I'm so grateful for the help that I received in this dry cleaners I got rained on today and they came in and served me with a smile so quickly. I really needed it because I have to go into so many different buildings that I must look sharp each time. I had my own creases from this morning but they were totally wiped-out in the rain with the umbrella. You will pay though . Thanks Brian. read more

Four Seasons Cleaners - This is me in the place to be with Brian helping me. - Laundry Services Near Me - Chicago, Illinois

PLEASE BEWARE! I cannot discuss the details of this transaction...However, make sure to double and triple check the amount you will be paying per piece of clothing to be dry cleaned prior to dropping off your clothes. Make sure this is in WRITING. The woman behind the counter might say she can't print a receipt because the systems are down, but I would advise you to not leave empty handed. read more

I get my dry cleaning done here and it always comes out great. You can get your shoes shined here and on occasion I will have get some minor alterations done.. just drop it off, go back to work and pick it up later. Always quality work. read more

I've been coming here for shoe shines for 2 years, and I finally had to write a review. This is a review for the shoe shine onsite at Four Seasons Cleaners--they give wonderful shines, at very reasonable prices (about 20-40% less than what you'll pay at Shoe Doctor in the Monadnock building), and they'll do it while you wait. It's really amazing service, and the guy really knows how to wax and buff shoes. He's definitely not afraid to get his hands dirty pampering your shoes! I agree with some of the other comments on the management of the dry cleaner being a bit huffy (and quoting expensive prices) for alterations. I've never been a huge fan, so have stuck to just the shoe shines, which are done by a local guy who just rents space from the cleaners. Five stars for a great value shoe shine! Just go! You'll be able to see your reflection in your shoes and you won't regret it! read more

They offer superior quality work and great customer service. My clothes always come back well-cleaned and pressed. It's not cheap, but if you're paying good money for your clothes and want them to be taken care of you'll get your money's worth. I've had terrific shoe shines and shoes re-soled here, saving money that would've been spent on a new pair. Love this place read more

I've been taking my dry-cleaning to Four Seasons Dry-cleaning for over a year. The shirts always come back with a plastic piece on the top button under the collar - I like how it keeps the collars from collapsing. I've always been pleased with the quality of the work. The proprietress, April caters to the busy office workers, making it an easy in-and-out. She is all about expedience and is terse in conversation. She provides a laundry bag for frequent customers to make it even easier. I am from out of state, and I travel to Chicago, but not every week, and she has been very accommodating to my schedule. She remembers my name, and I like the personalized service. She takes dry-cleaning seriously. Although she sends out the dry-cleaning, she makes sure the clothes come back right and does touch-up. I had a bad stain that I pre-treated with a Tide pen. I told her about, and she made sure it came out as best she could, advising me to not pre-treat when coming to her. She has always called me if there were an issue or if my clothing is ready earlier than requested. There are some things she won't bend the rules on, such as laundering a dry-clean-only shirt. I have not had anything altered, but I would trust her to do it right. read more

I bought two designer jeans while in Europe and had them altered, April is such a darling of a person she took great care of my jean's needs and took the time to explain the difference between original hem and a regular hem. i chose the original hem, which turned out great you would not even know it was shortened. What I am most impressed about is that I forgot my $125 Bose headset in one of my jeans' pocket and for the last week searched frantically for it, until today I found in the jean that just came back from the dry cleaners. I was very happy to find my headset intact, April you guys rock and I am very pleased with your service. read more

Do yourself a favor, DONT GO HERE! I went in wanting to get a zipper replaced. I phoned ahead, and explained to the owner that I wanted to replace the broken zipper with a more sturdier one. He told me it would be $15...no problem. Well, I go to pick up the garment, and to my surprise..the zipper is still the same! The owner, with his shady dealings, only changed the zipper rider. He said the zipper was not broken, but the rider was jammed. However, the price was still $15. What's worst is he gave me a zipped rider that didnt even match the darn zipper! So basically, I paid $15 for a 2 sec job...that looks like a 2 sec job....with the SAME CHEAP ZIPPER THAT I WANTED TO REPLACE! read more

Four Seasons Cleaners - $15....never again! - Laundry Services Near Me - Chicago, Illinois

This is THE place to bring your clothes. The service and quality I received here prompted me to quickly create a Yelp account and create my first review! It's not cheap, but the owners really know how to make you feel like a VIP customer along with their fantastic attention to detail. You'll get your clothes back looking better than when you first bought them! If your looking for a top of the line quality cleaner, look no further. 10 out of 5 stars! P.S. They also have a shoe shining and repair services. I haven't had a chance to try it yet, but I always see people coming out with shoes so shiny that it's hard not to get lost looking at them! read more

