To weather any storm it's a must " Go down" to Sundown....Year's of excellence serving our…read morecommunity..... Quality brands for all " IN THE FAMILY" Quality pricing.... Quality warmth.... A-1 in our family......

I went to this store to get a new pair of mittens and the customer service was impeccable. While I…read morewas there I said one of my old mittens ripped and they swapped them out because of manufacturing defect. I will be back for more because they took the time out to above and beyond. Not just for a sale.

Really great selection without having to deal with the lines at Lowes or Depot. Got some very…read moreunique plants, including a pineapple! Will definitely be back.

Hands down best nursery around. Family oriented and owned, tons of options to choose from, and very…read morewell priced. Service is always tremendous and super welcoming vibe. Cakes, pies, and loafs of breads make for a very fun shopping experience. The shop inside also offers various items such as candles, honeys, jams, and bouquets of flowers. Great place all around. Will definitely be back!

Worth Reading: I have been a pool owner for 16 years and a…read morecustomer of Leslies Pool Supply in Commack. I had a problem this year (for the first time ever) with my pool holding chlorine, where after 2 hours of shocking (Using Leslies Power Powder Plus, which they say is the best you can get), the water registered ZERO free and ZERO available chlorine. Leslies tested my water and all other readings (CYA, TA, CH, ETC) were fine. They tested for Nitrates (Something I had no idea about) and told me it was 30 ppm and I had to drain 3-4' of water from my pool to dilute the Nitrates. I mistakenly listened and did this, causing me to have to re add stabilizer and calcium hardness up (over $200 worth), at my expense, not to mention the expense of adding water. Shocked my pool again. ZERO Chlorine after 2 hours! They now suggested that I drain the entire pool and refill it. I THEN WENT TO CHEMEX in Smithtown for another opinion. The owner, Charlie, suggested I try his liquid chlorine before doing another thing. He said my pool calls for 2 1/2 gallons but "just use 2 gallons" at a cost of $10... Low and behold, My chlorine held for 15 hours already. The problem was that, in my opinion, Leslies chlorine that I was sold, is sub par. The water was fine. I do not blame the young kid who tested the water. I blame Leslies "training" and questionable "methods of operation". I highly recommend Chemex in Smthtown. The owner is an honest, straight shooter, his staff is competent and properly trained, and his ELECTRONIC water testing equipment appears to be far superior than what I have been subject to elsewhere. If you want honesty and a fair experience, look no further that CHEMEX , 400 W. Main St, Smithtown.

My daughter's car broke down on her way to work today. The owner of this pool supply store came out…read moreand RATHER THAN ask if he could help her in any way, he told her to move her car because it was affecting his business. Mind you this was before 9 o'clock in the morning. When she asked how she could move it if it wasn't operating, his response was to put the car in neutral and push it. This so-called human has no idea what my daughter's physical health is, nor does he care! If that is the kind of so-called human, he is then perhaps you should think twice before doing Business with him.

Staff is super nice. Came in with two kids to look at pool toys and the woman working could not…read morehave been nicer to them!

100% DO NOT USE. GO TO CHEMEX instead. 1) Sold me the wrong…read moreequipment 2) Bad installation 3) Horrible Horrible Horrible Customer service In Late August of 2020 I went to Leslie's in Smithtown Ny. My old pump blew my pool was green and I wanted to close it and set up install for the following year. They sold me a new expensive Pentair Pump. I purchased it along with a pool opening for May20th 2021. The total cost was approx $1200. PAID IN FULL! The technician shows up to install and the pump sold to me was made for an inch and a half piping, I have 2 inch piping oh and it was 7 inches too short. I learned this when the technician asked me about the site prep! NO ONE FROM LESLIES EVEN MENTIONED A SITE EVALUATION BUT HAD NO PROBLEM TAKING MY MONEY. YOU NEED A SITE EVALUATION. So now I have an ill fitting $1200 pump. THAT DOESNT WORK. After the tech left the pump shut down. I called the Leslie's corporate line and they DISMISSED me. Telling me they would come back till June 18th. I PAID YOU FOR A RUNNING POOL ON MAY 20th. after having to call multiple times during my vacation they finally came out May 25th. Guess what... my pump is still not working! You think Leslie's cares. 2 visits later and they still can't fix what they broke. Aren't you a Pool company. So I did go into the store to speak with them in person. The guy there told me straight up... there was nothing he Would Do. He straight up refused to help me. He stood there with a stupid look on his face basically waiting for me to leave so he could go back to testing water. DO NOT USE LESLIES. CHEMEX is 2 minutes down the road, do yourself a favor

I've taken my bike to Chris a few times now. He is knowledge and friendly. He got my ride back to…read moreme really quickly each time and I really appreciate the effort. I can't see myself going anywhere else.

I went to this shop to purchase something for my sons bike. After speaking with the gentleman there…read moreinstead of selling me something he suggested that there was something I should try before buying something. Went home did what he suggested and it worked. He very easily could have sold me something and decided to be a good person and told me what I was doing wrong for free. In tough times like this people like that are gems. When these kids grow out of their current bikes I will be purchasing their new ones here. Thanks.

People are very helpful and friendly. The produce is Devine. My only issue is how many plants my…read moreeldest will pick

It's a wonderful place, but unfortunately, we bought a melon and it turned out to be rotten on the…read moreinside--$10 down the drain. The flowers are beautiful; here are a few photos. We live in New York, so it's too far to drive back there to exchange the item.

Arbitrary pricing. I can understand some new and higher end items are more expensive than the…read moreothers, but these should be tagged as such, as some are in this store. I brought up 2 sweaters and the cashier told me they were $7.99. when I went to pay a different cashier looked at them and said they were $14.99. I told he lr what the previous cashier said, and she clarified that the sweaters were $7.99 AND UP. I got the feeling they were pricing things that weren't tagged on the spot, just by 'looking' at them . Not a good policy for shoppers, if an item is not clearly marked, it should just be the set price

this is not so directed at the store and the people of their warehouse in Hempstead New York. The…read morepeople are very rude. They get nasty with you. They have an attitude as soon as they start to talk to you when you're trying to do good for the last fortunate and they make it seem like it's a nightmare people don't know how to talk to people. They look at it as we really don't want you to help out the less fortunate but they make it seem like they care about you they don't it reflects on the service you get and the way they are at the service center. I live in Patchogue,, New York and they are nasty. You'd be better off going to the ones that are actually for the veterans because everyone goes here for the tax write off it's not worth the headaches and a nightmare and the disrespect. That's how I feel considering I recorded my conversation with them and the lady is very nasty towards me two of them they don't even care about how your medical health is or anything. They just care bring any items and we wanna know and you give them exactly what they want and it's still not good enough. Go someplace else do yourself a favor. Respect this everything and people on the phone the way they talk to you reflects on their business.