Such a great experience! Lili & Cindy were amazing, they helped me with some knots in my back ! Will definitely come back and will recommend! Thank you ! read more

Updated review: You guys do shame, you guys do pressure. You should check your staff for how they treat people when you aren't around Angela just because you treat people a certain way does not mean everyone follows what you say. If you have alot of 1 star reviews check your team I still leave this place as a 0. The way the owner responded to my review is highly unprofessional instead of taking accountability for the way she acted speaks volumes. The principle is that if someone gets a service done as a gift or a paying customer and only has a certain amount to tip that should be okay, it's our money. We shouldn't feel like you guys are gossiping and shamming, which you were. TIPS ARE NOT MANDATORY $10 for an hour or not, be grateful. If your workers are under paid and aren't making enough pay them better. It's not your customers job to make your employees ends meet. As for speaking to the lady who did my massage, I did let her know in English and I could have let her know in Vietnamese as well. I'm fluent in both - nobody said anything about their being a language barrier in my initial review so that's weird for you to assume I didn't. Orginal review: I don't recommend truly, my massage hurt bad. The lady kept squeezing my neck very hard. At the end of my service the masseuse just stare at you while you pay while the lady at checkout makes you feel uncomfortable for tipping a certain amount. It's very embarrassing and uncomfortable that she try's making her own tip prices and talks about you while you're walking out. I understand a massage is a lot of work but that is their job. Pay your workers better, then you wouldn't have to make paying customers uncomfortable at checkout. Rating 0. Do your research on this place, save your money and go somewhere else. read more

I went in for a couples massage with my partner and quickly realized the level of training was not what I expected. I'm giving 2 stars because luckily my partner received a decent massage, but mine was honestly horrible. My masseuse was Angela, and some of the techniques she used genuinely concerned me. I was previously a certified massage therapist, so I'm familiar with basic anatomy and areas where direct or deep pressure requires extreme caution. She repeatedly attempted to apply heavy pressure behind the knee, where major nerves and blood vessels run, around the inner elbow/cubital area, and directly into sensitive areas of the neck where arteries and other major vessels and nerves are located. These are not areas where someone should be applying aggressive, careless pressure without a clear understanding of anatomy. I found myself having to stop or move several times because I was genuinely worried about being injured. I hesitated to write this review because I don't like leaving negative reviews, but I honestly believe someone could get hurt if she continues. I felt it was important to share my experience. read more

Booked a 70-min massage + 10-min lymphatic add-on (80 minutes total, paid in advance). I arrived around 10:40am and after changing, my massage started around 10:50-10:55am. My therapist left the room around 11:49am -- meaning the actual session ran under an hour, well short of the 80 minutes paid for, not counting the additional time she stepped away mid-massage to blow her nose after sneezing. Beyond the shortened time, this was not a relaxing experience. My therapist checked her phone repeatedly throughout the session. The massage felt rushed and heavy-handed rather than therapeutic -- I've had firmer/deep-pressure massages before that left me relaxed, but this one just felt uncomfortable, and at points she smacked me in a way that felt rough rather than a standard technique. For the lymphatic portion, she spent close to 30 minutes on my hair/scalp rather than focusing on lymphatic drainage areas I expected (face, neck, collarbone). She offered salt (I believe as an exfoliant) via Google Translate; I declined due to eczema and she repeatedly asked why. My arms were itchy afterward, possibly from the oil/lotion used. At checkout, I was asked for a tip by both my therapist and a second staff member who hadn't even checked me in, even after I explained the service wasn't great and that it had already been paid for. Disappointing experience overall -- wouldn't return. read more

