I have honestly never felt the need to leave a review for a business before, but after this experience I felt obligated to share what happened so that future customers know what to expect. I booked a 40-minute massage advertised at $40. When I called, I was simply told that the next available time was at 4:45 PM. From that conversation, we were under the impression that any time after 4:45 would be fine, and we were never explicitly told that we were being booked for exactly 4:45 PM. As a result, we arrived a few minutes after 4:45 and the massage began around 4:55 PM. However, the session still ended around 5:25 PM, meaning I paid for a 40-minute massage but only received about 30 minutes of actual massage time. Another odd thing my girlfriend and I noticed was the inconsistency in the massages themselves. We paid for the exact same service, but our experiences were noticeably different. I was assigned a female therapist while my girlfriend was assigned a male therapist, which was perfectly fine, but my girlfriend received a much more thorough massage that included work down her legs, whereas I did not receive the same treatment despite us paying for the same service. It left us confused as to why there was such a difference in what was provided. What really pushed me to write this review, however, was the checkout experience. I offered a $5 tip and was immediately told there was a "$10 minimum." I have absolutely no issue tipping and fully understand that massage therapists deserve to be compensated for their work. However, I have never in my life been told how much I was required to tip, especially when there were no signs, notices, or disclosures stating that gratuity was mandatory. If customers are expected to pay a mandatory $10 gratuity, that should be clearly communicated beforehand or included in the advertised price. Instead, I felt pressured at checkout after already receiving less time than I had paid for. To make matters worse, the difference between a 40-minute massage and a one-hour massage is only $10, meaning I effectively paid the price of an hour-long massage while receiving only about 30 minutes of service. The massage itself was decent, but the lack of communication and transparency completely overshadowed the experience. I left feeling more taken advantage of than relaxed, which is the exact opposite of how a massage experience should end. Unfortunately, I will not be returning, and I hope management addresses these issues because no customer should pay for 40 minutes, receive 30, and then be told there is a "$10 minimum" tip requirement that was never disclosed beforehand. read more

Went in for a foot massage but ended up adding a neck and shoulder massage. I loved it! There was no need to get undressed and the masseuse did a wonderful job. I will go back read more

You know when your body just really needs a massage for both relaxation and to destress? Tonight I decided to go get a massage with my best friend. I remembered I used to come here years ago Idk why I stopped it's close by tucked away and they actually give pretty decent massages. They do feet and body. They have different prices for different things you want. We chose the half hour feet and half hour body massage for $40! Not a bad price, it was the end of the night and I think we were the last customers. They did a good job I wish they did it a lot stronger on our feet but they were all very friendly and the back massage was nice and relaxing. It felt good to finally go, I will definitely be back again. If you need a quick massage for not too much come and check this place out. Thank you very much for our relaxing massages. Have a beautiful day :) Aloha read more

I had a very good experience with dragonfly massage, especially with manager Jessica, she was very accommodating & professional. All the therapist I've had here have been very good. The atmosphere is peaceful, clean restroom, safe parking, I highly recommend this business, Thank you read more

The foot massage was amazing and it took my headache away! It's not private, but it's very clean and the workers are very kind. Make sure to tip them well if you like their service! read more

First time and will be the last time. The lady that just massage me was falling asleep. She thought I was sleeping and she was just basically rubbing my foot with no pressure. That was really horrible, never in my life had a foot massage this bad. read more

I called 10 minutes prior and they got me in right away. Super clean. Very relaxing. The prices are great but the quality of the massage worth every penny. This will be my weekly massage spot! read more

Been going here for several years. Great place to get a massage They have good pricing for foot massages and you can also get a full body massage if you prefer that read more

I have been coming here for several years and usually get the foot massage. Just came again this week and they recently renovated and moved things around. It has changed negatively, unfortunately though in all the years I have been coming. They didn't go the full 60 minutes this week, as I paid for, and wasn't happy about that. They don't do upper massage at all at the beginning of the massage like they used to that included scalp, neck, and arms. During the majority of my massage, there was a loud thumping and it is the next door pizza place. Was not relaxing at all hearing the constant, loud thumping and I could feel the vibration as I laid there of whatever the pizza place was hitting continually. Overall, it has gone down hill in service and quality and I'm bummed about it. I don't usually put negative reviews, but I was very disappointed and probably won't ever go back. read more

I was having so much upper back and shoulder pain I wanted to cry. My Mom and I came here because a friend had recommended this place, im so glad she did. We were greeted warmly and placed in a section off by curtains room. The massage was amazing! I told them my area of pain and they worked out all the knots I had. I left feeling so much relief i'll be back soon. Highly recommend! Place was nice and clean read more

