We had an early flight into London but the hotel wasn't able to check us in early. However, they allowed us to keep our luggage in storage until we could check in. We got a family room (2 adults and 2 children) and the room was very roomy. Shampoo and soap were supplied in large dispensing bottles. I'm not sure if this a European thing but they had a towel warmer that I absolutely loved! Thankfully we were just one floor up and our room was near the stairs. Otherwise the layout of rooms was somewhat confusing. Rooms were clean and beds very comfortable. I'm lobby, they always had 3 different flavored drinks. The computers in the business room had issues Location-wise we were happy. Close to Natural History Museum and Kensington Palace/Hyde Park. Close to Gloucester Underground. Lots of restaurants, grocery stores were nearby. I'd definitely recommend it. read more

Radisson Blu Edwardian Vanderbilt - Hotels Near Me - London, XGL

I was satisfied with this hotel, but I was hoping for a bit more from a Radisson Blu property. The hotel has very narrow hallways. This is makes strollers a huge hassle, but I sort of expected it in London since many buildings are old. Just be aware. There are several stairs to enter the hotel, and there is no ramp. The hotel staff or passersby were always happy to help us without the stroller as needed. Much about the hotel was great. Great breakfast, clean rooms, and a friendly staff. But there was just a lot of inconsistency. The rooms are equipped with coffee pods machines. Fine. But it was like pulling teeth trying to get pods each day. The first two days, housekeeping did not replace the pods at all. Each day after that during our week-long stay, I left a note asking for more coffee pods. One day, I got one pod. The next two, none. Ridiculous. Our key cards deactivated almost every day. This is another huge hassle when you have young ones with you because you have to tell through the narrow hallways to go back to the front desk and get new cards. One of our rooms was a premium room in order to accommodate a crib. The arm rest of the couch was broken. I would stay here again because it was a decent value in January given the location. It is just a 5 minute walk to the grocery store, pharmacy, and Piccadilly Line, and less than 10 minutes walking to the Nature and Science Museums and Hyde Park. Just manage your expectations and you'll enjoy your stay here. read more

Horrible customer service. Accidentally booked the wrong night here after the fire at Heathrow. They had five more nights to sell the room I wanted to cancel but wouldn't. NEVER STAYING AT A RADISSON EVER!! read more

My wife and I just had a great experience at the hotel. The breakfast buffet for a reasonable price was well done and very convenient. The hotel had a European atmosphere instead of being at a place where it is more like being back home in the US. The staff was helpful and courteous. The room was well appointed and done with high quality workmanship. The bed was very comfortable. The price was amazingly reasonable given the location in central London. We were very close to a tube that goes right to Heathrow. read more

I stayed at this hotel about three weeks ago and I was there for 10 nights. I visit London frequently and always stay here. My room is consistently spotlessly clean, and very quiet. And has the most comfortable bed of any place I've ever stayed. Every one of the staff I came in contact with was absolutely friendly and professional. Their restaurant, where I had breakfast every morning was superb. The food is just incredibly delicious and beautifully presented and obviously a very high-quality .The restaurant manager Cecelia keeps everything in perfect running order- she is amazing. Also Cesar, Lita, and Vijay were always ready to help me in anyway. This hotel made me feel so comfortable and like a VIP! I never wanted to leave my home away from home. Special shout out to Aleksandr - he helped me in so many ways and to make my stay was 1000% enjoyable. . read more

The room was adequate. The bed was comfortable. The restaurant was very good and the bartender superb. Go for dinner but don't stay there. It's designed for rabbits, quite the warren of halls and stairs. The lifts are often disabled and when you find one that works it is being used by visibly resentful housekeeping staff who use the lifts to transfer supplies. Not an accommodating experience. More of a fancy hostel than a hotel. read more

