Absolutely loved this hotel and everything about it. Beautiful design, wonderful staff and perfect location. It is one of those places where you feel right at home, and the ease with which the staff makes any request you might have happen, is almost magic. We visited the bar too, elegant and cosy at the same time. The cocktails were delicious and we really enjoyed the relaxed but upscale atmosphere. If yuo are heading here - congratulations! read more

Sofitel - Hotels Near Me - London, XGL

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Wonderful place to stay while in London ... it just feels right... like it's what i think of when i imagined a London hotel if that makes sense. The staff was super helpful and friendly, plus it's in a great location close to Trafalgar and Piccadilly. It was a perfect base for my family's London trip. read more

A truly first class hotel. Our second visit and it did not disappoint. We arranged airport car service in and out through the concierge, it was seamless. We are greeted upon check in and given a tour of the property and the amenities of our suite. Each day a new treat or card appeared during turn down service. The pod coffee station was well stocked with condiments and still bottled water at no charge. Housekeeping was immaculate and every service staff we encountered gave us a pleasant greeting and a warm smile. Our room package included breakfast which was full buffet and any a la carte choice you desire. You could not ask for a more central location to visit the important landmarks of London. Tube station is two block away, Buckingham Palace around the corner and the Parliament buildings and Big Ben 10 minute walk towards the Thames. Each time we left and returned we were greeted and it was lovely. We will be back! read more

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Our family stayed at Sofitel St James, during my birthday trip thru Europe. The hotel accommodations were gorgeous, and meticulously maintained. The staff went above our expectations to make us feel welcomed, special note of all the breakfast staff at Wild honey, especially Luis and a few others, they were wonderful!. Car arrangements were smooth especially w Pete helping us. I strongly recommend the Sofitel St James just an incredible experience ! This was our third stop on our trip and by far the best !!! read more

If I could give more than five stars I definitely would. We stayed here for our 10 year anniversary and what a pleasant surprise, our room was decorated with rose petals and a delicious dessert. The breakfast buffet was great, the almond croissant is to die for, beats the croissants I've had in Paris. The hospitality the staff showed was beyond measure. Would definitely stay here again next time we visit London. read more

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The Sofitel London St. James sets the standard of hospitality at its price point. The room was extremely comfortable and well decorated. The staff could not be more attentive and welcoming. The available amenities far surpass 'sufficient' to the point of superlative. I cannot thank the Sofitel enough for providing the ideal home-base for our London vacation. read more

Wild honey, especially Luis and a few others, they were wonderful!. Car arrangements were

This is a hotel close to my London office and I've stayed here numerous times over the years. Whilst not as celebrated as the Dorchester or the Mandarin Oriental, its level of services and amenities definitely rivals that of those other 5 star establishments. Most of the staff from the front desk to the restaurant and bar are either French or French speaking. The rooms are relatively roomy by London's standard. The hotel has also modernized its accommodations over the past few years. WiFi access is ample around the premises and the rooms are equipped with hot water pots and espresso machines. A power converter can also be found in the desk draw for those who came from 110V countries. The bathrooms are very well appointed and the huge shower head with plenty of water pressure is great to release some stress at the end of a long work day. Best of all, while the hotel is situated on corner of Pall Mall and Waterloo Pl., one can hardly hear any of the street noises because of the duo layers of double pane windows. The hotel also added a on-site gym a few years ago. While the gym is not very large, it has all the equipment I needed and they are fairly new and well-maintained. The breakfast buffet (available as a part of the room package or charged separately at £25) consists of a good spread of options. It's a very nice hotel at a very convenient location for those that prefer the West End. read more

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Sofitel St James. The Mary Poppins of London hotels, practically perfect in every way. Oh so attentive and helpful staff really made the difference. From printing some work emails, offering water after a morning jog, to the most wonderful welcome drink. Attention to detail second to none. The bed was extra comfortable. I currently sleep lightly and so appreciated the comfort of a deep sleep even if for a few hours. The Hermes toiletries are refreshing and a quality addition. The hotel location was excellent, close to the bussle of SoHo, and the comfort of Sofitel was a welcome respite. read more

