days. Wasn't able to give me to give me a credit for the original value, wasn't able to give me a store credit in any capacity or value at all (mind you this was a gift I received....completely unaware of their return/exchange policy). Could do absolutely nothing for me. But did asked me if I wanted my (useless) gift receipt back (??!). And very resourcefully suggested the solution of re-gifting the necklace to some one else. Really? I used to work in retail and sorry Francesca's that is just piss poor customer service. It left such a bad taste in my mouth that I walked out and took my business across the street to Anthro. So be forewarned my fellow fashionista's - don't buy gifts for friends here because there's a very real possibility that they'll get screwed over if they try a return or exchange. I won't be shopping here again. read more

Attention gift givers & shopaholics!!!! You will want to check out this cute little boutique on Southport. Francesca's has everything that you could want in a store: clothing, accessories, jewelry, fun odds & ends and candles. If you are out shopping for a gift and you stop in Francesca's you will find something for that special someone. The prices are very reasonable you can pick up something for yourself as well! Francesca's carries Voluspa candles, my personal favorite! I picked up a chunky necklace and a lightweight scarf perfect for chilly spring weather. read more

This is their brand new location, and dang them for making it so close to me! They moved in only a month ago, and it is a welcome addition to Southport shopping. The sales people are super nice and very friendly. I've even had them grab something off the mannequin in the window try it on and not bought it and they didn't care at all. There are lots of nooks and crannies to explore as Ellie B said, which is nice. However, as much as I like Francesca's most of the time, sometimes there is just nothing there that works for me. Yet, I continue to keep going back because they do have really cute stuff! read more

This is a cute shop with adorable clothes. Now that I can actually fit into clothes that aren't made for elephants, I actually enjoy shopping. Imagine that! I went in here for the first time today after seeing a dress I liked in the window. I was so happy to find the dressing on a rack inside. I bought it. It's CUTE! Unfortunately, it's made for eighty degree weather, so I will have to wait six months to wear it. Like the others have said, the prices are very, very reasonable. I refuse to buy clothes from Anthropologie across the street on principle alone. Why spend $200 on a dress from Anththropologie when you can find one just as cute at Francesca's for less than $40? Silly girls. Don't do that. Oh yes, one last thing - the staff is friendly and helpful. Though it's a small boutique type shop, they are not pushy or nosy. I like that. read more

Overly friendly staff and it's super annoying to go in here. Please don't ask me my name when I am in the store. I don't care what yours is either, it's over abrasive. The people who work here give you zero space to shop, they want to "help" you find what you are looking for. If I need help, I'll ask. I won't go in here anymore because they are super annoying. I'd rather drive to another one than walk down the street and go here. read more

This place is ALWAYS on my list when I am Christmas shopping. Great stocking stuffers, and some really cool clothes as well, if you feel like splurging. They have all kinds of odd little items, cases, keychains, jewelry, luggage tags, baubles, etc. Very, very cool store. read more

I didn't buy anything here, but I had a good experience. The two women working told me about a sale on jewelry and asked if I needed help; I said I didn't and they let me browse unbothered. Francesca's has a lot of neat things, ranging from clothes to jewelry to bags to cards, all very reasonably priced. I'd definitely go back if I needed a gift for a hard-to-buy-for person! read more

Great boutique with great sales people- They are always willing to help out even when it's busy. Plus, it's pretty much the only place on southport where you can walk out with a new outfit for under $100. read more

I am greatly disappointed with the Francesca's online department. First off, I placed an online order to be shipped to this store location and I never got an email confirmation of when it arrived. When I called the store, Chase was SUPER helpful and helped to track it down for me. When I looked at the order, I was missing a pair of earrings, received a wrong pair of earrings, and one of the clothing items was damaged. I never received an email regarding the pair of earrings that were out of stock and the subsequent difference in charges. When I called customer service, the lady was very rude and rushed me off the phone. I want to reiterate that this store itself is great and they have a lovely staff but the online system needs major improvements. I will choose to be purchasing my items in the store from now on. read more

Reasonably priced with a great selection of jewelry, accessories and clothing. Sales associate spent 30 mins (on a week day evening) helping me find a necklace to go with a cocktail dress. I am picky to a fault and when I have what I want in my head I'm pretty bad with being open-minded. I usually don't invite advice but she was super nice so I humored her and described the dress. She pulled pieces that I would normally pass right by and I ended up purchasing a statement necklace that was her find. I'll be back!!! read more

This is my go to spot for a quick gift idea or to buy a quick top or dress for the weekend. The prices are great for a Chicago boutique and I always find something great, sometimes on clearance. Custom jewelery is so cute but pricey-so wait untli they have the BOGO sale because they always do. The employess are helpful too!!! read more

super cute little boutique, great place to go to get a quick present for a birthday. Lots of little accesories and nicknacks. The clothes are a bargin, though I think there jewelery is overpriced, hello forever 21. Definitley worth a stop when your on a Southport shopping spree ! read more

My mom and I came here one day while just wandering around on Sopo, and the places is so cute. Not only is it cute, but everything is very reasonably priced! There were some very cute dresses/shirts I thought about getting, but just didn't feel like trying them on. Some of the other products up front candles etc. were exactly the same from across the street at Anthropologie only at a fraction of the price! read more

A great alternative to shopping at boring big chain stores. The clothes are more interesting and they have the most extensive collection of affordable jewelry I have seen. You won't leave empty handed. read more

You know, I wasn't a big fan of this store until recently. I think I have been to all of them now, even the one in Woodbury, MN. I think it is a great place to find gifts, jewelry and inexpensive cute clothes. I found a couple things I totally wanted to try on today, but unfortunately they did not have my size. I will have to check out some of the other locations. Some of the jewelry there does look a little cheap and loud, but there is so much to choose from you are bound to find something! read more