This is the third time we have stayed at this property, and honestly we love it. The reason for the theee star rating is the restaurant management staff, they make the stay uncomfortable and odd. It is the most bizzare thing, and it is sad when we cannot enjoy the lovely restaurant or bar attached to the property. The waiters, waitresss and bartenders, are really amazing and genuinely kind. The breakfast waitstaff needs some training and seem out of sorts, but they try and are attentive. Back to the managers though, every single one of the three gentlemen that run the restaurant, and the hotel GM just give off the most uncomfortable vibes. I have spoken to other guest and they have acknowledged the same feelings. To me, it is very unprofessional and unnecessary. They are constantly addressing staff in front of patrons, they pull staff away from patrons for mid day meetings within view of all guest, not something that should be done in any business. And God forbid you are taking to a bartender for more than a minute, they will come along and pull them aside, it is almost like they fear the staff talking to guest. Honestly, it is to the point where they at most times rude, the dirty looks are non stop. My wife and I are very successful business professionals, we do not ever act inappropriately, so the judge mental looks are baffling to me. I feel quite badly for thier staff, you can see the fear in thier faces when they are interacting with you. Again, if they try and be good ambassadors of the hotel and restaurant by patron interaction, they are pulled away. I would not let these three deter anyone from staying at the Raddison though, again, the accommodations and non management staff are lovely. The food is very good, the bartenders are awesome when we get our drinks to bring back to the room. We never sit at the bar due to the uncomfortable feeling when doing so. I truly believe the three managers, including the general manager should be trained by non management employees in customer service and customer interaction. As I write this, they just reprimanded the bartender for talking to me. The "manager" Tony is now trying to be a bartender and he is terrible at it. He should be doing dishes, as his forward facing interaction is not pleasant. I also just witnessed a woman get up and ask for her bill because they had the waitress in the midday meeting. She paid her bill, at the bar expressing her displeasure that they the waitress was pulled away, only to be giving a half smile and then a dirty look by the manager. She left a tip stating the waitress deserved it, i wonder if she even received it. I will be contacting the Raddison Corp and passing along this review. The two restaurant managers are the only thing preventing this hotel from becoming one of the best in London. I am certain the GM is more than qualified to run this establishment, I just feel he needs to hear what people see as his actions may not be intentional. Walking loudly and repeatedly across the dining floor during breakfast seating without acknowledging a single guest is quite intimidating. PLEASE train your two male restaurant managers or replace them so we can enjoy the restaurant and bar on our next stay. And please try to be a bit more interactive with your guest and less so with the employees while they are working. Lastly, the rest staff is great, and I really wish I could rember the one bartender (young Indian gentleman) as he really is a great ambassador of your brand, you could use ten of him. read more

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My go to hotel in London - I love the convenience to the underground, groceries, restaurants, and Kensington high street. When traveling alone, they have a mini room that is a great rate if ok in small quarters. i also get the breakfast included rate as the dining room is a perfect start to my day. read more

I would definitely stay here again! The service was absolutely attentive. I caught a red-eye and arrived at the hotel around 9 am. Because check-in was at 3 pm, the concierge informed me to check back at 1 pm as all the rooms were booked. However, I circled back around 10 am and sat at the business center looking pathetically tired, and they found me a room at 11! The complimentary breakfast is outstanding. An assortments of fruits - grapefruits, oranges, pineapples - are offered in addition to freshly squeezed juices - orange and cranberry were the ones I tried out of several others. The hotel offers other pastries, yogurts, and hearty breakfast items. This was the first time a hotel offered the kinds if healthy breakfast foods that I would normally have at home. There are complimentary water boilers and waters in the guest rooms, as well as a fully-functioning heater, which I happily utilized as I caught a cold at the beginning of my trip. The rooms are quite loud. However, it may be because I took several naps (induced by my cold). At one point, I thought someone was in my room although the noise was coming from outside. However, the close proximity to the Gloucester station (1 block away and accessible from Heathrow airport by a ~40 minute ride) as well as a grocery market and museums make this hotel a standout. The gym downstairs is well-kept. read more

Radisson Blu Edwardian Vanderbilt - Complimentary breakfast buffet assortments - Hotels Near Me - London, XGL

Nice hotel in wonderful area. The rooms are a little small, but comfortable. The service and employees are excellent and very helpful. I even needed some superglue to repair something on my purse and they found some...as an example. The breakfast buffet is extensive and good, but the same every day. Their television has many cable channels if you are stuck in the room. The location is probably the best part, you are basically right across from the tube stop. You are walking distance to many shops, pubs, restaurants, a large park and even supermarkets. Plus, you are in the ROYAL city of Kensington! read more

Impeccable tea service with excellent sandwiches and cakes. The scones were perfect with coddled cream and excellent strawberry jam as was the staff. Very impressive service. My favourites were the smoked salmon and egg salad which went perfectly with prosecco in a well appointed historic building. The only thing I would improve on would be water as soon as we were seated, and I prefer my tea water a bit hotter to steep longer. As an American tho, what do I really know about afternoon tea? read more