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Great location in Piccadilly Circus. Quiet despite the central location. All the amenities, and the breakfast is fantastic. Great staff that is super friendly and helpful and caters to every need. Very luxurious bathroom. And did I say quiet? You won't hear traffic or your neighbors. Absolutely a five-star experience. read more

Amazing location and spectacular service! Mix in excellent dining and luxury around every corner and you, as the guest, have an extraordinary stay! Attention was given to every little detail before we felt there was a need. Lightening fast internet and a sumptuous and choice-filled breakfast made the day to day stuff easier. Plenty of complimentary water and teas/coffees to relax with at the end of the day. Hermès bathroom products that delighted the senses, in an elegantly designed bathroom. Close enough to Piccadilly Circus but far enough to avoid the constant noise, the Sofitel's location is ideal. We hardly took the underground because we are in the middle of everything we wanted to experience! Really and truly a perfect stay which we will repeat! read more

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I love this hotel. Located in the old Cox and Kings bank building this hotel combines the best of historic architecture with all the modern amenities that a business traveler is looking for. This Sofitel is conveniently located in London's West End, near to St. James Park, Trafalgar Square and Buckingham Palace as well as all the shopping on Oxford and Regent streets. The award winning restaurant Brasserie Roux (another review for another day) is located right off the lobby and the St. James Bar with is cushy sofas and chairs is the perfect place for that night cap with friends. There is also the "Rose Lounge" which, while very feminine, is a great place to have your afternoon tea, or relax with a glass of wine after work. Rooms are not inexpensive (about $367 US a night) but they are good sized by European standards and the bathrooms are stocked with nice products. I also liked the small desk area in the room which was perfect for pulling together last minute business details. And those beds! Don't even get me started. I loved sliding between those silky sheets and pulling up that duvet every night I was there! The concierge desk is top notch- able to get tickets and reservations for just about anything that you desire. And willing to take that extra time to make sure you know where you are going when you head out. And they are the first ones to greet you when you return to the hotel and to ask about whatever adventure they sent you on. I love London. But London and a great hotel is just the icing on the cake! read more

I stayed here last weekend during my first trip ever to London. For sightseeing, this location was good because most were 3 or 4 tube stations away. Located off of Picadilly Circus station (less than 5 minutes walking), I felt that it was located in a convenient area for young people. Picadilly area has many shops open late with lights (and even few casinos), and you can truly get that party feel during the night hours. Of course, if you are a bit older, perhaps you would opt out for more quiet area. My room was in the corner, so it was quiet. At the time of this writing, they are currently doing some remodeling inside the hotel and therefore gym is unaccessible. However, the hotel offers complimentary pass to nearby gyms for guests to compensate for this inconvenience. I can't really compare on price and value because this was my first trip out to London, but I felt that I got my money's worth from my stay :-) read more

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Great location and impeccable service! Rooms are nice and clean. Room service was always on time and quality as expected.

We were so happy to pick this hotel while visiting London this summer! If you want to be in central London, not use a taxi, then this is definitely a hotel for you. Perfect location. You can walk everywhere. Oxford Street is 10 min walk, Picadilly 5 min.... Checking in lasted only a couple of minutes. Everyone who works here is extremely helpful and polite. Great, clean room. We had free breakfast with our room and service and the food were fantastic. Great choices and great options. I will suggest, if you don't have breakfast included in the price, stay at the hotel and pay for it, because the food is fantastic. We end up one day 30 min at the bar and had the best drinks we ever had in London. There is a bartender from Latvia, I think, Lukas, who makes amazing cocktails. I had one of the best mojitos ever! The only place I was not impressed was The Balcon. We had dinner here the evening of our arrival. Service is fantastic. Every single waiter was French or spoke fluent French, so you really feel like you are in the middle of France... but unfortunately, we were not impressed at all with the food. I will not recommend this place for dinner, considering that you are in central London and there are some incredible restaurants around. Even with not so impressive dinner, this is still our new favorite hotel in London, and we will be staying here again on our next visit. read more

