We were on our way back from Houma, La. and only had about 72 Miles left to go when my Crown Vic's transmission went out. I called our "Roadside Assistance" number to our Insurance provider and they contacted Hysmith's Automotive and Truck Repair to tow us in. We were immediately called back and a fine young man named Justin told us he was en route. I have to say that I have had roadside assistance in the past and seriously this young man took total and complete charge of getting our vehicle onto the truck for tow. He advised us to wait in his truck while he hooked up to the bed of his tow truck. It was late night, It was very cold outside and our automobile was in a very dangerous position on I20. This fellow was very fast and took extreme care with our car. I have had bad experiences in the past with tow truck companies and their drivers. Justin got us home, safe and placed the car where I asked him to. This fellow can surely drive and operate a tow truck and can place a vehicle on a spot! Justin and Hysmith's Automotive and Truck Repair was an answer to our prayers as I did pray for help. Seems God answered back and we were in good hands. So, for what it is worth, "Thank you Justin and thank you Hysmith's for what you did for us. I will always say that Justin was our "Lone Ranger" riding to our rescue. Thank you God and all who helped. From the bottom of our hearts, Bobby and Rhonda Ann read more

My truck just died on 380. My mom and I were barely pulled over on the side of the highway and Mike from Hysmith pulled over on his own accord just to see if he could help. He opened the hood and offered to give it a jump and a little charge so we could try to get home. He also said if we called AAA they would most likely dispatch the driver on duty for the company he works for (Hysmith) to us. Well, we made it about a mile and it went out again. Called AAA and they dispatched Joe. Joe called right away and said that he was on his way and that Mike had also called him and let him know he might be getting a call to help us. Mike had filled Joe in on everything so no need to repeat the story of what happened. Joe gave updates on his status, arrived quickly and had my truck up on his and on the go in no time. Both men were so helpful, friendly, knowledgeable and went above and beyond to help us. Awesome service, awesome guys, so grateful! read more

I WAS VERY IMPRESSED!!! I called AAA and thankfully they sent Ivan with Hysmith's Towing who came out quickly and took great care loading my 2002 TransAm on the flatbed. This is the first time I've not had a problem having my car loaded. It's a fairly low car and the past 2 times I've had a tow, I had to watch carefully to make sure the drivers put down enough boards to level it out to load it without damage. They made me very nervous. Ivan was very conscientious and knew what he was doing. He made sure there was no damage to my car and I didn't have to say a word. He was very professional and personable. Now that I have his card, I will be sure to ask AAA to call Hysmith and request Ivan next time I need a tow. read more

My golf cart had electrical issues and needed to be towed. Fortunately, I had AAA with RV coverage which included the golf cart. I called the 1-800 number and was told a tow would be dispatched. My knight in shinning armour, Ivan from Hysmith's Auto came to my rescue. He was very professional, courteous and considerate of my situation! He loaded my cart with the care as if it was his own. When delivering the cart to my home he took extreme care in the off loading of the cart. I am totally satisfied and highly recommended them for any of your auto needs. Any company is only as good as their representatives...you guys are amazing! read more

We had an awful experience with AA Locksmith in Olney and we felt we were out of options. We remembered we had roadside assistance with USAA and it was covered with our insurance so that saved us 125 dollars. Thanks to Ryan at Hysmith's we were able to get our car running! He was awesome with customer service, communication and arrival timing! He not only unlocked our vehicle but also gave us a jumpstart and a small lesson on newer and older vehicles! We not only got help but we learned a few things from this experience! This guy needs a raise! highly recommend Ryan for being an awesome lifesaver and making this process easy! read more

Our vehicle's battery went dead. We were unable to successfully jump start our car, so we called AAA. AAA sent out Hysmith's Towing and Recovery who came out and got our car started. Austin was the representative who showed up on behalf of Hysmith's. Austin was professional and gave me a lot of tips along with suggesting I take the battery back to the location where we purchased it as the battery was still under warranty. Thanks Austin, Hysmith's and AAA. read more

My car was in my garage but wouldn't start. Joe was very prompt, listened to me carefully and tried some options to get it started but we finally decided to tow it to my Honda dealer. He was so attentive and polite that as a senior living alone I will highly recommend Hysmith's as a very knowledgeable, safe company to deal with. Joe even called me to check on my situation later. What service! read more

Wonderful people, treated me like I was family. Jennifer and Becky made sure that I was taken care of and my car was repaired in a timely manor. If you ever need anything done to you car these are the people to go see. They even do oil changes, I'm not taking my car anywhere else. Great job Hysmith Automotive!!!! read more

Great Efficient Service!! Right before leaving on a road trip had a problem with my SUV. Hysmith's team got me in and taken care of immediately & had a wonderful & safe trip. Definitely recommend to others! Clean Environment, Friendly Knowledgeable staff give me confidence when getting my auto worked on. read more

Thanks, to Brandon for his quick response and service at 2am. I called AAA, because i locked my keys in the car preparing for work. And Brandon was able to get in and get me on my way. It was done with professionalism and courtesy towards me. Thanks again Brandon 230825 read more

Had some expensive work done for a fair price and quick turn around. Had to return for follow-up to tighten a lug nut, they rotated and balanced tires in addition for free. Friendly staff. I'll return again. read more

Great service! Joe delivered my car to the shop and sent me a confirmation with pictures that the job was done. Meanwhile I was comfortable at home. The most convenient tow ever. read more