Four Seasons Spa - Massage table - Massage Near Me - Fullerton, California

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The price is great. You can get an hour massage for one hour. The place is clean and peaceful. I went with my sister and our friend. Originally when I called they were putting us in the same room. The when we got there they had two rooms and one would have to go to another room. Because my sister planned this with our friend originally and I joined last minute I told them I'll go to the room alone. So that was the first thing that I was bummed about. I was told to get to my underwear and have the blanket on me. Now because I saw women only walking around, I assumed the person massaging me would be a woman. Once I laid down it was a man who came into my room. What made me frustrated is they didn't check with me to see if I'd be comfortable with a man. So if you're not comfortable getting massages with men let them know, because they won't ask you. I was t comfortable with it but at this point I was already there and I wasn't sure if they had any women free to give me a massage at this point. The massage was good but I didn't like that I wasn't asked or warned. I hope they at least do this as a courtesy to women who like to only get massages by women. Especially since I was unaware there were men who massage there. read more

Great service. Friendly. Able to accommodate special needs. They were very kind and professional. read more

Four Seasons Spa - Great prices. - Massage Near Me - Fullerton, California

Have gone here multiple times with my friends, husband, and just by myself! Their prices are great for what they offer! Nothing amazing but you get what you pay for. Staff is always making sure pressure is great and that you're comfortable,m. I usually get the 60 minute body massage for 60$ or the combination 30 min foot and 40 minutes body massage! read more

Purchased a Groupon couples 90min massage. I felt the service was very kind and efficient. I would've like for a little more direction or conversation in regard to what oils/lotions they offer and what type of pressure preference we wanted. Overall we were a bit underwhelmed. The masseurs did not introduce themselves and understandably were speaking to each other a bit throughout our appointment. The space and amenities are a bit dated- I guess overall an okay experience, we were just looking for something a bit more reflective of their online presence. read more

Amazing and relaxing facial. Absolutely worth it. Best birthday gift for my mom and a nice treat for my sister and me. read more

Four Seasons Spa - Mama's bday facial, we all get a treat! - Massage Near Me - Fullerton, California

If I could give zero stars, I would. If scheduled an appointment for 8PM. When I walked in 5 minutes early, one of the employees who was in a bad mood told me they closed. A second employee laughed but when the angry woman insisted they were closed, the second woman apologized and sent me away. As soon as I walked out, another man walked in and they took him in back. I went back in and asked why I was sent away and the other man allowed to stay, the second employee told me the angry woman was her boss and there was nothing she could do. Unbelievable. I will not be going back. read more

Amazing very professional !! Second time ever going to a massage spot and I would choose this one over the other. The place seemed very well organized and clean. I got a full body massage it was amazing. You get to choose if you want light, medium, or deep tissue. The ladies always check up on you to make sure you're okay with every step. They also have water for the end of the massage. Tip make sure to bring cash so you don't have to pay the card fee. Me and my boyfriend are happy with this place. read more

Mr. Ocean was very good. Recommend! I will definitely come back and get more massage read more

The technician is highly skilled and provides excellent service at a good price; I come here every week. read more

Four Seasons Spa - menu - Massage Near Me - Fullerton, California

My favorite place for foot massages. Friendly clean and ample parking. Good pricing too. Thankful for this place!

This place is so convenient, reasonably priced AND provides great massaging service. I am always happy to come here to get either foot massage or full body massage. Everyone is professional and nice. If you are looking for a relaxing afternoon without going too far, i definitely recommend it read more

Not bad at all! Felt great afterwards. Great place to relax and destress. Would recommend

I had a wonderful experience at Four Seasons Spa. The staff was very friendly, professional, and attentive. The place was clean, relaxing, and welcoming. I left feeling refreshed and very satisfied with the service. I highly recommend this spa and will definitely be coming back! read more

Amazing experience. Friendly staff and clean facilities. Very much relaxed atmosphere read more

Four Seasons Spa - Massage Near Me - Fullerton, California

I got all bit up with a mosquito flying near my ear and it bit my wrist and ankle. No air conditioning, no music and smelled like food. No one really understood English. This place went down. I need recommendations to another spa. read more

Every staff member is kind and professional, and I always leave feeling relaxed and completely satisfied with my massage. read more

Four Seasons Spa - Massage place - Massage Near Me - Fullerton, California

Great service thete really good .She did couple minutes extra.Aplus I recvomend them great price

