Expedia messed our booking but the front desk was friendly enough to exhaust all their efforts…read morebefore sitting down and apologizing for something they didn't mess up. Decor is super modern

Surprisingly nice. Rates are a fraction of what a similar hotel would be in central London. The…read morebackside of the hotel facing a park is exceptionally quiet. The breakfast buffet is far above average, the rooms are relatively spacious. The front desk staff is competent and sometimes hospitable. The only real downside is the climate control which doesn't quite work. Central Line tube stop is almost adjacent to the hotel, 20 minutes to Marble Arch.

ALL I WANTED TO DO WAS CLOSE THE BATHROOM DOOR AND THE FRIGGIN DOORKNOB COMPLETELY CAME OFF…read more WHAT IS THIS PLACE So far nothing really going well. Hard to login to free wifi, room with two separate beds ends up being just one bed, toilet barely flushes, thermostat doesn't actually have any numbers on it, etc... Trying to get a different room but so far no luck. I thought Crown Plazas were supposed to be nice?!?!?!

I enjoyed my stay very much. The staff was very friendly, the room was very clean, and they were…read moreable to check me in early without issue for a small fee. The lobby was clean, somewhat small, but they had a bar when you enter and they have breakfast buffet in the morning. The beds are twin size, small for what were used to, but very comfortable. The shower was very nice, water pressure a non-issue, and the very friendly staff address any questions we had. A short walk gets you to Ealing Broadway train station and you're just far enough from the busy areas to enjoy. There are bars, shops, a TK Maxx (TJ Maxx in America) a popeyes and a McDonalds close by. I highly recommend this place.

Lovely clean establishment. Very friendly and helpful staff. The breakfast wasn't the best and the…read morebar menu could use some work. But the drinks menu is decent. All in all good value for money.

Overall impression of the hotel is that it is clean and fresh. When we walked it to the lobby,…read morethere were spa water and some fresh fruits. As a IHG Platinum member, we were upgraded to the executive room on the 7th floor. Checking in to hotel was quick although service was pretty aloof. Our hotel room was clean, the bed was comfortable and the pillows were soft and fluffy and bathroom was decent size. Has all the amenities needed and luggage storage downstairs if you need to leave your bags. The hotel also has a mini gym which had a few machines and hand weights available. Pricing wise, it was affordable for London. The hotel location is close to the Central Line West Eaton as well as the Elizabeth line which goes to Heathrow airport. It's right next to a Tesco express as well as an Asian supermarket.

The hotel is placed conveniently next to the Central Line station, a Tesco, and an asian market…read more I'd walk to either shop each morning and get breakfast. Thanks to the nearby station, getting into the city was easy. The hotel has a newer look with spacious rooms that match the rest of the hotel, but heat tends to collect in the hallway at the higher floors. This wasn't a problem in the rooms, but made it a bit uncomfortable right as I returned to my room.

Like most Travelodge's that I've ever been to if they are cheap they will be cheerful, if you don't…read morepay much for a room, you don't really expect much, and this was sure the case here. A small reception area with a buzzer at the front area in case staff are asleep in the back room, at the entrance there is a vending machine filled with crisps, chocolate & juice but thankfully there is a marks & spencer garage next door with better value prices. The rooms are basic and cleaned on a daily basis & looked well maintained. One issue I had was that the room was roasting with no way to cool the room, the bathroom had a heated mirror to stop condensation, this only made matters as when there is a heatwave the last thing you want is a heater on warming the room even more.

The hotel was quite cheap for hotel prices in London and the room was adequate and everything…read moreworked fine. The staff seemed friendly enough what little we saw of them. On the downside the hotel is extremely inconvenient, we were staying there in order to go see the Foo Fighters at Wembley but little did we know the tube stopped at a ludicrously early time to this particular destination. So we had to catch a taxi back in the end - NOT EASY after 90,000 people had just left the stadium. On top of this the hotel didn't have anywhere we could store our bags before our room was ready.

