I made an appointment to get my car worked on but when I showed up they told me they couldn't work…read moreon my car for several hours and it wouldn't be done by the time they told me initially. They do not honor appointments or value your time here.

I came up here and I asked for them to take a look at something on my car, and they basically…read morelaughed at me and told me they were a little too busy right now doing Big Boy work. I think they're sexist pretty rude.

I can't say enough great things about Airborne! I'm single, blonde and in my 60's, so I'm pretty…read moresure I had that "Let's rip her off!" sign on my forehead. After 3 mos of getting ripped off for over $1700 from a local mechanic who would "fix" my problem only to have my light come on the next week. then tell me he needed to do more work because there were "so many problems with my car"... I'd had enough! A sweet co-worker told me about Heath - said he was one of the kindest, most honest mechanics/people she'd ever done business with. So I called him up, took my car in that next day, his mechanic Tyler assessed the problem and literally had my car fixed in one day! I showed Heath the bill from the former mechanic and he showed me where he waaayyy overcharged me. Heath charged me 1/4 of what the other guy had, I spent less money, got better and faster service, never had to leave my car overnight, and he truly fixed my car! Heath is a Christian and honest. He and Tyler are always kind and courteous to show me what they fixed. I've called a couple of times about other small issues, and I always get a return phone call or immediate help. And Heath offered to take me to another appointment when I had to leave my car for a couple of hours. DO NOT go anywhere else - only use Airborne Automotive! You'll save money, get an honest report of what's wrong with your car and he's kind to single women, no matter what age you are!

They did some good work for me in the past, but as time went by, the owner's heart and attention…read morewas no long in it. He finally went out of business on or about March 28th, 2024 with only a day's notice, leaving customers to scramble to get projects done elsewhere. Unfortunately I trusted them with doing an engine replacement, and that has gone all bad, not all their fault, but now I have to pay another $8,000 to fix the mess, over the $13,000 I already paid them. Steer very clear.

I did not purchase my BMW here, but I do bring it here for service. It's a 2025 and I've had it in…read morefor basic maintenance, a windshield washer pump replacement, and a check engine light diagnosis. The service department is truly TOP TIER. I've worked with Karla and Mark, and they are both amazing. The entire team works quickly, efficiently, and with great communication. Getting a loaner vehicle was completely hassle-free, which has honestly been a breath of fresh air. Having worked in the car business myself, I know how difficult loaners can be to secure--so this level of service really stood out to me. I would absolutely recommend them. Fast, reliable, and genuinely caring service--it really shows. Much appreciation to the whole team!

I found a car through Autotrader, listed at 32900. Turns out the real price was 33400, when you…read moreadd on the "Sales Service Fee". That's just markup. Even with that, I was good with the price of the car. We agreed on the price. I was going to be coming in from out of town. At first I was asked to arrange to put down a deposit, which I was fine with. The car needed some body work and would be about 10 days till it was ready. I was fine with that. They changed the request, asked if I would take a call with the finance manager and arrange for full payment. I was fine with that. I was asked if I could take a call in 15 minutes. I was out, asked for an hour. I was asked if I was going to finance, and I said I was going to just pay cash. 3 hours later... no call. I texted my sales rep. called. About 30 minutes after my second call, I get a text. After we talked and agreed on price, someone else came in and they sold the car. Wow. He backtracked and said it happened while we were talking via phone. But then why was there no call explaining that? Why did I have to hunt them down? From the time I said yes, to the request to meet with the finance manager, I got three calls with different requests. That means he was talking to the management team there. I'm not buying that there was another deal going on at the same time. I think an easier (local buyer or more profitable one (financed) came in after.

Hi Everyone, Two…read moredays ago I bought a new truck from Jerry's Chevrolet in Weatherford. I worked with Dalton as my salesman. The entire process went amazingly well. Dalton was up front and honest during our negotiation. He didn't try to "sell" me. He was available but not overbearing. I could not be happier with how well the transaction went! Thank you to Dalton and the entire staff at Jerry's for making a usually horribly stressful process painless and rewarding! Jim

Worst service ever! My husband bought a new 2026 truck in March. After 1 week he got stranded and…read morehad to have it towed. They said it was a battery connector. Pick it up 2 weeks later, 2 days later does it again but he limps it there. After a week they say they can't find the issue. We go back to pick it up and it won't start. Week and a half later we go get it. Smells like a sweat shop, filthy inside and huge door ding! Never again will I buy a car from this place! Mind u our first payment was due May 1st!!!

Wanted to relay an amazing experience we had with Trails End Truck Accessories in Weatherford, TX…read more We blew both airbags last Friday on our AirLift system on our F350. We dropped our load in Houston and headed up to Dallas Friday night. We were buying a 95 gallon RDS Auxilliary tank from someone on Saturday, so we thought we would find someone to fix the airbags. We found Trails End, but they were closed until Monday. We we stopped in Monday morning they didn't have the airbags in stock, so we contacted 4 Wheel Parts in Fort Worth and they said they could order them for Wednesday delivery and installation. Waiting for the airbags we realized the aux tank we bought wouldn't fit the truck bed, so Trails End gave us an amazing deal on a tank/toolbox combo and installed it that same day. They also welded brackets so we could install 2, 36" toolboxes on the trailer. Fast forward to Wednesday morning. The airbags came into 4 Wheel Parts, but they said they were booked for the whole week and couldn't get us in to install them (after we had paid 1/2 down back on Monday). We picked up the airbags and brought them back to Trails End and they will be installing them first thing tomorrow morning (Thursday). 4 Wheel Parts could care less that we're an Emergency Response logistics company that needs to get back on the road. The current Manager, Joe Bailey started trash-talking the crew at Trails End which is very unprofessional, horrible customer service. Also of note, 4 Wheel Parts has an entire team of installers on site, as they're a national company. Trails End only has 2 installers, but their desire to go above and beyond to prioritize emergency situations and service customers is exemplary. One more example of using small companies over big-box stores. Please consider supporting Trails End for all you hotshotters out their based in Texas or traveling through Texas.

