I travel quite a bit and I'm loyal to Hilton and I must say this one is in my top five. Jonathan…read moreburl was brilliant and treated me very well...he upgraded my room and added executive lounge privileges which I truly appreciated and makes me very happy to be a gold Hilton honors member. The gym is outstanding sand I've been in some hotels that have had sub par gyms and I'm someone of I can I like to workout when I'm traveling. I didn't get to try the heated pool but I will next time. The staff throughout the hotel have really been stellar. I'm looking forward to returning soon

Our room was spacious and ultra-clean. Staff at the checkin were very helpful and friendly. The…read moresecurity was omni present, but essential these days in any major city - so we were pleased about that. Indeed when we arrived back well after midnight the security was VERY present and active. Cleanliness was second to none, the only criticism we might have is the complete lack of seating in the large lobby. When you are waiting for your Uber and it is freezing outside a seating area would have been very welcome Yes we would stay again - at £190 for such a nice room in London is a good deal Review number 77 2023

Holiday Inn London Wembley is one of the many Holiday Inn hotels, this one is located in Wembley,…read morejust a few minutes walk away from Wembley Stadium, coming out of the stadium if you pass the ibis and turn right, it will basically be right there. The entrance to the hotel is awful and more aimed towards cars, it involves walking between barriers for cars which is frustrating and then going towards the entrance. The hotel lobby is okay, the staff seemed nice enough and even offered me a KitKat when I checked in, as well as water flavoured with various things including cucumber. I did have an issue on check-in, I was told you must present the original booking card you paid on, when you check in which wasn't made clear on the website, hence this was frustrating for me. Normally staying at Hilton hotels, I wasn't used to this but with the Hilton fully booked I had no choice but to stay at the Holiday Inn. My hotel room was quite small, it did have decent facilities such as a safe and TV with Freeview, the bedroom, however, was so small you could barely move in it, and it isn't a place you'd want to spend a long period of time in, luckily I was only staying for a night after watching Manchester City defeat Spurs 3-1 at Wembley, to go one win away from lifting the Premier League title. I can not comment on the hotel breakfast as I did not try it, but the whole scheme was confusing meaning you had to go to the reception desk to get a voucher to get it cheaper than going to the restaurant its-self, which is just hilarious, it makes no sense and just adds more time and inconvenience for the guest. The main reason I decided not to have breakfast here was that I prefer the Hilton nearby anyway, but the previous dining experience the day before had a huge influence where they served food at high-end prices which tasted cheap and the quality was so bad, I wouldn't even feed it to a dog! I also didn't like the lifts to the hotel, they were really small to the point you could barely fit a person with a suitcase in, or even a wheelchair, then to get on each corridor there was a large door which I didn't like either. My room also lacked a fridge, which was annoying as I didn't have a place to put things such as milk, the room was mostly quiet away from exterior noises such as an ice machine and lift, which have troubled me at other hotels but corridor noise late into the night still did trouble me, and slight noises from outside too however luckily these noises weren't as bad as I experienced back in December at Hampton by Hilton Newcastle, where I couldn't get any sleep at all. This is an awful hotel in a good location by Wembley, if you put this hotel in any other location I'd even go as far as to say it wouldn't survive and it is surviving on the basis of location alone, and it certainly isn't somewhere I'd stay again, due to the huge uncomfortability throughout various aspects of the hotel, even going down to the size of the room and uncomfortable bed, hence Holiday Inn London Wembley deserves a single one-star rating.

Poor service and overall disappointing treatment and handling of meals. Every meal I ordered from…read moretheir kitchen was a mess. I ordered the same salad on two different days and not only was the presentation of the plated dish different but the ingredients were different as well. The manager assured me the dish was prepared correctly which (in my opinion) meant the first dish was prepared incorrectly. The manager shrugged it off with a "I don't know how it was prepared before". He then walked off with no further interest in assuring his customer was satisfied. On a different night I ordered fries covered in cheddar cheese and received fries with cheese on the side. Not sure what caused the miscommunication there, but in this circumstance they at least offered to correct the dish, and they got it right the second time.