Honestly, been coming here for about a year. Every time it's something new... in a negative way. Price changes even after you buy certificates for a specific massage then they won't honor the price you bought them for, massages change each time with different stipulations. Foot massage you used to get like 15 min upper body including head shoulder and arms and now you don't for example. Forms of payment change, there's a guy who rushes through the massage and it's not relaxing. I leave more stressed than when I go in. It's annoying and poorly managed. Just stay away and go somewhere else. Tired of giving them the benefit of doubt. read more

Amazing massage. The location is very calming and relaxing. The massage therapists are very good.

We went here the day after we went to Disneyland because our feet were sore and we were in the area. It's not the best foot massage we've ever had, but was not bad. They also massage your neck and upper back a bit too with the foot massage (along with a foot soak). For the price, we certainly felt better after getting our feet massaged. read more

Always quiet and calming inside with some light music. Calling ahead is recommended as the times I walked in they couldn't take me. I tried calling in the morning before going in the afternoon/ evening and that always works! Very clean and good pricing. They definitely work on those knots as long as you'll let them read more

Recently renovated, however, right next door to pizza place, so it is not quiet or relaxing. The worst part is there is no sink in the bathroom. And my masseuse went to the bathroom, but did not wash his hands and came directly over to me. Several other customers did the same thing. I think they're afraid to use the company sink?? Thank god He wore gloves or I would have complained. Prices are still very fair. And it is wonderful to still get a foot massage combo read more

I came in with a two day headache, by the time I was out it was gone. Best massage I have had in a long time. I got a 70 minute massage for half the price you would pay at other massage parlors. Will come back read more

A small hidden gem. I've been to many massage places. I found this one with my husband. They start with amazing pressure (you can tell them to go lighter if needed). We have been there twice picked the 30 minute foot/30 minute body massages. Both were slightly different experiences. Our first experience was wonderful. They really dig at your knots. Pressure was great if you want a REALLY deep massage. I thought my masseuse was going to get tired and decrease pressure as the massage went on, but he didn't. We felt sore the next day - but it's something we needed. We went on a random day of the week. Not too much foot traffic. The second time we went, it was still a deep massage, but they didn't dig in as much to the knots. It was more of a deep rub as the masseuse used more of his forearms during the body massage. We went on MLK weekend. They were definitely booked all day. Both foot massages were amazing. I feel like we need to pamper our feet more often since we are constantly using them! So, maybe the difference in massages was dependent on they days we went. Overall, I would still choose to come here mainly because of our first experience. Service is great and they have reasonable prices. read more

Hole in the wall spot with cheaper prices than other massage places. Husband and I made a last minute decision to get hour long massages and this place was near by. There are no rooms. Massage beds are separated by curtains and a couple lounge chairs in the center for foot massages (they just put a towel over your eyes when you get a foot massage). You can hear everything and everyone during services. Not a relaxing environment. The masseuse I got was a very inexperienced lady that used her forearm on my back practically 80% of the time for a "full body" massage. I don't recommend even if you're in a bind. read more

To my horror I saw the employee remove the soiled towel that was used on a previous customer and proceeded to folded this towel and placed it back on the linen shelf to be USED on the next customer!!!!!!!! I was going to call her out on it ! Decided to write a review and stop going there. I wonder how often they actually do that. I need to report these people to the OC Health Department! read more

If you enjoy acupressure (emphasis on pressure), this is your place. I did an hour full body and asked them to focus on my neck and shoulders which they did for the most part. There can be a bit of a language barrier, but overall I have not had problems either time I visited. I enjoy very deep tissue massages, so I enjoyed this place. The woman asked several times throughout if it was ok, so you should be able to adjust the pressure. In other reviews, I see people complaining that there is a higher tip expected, but with their price point, it's clear that they are priced for nice tips. If I can get a massage for about a dollar a minute out the door, I'm happy. There aren't private rooms, but each area has curtains around it for privacy. It's a no nonsense acupressure/deep tissue massage place. Not a spa. If you have realistic expectations, I think you'll enjoy it. I did. read more

