Update, the prices went up but nothing has been revamped or renewed for it to make sense to me…read more It's very old school, a lot of the coin machine things are down or broken. It's not a significantly clean place...used to be just 5 bucks for my 4 year old but it was 12 bucks almost 13 for him this last time, which is crazy for what it is!! That's a big difference from last time.

We have been coming here for years! It is very reasonable and is never crowded when we go! It has…read morekind of went down hill for cleanliness, over the years. But all in all, is a GR8 place to play!

The 3 story slide is worth the wait in line. The seating gets taken quickly but you can always find…read moresomewhere to place your stuff. Locker rooms and bathrooms are relatively clean for what it is. Lazy river is the best. You can go around as many times as you want. Whirlpool is the kids sanctuary. $15/person but discount if you're a Mecklenburg resident. Needs better parking.

I love this place. Off season is just as good as on season. Hours of operation are appreciated and…read moreappropriate!!!!! Kid enjoy the spot and had a good time!

My sons and I had a fun time. We can on New Year's Eve I believe. Not many people/drivers. Compared…read moreto traditional, fuel-based go karting this place rocks! Cars are fast, responsive and racing was competitive. It was our first time to K-1, and the staff were helpful and friendly. Food available and fine too. Main issue we encountered was very slow sing-up/registering and payment when entering. There should have been two people working the front desk. Not cool to wait 30 min on a non-busy day just to get in. Maybe it was related to holiday staffing. Nevertheless, we left with smiles on our faces and will be back.

Subject: Formal Complaint - Unsafe Conditions, Unprofessional Conduct, and Denied Refund…read more I am writing to formally complain about a serious safety issue and unprofessional conduct I experienced during my recent visit to K1 Speed. During my race session, the race was stopped multiple times because other drivers spun out. Staff stated these interruptions were necessary for safety. However, during the same session, I was struck multiple times at high speed by other karts, and the race was not stopped, nor was the situation addressed. This inconsistent handling of safety created a situation that felt unsafe and poorly managed. Because of the repeated interruptions and the collisions I experienced, I requested a refund after the race. My request was denied without a clear or reasonable explanation. What made the situation worse was the way my concerns were handled by an employee named Gavin. Instead of listening or attempting to resolve the issue, he spoke to me in an unprofessional manner and went on a prolonged rant blaming customers for what was happening on the track. I felt dismissed and disrespected rather than assisted. This is not acceptable customer service. I paid for a safe and well-managed racing experience and did not receive one. I expect this matter to be reviewed seriously. I am requesting a refund for this session and a response explaining how this situation will be addressed to prevent similar incidents in the future. I look forward to your prompt response.

Great course for the price! It's half outside and half inside. Not the most challenging but still…read morenot easy. The water features were off/broken.

Great value, great customer service. Course could use some updating but overall a great value for…read morethe cost.

WHY DID I WAIT SO MANY YEARS TO COME HERE!!!!…read more Wow, I had TOO much fun this year at the Carolina Renaissance Festival with a group of friends. We went on a Saturday around 11am and there was light traffic getting in, but it moved quickly and flowed smoothly. The parking situation was very organized and quick. The lot is massive but they have staff every step of the way so it was seamless. We walked a little ways to the entrance but everyone is in costume so the people watching started immediately and that was so fun! Before you even enter the gates to the festival they have some cool vendors out front. There was even the Tardis from Doctor Who and I lost my mind with excitement!!! I couldn't believe it!!! That encounter really set the pace for the rest of the day because I was on cloud 9 before we even entered the park!!!! Once we entered it was really like stepping back in time. The festival grounds were clean and the buildings looked in great shape. All the staff I encountered were kind and helpful. There's so much to see and eat. I thoroughly enjoyed a turkey leg, loaded baked potato, roasted pecans and pumpkin ale! Honestly, this was such a great time!!!! I cannot wait to go back next year. We left about 2:30 pm because we really had so much fun in such a short time. This worked out too because we completely avoided the traffic leaving. It was really a perfect trip! Soooooooooo much fun!!!!

This was my first ever time making it to the Ren Fest and I was very pleased with the experience!…read more Be warned, it's extremely busy and they will sell out so buy your tickets in advance. The car line to get in and out was quite long, but overall it's a smooth experience. Free parking, but you will end up walking about a mile to the entrance so comfortable shoes are a MUST. The main thing I wanted to experience was a turkey leg, and they did not disappoint! The price is definitely steep at $16 each, but they are huge and delicious. Cash only but ATMS are all around. Expect to wait in line for anything and everything and arrive early to any shows you want to see because seats fill up fast. I enjoyed the Witch Trial comedy show where they actually chose one of my friends as a volunteer and it was hilarious! The Joust was fun and had some unexpected twists, but the bleacher seats are sooooo uncomfortable. The Falconry show was my favorite. We got to interact with the Raven and give him tips. The birds fly super close to you and might even touch your head when going over. I'd recommend anyone visiting at least once! It's a worthwhile experience. Expect to spend a chunk of change, and you should definitely dress up! Of course, you won't stand out if you don't, so don't worry about that. Anyone will fit in here and feel welcomed by the environment.

