Needed a broken windshield wiper replaced right before close that I couldn't get off. Another…read moreassociate tried to help but wasn't successful. However JESSIE helped me out right away and made sure I was taken care of.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

What a fabulous experience. Car was done ahead of time. Fast, effective and friendly service. The…read morewhole staff there is great, but I dealt mostly with Manny, and he provided amazing service and communication from start to finish. I would highly recommend them for all your auto body repair needs. Thank you guys!

This place is top notch. It may be out in a small town but they do amazing work. I'm very…read moreparticular about my car and they definitely respected that. They by far exceeded my expectations and I will always continue to use them should I need them in the future and recommend all of my friends and family. See my before and after photos. It was $28k worth of repairs. Happy it fixed and even happier it came out stunning.

Terrible service. Employees don't seem super knowledgeable. I went to get my car battery tested and…read morethe employee didn't know how to run the machine and put the clamp on the plastic casing for the battery. Ended up leaving and going across the street to autozone.

This is the newest, friendliest and most knowledgable parts store In the Fort Worth area! Their…read moreavailability is great and the team is always eager to help! They carry all the name brands that I look for when shopping my for car!!!

I made an appointment to get my car worked on but when I showed up they told me they couldn't work…read moreon my car for several hours and it wouldn't be done by the time they told me initially. They do not honor appointments or value your time here.

I came up here and I asked for them to take a look at something on my car, and they basically…read morelaughed at me and told me they were a little too busy right now doing Big Boy work. I think they're sexist pretty rude.

They do it right the first time, every time. Prices are also reasonable and transparent. These guys…read morewon't just do something and charge you - they always ask for permission. They never recommend services that you don't really need either. This is the only shop I'm comfortable coming to without my husband because I know they won't try to rip me off.

Very thankful I found this place! Took my car here last week when I was having trouble starting my…read morecar, they fixed my issue and didn't overcharge. They actually took care of it on the house! Thank you guys again!

Called the shop yesterday late because of a broken exhaust pipe on my truck. Andy said bring it in…read moretomorrow and will take a look. Got there today around 9:00 and it was repaired in less than 30 minutes. That was just awesome along with a great price! My go to place from now! Highly recommended!

Got quote for $400 Install:…read more 1. Front bumper with fog lights and light bar 2. Install small wench 3. Install bumper grill 4. Hook up reverse lights on back bumper. 5. Hook up reverse sensors on back bumper. Told me wench was too small for bumper so it wasn't installed. All the following I wasn't told about and had to find out later. Sensors constant screaming - he said it was my after market bumper. It was not. I repositioned them so they now work correctly. Got home and had to call them back. I found the light bar wasn't even hooked up. He said it needed an adapter and he didn't feel comfortable hooking it up in case of fire. Didn't offer to get one, so going through the bumpers seller I ordered it myself. The fog lights they put in the bumper were all 4 very loose. The bumper has seam covers which are screwed in with 12 bolts on both sides. They threw those in the back of my truck and I had to go back to get my bolts. When I picked them up I told him I ordered the light bar adapter. He said he'd charge me $125 to install it. Really? 1. The wench wasn't installed. 2. The fog lights were not tightened, I'm glad I didn't loose them. 3. The light bar was part of the install for the bumper. 4. Neither one of the seam covers for the bumper were done. 5. The parking sensors just needed adjusted, it wasn't the 'after market bumper'. I go back in to talk to him and one of his employees that did the install tells me the wrench was part of the bumper and I said no it wasn't. It was an add on and was too small. Not that, that has anything to do with I've already paid for the lights. He said, "I don't know what to tell you" All this and you're going to charge me more to put on the lights?? From talking to my customers it appears this isn't a 1 off issue. I won't be back to Viper.

This team has worked on 2 of my autos for me. In both cases, I found the repairs to be very high…read morequality, at a reasonable price. I was informed of what and why this work was needed, then notified when work was completed. I felt treated as a valued customer. I wold rate this business far above most I have ever done business with.

Very disappointed to say the least…read more First, I initially contacted them, it was difficult to get an actual person on the phone. Communications were mainly conducted through text. Second, once I was able to finally schedule an appointment, I was quoted $200 for the repairs/install. And I was told it would be ready the following business day. The young man in the office that got me checked in had no clue who I was and had no idea what I was having done. So who I was communicating with on text, discovered later to be the owner, obviously did not communicate to the office. Third, the following business day came and gone and I was not contacted. Two days in I reached out and was told there pipe bending machine was down and it was going to be a couple more days. Oh, and it was also going to be $400, not $200 because they "misunderstood" what needed to be done (maybe you should call customers then, not text them). I eventually got the truck back six days later and paid the $400. After getting it back, we took it on a trip about an hour away. When we got there, we could hear some rattling coming from the exhaust near the headers. As I looked further, all six collector bolts and nuts on BOTH sides of the truck were loose! And one of the nuts had actually fallen off. As I looked even closure, there were old bolts and nuts mixed with my new bolts and nuts I supplied them with! Lastly, what irritated me the most about all of the above is I reached out to speak to the owner to see if they would make it right like a business should. Especially after paying for a professional service and not getting what you paid for, what you were originally quoted and when you were told it would be returned to you. I GOT NO CALL BACK. Not even a text. So I absolutely feel a one star is appropriate. I'd give a zero if I could. Had you called me back and communicated like a business man should, this may have been avoided. I would not give your money to this place. Go elsewhere.

First I need to say the employees did great work but the owner does not know how to communicate. I…read morewas charged 823.00 for a job I was quoted at 500. It's really frustrating as a woman brining your vehicle in to be fixed and feeling like you are being over charged because you don't know what you don't know. This has happened so many times. I was quoted 445.00 but it turned out it really cost 823.00. Yeah, a pretty big difference. The details are important. Turned out I needed 2 parts since I have 2 a/c units. Oh! maybe you should make sure I understand that or at least let me decide if I want BOTH a/c units upgraded. Seems like you were trying to pull a fast one! I will go elsewhere in the future AND I'll make sure I let everyone know why!

Today i went to get a replacement toilet seal gasket for an elongated toilet I bought in…read moreWeatherford Tx two years ago at this outlet . I am a plumbing contractor of 35 years so I know have a good idea of what plumbing costs are. The gasket was $53.xx out the door. This is a $5.00 -$10.00 part at best. I paid it. Grumbled a bit & vowed to "Never Ever" in my life to enter a Camping World store again. This is beyone buyer beware. I will look up the other businesses affiliated with Marcus & boycott those as well. I think this about covers my dissatisfaction.