Worst massage experience the place was so dirty! Walking in the establishment looked dirty. The receptionist desk was loud and uninviting. The desk was really close to the massage rooms that I could hear them talking throughout the whole experience. Coming into the room it was Dorsey, the floor was uncleaned, the sheets were stained and the masseurs kept walking into the room to talk. it was very hard to relax as it was so unkept, unprofessional, and uncomfortable. read more

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Great massage! Everyone is very kind. Call ahead to make an appointment. Calming experience

This review is for the 30 minute foot massage only.... Pros: Nice and friendly staff Cons: 1. Your seated closely beside 3 people just to the left of the receptionist, separated by a bamboo curtain 2. Noisy because of the reasons stated above. So you can hear and see people walking by and paying at the receptionist desk. At the end of your neighbor's massage, you can hear slaps....loud slaps 3. I have arthritic feet, hence the foot massage. I thought I would get the full 30 minutes on my feet but instead, I got: 10 min massage on my head 10 min massage on my calves/shins 10 min massage on my feet (about 5 min Per foot) 4. Toward the end on one foot, Instead of her thumbs applying pressure all the way down my foot, I felt her nails were digging in. Maybe she was tired....I guess you can say I'm a little disappointed. read more

Amazing! Definitely recommend coming! Affordable and great customer service and a great relaxing environment. read more

Four Seasons Spa - Massage Near Me - Fullerton, California

Amazing massage. Clean and relaxing environment. They really take their time and make sure you're comfortable the whole time.

Relaxing, clean interior. Affordable pricing. Hurt so good! Released a lot of tension. read more

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I really wanted to like this place because of its convenient location; however, the customer service was extremely disappointing. We walked in at 10 a.m. and were not greeted at all. While I understand there may have been a language barrier, especially as an Asian immigrant myself, the staff member appeared irritated and aggravated when I mentioned our couples Groupon voucher. What made the situation more uncomfortable was that the staff did not seem to understand what was being advertised or sold on Groupon. Their confusion gave me anxiety, especially since I had already paid and was worried there might be an issue honoring the voucher. The massage itself was mediocre and not relaxing. The therapist worked at a very fast pace, and although I understand everyone has different techniques, the pressure felt overly aggressive for my preference. There was also an uncomfortable hygiene issue. At one point, it felt like the therapist silently burped close to my face, which made me extremely uncomfortable. I do not want to smell someone's breath during a massage, and wearing a mask might help prevent situations like this. This may sound minor, but most spas offer hot tea or at least warm water after a massage. Instead, we were given cold water, which felt careless and unprofessional. Overall, the lack of communication, professionalism, and attention to basic customer comfort stood out. This place would greatly benefit from improved customer service and possibly hiring a receptionist who can properly greet and assist customers. read more

I went there to give a friend a birthday present after a long time, and they were very kind and wrapped each gift certificate nicely and gave me a free 1-hour ticket as a service. The store is clean and the staff's massage skills are high. It is located in a large mall, so parking is very convenient and it is a safe area. I always want to visit this store again. read more

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This was an incre experience. Did the couples massage and I felt completely comfortable and relaxed at the end. Definitely will come back and 100% recommend to everyone to visit read more

I had a great experience here! The staff was very friendly, professional, and welcoming from the moment I walked in. The massage was excellent and really helped me relax and work out a lot of the tension I had. You can tell they genuinely care about providing a good experience rather than just rushing through the appointment. read more

I have been coming here for quite a while and the massages are always great, which is why this review is disappointing to write. Unfortunately, there seem to be serious issues with appointment scheduling. The last two times I have booked appointments, I was told there was no appointment in the system when I arrived or called to confirm. Today I had a 4:00 PM appointment that I scheduled on Monday. Because of previous scheduling problems, I called ahead to verify my appointment and was told there was no appointment for me. The employee repeatedly asked if I had called the correct number, but I know I called the business directly on Monday to make the reservation. The quality of the massages keeps me coming back, but the scheduling issues have become very frustrating and inconvenient. I hope management can address this problem for future customers becuase I will no longer be coming back. read more