Sofitel - Best mojito in London!! - Hotels Near Me - London, XGL

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Very nice hotel and great service. This hotel has a great lobby area with a well designed bar and amazing tea room. The hotel staff is very friendly and demonstrated a high service level. In the room, the beds were very soft. They had some nice welcome gifts for us too. The only thing that drops it from a five star to a four is there was some urine on the toilet in the hotel room bathroom. We had to clean it off and it was not fun. That being said the room was great with a nice view. Great service level. read more

Sofitel - Awesome tea room. - Hotels Near Me - London, XGL

Excellent service... very clean, classy and smells sooooo good... from day one, complimentary welcome drink, tour of the amenities, anniversary treat... excellent! read more

Sofitel - They didn't forget our anniversary... - Hotels Near Me - London, XGL

It was my first business trip to London - meaning I would not have a chance to stay such a nice hotel on my own. Comparing other hotels I stayed - Holiday Inn and Hilton - this is the nicest one of all, which is understandable considering it's price tag. Coming from US, the first thing you notice is how you are treated as "ladies and gentleman" in a true meaning at this hotel. Whatever I ask for, even a tiny thing like such as scissors to cut a price tag of a brand new shirt, staple for my work docs, outlet adaptor to use US cell phone charger, their response was "absolutely" without second thought. It applies to every single staff I have spoken with. I especially liked a tea room with pinky, rosy, comfy chairs and tea tables used for a little waiting/meeting area, which made my meeting with clients very pleasant and comfortable. I will try their good deal spa this weekend - including steam sauna and a la carte massage for GBP 80 for 1, 150 for 2 persons. Miya read more

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Below is the review I posted on TripAdvisor when I returned about two weeks ago; had to share it here as well if it can help other travellers, particularly since I loved my stay at Sofitel London St. James... Just returned from a 6 night stay at Sofitel London St. James. After finding this hotel on tripadvisior, researching, and reading the positive reviews, I am extremely satisfied that I stayed at the Sofitel London St. James, especially for my first visit to London. The location is ideal for sight seeing as many attractions were within walking distance. From the moment I arrived, I was impressed by the beauty of hotel and the service I received from the staff. Laura at the front desk provided superb service; my welcome and early check-in was ideal, particularly after a long flight from Toronto and travelling solo. Throughout my stay, the staff always made me feel welcome and the conceirge was always friendly and helpful. My Luxury king room on the second floor was perfect with a nice view. Women, if you are travelling from Toronto, be sure to bring an international voltage converter if you bring hair tools like hot rollers. Other than that, my room was spacious, comfortable and beautiful. I used the gym several times during my stay and also their award winning So SPA. Suzette was extremely helpful in booking my massage and during my spa visit where I brought a guest. We both had the 60-minute In-Deep Relaxing Massage, used the steam room, and had champagne in the lounge. I suggest requesting my massage therapist, Yuki - one of the best massages I have ever had... Thank you Sofitel London St. James! You have truly helped made my first visit to London a wonderful experience. read more

Sofitel - Hotels Near Me - London, XGL

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The bar in this 5* hotel is a real gem for those who appreciate a good cocktail! I would recommend "White crush" to get you started... and then you can figure it out on your own read more

