Great people and community. The staff always does an amazing job with guitar repairs, lessons are top tier and go at your own pace. Teachers are incredibly talented and knowledgeable. It is a blessing to have this store here in Tracy. read more

This review isn't for the shop itself, but for an experience we had with one of the staff. At least, I assume he was a staff member but he didn't identify himself. In short, we came in and my boyfriend, who is a drummer for over 20 years, noticed a drum kit on the floor. He sat down and started to play, quite gently, just tapping out a beat. Within 30 seconds, a guy comes charging over, scolding us on how disrespectful it is to touch / play someone else's drums. Huh? There was no signs saying not to touch, or that it was someone's personal drum kit. My boyfriend immediately got up and apologized, and the guy again said how disrespectful it was to play someone else's drums. My boyfriend apologized again. After that we left the store, but were genuinely confused about a couple things: 1.) If the shop doesn't want people to play the instruments that are out on the floor, why isn't there a sign or something that says that on the instrument? (Btw, totally understandable if that is the case, I get it, a music shop probably has many people coming in wanting to touch things, and I could see where issues arise.) 2.) Why does someone have their "personal" drum kit out of the floor to begin with? Seems like a bad spot for someone who doesn't want their things touched. This encounter happened during the downtown wine event, and perhaps staff were dealing with the shop being more crowded than usual, but I have to say, we were in no way being rough or disrespectful with those drums. Again, this is not a judgement of the shop itself, which actually seems quite nice, but if this is how staff treat people, it could make potential customers not want to come back, especially someone who can legitimately play. read more

This store is a great staple of downtown tracy. My daughter had singing lessons here. We rent a saxophone, which is a great thing they do for the community and schools. We just bought a drum set and Jake was a huge help. Really appreciate having a local store that serves the community. I highly recommend buying here vs online, better value. read more

This store has been in business for a very long time. However, I just discovered this place yesterday. I was shopping for an acoustic guitar. As soon as I walked in I instantly felt a really cool "vintage" vibe - the kind that makes you want to stay and look at everything (Opposite of a large retail music store). The staff was courteous, personable & genuine, and not pushy at all (no used car salesman behavior). A gentleman named Jake waited on me. He definitely has a high level of knowledge about guitars. He even changed strings on an acoustic guitar that I was trying out, just to make sure I was getting a fair playing sound from it. I ended up buying a different guitar - and he gave me a complimentary set of strings that I got to choose. It's been quite awhile since I've walked out of a retail business, where I really felt like I was legitimately taken care of. I live in Oakdale, and even though Main Street Music is 45 min away, I will now go there for anything music! I'll also be telling my friends to shop there. Cheers read more

Best music store in Tracy and has a variety of instruments ... people are always to helpful

Wow ! What a gem. Best customer service since Leo's in Oakland ! I think this is the same location as the little music store where I first took guitar lessons in 1966 read more

Main Street Music - Poster - Musical Instruments & Teachers Near Me - Tracy, California

Lack of integrity, honesty, and courtesy. This is the best way I can explain my experience at Main Street. Teaching skills are lacking too, so don't expect too much if you send your kids there. One book, the same book for over a year - what a waste of money. I'm surprised this owner is still in business with his attitude, not to mention his rude staff. Check it out for yourself and let us know. Good riddance! You're still in business? *People, read the other reviews about this joint. We're all in agreement.* read more

I purchased some music from the store and one of the sales rep refused to try the music in one of the rooms. They want me to play keyboards on the sales floor I used to live in SC and Delaware and received much better service there. Later on I had our Yamaha piano tuned from a representative from the same store. After he was done he said he had to glue the A key and would have to wait for a few days to play. Now I can't play the piano because the keys in the lower scales won't rebound anymore. I don't know where to find better service anymore. I now go to Guitar Center with better services and payment plans. Well, the experience I had at Tracy Music Store was poor. I would rather support smaller businesses if I can but big box stores is the way to go...sad how 'Times are a Changing'. read more

My daughter's flute was making weird noises so I called and asked if I could bring it in for them to look at it. When we got there we were greeted by three friendly men that helped us right away. It took about 5 minutes for her flute to sound right again. No charge at all . It was something about a spring that I would have never been able to figure out myself! Lol thank you Main Street Music! read more

