I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

I had a poor experience with this company. When I attempted to speak to the owner to resolve, he…read moreprevented me from explaining my situation, interrupted me numerous times, and hung up the phone. He left me baffled and staring at my cell in my hand. I cannot recommend this company.

New to the area, I am so very thankful to have found Ray Goodman and his company, Nashville HVAC…read moregroup. Buying a 'new-to-us' home with very old AC and furnace units, we had been experiencing some cooling then hearing issues, which Ray was quickly able to visit our home and repair the issues. His quick & thorough service and great savings have been wonderful to our family budget. We have since asked Ray to add us to his seasonal cleaning & maintenance check up schedule in order to ensure things continue to run well. I definitely recommend Ray and his Nashville HVAC Group team to anyone looking for help in servicing or repairing your AC or furnace units.

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

Jerry just left my house after breaking my faucet in my master bathroom. Was supposed to be here…read morefor a warranty company repair on a leaking faucet. Comes to me and says the handle is broken and he can't repair it as this time. When he turned the water back on the faucet is spewing hot water all over the place. I called him. He comes back exclaims that we need to cut into the wall on the other side of the bathroom and cut the valves to the bathroom. I am like "wait, we need to get the warranty company on the phone and make sure they will cover this", he kept saying no no no and insisted on cutting into my wall. He said "I need to get warranty company on the phone!".....I said " DO IT!" He refused. Said he was leaving, with my faucet spewing and I asked if this was his business and he said Yes. I said so you don't care that I am going to crucify you in a review. His words. "It won't matter". Left my house with the water turned off and said......I am not coming back.

Sent by our Cinch warranty service to fix a leak. Came without an appointment, was rude, told me…read morethat the bathtub needs to be caulked and left. Did absolutely nothing!!! If I could give zero stars, I would! I want my $150 back!!!

We've been using Busy Bee for a couple of years now, and we are members of their BeeHive Club. We…read morehave had nothing but GREAT service. Everyone is professional, yet personable and are all always happy.

This is a SCAM. They will sell you a yearly maintenance program, only to never actually follow…read morethrough. They will schedule you a specific time and show up four hours after the scheduled time. Customer service is sorely lacking. Buyer BEWARE!

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

I scheduled an appointment to replace some faucets…read more Appointment was made well in advance for 8AM. They never showed as i stayed home editing all day. At 4:50 pm they called me to reschedule. They forgot? Not professional.

They came and said they fixed my faucet.It was on the hot side and then one day later it was…read moreleaking again.They sent me a bill and I didn't think I should pay it.I then had a blockage in my .ain drain and called them and they said oh you have to pay for the other first.I explained why I shouldnt.She didn't care.I then paid it for some stupid reason and made an appointment for the next day.I told her I work at night and need a late appointment.she called me first thing in the morning.Then she talked over me on the phone and was rude.She was loud and rude and aggressive.I said well if you would listen instead of trying to talk over me you'd hear something.Then I got a different plumber and tried to call and she put me on hold about ten times.Im very sure she was just seeing the caller ID and playing a childish game.This is not how you do business.This is not how you talk to people.She didn't care about my sleep schedule or that the work failed that they did.

2023/10/27 had to search credit card statements to find these people again…read more Toilet broken, and i needed to go! ( water line from wall broke when i tried to repair the fill valve ) They managed to get me in same day for a quick repair. Easy Peasy and now i can go without a worry

Nice guy. Did a great job with our backed up kitchen sink, installing a new garbage disposal, and…read moreinstalling a new bathroom faucet to replace the leaky one. Appreciate his good job and kind business practices.