I have been to this place about 7-8 times and it's always been average. It's close by and they are available when I need a massage so I visited out of convenience. I ask for their names if I thoroughly enjoy the massage and I don't have one name from this place. I keep thinking I will get lucky and get someone good the next time but I am giving up on this place. The last massage I got about a month ago was by far the worst. The lady massaged me with one hand the entire time. Initially I thought she was fatigued so I waited for her to pick up the pace but that never happened. The one hand massage was lazy and she was just killing time. She obviously does not want to work. If I leave a massage more frustrated and stressed than I came in, it is not worth my time. You can't say I didn't give it a chance!! read more

I've heard that sometimes these places can be a hit or miss. Fortunately for me, it was a good experience! I made my appointment for the evening (which was easy to set up on the phone) and showed up 10 minutes late, but I was quickly accommodated. I was greeted by two employees, a man sitting behind the desk, and my masseuse. I wish I got the name of my masseuse because she was great. I got the full body for an hour but honestly I think my masseuse went 10 minutes longer! I'm not mad about it LOL! Their "private" rooms aren't actually separated by walls, but by curtains instead. I noticed some sizable gaps that allowed visibility into my room but honestly, it didn't really bother me. However, you can hear any noise that goes on. Both employees were very friendly. I wasn't harassed over the tip. In fact I wasn't even asked about the tip! After I got dressed, I headed out towards the front where I was given a bottle of water. That's when I asked how I can tip. I would visit again! read more

I had an amazing 60 minute combo foot and back massage. Everything was very clean and my masseuse was expert. She found the knots in my upper back and between my scapula and really gave them a workout. They have remodeled since I was there a few years ago. They have more private tables now for the back portion of a combo. I will return! read more

If you plan to leave less than 35% for tip, feel like arguing, and being shamed, THEN come here! That's what you can expect if you do not give the princess what they want. even if you're unhappy with the service, they don't care. where were the days when you left a tip because you wanted to? not because the gu n was held to your head! The rudeness is unbelievable and almost comical. it could be worth an interesting and exciting social experience !!!! The only positive I can find is that they actually take your name and ask if you have a reservation unlike the Brea Boulevard location who gives it away to the first one that comes in the door read more

Someone recommended this place and had high reviews so thought I give it a try. I was 5 mins in when a lady came in demanding the man who was working with me work on her. I could tell the staff was scrambling to calm her down and ended up giving me a women. Was this a big deal not really but I mean a I'm sorry for the inconvience would have been nice. The new tech was great and made me feel comfortable. Then we get to the paying part. Literally 3 people hovering over me what I felt like making sure I paid was not a great experience. Will I come back, yes just to not judge it on this one experience but If this was to happen again than it will be a no go for me. read more

I have been coming here for several years you just need to find the right person that you like best. I have a list of who is good and who I do not want. I list of who fell asleep and who doesn't. If the massage was bad then I give no tip and tell them it was bad or they fell asleep. Now I have my favorites and I give a 40% tip. A massage isn't like a restaurant they're working a lot harder than the servers, so a 40% tip is pretty typical in the massage industry. They're not making much money, they probably make half of what THE MASSAGE COSTS . So a one hour massage for there cut is 12.50 of course you should tip $10.00 if it was good and nothing if it was bad. read more

If I can leave negative five stars I would. I will never return to this establishment. The male masseuse was not professional at all! Absolutely Inappropriate! There were 3 other women working and I was given a man who clearly should not be massaging women! read more

Do not go here !! I got the 30 min foot massage and the masseuse bruised both of my shins ! read more

Dragonfly Massage Therapy - Bruised shins! - Massage Near Me - Brea, California

This place is amazing! Can't beat the prices. Definitely worth trying, you will be back for more. I usually do the #2 on menu. 70 min full-body/foot massage with hot stones for only $45 read more

Gone to this place twice because my favorite place is closed and it's been horrible. The worse part is they leave you very bruised, their lack of technique and skill shows in that they are clueless of pressure points on the body. Don't waste time or money. I'm never going back. read more

Dragonfly Massage Therapy - Bruises!!!! /: - Massage Near Me - Brea, California

I enjoy coming here. It's relaxing and I feel well taken care of. Prices are reasonable. Do not believe the reviews about bruising, first of all if it's too hard of a rub say something they have no problem adjusting the pressure. Secondly they have to massage a variety of individuals including big men that requires much strength/manipulation and we all have different limits to pressure pain etc. Lastly, everyone body is different these therapists aren't trying to inflict pain and you may bruise easier than others, quit complaining just because you're a wimp, can't speak up and or just want to complain. I will definitely go back as all of us should get a massage often. read more

