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    Framebridge

    3.7 (12 reviews)
    Open 10:00 am - 7:00 pm

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    Mike B.

    Ok, I'm sold. Bang the gavel, put a orange "Sold" sticker on me, ship me off via USPS. I'm 100 percent sold. So... it's funny cause I was listening to one of my favorite podcasts (How I Built This) not to long ago and heard the story framebridge. The funniest thing about that story was that the founder was like "people come up to me all the time and say, I had this sort of same idea." I am... totally one of those people. I was like, the framing industry is ripe to be disrupted. Why is it so inconvenient, and expensive, and seem like such a hassle. Here is our disrupter. I went into Framebridge with my vintage American Flag I wanted framed and I asked, "Hey, I just wanted to see if I could get an idea of how much it would be to frame this." I put it on the table, it fit into one of the predrawn boxes, and she gave me a prize. No haggling me, no upselling me matting, no waiting and waiting for an available someone to help me. In contrast, I was at Michaels and waited for 20 minutes for someone to give me a ballpark estimate of how much it was gonna be to frame it, and it was I think 40 percent more expensive. So, she took a picture of my flag from above, and then was able to digitally put a frame around my flag to show me how it looked. She explained to me that it was gonna be stitched on (which would cost a little extra), but it since it was fabric, it was the best way to frame it. She showed me an example of a jersey that was stitched onto backing and put in a frame. So I think it was 124 to have it framed AND that included it being shipped back to my house! So basically 100 dollar for a custom frame. Just amazing. I think the quote from michaels was like 220 or something. One thing that is different about framebridge is that they use a plexiglass type material on front instead of glass. They say it's anti-glare and that it's UV protected. The UV is what I really cared about, as I don't want to the flag to sunbleach in the frame. We're suppose to get our framed things any day now! I can't wait. So far everything at the store has been awesome. And the woman told us that they have a 100 percent satisfaction guarantee. So if I'm unhappy with the framing, I can come back and they can figure something out. Definitely would recommend this place. Can't wait to get more stuff framed- I have literally a pile I've been saving.

    Framebridge fail
    Michelle M.

    Ridiculously incompetent company. First items I had framed took a few months to get back. Framebridge provided me with a $100 credit due to the delay. Second visit to get another item framed and use said credit resulted in their framing department slicing up my poster. Yes, they replaced it with another one from eBay but the one they damaged had been a graduation gift from my now deceased godmother.

    My framed art - with Dorado frame
    Sabrina W.

    I wanted to frame a unique cocktail menu that I brought back from my travels so I did some research and Framebridge started to pop up in my facebook feed. I saw that they recently opened a retail location in Bethesda near my office so I decided to check it out. The store front is small but very bright and modern. You can make an appointment but I just dropped in. Someone was available to help me so I didn't have to wait. They have a lot of frame choices in the store that you can hold up next to your art and see what you like. I find that very helpful. It took me a while to decide on something too and they were very patient with me. You can add a mat(5 color options) which is included in their fixed price. The fixed price also includes shipping and hanging hardware. For extra $25 you can also do "float mount" which makes it look like the poster is floating in the frame. I did my cocktail menu that way and was very pleased with how it looks. I also used their online app to frame photo from my phone and also dropped off more posters for them to frame. Each time I'm very happy with quality of the framed pieces and the quality of the frames. They will also frame pretty much anything you have - a piece of quilt, t-shirt, tassels, baby shoes, etc. The only thing I have a little bit issue with is how much bubble wrap they use to protect the pieces when shipped. I get it's necessary but if they can come up with a more environment-friendly way to pack the pieces would be nice. But this also speaks to how well they pack the framed art, not a scratch on them, in perfect condition.

    Alexis B.

    I've been buying some art prints for a house we're renovating in Baltimore, and I needed some custom framing done. This Bethesda location is the closest Framebridge store to Baltimore. So I planned a hike at Great Falls and then stopped by this Framebridge after to get two prints framed. Their framing options were great, and the prices are very reasonable. What really made me love this visit was the customer service; Framebridge staff really walk you through the whole process and your options. I ended up with two framed pieces I really love. FYI: Framebridge uses acrylic, not glass. I have no issue with this, but they kind of hide that on their website a bit, so I didn't know until I got there. I left my art with them after paying for the frames I wanted made and received my framed art prints less than two weeks later! They look great! You can also do this all online if you prefer (by requesting a tube to be mailed to you), but I really loved the process of coming into the store, especially for my first time using Framebridge. All in all, I was really impressed by the process, the customer service, and the quality and look of my pieces! My least favorite thing about this shop is the location. Bethesda Row is crowded, with tons of people, shops, chain fast casual restaurants, etc. And we had to park in a garage (in and out of Framebridge so quickly we didn't have to pay for the parking at least), but it's still a hassle of a location in my grumpy opinion (although would be convenient if you were doing other shopping in the area). I'll be back for more art framing despite the location, but I think I'll try early morning next time!

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