Seems like through more RECENT reviews the owner has no accountability and just doesn't care how he treats his customers. Especially during this pandemic. It's not like a customer is being a no show and something "just came up" but the customer is actually looking out for the safety of others. Money over character wins for this fella. Let's see what he comes back with. UPDATE, in response to my review. Nice cover but if only it was handled differently when on the phone or in person. Kudos for no sarcasm... read more

The best music store I've been to in years. The guys are super friendly, and incredibly knowledgeable. Very helpful, just recently had to take my daughter trumpet in because her mouth piece got stuck. They helped without hesitation and had it unstuck within minutes. They gave us a great deal when my husband wanted all 7 of his guitars restrung and tuned etc.. seriously I have nothing but amazing things to say about these awesome people! read more

Came into the store and asked if I could have an amp that I wasn't getting sound from tested I was only looking for a 30 sec plug in and a strum of a guitar to see if it even worked, the owner asked if I had purchased it there I said no from GC online not wanting to drive to Modesto to have it tested and I get he has no obligation to test it for me I didn't purchase it there but he also proceeded to say why would I test it for then if you didn't buy it here I sell amps here. He also asked if I had ever purchased anything from the store but I told him I was there earlier that same day and purchased an instrument cable and headphones input adapter. Maybe that's why he caved in and said okay one of the guys will test it for you, I said no it's alright considering It was such an inconvenience for him and his staff apparently...I have heard good things about the store, even from a friend who has purchased instruments there and I decided to pick up playing the guitar not even a month ago I guess it just shows he only cares about the business of it, If I had to mention I purchased something for him to give the ok to test an amp. Probably forgot what enjoying music and playing music is for. Considering he got into the business of selling musical instruments too, I assume provide the same joy he might have felt once upon a time. He'll probably just be happy I won't be going back to the store considering what the other reviews have said. read more

Great customer service! Needed to rent equipment for a wedding and they were very helpful with us on what we need and how to work it. Rental price was reasonable as well. read more

My Dad wanted to get his guitar fixed, he took it to guitar center and they quoted him around $200, so he tried out Main Street Music and was quoted around $80, they ended up charging him $62! Jason went above and beyond and fixed a few other things for free, and put new strings on it, you guys are awesome, thanks for taking such good care of your customers. read more

I wanted to thank the staff for the piano that I purchased and the service they provided. The owner was very kind! I would recommend this store to my friends and neighbours. Plan to take some virtual lessons! read more

I took my guitar here for a setup this week. The staff was all so friendly and it was nice just to walk in. The setup came out amazing. I thought my guitar sounded good before but I swear it feels and sounds like a totally new instrument. I will definitely come back here for more business and you should too. read more

Very friendly. The guys showed us around the store and let us roam around to where all the music classes take place. It is a very comfortable environment. I can see my kid hanging out in here when he gets older. Prices for the instruments are at very good value in my opinion. My son got fitted for a small guitar $75.00 . Lessons are $99.00 a month for group lessons read more

The piano teacher I've been working with is really nice and a great teacher but everyone else at the shop is sub-par at most. The guy at the cash register (maybe one of the managers?) is rude and and they fail to make accommodations for their customers. As a small business I would have expected them to treat their customers more valuable than they show. read more

I was looking for a new amp and after numerous issues with GC I thought I would give MSM a try. Boy was I pleasantly surprised!..met Ken and we immediately hit it off. He got what I wanted in 1 day, yes I said 1 day! Not to mention, it's a pretty long waiting list for this brand of amplifier and I also got a killer deal!!! As a musician, I will be returning to Ken's shop for all my needs... read more

