Some days you see stupid. Other days you see stuck on stupid. I was privy to have insight into a management team at HEB that is stuck on stupid. To the point they probably should have helmets, mouth guards, and safety vests to keep themselves from being killed by a run away cart in the parking lot. While this is trivial, it is a special kind of stupid. Apparently, this august management team took away wine carriers because customers were putting items other than wine into these special receptacles of happiness and they felt they were losing money (I know it's trivial but...).
This HEB is dead center in one of the most affluent parts of Austin. It is also host to a proportionate number of day drinking soccer moms and career frustrated dads that appreciate their wine and olive oil carriers in one convenient delivery mechanism. The Austin City Council has already made it more difficult to shop by taking away plastic bags, now HEB is worried about profit margins on wine sherpas. You are already too expensive, limited, and crowded. Why make it harder to shop? Sprouts and Trader Joe's just make it easy. Remember, it's the small things that make a difference. read more