I've been using this company for 2-3 years and I highly recommend Sintonia Piano Service for your…read morepiano service needs. Kelly (owner/technician) is a joy to work with. She is pleasant, professional and her services are reasonably priced. This company covers customers in the Bay Area and also locally (Tracy, Mountain House, Manteca and other surrounding cities). There are not many piano technicians in this local area. Especially, after Covid. I appreciate the knowledge and resources Kelly has. I used Kelly for piano tuning and she always explains the issues with my piano, the background on what is causing the issues and the solution to fix it. I appreciate those details with my service. Kelly is easy to work with. I am always satisfied with the services and will continue to use this company for my future needs.

I bought a new piano 2 mo ago and just had Kellie tuned for the first time. She meticulously tuned…read moreall keys and back and forth just to make sure. The piano was so "weird" before tuning and now she did such a great job that it sounds almost perfect! Can't describe enough on how happy I am every time playing the piano after the tuning. Great thanks to her!

My moms old piano hasn't been tuned in decades and I was worried it was too far gone. My brother…read moreset up an appointment and they were able to come out before the New Year! Timely and professional, Camden(I think that's how it's spelled) took the time to answer my curiosities about the mechanics of the piano. Thank you again!

I contacted Gress Piano Service to get some advice regarding my first piano purchase. I set up a…read morezoom call with Camden. He was patient and helpful answering my many questions about "new vs. used", and what I should look for in a piano. I felt very confident and comfortable when I did go to a piano store to shop. I purchased a wonderful piano and Camden came to tune it today. He is professional and efficient, and the piano sounds wonderful.

I called about moving an upright piano and they were able to schedule the move the following…read moremorning. Pricing was very reasonable and they came right at the top of the time frame scheduled, were quick and professional, and the piano arrived in the exact same condition it left in. Highly recommend this business!

Great service was able to answer all my questions. I had 3 npiece3s with issues and they said they…read morecould fix all of them

Larry is a no-nonsense professional mover who takes a good care of the piano while moving it. He…read morewas careful with all small steps, entrances and drops.

Highly recommend! I received excellent service from a friendly and highly professional mover…read more Moving a piano can be stressful, but they handled the entire job perfectly with zero inconvenience and absolutely no damage to the instrument. Their pricing was also very competitive compared to other quotes I received. I will definitely use them again!

Joey was very thorough and meticulous. He pointed out some focus areas and double checked the…read moretuning. He also shared what to look out for within the next few months. Highly recommended.

Joey did a splendid job with tuning my old piano. We had some scheduling challenges at first but…read morewere able to align our schedules. He took his time to ensure all 88 keys were tuned to perfection. I've had others to tune my piano before but he was definitely set himself apart from the others. Very well pleased with the result!

I accidentally got the wrong instrument but the took it back and gave new the right one. V…read moreknowledgeable staff. Lots of variety. Easy system to set up.

My husband has been going here for over 15 years for all of his musical needs. John and his family…read morehave always been more than helpful. My husband has been looking for a piano for some time and John let him know about one that came into the shop recently. It happened to be exactly what we were looking for. John arranged for it to be delivered and tuned. We couldn't be more happy with our purchase and the delivery process. Support your local music shop!!

I had such a great experience! Thank you for your very last minute help moving my grand piano. I…read morecannot recommend Luis enough for being kind and courteous, perfectly on time, with excellent communication, all at a great price. He went above and beyond checking all the keys when one got stuck, and offered help with my old piano too. 10/10 would hire again, highly recommend. Thank you!!!

We recently moved our piano and used Royal Piano Movers for the job. They gave us a great price…read more Things that could be better: 1. Giving a pickup time in advance without the customer having to reach out specifically requesting it. 2. Our piano front edge was dented because they placed the metal part of the strap there. An easily avoidable mistake.

I'm not joking when I say they nearly tipped my piano over when they took it off their truck. They…read morealso did not have the basic equipment needed to be able to move the piano over a stepping stone walkway. In addition, the piano was not wrapped, and the finish was exposed. You just have to hope and pray that they don't bang it into something. I will give them credit for being able to squeeze my piano in to a tight space, but overall I thought they could have been much more professional.

Not small piano scratches and paint damage caused during moves (with my eyes witnessing the…read moredamage). The movers didn't use blankets during moves near the stairs area. When surfacing feedback, the team refused to hear from customer suggestions which further damaging trust. I second some of the recent comments that avoid entrusting this company for professional piano moving. They treat it like regular furniture without professional treatments.

Wow ! What a gem. Best customer service since Leo's in Oakland !…read more I think this is the same location as the little music store where I first took guitar lessons in 1966

This review isn't for the shop itself, but for an experience we had with one of the staff. At…read moreleast, I assume he was a staff member but he didn't identify himself. In short, we came in and my boyfriend, who is a drummer for over 20 years, noticed a drum kit on the floor. He sat down and started to play, quite gently, just tapping out a beat. Within 30 seconds, a guy comes charging over, scolding us on how disrespectful it is to touch / play someone else's drums. Huh? There was no signs saying not to touch, or that it was someone's personal drum kit. My boyfriend immediately got up and apologized, and the guy again said how disrespectful it was to play someone else's drums. My boyfriend apologized again. After that we left the store, but were genuinely confused about a couple things: 1.) If the shop doesn't want people to play the instruments that are out on the floor, why isn't there a sign or something that says that on the instrument? (Btw, totally understandable if that is the case, I get it, a music shop probably has many people coming in wanting to touch things, and I could see where issues arise.) 2.) Why does someone have their "personal" drum kit out of the floor to begin with? Seems like a bad spot for someone who doesn't want their things touched. This encounter happened during the downtown wine event, and perhaps staff were dealing with the shop being more crowded than usual, but I have to say, we were in no way being rough or disrespectful with those drums. Again, this is not a judgement of the shop itself, which actually seems quite nice, but if this is how staff treat people, it could make potential customers not want to come back, especially someone who can legitimately play.