It was a wonderful time in London. The hotel was nice and chill.Of course, the rooms are smaller…read morethan those in the US, but it was a nice stay overall. I would like to give a shout out to Joe, the bartender. He was always very pleasant and joyful to be around. He also went the extra mile after the kitchen was closed to have the kitchen prepare some chicken tenders for me. Thanks! Your kindness goes a long way. Until next time, Cheers!

The room is ok but is not usb inside the room The bathroom…read moreis small and the big issue is the toilet the flushing system is terrible only use once f lush is great but you have to wait to fill the tank 10 minutes before to flushing again that's is a no no I ask the employee why is that . they answer to be patience and pump the water to fill up again

Fly Eagles Fly! Just steps away from Wembley Stadium, this was the scene of the pre-game tailgate…read more Pretty decent size inside and tons more outside. Didn't buy anything as all food & drink was free during tailgate. Staff was fun too.

The Green Man Hotel is situated around 300-400 yards away from Wembley Stadium or Wembley Arena, so…read morethis pub is ideal for a drink before any event you may be attending. The pub boasts a massive beer garden with plenty of seating. Food is standard pub menu but they do serve up to 10pm and kids are welcome until 9pm.

Exceptional staff who are genuinely happy to answer questions and help! Beautiful hotel and good…read moresized rooms. This location is great for shopping and walking around as well. The only thing that could make it better is having Twinnings Apple tea in the room.

Ordinarily I do not write scathing reviews of hotels, but I am so appalled by the complete and…read moretotal lack of professionalism at this Novotel, that I feel it is deserved. My husband had an extended stay at this hotel because of his work that keeps him away for months. I joined him for a visit for a few days, and so he added my name to his room (as we do frequently- we hadn't seen each other for 3 months) When we went to get breakfast on my first morning, I was questioned by the host, and my husband was quick to clarify that I would be staying for a few days and to simply charge the room for my breakfast. This matter became so confusing to them that it came up a total of 4 times at the table as I attempted to make a plate and get a coffee. Their complete and total lack of hospitality and social grace prompted us to leave the restaurant and not return again. I have never been made to feel so uncomfortable in any hotel anywhere in the world, as my presence is always above board. I will never return to this hotel and do not recommend it unless you want a noisy party scene and an unprofessional staff. Shame on the manager that brought this topic up once again upon his check out. He truly earned this terrible review.

Staff was great!! Rooms for family - Super great…read moreProximity to tube station - Phenomenal. Options for food nearby - A bunch! Rate - Decent! Would I stay again? absolutely!

Well we visited yesterday and had a very pleasurable experience. Just arriving in London from 12…read morehrs of travelling we were tired and hungry. We found the arch by chance and were greeted warmly by bartender. Had a nice selection of beers on draft & bottles. The menu Is mainly Indian but suited us. We shared 2 super tasty dishes of chicken Korma & Lamb Bhuna with rice and Garlic Naan bread. Each dish was served in old Indian style dishes and full of flavor & a lovely heat. The naan had lovely chunks of garlic and melted butter on it. We had 4 drinks the 2 dinners with 2 sides and came to €40. The bar was clean as were the bathrooms. So I would def visit again if back in the area. Keep up the good work!!..:))