Radisson Blu Edwardian Vanderbilt - The menu and assortment - Hotels Near Me - London, XGL

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I actually had a pretty good experience at this hotel. I can see if you got a room in the basement or one that looked onto the street that it could be dark or noisy, but the room I had was on the 7th floor looking over the back. The room was in good condition and appeared to have been recently redecorated. The refrigerator and flat screen tv worked well. It was cooler this October so I never turned on the AC. The heat seemed to work fine though. After paying an exorbitant amount of money for tiny room at a trendy boutique hotel in the Parisian Marais, I found the room to actually be kind of large by European standards especially for this price point in London. I had light from a shaft near the bathroom but I also had a window that opened up over the quiet alleyway that let in lots of light and air in the bedroom area. The hotel is virtually across the street from the metro and is in a great neighborhood near lots of coffee shops and restaurants. The garden and lots of shopping are not far away either. The restaurant serves a decent all you can eat breakfast. The lounge area bar has a good selection of single malt whiskeys. We had a few one evening in one of the nice wing backed chairs that they have near the fireplace. This place seems to be well kept and well run. I wouldn't mind staying here again. read more

Radisson Blu Edwardian Vanderbilt - Hotels Near Me - London, XGL

We came here for high tea. I mean. what can you experience in London, more English than high tea? The Raddison Blu is the restaurant attached to the Raddison Hotel on Cromwell road. It is surrounded by beautiful old buildings, and is really a classy place. The tea was fantastic and the selection of sweets and small sandwiches that went with it were fantastic. The ladies serving us were from the Philippines and were so sweet to us. It's hard to beat the world famous Filipino hospitality, and these ladies exemplified it. They spoiled our daughter more than she needed, but it was so fun to watch. The tea here is fast and efficient, but you have time to savor and enjoy it. The quality is really good too. There is plenty of food and if you taste something you want more of, they are happy to bring it. It is a little expensive, but definitely a one of a kind experience. read more

Before checking in, we went into the grill for a sandwich and salad and were TOTALLY turned off! Although the decor is lovely, the staff were entirely missing! After waiting at our table for nearly 15 minutes with NO RESPONSE from anyone, my husband went up to the bar and the bartender took his order. A Club Sandwich, Chicken Salad and small coke came to about $50! And, then it took another 45 minutes to deliver our food to us. The sandwich had such spicy mayonnaise that my husband couldn't even finish it! My salad had a dressing that was painful to eat! When the waiter brought the meal, he was surprised to find that no one had even given us silverware...... Needless to say, we left very unhappy customers. read more

We had a twin bed room in the back of the hotel Pros - Very nice and helpful staff, clean, quiet, nice towels, good WiFi, perfect location (near restaurants, pubs, grocery stores, laundry and shops. Cons - only 1 pillow on each twin bed, comforter is heavy and it is the only cover on the bed. The hair dryer is in the drawer and attached so you can't take it out far enough. It was difficult for me to use to dry my long, extra thick hair. read more

I write this review from my hotel room, using their free wireless connection. Objectively and from appearances, this is a nice place. The location is very convenient to the Gloucester Road tube stop, the staff is friendly, the room is pleasantly furnished, there's free wireless access, and the toiletries are abundant. However, the reality of my stay here was only "okay." I only had an overnight layover in London, so I figured that I'd want something pretty well located. The price was right for this hotel, so, after consulting TripAdvisor and seeing its four-star overall rating, I booked this place. Upon arriving in London, I had quite an odyssey getting to this hotel due to the tube renovations and the Circle Line not running this weekend. Cool, not their fault or anything. I got here and the receptionist checked me in and informed me that South Kensington was, in fact, not the closest tube stop, but rather it was Gloucester Road. Armed with that knowledge, I headed to my room on the ground floor, navigating a lot of winding hallways and directional signage along the way. When I got here, I was impressed by the high ceilings, the simple yet pleasant furnishings, and the clean marble bathroom, complete with eco-friendly soap, lotion, body gel, and conditioning shampoo dispensers of honey-lemongrass fragranced toiletries (so that we don't all use millions of individual bottles and bars). Basically, I was rolling with four stars overall until I turned in for the night. Then I tried to go to sleep, and oh, how the mighty have fallen. The cons: the street noise is rather loud. Even bigger con: HOLY SHITE are the walls thin!! I can hear my neighboring room's television as if it were....well, in the next room. I wonder why my tiny little single rooms in Munich and Milan were dead quiet by comparison...? Man alive. Oh, and another con: there's an exhaust fan in the bathroom. IT NEVER TURNS OFF. Let me repeat: IT NEVER TURNS OFF. And it's loud. I can hear the exhaust fan as if it were...well, blowing (quite loudly) in the next room. Argh. Basically, I have noises coming from above my head (neighbors and their television at 2AM), to the right of me (street noise), and to the left of me (the never-ending exhaust fan). Some miscellaneous cons that I'll also mention as annoyances: (1) the refrigerator doesn't feel at all cool, which wouldn't be a problem except that I bought yogurt to eat for breakfast tomorrow morning (um...maybe that's a bit iffy now?), (2) the bathroom shower gets a Design FAIL for being impractical to use with a swinging glass door that swings out to block the towel rack...um, I basically got water all over everything, since it also is a half-door, leaving the back half of the shower completely exposed, and (3) it wasn't clear (and nobody explained) to me that I needed to put my card key in the slot by the door to activate the electricity in the room. I walked around in the darkening dusk, trying to figure out how to "let there be light!" (Um, did I try to clap on-clap off? I plead the Fifth.) While this may be a good enough place to stay for some people (*coughs "heavy sleepers"*), I will not be back because I generally expect to be able to sleep when I book a relatively decent, non-hostel hotel. I find it rather telling that I can report that my multiple nights at the two little single-bed rooms in Munich and Milan afforded a better night's sleep than my stay here. read more