A really beautiful hotel in a great location, just off The Mall, near Trafalgar Square and on the corner with Pall Mall. I book a large room at this hotel every year with work. The hotel are really accommodating and have a great space for us with delicious food, large screens and all the AV you might need. It's well decorated, in good condition and comfortably furnished. It's a really luxurious hotel, and on a site visit a few days ago I noticed the reception area had a display filled with the most gorgeous orchids. The hotel used to be a bank and the basement, where some of the large function rooms are, used to be the vault. The walls are incredibly thick as evidence of this and they have a few decorative pieces around as a reminder of the bank days, such as an old typewriter. We had lunch in the Balcon restaurant. It's a gorgeous setting and the staff were attentive, friendly and not intruding. We all had the sirloin steak with rosemary salt fries and diane sauce. It was perfectly cooked medium rare as I'd asked, the fries were the best I've ever had, the sauce was creamy and delicate so it didn't mask the taste of the steak. It was a really good portion size too...I did think in such a posh place it might be tiny portions but it definitely wasn't the case here. It's not cheap, but for the quality, ambience and service it's what you'd expect. If you're looking for somewhere in central London for a swanky meal, look no further! read more

Great hotel, got s a beautiful room, not much a view: Pros: * Great shower pressure *Gorgeous bathroom * breakfast is delicious *great location - near Piccadily Circus tube station (and close to a Spar to pick up water or snacks) * stuff super friendly Cons: * Expensive, but how can you blame them for such a nice hotel I would LOVE to go back here had a great vacation there! read more

Wonderful stay. The location is superb. The service was excellent. The room was nice and large and clean with a great shower. The breakfast buffet was wonderful. Overall we were very happy and will be back. You must also try the afternoon tea with the pastries. read more

Awesomely close to Piccadilly Circus, with tons of amazing shopping. Hotel is clean and the service is excellent. Breakfast is fantastic especially if you get served by the best waiter in town KRASIMIR he is the jewel of the restaurant. Towards the end of my stay we were helped by another lovely waitress, Marime. She was so kind and attentive! read more

Wow! We stayed here at the St. James Sofitel last year twice on the same trip. We stayed for a night on the way to Italy, then again 2 weeks later on the way back (we flew through Heathrow). It was fantastic. We arrived VERY early at about 7:30am after a long long flight from the US, and we very happy when the staff greeted us and gave us our room at that very early hour. The room itself was a little cozy but it had a fantastic bathroom. It was actually just perfect for my wife and I. The location couldn't be better. You can walk just about anywhere, and the underground is just about 2 blocks away. The concierge was top notch. Very knowledgeable and quick to make suggestions. On the second trip back, we were upgraded to an absolutely huge room which let us end our trip in a great way. The last morning here we had breakfast in the Brasserie Roux, which isn't cheap, but a great splurge breakfast. There ARE some much cheaper alternatives within a block though. Cafe Mario and Apostrophe are both within a 2 minute walk and great. This is the ONLY place I'd want to stay in London. It's not all that cheap, but definitely worth it and the service is top-notch. Honestly, I booked it on Priceline and got great deal (around $200 US), but I would pay full price to ensure that I had this hotel the next time around. Am I gushing? Yes! read more

Super quiet, comfortable rooms. You feel like you're the only one staying in the hotel. Hermes toiletries will make you feel like the head of state. Staff is very polite and friendly. Top notch. The hotel is in a great central location. High tea is fantastic and definitely worth a try. The Rose Room is like having tea with your favorite Grammy, but the selection of tea is great as are the French pastries. The live harp music is a very nice touch. The only downside is the the lobby and hallways are very heavily perfumed. The smell of lilies and roses will about knock you out. Fortunately, the rooms are odor-free. read more

This was the last of 5 Sofitels that I went to on a big trip helping my parents move back to France and this was definitely an awesome experience to end on. The room was impeccable, the staff at the reception and around the hotel were delightful, polite, private and courteous. The breakfast was prodigious and plentiful and delicious! While I am not a huge London addict by any means, if I find myself there again, I look very much forward to the experience. This Sofitel has history, class, sophistication that doesn't make you feel embarrassed. Keep up the great work! read more

