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    Premier Inn

    5.0 (1 review)

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    4 years ago

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    Holiday Inn London Wembley

    Holiday Inn London Wembley

    (14 reviews)

    £££

    Wembley

    Holiday Inn London Wembley is one of the many Holiday Inn hotels, this one is located in Wembley,…read morejust a few minutes walk away from Wembley Stadium, coming out of the stadium if you pass the ibis and turn right, it will basically be right there. The entrance to the hotel is awful and more aimed towards cars, it involves walking between barriers for cars which is frustrating and then going towards the entrance. The hotel lobby is okay, the staff seemed nice enough and even offered me a KitKat when I checked in, as well as water flavoured with various things including cucumber. I did have an issue on check-in, I was told you must present the original booking card you paid on, when you check in which wasn't made clear on the website, hence this was frustrating for me. Normally staying at Hilton hotels, I wasn't used to this but with the Hilton fully booked I had no choice but to stay at the Holiday Inn. My hotel room was quite small, it did have decent facilities such as a safe and TV with Freeview, the bedroom, however, was so small you could barely move in it, and it isn't a place you'd want to spend a long period of time in, luckily I was only staying for a night after watching Manchester City defeat Spurs 3-1 at Wembley, to go one win away from lifting the Premier League title. I can not comment on the hotel breakfast as I did not try it, but the whole scheme was confusing meaning you had to go to the reception desk to get a voucher to get it cheaper than going to the restaurant its-self, which is just hilarious, it makes no sense and just adds more time and inconvenience for the guest. The main reason I decided not to have breakfast here was that I prefer the Hilton nearby anyway, but the previous dining experience the day before had a huge influence where they served food at high-end prices which tasted cheap and the quality was so bad, I wouldn't even feed it to a dog! I also didn't like the lifts to the hotel, they were really small to the point you could barely fit a person with a suitcase in, or even a wheelchair, then to get on each corridor there was a large door which I didn't like either. My room also lacked a fridge, which was annoying as I didn't have a place to put things such as milk, the room was mostly quiet away from exterior noises such as an ice machine and lift, which have troubled me at other hotels but corridor noise late into the night still did trouble me, and slight noises from outside too however luckily these noises weren't as bad as I experienced back in December at Hampton by Hilton Newcastle, where I couldn't get any sleep at all. This is an awful hotel in a good location by Wembley, if you put this hotel in any other location I'd even go as far as to say it wouldn't survive and it is surviving on the basis of location alone, and it certainly isn't somewhere I'd stay again, due to the huge uncomfortability throughout various aspects of the hotel, even going down to the size of the room and uncomfortable bed, hence Holiday Inn London Wembley deserves a single one-star rating.

    Poor service and overall disappointing treatment and handling of meals. Every meal I ordered from…read moretheir kitchen was a mess. I ordered the same salad on two different days and not only was the presentation of the plated dish different but the ingredients were different as well. The manager assured me the dish was prepared correctly which (in my opinion) meant the first dish was prepared incorrectly. The manager shrugged it off with a "I don't know how it was prepared before". He then walked off with no further interest in assuring his customer was satisfied. On a different night I ordered fries covered in cheddar cheese and received fries with cheese on the side. Not sure what caused the miscommunication there, but in this circumstance they at least offered to correct the dish, and they got it right the second time.

    Novotel - London Wembley

    Novotel - London Wembley

    (6 reviews)