I ended up spending a lot of time in the Radisson's lounge as my folks were staying here and they don't really like walking around London for an extended period of time. It was also pouring out, so we spent a lot of time sitting in the armchairs drinking beer. It was a nice place, swanky location, with doormen who greet you warmly. Bar service was a little slow, and the main floor washrooms had a step between the two doors that could kill. But this place is tiny! We went up to see their room and somehow we fit the four of us in the elevator. I can't imagine fitting in that elevator with another person and luggage. The rooms were also mini, very nice with good amenities, but so small. I was staying at a Travelodge near Kings Cross for 30 quid a night and my room was bigger. Ate at the restaurant here too and I would have enjoyed it more if I hadn't been awake already for 25 hours. They had house baked bread, and I had a vegetarian main that involved mushrooms and a tart. No, not a hooker. This place is excellently located to the tube station where you can catch the Picadilly or Circle and District lines. I think this Raddison is more about location, location, location, then function, function, function. read more

Small, petite, bijoux, tiny... All words that do NOT describe how cramped this hotel is. read more

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My husband & I stayed in the Radisson Edwardian Vanderbilt for four nights during the first week of August. It's located in South Kensington and within walking distance of the Royal Albert Hall and the Victoria and Albert Museum. The hotel was OK. The location is several blocks from the underground, so you can take the underground directly from the airport if you don't have too much luggage to tow (I had a back pack & one suitcase on wheels). It's within a few blocks of a great many eating establishments--particularly breakfast places and cafes. As with many hotels in expensive mega-cities, our room was very tiny and with virtually no natural daylight, since the only window looked in on a light shaft and was papered over. Not good if you're claustrophobic. For some bizarre reason, the door nob and key card entry to the building where our room was located was literally a foot off of the ground, which made it extremely difficult to unlock--especially if you had your hands full with luggage. The rooms are dingy and beginning to show their age. The furniture is worn, marble tile in the bath is stained. The refrigerator in our room was broken. Inadequate air conditioning & the lack of any window that could be open made the room sweltering hot and steamy after two consecutive showers. Moreover, the shower design is such that water literally gets everywhere, despite any attempts you might make to keep the water inside the tub area. The towel warmer was broken, the bathroom socket was inoperable, and the bathroom intercom, which allows you to listen to the television was also broken. The bathroom did come with a few amenities such as cotton balls, q-tips, shower caps, lotion & liquid soap, at both the sinks & the tub, which was convenient but hardly made up for the dismal surroundings. At least the room had a safe, which did come in handy. The cleaning crew was surly and would leave their equipment strewn all over the common area just outside our room. Ah--the common area. The common area outside our room was apparently being used as a storage room, since there were stacks of tumblers, dirty dishes, and furniture that was facing backwards & actually blocking doors. The main lobby of the hotel was extremely small (really only equipped to hold 6 people comfortably) and rather uncomfortable when very large numbers of people were checking in and out, which was often. All in all, I would say that the best thing about the hotel was the fact that it provided even more incentive to spend a good 12-14 hours a day roaming around London. We'll be staying at another hotel next time we visit London. read more

