I had a wonderful experience, I recently purchased a 2016 Acura RDX and I LOVE IT!!! Ryan was…read moregreat, friendly and very knowledgable. I will definitely being going back for my next car. Thanks again!

Went to look at purchasing another company truck. Worst customer service ever! Johnny came out and…read morestarted to talk to us like we were idiots. very disrespectful and condescending. Buyer beware They are looking to take advantage of you. They don't want to talk about pricing. Just want your down payment and then hope you don't make the payments so they can repo it and sell it again to the next victim

Looked online, found a car I liked (2015 Audi Allroad). Went to check it out. After scoping out on…read moreGoogle I saw a small lot. Foreign cars, small lot. Sounded iffy to me. Especially for the price. Was already in the car test driving it when the owner had called to talk to me about my interest in it. I was impressed. Very impressed. They know these cars. This thing was clean. Very well maintained. 3 owners. Clean car fax. In fact all service was done by Harris, Hendricks Audi, and Hendricks Porsche. I will highly recommend. These guys weren't pressuring me to buy, nor were they trying to get me to spend even more. Simple, easy. Friendly Service. Seriously, without question I will consider these guys next time I want another car. Ask for Stephen, he will get you right! PS. The price I paid almost feels like I robbed these guys. I can say that since I have the car now! Seriously! Great prices! Check em out.

It's hard to find a mechanic you can trust. I have had two experiences with Harris, and these…read moreare world class guys. Another mechanic that rhymes with "Schelp Toys" blew my engine. I called Harris and arranged fro a new engine to be delivered. Before I got that far Harris tried to get me to go to the dealership because there was a chance that I could have the engine replaced for free through a warranty. They tried to save me $1800. I already knew the answer, and had them install the engine, and it was flawless. Ask for Parker, or Rob, both great mechanics and stand up guys.

Matthew and Karen did an awesome job helping me out with this 2019 ram truck…read more This is the second time I've worked with tonic automotive and highly impressed with their professionalism and how polite they are in the selling process. I will be back. 10 stars.

Matthew is great he really seems to cares about his customers. Authentic, genuine, and overall a…read moregreat well rounded guy. he's the reason why I prefer to do business with a mom and pop shop vs. bigger franchise companies. Mind you I work for a major dealership and prefer to buy with Tonic. Come here if you want to ease your car shopping stress. Mathew isn't pushy and strives to really help you anyway he can. He puts his best foot forward and stands behind his inventory to assure you are getting a great deal. I really appreciated him working with me even afterhours. I was able to get a good rate and decided to finance and trade my car in with him. Im very sattisfied and love my vehicle of choice. I highly recommend tonic automotives and see why he has returning customers. I will definitely buy from him again overall exceeded my expectations. trustworthy salesman are rare nowadays but I can assure you are in good hands with Matthew. Check him out you won't regret it!

I bought a ford focus 2014 in 2025 and after the 30 days exactly I started having transmission…read moreissues I called to see what we could do about it and he said there was nothing they could do. it is very disheartening because they sold me this burden. seeing I brought me family there. They are good people they just sold me a lemon. That I still dealing with.

From the owner: Our Business specializes in providing customers with affordable vehicles that are reliable and…read moreluxurious for ones budget. We provide clean quality vehicles that are North Carolina Inspected. Thank you for your business in advance.

Had an awesome experience, bought a used car from them, went online and they made it easy. All the…read morenumbers we agreed online was got they gave me when I showed up!!!! Awesome job shout out to Billy the Man !!!!

This location is owned by Jim Keffer. When my mom and I took her car in for service due to normal…read morewear and tear on the brakes they replaced the pads and resurfaced the rotors. Soon after this service we noticed a scrubbing noise. We returned to the dealer and they test drove the car. They assured us that nothing was wrong with the car. We took the car back after the issue persisted. This time we joined the mechanic during the ride along and were able to point out the scrubbing noise. This mechanic confirmed that there was an issue with the rotor. The initial service was not completed correctly. The second appointment to attempt to rectify either resulted in incompetent maintenance technicians reviewing the car or the dealer embellishing the true condition of the work that had been completed. On the third visit a technician finally was able to confirm what we had been describing. After all of this they want us to pay for new rotors. The dealer did not do their job and wants us to pay for it. This is poor customer service and I'll be reaching out to Jim Keffer as well as the Hyundai corporation to report the experience. Ashley and Amanda are such kind pleasant people to work with so long as there isn't an issue. If one persists, unfortunately they will blame the customer rather than holding the service department accountable.

