I recently had my septic tank cleaned by Ryan's Pumping Service at my home in the Santa Cruz…read moreMountains, and I couldn't be happier with the experience. Ryan was professional, punctual, and incredibly knowledgeable. He took the time to explain the process, answered all of my questions, and made sure everything was completed thoroughly. Living in the mountains can sometimes make service calls more challenging, but Ryan handled everything with ease and professionalism. It's refreshing to find a company that takes such pride in their work and provides excellent customer service.

Ryan is incredible! I had another pumping service (highly rated here on Yelp) out about six months…read moreago. They were double the price and I don't believe they actually pumped anything. There was water seeping out from the leach cover before and after they pumped. I had a plumber out to see what was going on and he said the system was completely full. Called Ryan, he came out a couple hours later and the leach field lid was dry and spotless! He also made a local recommendation for someone who could come inspect and service the system to ensure there aren't any issues. I highly recommend their service and will happily use them again.

The best service we have had in the 40+ years we have lived in this home!!!…read moreKudos to the work that was done!!!

Empty Septic Tank , Responsive to request, short term availability , competitive pricing (cash…read morediscount). Efficient modern equipment. Nice experience overall.

I had Garrison Plumbing replace a shower downspout and replace the fill valve in a toilet. While…read morethese are both simple tasks, I'd had a couple of people (including another plumber) struggle to remove the downspout due to corrosion, so I wanted to make sure that whoever came to my house had the right tools for the job. I really liked that with Garrison they encouraged me to provide information via text including photos and a description of the problems so that when their plumbers arrived they had the right parts and equipment to get the jobs done efficiently.

This company was very accommodating, They were busy, and squeezed me in for a same day septic…read moreinspection and pumping for a real estate inspection report. The office lady was very pleasant and professional. They did an excellent job. They even covered the inspection covers back up upon completion. My neighbors had a great experience with them also, when they installed a new septic system for them. Their prices are fair. I highly recommend this company.

Down to earth guy who took care of my septic issues and had good advice to share. I appreciated…read moretalking with someone with expertise. I will certainly use him again.

I have used Coastal Septic a few times in the past with satisfactory results, but recently an event…read morehas caused me to question the integrity of the company. They serviced my neighbors house this past winter and when they were done one of their trucks accidentally drove over a retaining wall on my property. Because it was in the back behind my shed they probably didn't think anyone would notice so they didn't report the damage. However, another neighbor of mine witnessed the whole event and informed me soon after. I have reached out to them and they are avoiding my calls, something a responsible company would probably not do. I felt like I should inform the community of their actions and neglect.

Darren and his team built the septic system for our new home. They were fantastic! They worked…read morequickly and were happy to explain everything to me as they went. When the county changed their mind on a particular aspect of the project, Browns rolled with it and made it work. They finished faster than we expected and we are confident that our septic system will last a long time. If I had to do this all over again, I would use Browns without question. Thanks guys!

Kathy Molyneux Smith Aptos, CA…read more Brown's Underground did a tremendous job installing a new septic system at my dads house in Aptos. Working with a very limited building space, they pulled off the job with extraordinary precision and expertise. They kept me informed about all the aspects and time frames during the entire job. Darren Brown and Ken Stevison went out of their way and took the time to explain the process and listen to my concerns. They were very professional and I truly feel we hired the best in the business!

Great service and great drivers needed to use them 3 times and all times they were extremely…read moreprompt, helpful and the cost was by far the best around Had them pump and back fill an old tank on a few hours notice and then had the do my initial system test and pumping when I moved in and another pumping Won't use another service up here

They are very responsive with lots of follow-up calls. Scheduled my house to service within two…read moredays. They had to perform a minor repair which avoided calling a plumber. Their pricing is ver fair. I've added them as my go-to contractor for future service. Very happy.

Easy scheduling, competitive pricing…read more Easy scheduling, competitive pricing Easy scheduling, competitive pricing (Yelp insists 85 characters )

My 48-year-old septic system decided to retire on Thanksgiving day. Salinas Septic Sewer Services,…read morea family owned business, was the first to respond to my Yelp search. Grandfather, father, and son arrived on Saturday morning on a holiday weekend to begin the rescue operation on this old system, explained everything thoroughly, educated me along the way, and spent most of the past week digging, cleaning, upgrading, and getting the system working again . . . all in a spirit of good humor and respect for a widow with zero experience in this realm. In the process, they kept us functioning on a minimal use plan (no laundry) so that we had most of the creature comforts with minimal disruption to our everyday lives. They carefully covered holes in the ground to protect children, pets, and wild creatures from the ongoing work and used cameras and other electronics to assess the problem areas in a system that is now obsolete. They left the work area clean and neat, holes filled, dirt raked, septic system functioning. They promised to come back in a month to check the status of their work. Now to be sure that I do periodic maintenance going forward so there are no more emergency calls!! I sincerely appreciate this family-owned business, their knowledge and work ethic, and their kindness to me.

We had issue with our water pump and pressure tanks. Our water stopped on Saturday night. Abel…read morearrived Sunday morning and found out exactly what went wrong with our water system. He was great at communication and quick to get back to us. We really appreciate his professionalism. We will be calling Mr.rooter for all our future plumbing needs. Thank you Abel!

I wanted to give a shout out to Jose Islas who helped us out with a new toilet a little while ago,,…read morethen more recently did a few extra fixes to make sure the toilet was tightened down. Really friendly and great service! Thanks Jose!