Dear Staff at the Radisson Edwardian, Thank you so much for not pestering me when - ill, fevered and disoriented - I ducked into your establishment to use your facilities, wash my face and reorient myself. I suppose if I was a snooty patron I would frown upon such laissez-faire treatment of wayward urchins, but as a wayward urchin, I thank you. Are all my reviews in London going to involve getting lost? Kisses, Misplaced Me read more

Stayed here for a week with my husband this past February....really great location. You can enjoy the quiet, peaceful neighborhood as opposed to being in the downtown, congested, busy city....it's also LITERALLY across from the tube station so it's super close to transportation and easy to get around. You can also walk to museums and to Harrod's! The hotel itself is very nice...nice room, small but comfortable enough..Had a good time at the lounge/bar downstairs, room service was AWESOME food, and wifi was free. Enjoyed our stay and would recommend to others. read more

I stayed here for one night, for business. The hotel is easy to find and in a fantastic location, just across the road from Gloucester Road tube station, and a short stroll from South Kensington tube. The hotel looked fantastic, and the staff were some of the most helpful and professional I've encountered in a hotel. When I stayed, the restaurant was undergoing some refurbishment - none of this work affected my stay in any way. One thing I wasn't overly keen on was the fact that the room was a real faff to get to, I stayed in room 229 and finding it was like a maze. The lifts seemed not suited to a building of this size, but as I was only on the second floor, taking the stairs was fine. The other issue was the fact that the end of the toilet seat was located approx 15 centimetres from a wall, meaning that you could not sit on the toilet seat as it is intended, rather, you have to sit on it sideways - are you guys actually serious? Come ON, totally not fit for purpose! Aside from this I found the room lovely, comfortable, and well equipped for my stay. Very speedy wifi also. I would certainly stay here again and would recommend it to any visitor to the city. read more

Have stayed here multiple times. Room size do vary. My dad has stayed here and seriously got the smallest room in the world when he's booked a single. Single size rooms are laughable because they are SO small But get a double or anything besides a single and you'll be pleased. Clean and the decor is posh, but welcoming. Concierge is extremely friendly. I once stayed here for a night and was planning on leaving the next day but ended up getting sick and staying another day. The hotel was extremely helpful and got me an awesome deal allowing be to stay the night at an incredible rate. read more

Radisson Blu Edwardian Vanderbilt - Single Room - Hotels Near Me - London, XGL

Staying here right now!! The staff is amazing, very helpful, and will do what ever it takes to make your stay as comfortable as possible. Stafano truly has his guests' best interest at heart, he wants you to have the most pleasant of stays. We had a few travel glitches with the airline and he guided me right through it, utilizing the most efficient and cost effective means. Thank you!! The English Breakfast is phenomenal, service top notch, food hot and fresh. The fruit was ripe, and flavorful. A variety of juices and tea. The rooms are supplied with wonderful toiletries, robes, slippers and thick soft bath towels. The family room is spacious with our own foyer, allowing us privacy , and the sofa bed is super comfy ! The location is close to many major attractions, and tube stations, Thank you ! read more

Although this hotel is quite charming aesthetically, I was more than a bit disappointed in the sleeping experience which is, after all, why a person needs a hotel room! Despite the fact our family room sported beautiful tall windows, they were bolted shut. No fresh air for you, my precious! As a result we had to run the air conditioner all night, which was both incredibly loud and terribly inefficient. Despite going to bed utterly exhausted from a day of flying and touring around London with the family, I simply couldn't sleep for all the noise and an overly warm room. Minus 2 stars! The hotel does get 3 stars for a spacious room, deep tub and good complementary coffee in the lobby. But it also loses one for obviously "tired" (and a bit dirty) carpet, an out-of-order lift, and according to hubby a less than impressive concierge desk. read more

The room was clean but the bed was as hard as a rock and the bathroom stunk. The toilet didn't flush well and the sink didn't drain. Service was friendly and helpful but the elevator also stunk and there were carts of stuff blocking the halls on the 3rd floor. read more