Had a RETRAX Pro MX bed cover and a remote spare tire valve stem extension installed and a B&W 5th…read morewheel hitch uninstalled. Outstanding work by guys that are experts!

I called to see if they had any time for a simple oil change , they said sure come on in . I was in…read morethe front waiting for my car to get done. I thought they must be pretty busy it's just an oil change ! a few minutes later, little did I know . the mechanics were giving my Hyundai ELANTRA a full inspection ! The tires were rotated at no extra charge, they noticed it and just did ! Wow that's never happened before , and they asked me when was the last time you had a full service ? they informed me that the idle was a little rough . They pulled out a spark plug showed me , there were old n worn . We then ordered the parts. Talk about a smooth running vehicle upon leaving thanks to Mike and John and there years knowledge of mechanic skills in years of experience.

Needed an oil change because my place was closed and schedule wouldn't allow for another day when…read morethey were open. Stopped by and he ordered what he needed. I left to run some other errands while the parts showed up. He called me when they arrived. Stopped in, got'r done. Learned a bit from the guy running the place. We have a similar background and had a nice conversation. I know the owners have another location and see no reason this one wouldn't succeed as well. Location during peek hours is drag trying to get out with traffic but good honest people.

Called the shop yesterday late because of a broken exhaust pipe on my truck. Andy said bring it in…read moretomorrow and will take a look. Got there today around 9:00 and it was repaired in less than 30 minutes. That was just awesome along with a great price! My go to place from now! Highly recommended!

Got quote for $400 Install:…read more 1. Front bumper with fog lights and light bar 2. Install small wench 3. Install bumper grill 4. Hook up reverse lights on back bumper. 5. Hook up reverse sensors on back bumper. Told me wench was too small for bumper so it wasn't installed. All the following I wasn't told about and had to find out later. Sensors constant screaming - he said it was my after market bumper. It was not. I repositioned them so they now work correctly. Got home and had to call them back. I found the light bar wasn't even hooked up. He said it needed an adapter and he didn't feel comfortable hooking it up in case of fire. Didn't offer to get one, so going through the bumpers seller I ordered it myself. The fog lights they put in the bumper were all 4 very loose. The bumper has seam covers which are screwed in with 12 bolts on both sides. They threw those in the back of my truck and I had to go back to get my bolts. When I picked them up I told him I ordered the light bar adapter. He said he'd charge me $125 to install it. Really? 1. The wench wasn't installed. 2. The fog lights were not tightened, I'm glad I didn't loose them. 3. The light bar was part of the install for the bumper. 4. Neither one of the seam covers for the bumper were done. 5. The parking sensors just needed adjusted, it wasn't the 'after market bumper'. I go back in to talk to him and one of his employees that did the install tells me the wrench was part of the bumper and I said no it wasn't. It was an add on and was too small. Not that, that has anything to do with I've already paid for the lights. He said, "I don't know what to tell you" All this and you're going to charge me more to put on the lights?? From talking to my customers it appears this isn't a 1 off issue. I won't be back to Viper.

I've been going here for years and my husband longer than me! We love it here! Everytime I have an…read moreissue I take my car or husbands truck here asap and they fix it within an hour usually!

Wife took her car in to get a couple used tires to hold over until taxes. They replaced 2. Turns…read moreout they put the wrong size on driver rear. Wife's vehicle is AWD. This DESTROYED the differential. When I called to tell them of their mistake, their manager Aaron advised me they put the wrong size on her car on purpose just to get her home. This is a lie. She drove from home to their shop to get tires that could get her through a few months. And further, the driver rear tire wouldn't have been a problem getting home. It had a slow leak! Why replace it at all if the medicine is worse than the ailment?! She told them she wanted to get a new set in A few months and asked for a quote. Which is to say, we KNOW they knew she intended to drive on the tires for a few months. Aaron quoted lies supposedly on the work order, All of which I'm positive had fresh ink as we spoke on the phone. Go somewhere else, anywhere else. How can you trust your vehicle with a company that skirts accountability and the lacks the integrity to do what's right? Lie after lie to save themselves a buck and stick their neglect on their customers. Just a disgusting practice. My Wife's take on this den of grift. I went into Texas Tires a couple weeks ago to get two tires replaced. I opted for used tires until I could get a new set a few months later. I told the guy that helped me this exact thing. I had him give me a quote for the new set I planned on getting near the beginning of March. They replaced the tires and I went on my way. Cut to three days ago when my car started making a God awful noise. I had to have it towed to Southwest Nissan so they could tell us what was going on. Turns out the rear tire they put on was not the right sized tire. It destroyed the differential and rear axels. When my husband called up to tell them the tire wasn't the right size they told him that they told me all about it. They said they told me it was the wrong size but it would get me home and back to a shop to get the correct size. This is 100% untrue. They never told me anything remotely close to that. So that's Texas Tire, anything to weasel out of accountability I suppose. Don't take your business there, you're not dealing with honest people. I'd rather pay $2,295 for a brand new differential and rear axels than be dishonest scumbag.