A couple years back I went in to Main Street wanting to start playing guitar, not knowing what type was right for me nor knowing how much I should spend. The guys helped me choose the best guitar to learn on without breaking the bank, it took me about 5 visits to finally come to a decision, and I ended up buying the LAG T80DCE.. I couldn't be happier. A couple years later, playing guitar has become a huge part of my life and something I've become very passionate about. I recently decided to extend my playing to jazz, and again, over the course of a week they helped me choose out the best guitar I needed to start learning proper jazz, along with tons of tips and advice on how to get started. During my last visit, I spent 2-3 hours playing all the archtops I could get my hands on. Being 19, I'm not made of money, and they helped choose out the most economical guitar without "cheaping out". I bought a used Epiphone ES 335 yesterday, and I must have spent 5 hours jamming on it today. The guys will make sure you get the right instrument, and for a more than reasonable price. The staff are super patient and down to earth. It's clear everyone working there has a huge passion for music, and truly want you to reach your full potential. Because of that, this store has become one of my favorite places in Tracy, and I feel lucky we have them downtown. read more

Main Street's got a treat that is one of the best locally owned music stores I've ever been to. It houses a quality selection of instruments as well as good prices, clean and organized environment and a warm staff. If it had a broader selection of used equipment it would be superior still. As I spent an hour or so experimenting equipment, several customers came in who clearly had a relationship with the owner Ken. You can tell he cares about everyone who walks through the door. One high school senior announced his acceptance to UOP's Music Program to which the staff brightly congratulated him. Whenever I'm in Tracy, I'll be back to this store. #supportlocal read more

so on sunday august 18 I bought a snare drum and it was high quality I loved it and i still play it amazing job Main Street music

I'm so lucky to have found this place. I'm older and wanted to learn guitar. I was hooked up with my instructor Brian. What a great teacher and talent he is! I still have a ton to learn, but he's gotten me from zero to playing songs in no time. He makes me look forward to Tuesday lessons and I would recommend him to anyone, beginner or advanced he'll make you better. And I have always been treated awsome from all who work there. Easy to talk to and they're very helpful. read more

This is our 5th year taking piano lessons with MSM. We are delighted with how much our child has learned from Mike and absolutely love the camaraderie we share with Mike, Ken and everyone there. They also hold annual music recitals in a very gently encouraging environment. So happy to have found this fabulous music school for our music lover. The school has now moved a couple of doors down the same street. You have to check it out! They've done a fabulous job bringing the classrooms way up front now and creating a larger seating area for waiting parents. Shows you how much they value their students and parents! A huge Well Done to all involved in the process. read more

We went there to try out a Korg SP250 keyboard. We loved it and they offered us the same price as the on-line retailers and discounted a bench to cost. They were knowledgeable and easy to work with. Now whenever I'm looking for something I call them first. read more

I came in a few weeks ago to buy my daughter a ukulele for her birthday. Don't know much about this type of stuff, just knew I didn't want anything made out of plastic. Staff was super friendly and helpful in finding right ukulele and sheet music for my daughter. The Prices seemed reasonable and I was out the door with a nice Ukulele(which they tuned for me before leaving) a bag and some music for right around $100. I was happy and my daughter loved it! I will definitely return for any other musical items I may need. read more

Main Street Music has been a part of our lives for over ten years because of their great lessons, service, and music supplies. I highly recommend them to anyone. read more

I love this store! Everyone is so friendly and very helpful. Main Street Music is awesome! Prices are wonderful too!

Main Street Music gives fantastic service. We bought ukuleles for our grandkids for Christmas and they went out of their way to make sure we would have the carry bags before Christmas. Thank you Main Street. Dave and Jinni Ciruli read more

I've been in here a handful of times and they have always been extremely helpful. We got our son an electric bass and Robert showed us what he would need to get started without trying to sell us a bunch of stuff we didn't need. We're looking forward to many more visits here. read more

Absolutely love this place! Jason is amazing. He turned a regular electric piano keyboard in to a traveling one man band for my son. He had it done in one day and it cost next to nothing! We also had drum lessons there a few years back. My son grew out of the drum phase, but our experience while we were there was awesome! The instructor connected with my son and brought out the best in him. This place is a true asset to our downtown and community. Now they just need to dress up their sign above the building and they'd be perfect! Thank you! read more

My kids have been going here for classes for years and I have seen a lot of progress in learning . I have bought lots of books and instruments. I have never been ripped off. I will say their prices are comparable with online prices. They are also very helpful with deciding on what to buy , giving good advice read more

Highly Recommend to anyone. Great staff working there. THEY KNOW WHAT THEY ARE DOING . Whenever I go here they make you feel like they have known you your whole life. The owner is a kindhearted and the manager is very helpful and knows his instruments very well. read more