Well we visited yesterday and had a very pleasurable experience. Just arriving in London from 12…read morehrs of travelling we were tired and hungry. We found the arch by chance and were greeted warmly by bartender. Had a nice selection of beers on draft & bottles. The menu Is mainly Indian but suited us. We shared 2 super tasty dishes of chicken Korma & Lamb Bhuna with rice and Garlic Naan bread. Each dish was served in old Indian style dishes and full of flavor & a lovely heat. The naan had lovely chunks of garlic and melted butter on it. We had 4 drinks the 2 dinners with 2 sides and came to €40. The bar was clean as were the bathrooms. So I would def visit again if back in the area. Keep up the good work!!..:))

The Arch Wembley is the main restaurant serving The Holiday Inn London Wembley hotel, and it is…read morealso where breakfast is served. After struggling to find some food in the LDO and surrounding areas in Wembley on event day, ahead of watching City beat Spurs 3-1, I decided to call in here and it really was something I'd instantly regret. The whole decor was cheap and basic, it felt more like a cafe than a restaurant. The staff spoke really poor English, for example communicating regarding my allergies was difficult and they didn't even seem to know what gluten was, in the end, I offered for a plain chicken breast with mashed potato, which they recommended. I did have an issue straight away, with my tap water, the tap water was presented in the jug and had a hair in, after calling a member of staff to complain, I asked for more water but instead she come over and cleaned the table, after explaining again I was in a hairy situation and wanted the water to be replaced, she comes back and CLEANED THE TABLE AGAIN! with some sort of spray. It was only until after that she finally understood and replaced the water, this was so frustrating to have to go through something so disgusting and then the staff member expected me to carry on drinking the water and didn't understand the word replace. That was just the start. My meal was a huge let-down, it was presented sloppily which I certainly didn't expect for £12, the whole dish tasted like it has been frozen, it was bland, watery and had no flavour, which applied for both the chicken and the mashed potato, even mayo was unable to save or revive the dish, like the cheap, poor food quality the same could be said for the mayo which was a sloppy, watery, disgusting mess. Being an event day and only offering a limited menu alongside a buffet is no excuse for food being of that awful quality, and service being of that awful quality, to the point I'd even say the terrible nature and careless nature of the staff here, not understanding about gluten-free, or even being able to replace a water which I found a hair in, and then the food quality being so bad, I just couldn't eat it, I feel this is a huge let-down and is a place to AVOID AT ALL COSTS, in an area with so much choice, it would be best to wait somewhere else than come in here and eat awful food. I now understand why this place wasn't as busy as every other restaurant and fast food chain in the Wembley area on the day of my visit, and of course this place is going to be awarded a one-star rating, I'd probably even go as far to say if it was possible to give The Arch Wembley at The Holiday Inn, zero stars, I would!

I stayed at this hotel for a week and I've honestly never been so impressed. The staff here is…read moreextremely friendly and helpful. It's a small hotel but I think they did a good job of making me feel like I was at home. My room was also new and the bed was super comfy. I also recommend their maid service whom did a great job tidying up each day... Including folding my pajamas lol! They also have a restaurant downstairs with good food at decent prices. They mostly serve Italian food and I recommend the risotto. When my friend was sick they also was able to charge us for a banana we wanted. You also have the option to order room service, which I never do but recommend it here. One minor issue is that they have kind of spotty wifi. It's mostly good but there are some periods where it didn't really work. Again this was a non issue for me because I wasn't there on a business trip, but if this is important to you take note! Lastly, they also have a taxi service they call for you. I requested one from the hotel to gatwick for 75 pounds!! Way cheaper than an actual taxi and even uber sometimes. If I'm ever back in London, I will definitely pay to stay here again. It's around a 15-20 minute ride from central London. I'm not much for crowds so this was the perfect hotel for me.

Do not stay here! I had such a bad time staying at this hotel…read more Firstly it's located quite the walk from Hanger Lane tube station, all the way in zone 3. The walk could have been nice but the neighbourhood unfortunately did not feel very safe. I mean there's a huge fence around the hotel... What kind of neighbourhood even needs that? Secondly it's also located next to a very busy motorway and the windows are poorly isolated. This results in sleepless nights for light sleepers. Thirdly it was so incredibly hot because the rooms do not have air conditioning! Fourthly there's the food: breakfast is immensly expensive and dinner, well, they probably got that straight from food store "Iceland", but of course sold them at a higher price because they made the effort of microwaving the food for us first. Probably the only reason they even deserve a star are the beds and pillows, which are excellent. But seriously, London has better accomodation to offer.