I am so relieved today...Carmax gave me exactly what the online offer gave me. I had just enough…read morecash to pay off my negative equity and pay off my car loan. I am so grateful. Thank you Hannah for your hard work and quick & easy process.

Tried to offer my wife way less than the other car companies we visited to complete a sale of her…read morecar.

I accompanied a relative to purchase a car and was highly impressed at the customer service here…read more Ivan was very knowledgeable and helpful as he answered all of our questions thoroughly, and made the whole process easy. highly recommend!

From the owner: At Queen City Imports, we serve the greater Charlotte area and have access to hundreds of pre-owned…read morevehicles of the highest quality from some of the finest manufacturers. If you don't see the precise vehicle you're looking for; give us a call- we'll find it for you!

Templar Auto Group is a great place to purchase a car. Mickey was very straight forward and honest…read moreabout the vehicle. We were having issues with our bank cooperating with the loan process. Mickey said he would meet us on a Saturday at 9 am to meet with Truliant Federal Credit Union he does a lot of business with them. It was a straight forward process we walked out with check in hand for our purchase. This goes above and beyond outstanding customer service. We are very happy with the car and will be back for our next car purchase. I did see another review regarding processing time in sending the tag and title. Our tag was mailed promptly and the bank received the title quickly there were no issues there. If you are in the market look no further save yourself the headache and go see Mickey you won't regret it!

From the owner: Templar Auto Group, Inc. is a used car dealership located in Matthews, NC. Customers can buy from…read moreTemplar Auto Group, Inc. with confidence, since we provide a complimentary Carfax report on all our cars to our customers, as we are a certified Carfax advantage dealer. If you need financing, we work with a credit union with rates starting at 2.49% APR on approved credit. In addition, all our cars are pre sale inspected and reconditioned, all documentation is available to purchaser. While some of our cars are as near perfect as they can be, some might need light reconditioning, and are priced accordingly. Either way, we strive to provide you with all information necessary to make a sound buying decision. It is our goal to provide each and every customer with outstanding customer service! Templar Auto Group, Inc. is an accredited business with the NIADA.

We have shopped/bought cars from this dealership and we were loyal Scott Clark Toyota service…read morecustomers for 10-15 years. Will not return. I brought in a nearly brand-new car (~5,000 miles) on July 10, 2026 for a routine tire rotation and accepted the complimentary car wash. When the valet handed my keys back, something felt off. Turns out my leather steering wheel had several sets of closely spaced vertical slits cut into two different areas (2 and 8 o'clock positions, each a couple of inches long), plus two parallel scratches on my cluster lens -- spaced exactly the same distance apart as the scissor blades on a utility knife housed in my car. None of this was present at drop off. What followed was months of unanswered calls and denied responsibility. They claimed to have reviewed video evidence in the service area, but confirmed there is no camera in the car wash bay and completely ignored the fact that the damage was not there at drop off. Be wary of the service offered by Scott Clark Toyota as they do not appear to know/screen their employees very well... or care when vehicles are damaged.

Update- the very next day they lowered the price of the car below what I offered the Manager…read more Guess who won't be buying it. This Gal. LOL- everything the "Manager" said was contradictory to wanting to sale a car. It must have been his first day. Said "We are all about volume" when I made him an offer on a car they have been sitting on for months- he offered me $150 off the price. Cash deal- Would have been another sale to add to the "Volume" but whatever. Oh and I loved the line about driving off with equity. What? We all know the moment you drive off the lot the value drops. I'm not an idiot. The dealer that has the same car a few extra miles away was willing to deal so headed there. I bet they take my cash and actually sale a car today.

This place is amazing outstanding service and sales!!! The staff is thoughtful and caring.read more

Wouldn't show me the brown / green interior on one car because they "are closing in 5 minutes". I…read morewasn't looking to test drive and told the guy I wasn't planning on buying for a few months. Google shows the place closes at 8, he said they close at 7. I explained I live two hours from a dealership and really pushed it to get here today. He told me I'd take a day off to go to the doctor so I can take a day off to come back. Will not buy a car at this location. Terrible attitude and service. Didn't care at all about me.