While Four Seasons provides an array of services from dry cleaning to alternations (when they actually provide the service), I would highly suggest not spending your money here. Why you ask? Their customer service is down right terrible! I have taken several pairs of pants to be altered here as well as shoes for repair. During a few of my visits to the store, I had gotten a bit of an attitude from the woman who owns the business, which I wrote off because they were always busy and seemingly stressed out. Plus, they have always done a decent job. Recently, I took in my winter coat to see if they could make a few small repairs. When I asked the gentlemen who owns the place if they could do the repairs in by noon that day I was told it wouldn't be a problem. Mind you, I also said that if they were too busy to get it done I could bring it back another time and it was 8 AM. He then had me talk to his wife to make sure the alterations could be done. That's when it got unpleasant. The female owner told me that it would cost $18 for the minimal repairs I needs. To which I questioned why the cost was so high. She told me that it was because it was a "rush" and that she was stressed and had too many other things to do. So, I asked how much it would cost if I brought it back. In a confrontational manner, she said it would still cost $14 and that they didn't need my business. And, that there are many other place who can provide alteration services. Has customer service gone to the wayside? Apparently Four Seasons Cleaners has no conception of the value of providing anything close to what could be considered quality customer service. read more

I cannot stand this place. I thought it would be convenient since I work in the building, but the customer service makes me want to throw up. On the outside, the lady who owns it looks nice and warm (only at first glance, I must warn). I needed something altered. It was a Forever21 dress which I paid 20 bucks for and I needed it taken in. She put pins lining how much she can take in. I then said it would still be too big for me and that I will just return it. She took the pins out in a very angered manner and said "I told you from the beginning I cannot take too much in and that it is hard work." She then said "Hurry hurry" and shut the door in my face. That day I also had other things I wanted to alter, but after that little bitch fit she threw, I just left. I did apologize for wasting her time on my way out, but she didn't even look at me or say anything. How rude!!! Oh she was also trying to charge me $30 for the dress alteration.. It was going to cost more than the dress itself! I will never ever recommend this place nor will I ever return. read more

I had several suits cleaned there. At least one suitcoat came back with residual odor in the armpits . . . I had to have it recleaned somewhere else . . . Dry Clean Direct does a better job for a lot less $ . . . read more

Clean store, friendly owners, quick service; the dry cleaning trifecta, if you will. With dry cleaners being so commonplace, there's little need to waste time on a bad one. Four Seasons is well-located in the loop and (unlike almost every other place I've tried) open at 6:30AM. Six-thirty! I'm eternally loyal read more

This place is awful. First time in my life someone wanted to charge me extra to launder shirts because of size. who does such a thing. Never coming here again. read more

I've come here multiple times for both dry cleaning and shoe repair services. Every staff member I've worked with has been incredible rude and unhelpful. I have tried asking basic questions and for basic explanations and every time have been treated with a complete lack of respect, on my latest experience the lady at the desk just stopped talking to me and put her headphones in to end our conversation. By far one of the worst customer service experiences I've had in the city of Chicago. read more

I would strongly discourage anyone from using Four Seasons Cleaners. I stopped using this business for my dry cleaning needs months ago after they started charging extremely high prices and charging me for making repairs I did not ask for. I started using Pressed Garments for dry cleaning which has been about a fourth of the price as Four Seasons cleaners without all the attitude the woman working at Four Seasons Cleaners has. However, I made the mistake of taking two items of clothing to be repaired here. I dropped off a trench coat to have four loose buttons re-sewn and a pair of pants to have one loose button re-sewn. I picked up the coat and pants and was charged $43 for the repairs. When I asked how much it cost per button the woman who works here (I believe she's the owner) became agitated and resisted telling me how much it was per button. She then proceeded to tell me that she took it upon herself to fix every button on the coat (ten buttons total) even though I had clearly asked just to repair four buttons. She charged me $4 per button. I'm extremely frustrated to have been charged for a service I did not ask for and in my opinion was not needed in the first place. I truly believe they are scamming customers by charging them for these repairs services every time a piece of clothing is dropped off. I will never go back to Four Seasons Cleaners. read more

I started using Four Seasons because they moved into the building were I worked and thus a convenient option. Well that was about four years ago, and although I left my job three years ago I did not leave my cleaners. Today they gave me the biggest wow from a service that I have had in a while, inspiring me to write this review. I was pulling up to drop off my cleaning, but all of the street spaces were taken(even the one in front of the fire hydrant). So I was going to drive around and look when I saw the owner waving at me through the window to stay put. She ran out in the rain and pulled my dry cleaning from my car window. WOW!! a step above the rest. read more