GREAT breakfast, but no variety from day to day. Rooms were small and the bathrooms tight. Elevators (2: one at each end of the hotel) are really dinky (like four people would be tight), and are shared with the wait staff (who can't get their carts and equipment up and down otherwise). Very difficult if you are impatient or disabled. Convenient to Kensington sites, as well as transportation (tube across street, bus hub around corner). The bed was comfortable, but I had a refrigerator in a cabinet that left no room for any clothing drawers (closet only). Bathroom was well appointed, but tight (the door hit the toilet when opened about 45*). Fabulous air conditioner!!! read more

This hotel was excellent. Upon arriving I was immediately upgraded to a larger room at no additional charge. When I complained that my air con didn't seem to be working they fixed it right away. The staff is exceptionally polite and professional. While I was staying here there was a tube strike and they were very accommodating in securing a taxi. Oh and breakfast was delicious and plentiful. I will stay here again. read more

Radisson Blu Edwardian Vanderbilt - Lobby of the hotel. - Hotels Near Me - London, XGL

For a single bed this room is tiny but sufficiently adequate. Very impress how they use the tiny space to make up a comfortable ambience. Free Wi-Fi. 3min from Gloucester Tube Station. Getting to your room can be a maize tour. read more

I stayed here one night before traveling to Southampton to board a cruise in July 2016. The staff was extremely pleasant, helpful and efficient. The room was a decent size, comfortable bed and the bathroom amenities were a bit above average. Easy to get to, and has the added bonus of being walking distance to Harrods. The buffet breakfast was excellent I would highly recommend this hotel. read more

The room in this hotel was very very tiny. Having a room right across from the elevator, it looks like they have tried to cram as many rooms into this hotel as possible. It is very loud outside of the door which is to be expected for right across from the elevator. The bathroom is very small and not very well designed. When you open the shower door to get out, if you are not careful you will soak the toilet paper as it is on the wall right as you get out of the shower. Also, the towel rack is right over the toilet. Don't forget to close the lid or you might drop a towel in there. The bathroom is the biggest complaint that I have. The staff at the hotel is very polite and will help with any needs that you might have. Breakfast is small but very tasty. I would save a couple of pounds and pre pay for it. read more

This hotel was recommended by a business man. We were taking grandkids and not too sure it would do for family needs but took a chance. Turned out to be great. The rooms were very comfortable. The included breakfast was both large and good. Fresh fruit, cheeses, eggs, sausage, bacon (a bit dry), pastries and juice. Enough for teens to fill up. The hotel is half a block from a tube station so all of London was available. The customer relations desk was very helpful. They were able to offer ideas and routes for our expeditions. Even stirred us to a great pizza place, Da Mario's, in walking distance of the hotel. read more

When I think of the Radisson Blu group of hotels, I tend to assume more modern places. This isn't one of those. Of course I wasn't surprised by this after looking at the pictures online. My understanding is that this hotel was structured out of 3 single family homes. I don't know if Radisson did this or another hotel chain. The layout is quirky - clearly reconfigured on a another footprint. Our room was on the first floor and getting to it was very much like walking a maze. If not for the plentiful signs we would probably be still walking around there now. BTW, I'm not sure how anyone in a wheelchair could get to our room. If you need a handicap accessible space, you should probably be clear on that. We had plenty of steps and narrow hallways between the lobby and our room. The room we had was a generous size. The bathroom was small but nice. Wi-Fi was so-so. About 10 Mbps. One funny thing I noticed was in the hotel information book. It had a detailed inventory of items you could "purchase" from your room. I'm sure this is code that if you walked off with it, you'd be billed. Now I've heard some people feel entitled to take towels, but this list seemed silly. Everything from £5 for the hair dryer to £30 for the Sunbeam iron to £100 for the "compendium" to £295 for the "throw"! Who steals an iron? When we checked in we were told that our room included the breakfast buffet. We were surprised but happy about that. After we were welcomed in the restaurant the next morning and were seated with our food, someone came up to us and said our room DIDN'T include breakfast. A bit embarrassing since we had already sat down with our food. Later we asked for clarification with a manager who confirmed that our package did not include breakfast but erased the charge for our first day. Mattress is less firm than I would have liked but I understand that's subjective. What surprised me was how noisy it was. Any movement caused a squeak. All of the staff we came in contact with were great. I think this is a very nice, yet old fashioned hotel. The area around is fairly quiet but there are plenty of restaurants (of particular note is the Bombay Brasserie.) I would say the hotel is reasonably priced compared to other options. My rating of "average" is in relation to other hotels in this price range. Stayed September 2016, traveled as a couple read more