    ££££

    Wembley

    Novotel - London Wembley is one of the many hotels in the Wembley area, unlike most of the hotels…read morewhich are situated around the east end of the stadium, this hotel is towards the west side of the stadium, close to Wembley Arena and on Wembley Way. I stayed here on a recent trip to Wembley as I watched Manchester City defeat Chelsea 2-0 to win the Community Shield, from the outside this probably looks like one of the better hotels in the area, alongside the Hilton Hotel (which tends to be the most popular and is often used by football teams and fans and sells out regularly), however inside it is less so. Inside, the reception area and lobby was pretty basic, it seemed a little cheap even down to the uniforms the staff were wearing, I even struggled to understand if a staff member was just a football fan hiding behind the desk or an employee at first. As I visited on a match-day the hotel had a presence of security outside who had to approve you going in and out, but this wasn't too troublesome. My room was a decent size however the decor was odd, it contrasted plain and then one wall was blue randomly, the whole decor didn't go well together, it looked like they started painting my room and run out of paint so left it, leaving a freaky mess behind. One of the biggest discomforts about the room was the air-conditioning, I had to turn it off as otherwise, it was far too noisy, luckily it was easy enough to turn off so it didn't cause problems which I've had at other hotels such as the nearby Holiday Inn London Wembley. Another problem was the bed in the hotel, I found it to be far too soft to the point it offered my back no support, and the pillows also were uncomfortable and didn't match the bed, one of them seemed slightly dirty and discoloured as well as uncomfortable. Having phoned reception to sort something out, they couldn't help and could only offer me more pillows. In terms of price, this hotel seemed like one of the cheaper hotels in the area apart from the IBIS, I paid £66.50 for one night, however, I did not get a twin room as I asked for, and the room was a tad too small for a sofa bed or anything else like that. The lifts also appeared to be slightly troublesome, you had to put your key in before you press the floor number and there wasn't enough room to do it, I did have a problem where my key appeared to wipe, and after going to reception and slowly getting a replacement, it appeared to be "erased" again in seconds despite not being near my phone as the receptionist suggested, therefore another problem with this hotel is the keys. The hotel also should do more to cancel noise, during the late evening it appeared to be really noisy outside even with the windows shut, and noise from the lobby also appeared to be a slight issue in the evening. I also found the room service menu to be a little basis, even before considering my gluten-free dietary requirements which was a shame too, the television was basically a reduced Freeview service however the TV guide appeared to be a little laggy and some channels didn't seem to work at all including Sky One! The television was also limited to a volume of 23 which I found to be a tad quiet too. I sadly feel the Novotel at Wembley sadly deserves the same rating as I gave the last Novotel I stayed in, which was around two years ago now in Paris. Due to the main issues with noise, decor and lack of comfort which resulted in me struggling to get a good nights sleep, the only good thing I can find out about the hotel is the location (which even then could be better signposted as I found the hotel hard to find because it was situated away from the others).

    Exceptional staff who are genuinely happy to answer questions and help! Beautiful hotel and good…read moresized rooms. This location is great for shopping and walking around as well. The only thing that could make it better is having Twinnings Apple tea in the room.

    OYO The Arch

    OYO The Arch

    (2 reviews)

    Wembley

    Well we visited yesterday and had a very pleasurable experience. Just arriving in London from 12…read morehrs of travelling we were tired and hungry. We found the arch by chance and were greeted warmly by bartender. Had a nice selection of beers on draft & bottles. The menu Is mainly Indian but suited us. We shared 2 super tasty dishes of chicken Korma & Lamb Bhuna with rice and Garlic Naan bread. Each dish was served in old Indian style dishes and full of flavor & a lovely heat. The naan had lovely chunks of garlic and melted butter on it. We had 4 drinks the 2 dinners with 2 sides and came to €40. The bar was clean as were the bathrooms. So I would def visit again if back in the area. Keep up the good work!!..:))