"Just plain old rude!" I went in and asked for a small safety pin. No response like, "I'm sorry. We don't give those out." or anything. The man just waved me off and said, "CVS." and went back to his seat. Maybe my request was the straw that broke the camel's back. In any event..."Just rude!" read more

If you appreciate quality and good customer service, then this is the place for you. I moved into the loop (around the corner at 235 VB) last year and my roommate tipped me off to this close location. Sweaters get folded and boxed perfectly, polos get hangers with tissue paper in the shoulders to keep from distressing. Shirts always look great. I had no reservations handing (expensive) new pants for alterations. April treats me right! I haven't tried the shoe shine service yet, the gentleman working in the store is always friendly. Traveling for work during the week, I do wish this cleaners open on the weekends but I haven't found many cleaners (or things in the loop) that fall into that category. BTW, although the address is 175 W Jackson, your best entrance is on Wells between Van Buren and Jackson - saves you from walking through the building. read more

I began coming here for over 5 years because I can get all of my drycleaning, mending, altering, and shoe repair all under one roof. Not to mention they do an impeccable job on all their services. The prices may be a bit more than what you'll pay elsewhere, but the value far exceeds those prices. They have never ever lost or damaged anything and my shoes always look better than when I originally bought them. read more

April is absolutely incredible. I've been coming here for years and it's always been top notch service and quality. Even stains other cleaners were unable to fix, the magically were able to correct here. read more

I have been going to Four Seasons for years, and I love this place. I had to leave a review because they just bailed me out of a jam. I had a tux that needed alterations for an event this past weekend. I brought the tux to them on Wednesday, they took my measurements got it altered for me by Friday. They went out of their way to get this done and I am very thankful. I will never bring my dry cleaning anywhere else. read more

My jacket is cleaner than its been in a while, and everyone I interacted with at this place was really friendly. My order was also finished a day earlier than expected, which was nice. The price was exactly what was stated when I dropped it off. Don't know what else anyone wants from a dry cleaners! read more

April is amazing. The shop is the cleanest cleaners I've ever seen. You get everything back ontime and neatly packed. I' m from San Francisco and our cleaners do not compare. Go here if you need dry cleaning in Chicago. We gotta get one of these here in SF. read more

This place is great. They're fast, do a great job, and reasonably priced. Very friendly staff also. I got a variety of services done, from dry cleaning to alterations, and everything was impeccable! read more

"Shoe Shine April!" I've been coming here for 1 year for David to shine my shoes. David knows how to get his hands dirty and does a fantastic job. For only $5 and a modest tip he knows how to send a man on his way looking "so executive". He can do boots, shoes, suede, in any color. You can leave him a bunch of shoes and come pick them up later. He's always up for the job. read more

I started using Four Seasons as they are conveniently located near my work. I have been going there for over a year now and they are top notch. The owners, Brian and April are friendly and caring. They have taken such great care of my clothes and April does amazing alterations. Brian has helped me to my car with my cleaning, April has advised me against tailoring when there didn't seem to be a need. They really care about their customers and doing a great job. I am thrilled with their impeccable customer service and wouldn't conisder taking my clothes elsewhere as it would be some hard shoes to fill! read more

Four Season has been my only dry cleaner for nearly two years now. They do a fantastic job and provide top notch customer service - April is always friendly and helpful. I have also been very pleased with their tailor services. They have done multiple slacks and three shirts for me, and all were perfect. I highly recommend Four Seasons. read more

Fantastic service every time I go in. April (the owner I believe, and mentioned multiple times in other reviews) is always super nice. Clothes have always been returned perfectly and they have even gone out of their way to fix minor things like buttons without even asking. They have even been kind enough to rush things through for me (which is awesome if I need things quick. read more