Four Seasons Spa - Massage Near Me - Fullerton, California

I wanted to like this place, but a few things during my visit left me feeling more tense than relaxed. The massage itself was just okay -- not terrible, but definitely not the level I expected for the price. What concerned me more were the payment practices. They strongly encourage paying in cash, and when paying by card, any transaction over $100 comes with an unexpected $3 fee. There was also a very firm expectation to leave a tip of $10 or more, which wasn't communicated in advance. None of this was explained before the service, so the checkout process felt awkward and a bit uncomfortable. Transparency matters to me, especially in a service business meant to help people feel at ease. There are many massage places in the area that are clear about their pricing and make the whole visit feel welcoming from start to finish. Unfortunately, this visit didn't give me that feeling, and for sure I would not return! read more

They were over 20 minutes late for our appointment but that wasn't really the issue. The issue was the tip. They were late, cut the time by 10 minutes when I paid for 70 mins and only received 60, the massage was sub par (I had to ask for more pressure multiple times and it was not received), and the masseuse left the room multiple times so not even the entire 60 mins was used (when I paid for 70). So, I didn't want to tip the $10 they forced me to. If the service wasn't to my liking and there were many factors, I simply do not have to tip. When leaving, the man forced me to pay a tip and I left one because I felt pressured and honestly I could have stood my ground, but it wasn't worth it so I left one since they were begging. Tip should never be expected, it is up to customer. I ALWAYS tip and left one for them and they asked for MORE. That was the issue. Please fix your customer service if you would like a tip and do not force unhappy clients to because I will not be returning. read more

The body message was Wonderfully and relaxing, stress went away and muscle join pain for release . Great job they are really nice people and friendly . read more

I was here on April 10th. My whole body was aching from long hours of work, and I was hoping for a relaxing massage. So I called in, and the lady kindly made an appointment for me. Everything was fine until my massager came in. I do not remember his name, and he was a nice person, but he was a horrible massager. He didn't know where to press and where to not press, and when he was pressing with one hand, he placed the other on my waist, which caused a shift of weight entirely on my waist when he was not pressing. I booked the 60-minute deep tissue massage, but after 35 minutes I genuinely felt that I might get hurt, so I stopped him, paid the entire amount even though it was horrible and I cut it short, and walked out. After I calmed down a bit in my car, I called, and the lady who made the appointment for me answered. I told her what happened and that the massager needs to practice/learn how to massage so that this does not happen to anyone else. The lady apologized and promised me multiple times that her manager will follow up with me in a couple of days. She took my name and my phone number. Since then, it has been almost three weeks, and I have not received a call from her. I've been to this place multiple times, and I generally had a good experience, so I did not want to leave any bad reviews. However, I had to leave this review for (1) bad massage experience (2) lack of management (3) unkept promises of follow-ups. read more

Amazing that Michael found all my sore spots! Extremely relaxing and and very satisfied

Got a Groupon deal for a 60 min couples massage with hot stones and aromatherapy. Made an appointment ahead of time and was a few minutes late but we still were able to get in. Got placed into a room with 4 beds. A curtain separated 2 and 2. That wasn't an issue but we did get some loud people coming in which is no fault to the business. The massage was really good and I got a female and my boyfriend got a male which we liked because it made it comfortable for us. My lady was nice and firm with her massage and checked in when she'd go harder in some spots asking me if I was okay. We were also given a cup of water after we were done. Overall a great place the only thing that wasn't sure of was the aromatherapy part as I didn't smell anything or I wasn't sure if we were supposed to be given anything for that. read more

Thank you Michel massage was amazing. Very professional and target the needed areas. Look forward to to come soon very good service. read more

Usually never venture off to another massage place but I'm lucky I found this spot. Price is actually very reasonable. My masseuse, Lola, was very attentive and when going to another part of my body, was always asking if what she was doing was okay. She also asked me before we started what area I have the most trouble in. I greatly appreciate the effort she put into getting my knots out and always made sure the pressure wasn't too overbearing for me. I will definitely be returning. Thank you Lola read more