    The Arch Wembley is the main restaurant serving The Holiday Inn London Wembley hotel, and it is…read morealso where breakfast is served. After struggling to find some food in the LDO and surrounding areas in Wembley on event day, ahead of watching City beat Spurs 3-1, I decided to call in here and it really was something I'd instantly regret. The whole decor was cheap and basic, it felt more like a cafe than a restaurant. The staff spoke really poor English, for example communicating regarding my allergies was difficult and they didn't even seem to know what gluten was, in the end, I offered for a plain chicken breast with mashed potato, which they recommended. I did have an issue straight away, with my tap water, the tap water was presented in the jug and had a hair in, after calling a member of staff to complain, I asked for more water but instead she come over and cleaned the table, after explaining again I was in a hairy situation and wanted the water to be replaced, she comes back and CLEANED THE TABLE AGAIN! with some sort of spray. It was only until after that she finally understood and replaced the water, this was so frustrating to have to go through something so disgusting and then the staff member expected me to carry on drinking the water and didn't understand the word replace. That was just the start. My meal was a huge let-down, it was presented sloppily which I certainly didn't expect for £12, the whole dish tasted like it has been frozen, it was bland, watery and had no flavour, which applied for both the chicken and the mashed potato, even mayo was unable to save or revive the dish, like the cheap, poor food quality the same could be said for the mayo which was a sloppy, watery, disgusting mess. Being an event day and only offering a limited menu alongside a buffet is no excuse for food being of that awful quality, and service being of that awful quality, to the point I'd even say the terrible nature and careless nature of the staff here, not understanding about gluten-free, or even being able to replace a water which I found a hair in, and then the food quality being so bad, I just couldn't eat it, I feel this is a huge let-down and is a place to AVOID AT ALL COSTS, in an area with so much choice, it would be best to wait somewhere else than come in here and eat awful food. I now understand why this place wasn't as busy as every other restaurant and fast food chain in the Wembley area on the day of my visit, and of course this place is going to be awarded a one-star rating, I'd probably even go as far to say if it was possible to give The Arch Wembley at The Holiday Inn, zero stars, I would!

    Wembley International Hotel - View of Wembley from the window.

    Wembley International Hotel

    (6 reviews)

    ££

    Wembley

    We bought tickets to see Oasis last year at Wembley Stadium. Not wanting to repeat the mistake we…read moremade when we saw the Cure at Malahide Castle, where we were compacted like sardines on the tram ride back to Dublin, I quickly found a room at a hotel that was walking distance from Wembley Stadium. I knew rooms would book fast, so I grabbed what I could see that was available. That turned out to be Wembley International Hotel. The hotel worked for what we needed to: it was a 10-minute walk to Wembley and back, provided us with a room for the night, and allowed us to avoid the two-hour delayed Tube ride back to London. Outside of that, I would never book this hotel under any other circumstances. The hotel doesn't allow for taxi service to come and go due to the gated entry. We took an Uber back to London, where we had to load our luggage from the street. Not the most convenient, but it was doable. The check-in process was as easy as the check-out process. The staff were at least helpful when we needed to double check the room for my wife's passport, which was still in the safe, fortunately. For what I spent on a room for the night, it was pricey (most likely due to Oasis playing at Wembley -- which is fair enough for having dynamic pricing). The lobby interior is fairly budget in presentation, very cheap in appearance, not warm and inviting to the eyes, which looks more like a loading station for buses. The bar looked like it was set up for riots with the bar behind clear plastic paneling. They do have a restaurant for dining, but we didn't bother given it's appearance and most likely lack of gluten-free options. The hallways were dingy and sketchy, with blue carpeting and doors separating the elevator area from the hotel room hallways on each floor. The room itself was doable because it had a bed and a bathroom, but this was no frills. The rooms have the feel of where you go for long-term stays when you're down on your luck, with not a permanent home to reside. The furniture was bare bones. We did have a spare pillow. But the feel of the hotel room didn't make us want to unpack much outside of toiletries and essentials. Nothing about the interior indicated this was a clean place to stay. It felt icky and sketchy. It worked for what we needed for essentials, but that was it. I wouldn't stay here again for enjoyment.

    Where to start? When I got to the hotel, the staff was nice and gave us a key to the hotel room. I…read morewas expecting a nice bedroom but when I came in there was cracks and dirt on and ceilings, dirt coming down the walls. I could feel the springs on the bed. The bathroom sink water wouldn't go down the drain. The bath was dirty and the shower head had dirt on it. The breakfast made me be sick. Nowhere to fill water up.

    Premier Inn - hotels - Updated May 2026

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