Excellent hotel in great location Excellent staff, comfortable bedding and room. The included breakfast is excellent. If you must be in an expensive, crowded and changing London there is no better choice for a hotel than the Radisson Blu Edwardian Vanderbilt. The Scoff and Banter restaurant in the hotel is an excellent choice for authentic English cooking. read more

The standard room was incredibly small for two people and our (small carry-on) luggage, but we only stayed two nights so it was okay for a short stay. The bathtub was nice and large. I appreciated a good soak after a long, international flight. The staff was neither friendly, nor unfriendly - they seemed to practice customer service with the good ol' stiff upper lip. I think the best thing about this place is its location. There are a post office and Boots on the opposite corner, and the V&A + Natural History Museum are a short walk away. There's even a full0-size Sainsbury's a block or two away. And the tube is kitty-corner. Far enough not to hear the rattle of a subway, and close enough not to call a taxi. South of Kensington, east of Knightsbridge - it's a great spot with lots of good restaurants. Spend a lot of time outside of the tiny room, treat the hotel as utilitarian instead of a luxury and you'll do just fine. read more

Not a bad place for the money. The rooms are bigger than average for London, the location (right next to the underground) is great and the rooms are pretty clean. Okay, a few minor carpet stains but much better than what I have seen in London for this price range. read more

The last time I was in London, I rented a 2-bedroom flat so I suppose I got spoiled because for that much more room we paid so much less. The hotel is ok - I agree with the other reviewers that it may be typical for this part of London but the bathroom is really too small. My husband cannot sit on the toilet (I know, TMI) because his legs are too long - he has to sit sideways. Like another reviewer, the speaker for the TV was not working and water from the shower gets everywhere. And our refrigerator does not work. All of these are in the category of stuff happens and we can live with it. It's only temporary. What bothers me the most is the stench that comes through the AC vents! It smells lilke the SEWER!!!!!! It is positively awful. And the room is so small it's hard to escape the smell. And, the one window in the room does not open so we cannot air it out. As another reviewer said, it gives you good reason to stay out and enjoy London every waking moment. Next time, it's back to renting a flat! read more

This so called Four-Star hotel is anything but. Disorganized, confused, very poor service, mediocre food and rooms the size of a closet. The bathroom width was less than my arm span and I barely fit into the shower (and I am not a large person). Restaurant never delivered half of our dinner and then the waiter had to ask US what we ate in order to prepare the check. Two wake up calls and a call at 9pm to say that I had to come downstairs to pay for my glass of wine. Huh? I told them I would pay when I checked out and the operator sounded surprised. Good location, but not any value for the money. Go somewhere else. read more

I would give it zero stars if I could. The elevator broke. We couldn't take showers in our room because the water stopped working above the first floor. I was directed to take a shower in the gym which was so small I couldn't lift my arm properly to wash my hair. I had to walk through the hotel lobby in my robe to access the gym shower. We were moved into a room with a broken and extremely loud air conditioner so we opted to go back to our broken shower room and be dirty, but at least be able to sleep. The concierge booked me on the wrong sightseeing tour. The concierge also didn't inform me of a better rate on city bus tours which would have gotten me a second day at 1/5 the price. The food was so disgusting it was literally inedible. I was in London for a conference and others who stayed had their door knobs fall off their rooms so their doors wouldn't close. The blow dryer they offered nearly caught fire before it stopped working on first use. Presenters at our conference flew from overseas and had to present before a large audience unshowered after days of travel. This place is a complete dump. I wouldn't pay $25 to stay here much less the $400 per night they charge. I have stayed at roadside dives in the middle of nowhere that were a better experience. Do not stay at this hotel. I won't ever use another Radisson after this terrible experience. read more

Worst. Hotel. Ever. The room is the size of a queen sized bed. No room to unpack luggage and move around. The bathroom is a complete joke. It isn't even big enough for 1 person. The toilet is 4-inches from the wall max....so, you better be left handed. The shower is a lawsuit waiting to happen. It is so slippery when trying to step out without having any rubber traction. The shower is more like a leaky faucet...no pressure at all. There are no vents in the bathroom, so you better enjoy hot steam and slippery floors when you get out. The TV is outdated and is very slow to respond to the remote. And the worst thing of all is that the very squeaky floor is much softer and more comfortable than the bed. My queen sized bed is actually 2 different mattresses pushed together. One mattress must be made from the finest cement in London and the other made of sand. I hope the management of the hotel will reach out to me so I can tell them everything else that is so wrong about this place. read more