We've come for Thomas the Tank Engine Day for past 3 years. Always so much fun! They love getting…read moretheir picture taken with Sir Topham Hat and playing the activities under the Thomas Day tent. The kids love riding the big train, although the loud whistle scared the little one this year. But we had noise-canceling headphones, as a just-in-case, so all was well. The kids are still little and really enjoy the activities up at the top. We had a stroller, so took the free shuttle to the top, rather than the skylift. The mine train, gem mining, and the little-kid rides were a big hit. Feeding the animals (goats, llamas, deer, emus) is always super fun, too. Before you enter the animal area, you can buy ice cream cones filled with animal feed ($1 a cone). Once you've handed out all the feed, then you break the cone apart and feed it. We bought 3 cones; could probably have used a 4th. The animals were all very friendly and gentle. Even one of the llamas came over for some feed; they are usually a bit aloof. Look forward to coming back!

We visited Tweetsie Railroad over Christmas break. The Christmas lights were really pretty and the…read moreholiday décor was fun and festive. There were several rides and activities geared toward kids, which made it a nice family outing. The train itself is very loud for little ones, so that's something to keep in mind, but overall the kids loved it and had a good time. For a family of 5, tickets for the train (which includes admission and all the rides) is pretty costly.

Our go to spot when the kids want to unwind and have a great time inside! From the go karting to…read morethe zip line to the delicious pizza , this is the place to go to enjoy a family full day ! Definitely recommend getting memberships for the kiddos because once they go they are going to want to keep going!

I arrived around 5:30pm on a Saturday evening. My son and I have a monthly membership. It was…read morereally busy. I prebooked my reservation online before arriving. It was honestly chaos and unorganized. There should be a lane dedicated for people who have memberships and advanced purchases. If there is one. I did up going to the side and speaking with a staff member to check in and bypass the line to buy tickets. My son and 1 stayed about 3 hours, which was nice. I usually am active and engaged by jumping but it was too crowded and wanted the kids to the enjoy the space. I did enjoy myself for about 45 minutes of the time. Part of the membership is kids get a slice of pizza and snack. We went around 7:45pm as they closed at 9. The snack is usually popcorn or chips. My son wanted popcorn. He got a little and kernels. They gave us a buzzer as they were supposed to make more but I didn't see that happening around 15 minutes. We decided to leave, so I returned the buzzer without the popcorn. I think they should have a limit on how many people are present so that people can actually enjoy it without it being cramped. The free jump trampoline area had multiple people in one spot when it's supposed to be one only. There was no staff attending to that area but was a staff member at the other areas. In the future, I think I'm going to come earlier in the day if I'm going on the weekend to hopefully beat the crowd. But they have many birthday parties there too, along with walk ins. It can just be very overwhelming.

Spent a night here after my daughter asked for us to spend a night here…read more This location is located near a mall and has plenty of parking but a lot of the parking is not near the rooms so you may end up hoofing jt across the parking lot to a door so you can get it to your room. Also, there are elevators at the center and wings of the resort, so if you room is not near one of these area, you are hoofing it with your luggage. One of the biggest perks is you can come before check in time and take your family directly to the water park while you wait for your room to be ready. They provide a changing room and lockers in case you need them. However, if you use Apple Pay the self check in kiosk will not recognize your credit card you use so you have to go to the front desk. The water park has several rides, a wave pool, and indoor pool with water games and an outdoor pool. There is ample seating but it is very humid in the water park bc of all the water circulating. You cannot consume outside food in the water park but you can in your room. So we spent all afternoon at the water park until it closed and then I ran out and picked up some food. Our room (kid cabin suite) was well apportioned and the lodge understands how to help families with water sports. They provide shampoo, soap, lotion and a clothes line. Also, a lot of stuff they advertise costs extra (mini golf, adventure quest, etc) but if you have little kids paying for a late check out may be helpful bc you can go to the water park starting at 0900. Fun family trip but be ready to spend some money.

Check in was smooth. Room was better than I expected. Love the layout, perfect for family…read more Came on an unexpected invite. Friend from out of town extended the invitation. He has previously experienced the Grand Mound, Wa location. Party also included a 13 and a five year old and a grandma. Loved all the activities available. It's its own little world. Room set up was perfect. A bit pricey but better bargain for your buck than the ear place. Nice, convenient, family friendly! Will be back