Absolutely fantastic hotel in London. If you're thinking of booking a hotel at this location, it's in a great spot. Central to a lot of things in London. And close to the theater district too. Any other hotels at the Picadilly Circus are a hassle to get to because of the traffic. This location is close enough to a great shopping district without any of the congestion. They provide bottled water daily which is very nice. Coffee and tea are also provided in the room. It's 12/2016 and the exchange rate is great for Americans traveling to the U.K. Breakfast was included with our package and it was definitely a great breakfast. It was buffet style but you could also order an al la carte item with that breakfast too. Very nice touch. And they made cappuccino and espresso very well too. Pricing for room service was very reasonable too. If we head back to London again anytime soon, we would not hesitate to book this hotel again. You won't hear your neighbors opening and closing their doors or running water at all. The rooms are well insulated. I really can't think of any negatives about this hotel. Friendly staff. Everyone seemed to be happy and cheerful all the time. Amazing. Not sure why anyone would give this hotel anything less than a five star rating on Yelp. Anything less must have been an aberration and a one time thing. The staff constantly asked how they could make your experience at the hotel better and if there was anything they could do or provide. For the afternoon tea, what was that person expecting? Massive subs, fatty donuts, and Costco sized pastries? No, there are plenty of finger pastries and sandwiches. No one is supposed to be running around trying to scarf down as much food during that time as possible. I think I'm going to start cutting off the crust again from my sandwiches from now on too. It's Afternoon Tea, that's how it is... Enjoy the tea and savor your time there... read more

The Sofitel Hotel is over the top, great service, the entire stay was a delight to the eyes, the check in clerk was very friendly and helpful, my room accmodations were excellent, and I can't wait to stay there again. read more

To begin, this is a review of the afternoon tea at the Rose Lounge of Sofitel -- not of the hotel stay itself. This was my first afternoon tea in a long while, and it did not disappoint. First, they had a small but a good selection of tea. I had the Mediterranean Rose, and it was the perfect way to ease myself into a Saturday in the hustle and bustle of central London. Second, they offered a solid selection of pastries and sweets to accompany tea. The four of us couldn't finish all that was served, and the raspberry macaroon was the best macaroon I had ever had. Third, the venue was small but cozy and posh with great service. I'd highly recommend this place if you're meeting up with a close friend for an engaging chat. Finally, price was relatively acceptable: the tea+pastries course cost 30 pounds and had we added cocktails at the end, it would have been 35. Of course, this is not a small fee, but for a once-in-a-while experience at a posh hotel, I think it was worthwhile. read more

4.5 stars for one of the nicest staffed, excellent location, and boutique-y type of hotel in all of London. OK, that last part of quite presumptuous because we have not stayed in other hotels in London. It didn't get a 5 star from me because we have stayed at nicer and more luxurious hotels in the past and because as much as we liked the hotel and this isn't their fault per se, the loss of electricity twice was kind of a bummer [once was unexpected and the second was scheduled and they did let the guests know ahead of time]. The other thing was the turn down service. It was inconsistent on when they would do the service each day. Sometimes it was 7PM, other times it was 8:30PM or even 9PM. OK, now I'm just being snooty and splitting hairs and probably just being obnoxious. The rooms were quite comfortable and modern. We had bathroom items from Hermes, the shower had great water pressure [maybe even a little too much from the rainfall shower head!]. But more than that, I think what stands out for me is the service. The service in this hotel is what you would expect for a place like the Sofitel. We've never stayed at another Sofitel before, but staying here made me want to try other Sofitels around the world in the future. The eager to please staff, the knowledgable concierge, and the service in their restaurant was just outstanding. Last, but not least, free WIFI all over the hotel [lobby, hallway, in room] if you're a guest. Nice touch. Great hotel, great location, great staff. Keep up the great work Sofitel! read more

We love this hotel one of the best hotels to stay in London. Their service was excellent and their location is just perfect, they're in the middle of everything!!! read more