I took my flute in there to fix a sticking E flat, key. They charged me $200. They called & said it was fixed, when it wasn't. It was still sticking. He handed me key oil, & told me to just keep pressing the key, til the oil went in. Didn't even change the pads. What am I paying him $200. for, if I have to fix it myself? Found out J.C. Penny sells brand new flutes for $200. read more

As a frequenter of music retail establishments, I was immediately taken by the inviting atmosphere of the store and its staff. Jason and Robert are both super professional and know their stuff. Ken, the owner, is a great guy and genuinely cares about his customer. This store wins simply because of how much more customer forward it is than the big box retailers. The best part about this place is that if they don't have something in the store, they'll order it special for you. Come support this great store! read more

Avoid this place like the plague. They absolutely do NOT support local music or musicians. I buy approximately $10k in gear a year and play in local bands. I have gone to Main Street Music exactly 2 times. Each time all I got was a lot of rudeness, mostly from the older guy who appears to be the owner. Nothing but bad news every time I've dealt with them. Today the owner asked me, "have you ever bought anything here before"? I said no and then he said, "good, so I won't be losing a customer if you don't come back". Incredible! This was about me seeing an item they had listed on ebay last week. I messaged him and asked if they could stop the auction... (no bids yet) and I'd come down to the store and buy the item instead of going to Guitar Center. He said "We don't stop auctions once they are going". I stopped by the store today just to ask him why he wouldn't help me out (I live 1 mile away!). He said "we have integrity and that's the way we do business". That's when he added the "losing customer" quip. I don't particularly like going to GC but I can see that in this case the local store will NOT get my business....and I buy a LOT of gear. Think twice before dealing with this shop. This is a case of completely crap attitude towards a customer and in this economy not such a good idea for him. He actually believes that because I haven't bought anything there there is no loss in revenue? I guess he hasn't ever heard of "potential customers" or "word of mouth"?. No wonder business isn't booming there. Although I did see him rip off a mom for drumsticks saying they were 20% off while he doubled the price. Nice. So if you are school, church, or mom you'll get service with a smile as they double the price on anything they sell. A quick check of the jacked up prices on the wall items vs online or guitar center with your smart phone will confirm in a heartbeat. You've been warned. read more

My son took guitar lessons there for a couple of years. Everyone that I encountered there, had a smile, and a kind heart about every thing that came up while my son was taking lessons. Whether it was billing issues to entertaining my sons questions untill I could pick him up, they were professionals with a heart. I strongly reccomend this place, if you need a hobby, self improvement, or you need new guitar strings. read more

I'm sure many people have had a good experience here and I know that the customer service is really good BUT I went in to buy ONE snare drum head. A Remo single ply coated ambassador drum head. On the box the price said like 29 bucks. That is just insane!!!! I can buy the same head at guitar center for 11 bucks!!!!! The MSRP isn't even that high on that particular head!!! Who the hell do these people think they are? Screw them for trying to screw people over. read more

Really like the atmosphere and the staff is super friendly. Knew what I wanted and things are reasonably priced!

I went here a few years back to get my flute repaired. I needed all the pads replaced which isnt that hard. I have seen kits and tutorials but I didnt want to do it myself. they told me it would be no problem so I left my flute with them. about 2 months later I get a call saying that the repair guy didnt feel comfortable replacing all the pads and that I needed to come pick it up. I finally decided to try this shop again for some books that I needed ordered. I went to go pick them up but even though I was told they were open for normal business hours, they decided to close early with no sign stating so. I thought maybe it was only one worker and they were in the bathroom or something so I waited. (only because all the lights were still on) I called to listen to the recording which stated they were closing at 7pm. google, their website and door sign all said 7pm as well. while I waited, at least 7 more customers tried to go in and all said they had called earlier in the day and were told they close at 7pm. after about 20 minutes of waiting I saw the back door close so I went to the back alley and rang the buzzer. all the worker could do was apologize. y'all could have at least put up a sign! lone behold I go to pick up my book today and it was the wrong one! I will never support this business again. I tried but they just dont seem to care about losing customers. amazon, here I come! read more