I have purchased more than 20 vehicles during my lifetime. Without a doubt, Derek Ward of James…read moreWood Buick GMC in Decatur, Tx provide the best experience that I have ever had. After visiting two dealerships in Fort Worth this week, the first dealer told me I owed $9000 more on my 2-year-old car that has 17,000 miles, I shared my Kelly Blue Book estimate and he told me KBB don't write checks, he offered me a payment of $1183/month, of course I left. The next dealership must have thought, "hold my beer and watch this, lol." That dealership offered me a lease price of $1905/ month and bragged because he got the price down $200, so I was going to pay $1700, they told me I was $5,000 upside down. Feeling reluctant, I located the 2026 GMC Denali PU with the exact options that I was seeking. Derek was extremely professional. I told Derek exactly what I was looking for. Within an hour, Derek provided me with a ballpark figure that was exactly the same as the result I came up with on the GM Financial website; I was $500 upside down. After a 1-hour drive to the dealership, it took approximately an hour to complete the paperwork, and a monthly note below $700/mo. Without a doubt they have earned my trust in an industry that is filled with uncertainty in my opinion. When completing the paperwork, I was able to relax, as in my experience the finance manager didn't try to up-sell me on things I didn't want or need. In my Arnold Schwarzenegger voice, "I'll be back!"

Just bought a Yukon Denali from Clay Estes at James Wood and 12/10 recommend! Clay is professional…read moreand makes the car buying process quick and efficient! I live in the DFW area and pass about 5 GMC dealerships heading to Decatur but it is for sure worth the drive! First time purchasing from James Wood and we will for sure be back because of Clay!

Recently purchased 2016 Dodge 2500 Longhorn Diesel Truck. Great experience, wonderful staff made…read morefor a smooth purchasing experience. My salesman Herman Kittrell was very helpful, friendly and honest! No bouncing back and forth with management on pricing, we made a deal and completed the paperwork quickly. Service department has taken care of additional items making the experience quick and painless. They are busy, but will meet your needs and return phone calls quickly!

The customer service was horrible and Nick was very rude and unprofessional. Did not want me to…read moreshop around and did nothing but bash other dealers in the area when it should have been why to buy from us not why you shouldn't buy from them mentality. I would give no star if I could

Chris Chandler is one of best at Four Stars. He has helped my family find multiple vehicles and…read morethe process has always been super easy! Then entire process is smooth and fast.

My company buys all their trucks from Four Stars. It's a smaller dealership, with grassroots…read morecustomer service values! I give them AAA+++