The Arch Wembley is the main restaurant serving The Holiday Inn London Wembley hotel, and it is…read morealso where breakfast is served. After struggling to find some food in the LDO and surrounding areas in Wembley on event day, ahead of watching City beat Spurs 3-1, I decided to call in here and it really was something I'd instantly regret. The whole decor was cheap and basic, it felt more like a cafe than a restaurant. The staff spoke really poor English, for example communicating regarding my allergies was difficult and they didn't even seem to know what gluten was, in the end, I offered for a plain chicken breast with mashed potato, which they recommended. I did have an issue straight away, with my tap water, the tap water was presented in the jug and had a hair in, after calling a member of staff to complain, I asked for more water but instead she come over and cleaned the table, after explaining again I was in a hairy situation and wanted the water to be replaced, she comes back and CLEANED THE TABLE AGAIN! with some sort of spray. It was only until after that she finally understood and replaced the water, this was so frustrating to have to go through something so disgusting and then the staff member expected me to carry on drinking the water and didn't understand the word replace. That was just the start. My meal was a huge let-down, it was presented sloppily which I certainly didn't expect for £12, the whole dish tasted like it has been frozen, it was bland, watery and had no flavour, which applied for both the chicken and the mashed potato, even mayo was unable to save or revive the dish, like the cheap, poor food quality the same could be said for the mayo which was a sloppy, watery, disgusting mess. Being an event day and only offering a limited menu alongside a buffet is no excuse for food being of that awful quality, and service being of that awful quality, to the point I'd even say the terrible nature and careless nature of the staff here, not understanding about gluten-free, or even being able to replace a water which I found a hair in, and then the food quality being so bad, I just couldn't eat it, I feel this is a huge let-down and is a place to AVOID AT ALL COSTS, in an area with so much choice, it would be best to wait somewhere else than come in here and eat awful food. I now understand why this place wasn't as busy as every other restaurant and fast food chain in the Wembley area on the day of my visit, and of course this place is going to be awarded a one-star rating, I'd probably even go as far to say if it was possible to give The Arch Wembley at The Holiday Inn, zero stars, I would!

We bought tickets to see Oasis last year at Wembley Stadium. Not wanting to repeat the mistake we…read moremade when we saw the Cure at Malahide Castle, where we were compacted like sardines on the tram ride back to Dublin, I quickly found a room at a hotel that was walking distance from Wembley Stadium. I knew rooms would book fast, so I grabbed what I could see that was available. That turned out to be Wembley International Hotel. The hotel worked for what we needed to: it was a 10-minute walk to Wembley and back, provided us with a room for the night, and allowed us to avoid the two-hour delayed Tube ride back to London. Outside of that, I would never book this hotel under any other circumstances. The hotel doesn't allow for taxi service to come and go due to the gated entry. We took an Uber back to London, where we had to load our luggage from the street. Not the most convenient, but it was doable. The check-in process was as easy as the check-out process. The staff were at least helpful when we needed to double check the room for my wife's passport, which was still in the safe, fortunately. For what I spent on a room for the night, it was pricey (most likely due to Oasis playing at Wembley -- which is fair enough for having dynamic pricing). The lobby interior is fairly budget in presentation, very cheap in appearance, not warm and inviting to the eyes, which looks more like a loading station for buses. The bar looked like it was set up for riots with the bar behind clear plastic paneling. They do have a restaurant for dining, but we didn't bother given it's appearance and most likely lack of gluten-free options. The hallways were dingy and sketchy, with blue carpeting and doors separating the elevator area from the hotel room hallways on each floor. The room itself was doable because it had a bed and a bathroom, but this was no frills. The rooms have the feel of where you go for long-term stays when you're down on your luck, with not a permanent home to reside. The furniture was bare bones. We did have a spare pillow. But the feel of the hotel room didn't make us want to unpack much outside of toiletries and essentials. Nothing about the interior indicated this was a clean place to stay. It felt icky and sketchy. It worked for what we needed for essentials, but that was it. I wouldn't stay here again for enjoyment.

Where to start? When I got to the hotel, the staff was nice and gave us a key to the hotel room. I…read morewas expecting a nice bedroom but when I came in there was cracks and dirt on and ceilings, dirt coming down the walls. I could feel the springs on the bed. The bathroom sink water wouldn't go down the drain. The bath was dirty and the shower head had dirt on it. The breakfast made me be sick. Nowhere to fill water up.

Excellent hotel. Well located near stadium and Tube Station. Good sized modern rooms.read more