BUYER BEWARE!!! DON'T GO TO THIS CLEANERS!!!! I WOULD GIVE THIS PLACE A NEGATIVE NUMBER IF I COULD!! I should have read the reviews in more detail before I went to this place but I saw 3 stars and figured I'd give it a try. This place is located right next to my office and I needed a few silk shirts fixed. I took 4 in and explained what needed to be adjusted. April didn't seem to think anything would be an issue in fixing them and told me they would be ready in a few days. The following week, I went back to pick up my shirts and April mentioned one of them bled a little in cleaning. This surprised me since I have had all 4 of these shirts cleaned before with no issue. As I started looking at them, I noticed that it wasn't bleeding of color on one of my shirts, the whole center section (which had a special detail on it) was a TOTALLY DIFFERENT COLOR! I told April that the shirt had been damaged. It was a solid color when I brought it in and now it was 2 different colors. She immediately got very defensive and told me I was wrong that the shirt was in fact 2 colors. We were at an impasse and she suggested I try to find a photo to prove the original color of the shirt. While I wasn't thrilled about this since as a customer, if I am saying something isn't right, you should work with it, I told her I would see what I could do but, logically, why would I lie about my shirt being ruined when I was paying for 3 others. No worries though, I left and said I would try and find a photo. A few days passed and I hadn't gotten around to looking for a photo due to work but was planning to that upcoming weekend. To my surprise, April called me on Friday and asked if I had found the photos. I told her I hadn't looked but would that weekend. So here is the kicker folks. The conversation could have ended up SHE PROCEEDED TO TELL ME...that after some thought, she did recall my shirt and it was 2 colors when I brought it in and that I was lying. SHOCKED, I told April that I thought I was a better expert on how my clothes looked since I actually owned it and she had only seen it once, likely among hundreds of other clothes that day. That set her off even more and she started screaming that she was doing me a favor by even trying to prove my item had been damaged (huh?). I remained calm (as she continued to yell and cut me off) and, in frustration said look, I will try and find the photo but from a customer service standpoint, this has really been an unpleasant experience. I have never been spoken to in this way and, regardless of what happened with the shirt, wouldn't be coming back. That really set her off and she started cursing at me, calling me a variety of unfriendly names before she slammed the phone down and hung up on me. Now, I found the photos to prove she damaged my shirt, but honestly, fighting with this woman over a Gap shirt just wasn't worth it to me so I didn't bother taking the photo back to the cleaners to state my case. Call me a wuss, I'll take it but after the interaction I had with her, the thought of fighting again over MY clothes just seemed silly. What I did do though was post this review and report her to the Better Business Bureau. No one, AND I MEAN NO ONE, should ever be treated this way by someone in the service industry and if you can't treat people nicely, you shouldn't work in a service job. I am sure April is great if you don't question or complain and if you continue to frequent this place, I hope you never have any issue. But based on my experience, if you ever have an issue, be prepared for an ugly fight. read more

Guess they don't want business. Just stood in the cleaners waiting to be helped while a man just continued to do his work. He was facing me but did not even acknowledge I was standing there. Guess I'll go elsewhere with my businesss. read more

The service from everyone was phenomenal, fast, and friendly. I would recommend anyone to this business.

This place is located in the same building as my office, so it doesn't get more convenient. I have always been pleased with their dry cleaning, but today I picked up a pair of boots that they replaced the soles and heels on and the work was impeccable! I always try to repair shoes instead of replacing them, but it's getting harder and harder to find good cobblers in Chicago as we have become such a disposable society. I'm very happy to know that I can bring my worn out footwear to Four Seasons and get them back as good as new. read more

I have been coming to Four Seasons for years and must first say that I'm very surprised to read some reviewers complaints about April. She has always been so friendly, helpful, and simply great to do business with. If you appreciate those places in this big city that make you feel like you're in a small town, then Four Seasons is where you should go - I'm greeted by name and don't even have to explain what I need done, as they look thoroughly for stains, loose buttons, or tears. I'd been to several dry cleaners in the past and there are certainly more options than I can count, but I know that I will get what one would expect from a great dry cleaner here - great service, responsible & careful handling of my clothing, all at a price that makes it worthwhile. read more

I came here for alterations to 2 pairs of suit pants - all I needed was a hem and I was mostly just looking for something close to my office. I've never used any of their other services, but based on the level of customer service I think I might have to start. April was extremely friendly and got me right in and out in less than 5 minutes. The changing room is a full room with a door and a lock, unlike some places that just have a curtain to stand behind (if that sort of thing is important to you). What was most impressive was that April called me about 4 hours after I dropped the pants off and said they were done - she had also hand-pressed them so they were ready to wear. Prices were very reasonable for the Loop and the customer service was outstanding. read more

Just had a horrible experience at four seasons cleaners. Took a Brooks Brothers sweater there this morning. When I went to go pick the sweater up, I discovered they had ruined every button on the sweater. Their response "sorry it happens." "We foiled your buttons." Maybe its me, but doesn't foil hold heat and steam in, which will be bad for a wooden button. Just my thinking... They offer to get the buttons fixed at the store. I ask can I get that in writing they reply no, now please leave my store, despite that the store was not closed. They then stated I was a bad customer, for complaining. I will NEVER use again. Do not recommend. read more