Sofitel - Love the elevator area! - Hotels Near Me - London, XGL

My favourite Hotel in London. I stay here whenever I come. In particular I like the design of the rooms. Anything but overloaded. a bit minimalistic in design, but lacking no comfort. Expensive, but on a comparative level good value for the money. read more

Sofitel is really amazing. The rooms are not so expensive, very elegant and classy. And the bathrooms are full of nice products. With lovely décor and nice atmosphere. It really feels more like home. The foods are very delicious and unique. And the staffs are very friendly and attentive. read more

Have only been to the bar here, but so welcoming and comfortable. The prices are right, service is great and the choice of food is perfect. Furthermore, the waiters are all handsome. We got the serving platter: lobster croquette (3 of them, so rich and delicious), fried calamari (and lemon! delicious) and charcuterie (standard). Finally, they refresh the nibbles consistently, which is amazing :) Would 10/10 recommend for a relaxed, not too crowded Saturday night! read more

I stayed here last summer but probably would Thoroughly recommend this place. Anyone who is by the area definitely drop by! read more

The hotel is very nice it's clean and beautiful. Unfortunately, our room was burglarized. The money and jewelry was stolen from our room. When we contacted security they told us that they will open an investigation, which only God know if they actually did, since we discovered that our things were stolen upon checking out of the hotel to go to Paris. The management and security are the worst, they never even reached out to update us on their so called investigation. I had to email them and call them myself to get any updates, only to find out that the head of security was on vacation and no one knew anything about our case. Long story short ...when I finally got ahold of the head of security she told me that after interviews of their staff they didn't find the person who stole our things... Wow. Shocking. Thy were actually expecting that person to admit to stealing the money and jewelry??? Incredible. I told them to give me the report of their investigation so I could present it to my insurance company and they told me that they couldn't. They could only present it to London PD for their own investigation. Absolutely ridiculous! I had MY things missing from MY room in THEIR hotel and I am not allowed to see the report??!! Seriously? Idiots! They didn't even offer us any sort of remedy. We will never stay there again and I'd advise for you to do the same. Clearly the type of staff that works there is absolutely negligent and dishonest. Stay away!!!! read more

This is a great hotel in a perfect central location. The service is excellent. The rooms are spacious and well appointed. The restaurant and bar very good and beautiful. It has it all including a spa and gym. I am staying here again next month which speaks for itself. read more

Fabulous location, amazing facilities, professional and friendly staff,fresh pink guavas juices provides up on your arrival. Overall great experience 5 stars. read more

After staying 3 nights in Wembley we decided to move closer to the action of LFW and head to the Sofitel St James which is much closer to all the action. I was so happy to be within a ten minute walking distance from shows and events. I have stayed at many hotels before and I was amazed at how friendly and attentive all the staff was. They payed attention to literally every detail. Even the toilet paper in our room smelled like vanilla. They don't cut any corners or skip a beat here! If you are into designer fashion like I am well each room has Hermes shampoos and conditioners. How cool is that? I obviously brought them home with me whatever I didn't use. When I run out it means it's time to visit again for more! Breakfast was another wonderful treat that consisted of A la carte baked goods and pastries with an amazing spread of actual real fresh fruit and not just your basic melons and grapes. They had fresh grapefruit, cut peaches, pomegranate seeds, kiwi and much more! If you know me, you know I LOVE room service. We were so tired most nights that room service was a must. If you stay at the Sofitel make sure to order the fries. They were thin cut salty goodness just how I love them. I am not one to work out but if you like a good workout then have no fear. The hotel offers an amazing gym that you can use for free as well as a spa which you can pay to have services done. If you are looking for a hotel in a great location that is central to all tourist sites, shops, theatre and restaurants well look no further. This hotel is a class act all the way. A huge thanks to Sofitel for hosting my stay! read more

Sofitel - Hotels Near Me - London, XGL

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