It's the worst massage I have ever gotten here! First when I lay facing down on the opening pillow, that pillow stinks soooooo bad even with the paper cover on top of it, I was grossed out the whole time getting the massage! Second, the girl she used her elbow to massage my back the whole time, it didn't feel any good at all, it didn't do a single thing to release the tenses on my back and shoulder! With the bad smell and the bad massage I wanted to get over soon! I have been to many massage places, this is The worst place and experience ever! read more

The two stars I'm giving this review is because the first time I came Charlie was amazing. Unfortunately my second time 8:30 6/12, was the absolute worse massage I've had in my life. And that's an understatement. I feel horrible writing this bc the lady was actually nice but the massage was horrible. HORRIBLE. I felt like she was just Lathering lotion on me with with THE EXACT LITERAL BACK AND FOUTH MOTION. I promise , BACK AND FOURTH to the point where my back started to get hot because of the BACK and FOURTH friction. This was so bad I ended my massage early. And don't get me started on the legs. Again just lathering lotion on me, no pressure, non stop chatting with co worker next to her. It was the worse experience ever. If I go back, I'll be asking for Charlie only. Im writing this review because no one bothered to ask how my experience was there so if anyone cares to make this right, feel free to contact me read more

I really used to LOVE this place! It was great after a long day, I'd bring friends, my mom, my boyfriend! However, the last two times I went, I have really bad experiences:/. The first time, I was in the curtain area without a shirt or pants on and a man was in the next curtain over. I heard shuffling and I realized he was trying to see in my room. I got up super fast and pulled the sheet over me. The woman working went in front of the curtain to block him. He did this a couple of times and the woman tried to calm me down but I wanted to leave right then and there! The second time, during my whole session (in and out of the curtain) a man was moaning sexually. I heard the sound of lotion (not lotion to back or skin) but lotion to genitals. I also heard him ejaculate. I haven't gone back. I hate to leave this review but also think for safety it's best. DON'T GO HERE!!! read more

I was in extreme need of a massage - I hold all my stress in my shoulders and I have a pinched nerve in my neck to boot. I was iffy on this place after reading some reviews but I was desperate. I called right when they opened and they said they could take me right away. When I walked in, the place was nice and quiet with low relaxing music playing. I was greeted by Tom and I explained what exactly my issue was and what I was looking for. Each massage bed is separated by curtains, which I had no issue with. Tom gave me one of the best neck and shoulder massages that I have ever had and I have had many! I am extremely happy that I gave this place a chance. They do charge a $1 fee to use a credit card. You can add the tip to the credit card charge or pay with cash. I will definitely be back! read more

It's not fancy but it's clean and down to earth. Lots of parking available. I was able to call in for a walk-in and was accomodated right away! I did not get the massage therapist's name but she was wonderful. I had 60min body and 30min foot, kept falling asleep. I laid on my sides for body massage since i am 37 weeks preg. Great experience, i will be back!!! regarding tip, i tip $10 for every $30. so if i got $60 service, i tip $20. for 90 minutes of massage service, $80 is a good deal in my opinion. read more

Love this place, especially for the value. It's not for everyone though. Best if you like more physical massages, rather than relaxing.

Linda is the best!! Great service here Foot rubs are amazing here and they add a scalp massage as well read more

I came here twice for neck pain and felt like the $30 for a half hour massage was a fair price for the quality of service. Not the best, not bad. Just enough to get the job done. My 2nd time I got the same guy as last time with the same service. I tried tipping $5 which is a litto more than 15% and he said that was too low that people tip $10 on a $30 massage. I was caught off guard. I told him that's too much. That's 33% for a half hour average massage? No private room either. So I gave $6 for 20% because he made me feel bad. I really don't care to be presumed cheap because I grew up low income & am deep in student loans so I'm a penny pincher. I was just really not happy with being haggled for $5 more. Guess I'll take my terrible neck pain elsewhere. read more

I went to this massage place with a good friend. It's next to a pawn shop and I have been to the pawn shop before but not the massage place. It's a quaint, and nice quiet place. I got the 30 min back and 30 min foot massage for 30 dollars. It's a good deal. There's serene music playing and the lights are dim, so it makes you sleepy. It's my 1st time getting a massage like this, so this was a new kind of experience. The leg massage was okay but the foot kinda hurted and it was ticklish. The back was alright. It felt good though, but the next day it hurted all over, and I felt very sore and sleepy. I slept like a baby this day. Everyday massage is too much but once every 2 weeks I think I would like that, if I could afford it that is. read more

Dragonfly Massage Therapy - Massage place - Massage Near Me - Brea, California