It was my first time picking up food from here and it's now my new favorite place! The food was great, I'm sure it would've been amazing if I had eaten it fresh but I waited till I got home. Service was super friendly. Parking isn't the greatest, but you make it work so be prepared when you pull up. read more

Food and service was great. This I more of a "takeout", however the did accommodate us. They were able to answer questions about a "gluten-free " diet and had gluten free soy sauce and sweet and sour sauce. read more

YESSSSS. This is one of, if not, the best Chinese takeout/delivery place I have ever tasted. I had the sesame chicken, egg drop soup, and crab rangoons, and had two whole days' worth of food. I ordered this via Doordash but based on how hot my food was, I would say the service is amazing. The ambience seems nice from the photos. read more

If you're thinking of getting some Chinese food. Stop scrolling and go to Fortune Pavilion. It is the best food in the area. Beats the socks off all the other Chinese restaurants in 3 counties. Everything is hot and made to order. We tried 4 different dishes and they were all fantastic. I'm never going to another buffet again or ordering take out from any other Chinese place. Go and thank me later. read more

One of the best Chinese takeout places we've had in this area. We could tell the oil they used to cook with was fresh and that makes a huge difference. Definitely recommend read more

I must admit that I thought a Fortune Pavilion had closed until I saw people commenting on the restaurant in a local review group. I am glad I called to place an order. The crab rangoons were the best I have had in years. The same is true for the General Tso's chicken. Both are highly recommended. My daughter pronounced the sweet and sour chicken with lo mein as excellent. The egg rolls were okay, as was the chicken fried rice. Overall, a very good experience. read more

Food was not good and service was awful. I would suggest going further into Charleston for decent Chinese food.

First impression was a bit hesitant but my food was actually delicious. I ordered the lunch special of beef & broccoli with pork fried rice and I have to say for $8 it was great! My coworker got the crab Rangoon and it was FANTASTIC. Definitely recommend read more

My wife and I had lunch here today. We got there at 11am and it was chilly inside. The place was well decorated and otherwise clean and comfortable. My wife's meal started with 2 crab rangoons. I must say, they might be the best I've ever had (I have a hard time making that claim for anything)!! My wife didn't finish hers... "too much crab and not enough cream cheese" for her. "Really?" I had the Pad Thai (extra hot!) and the wife had Crispy Chicken. Both were fresh and flavorful. The lunch portions were on the large side. The prices were great (Sub $20 total for lunch). The lack of fountain drinks, chilly temperatures were the only potential downsides to this place. The service was good. Friendly and ready to serve. Not overbearing. I look forward to trying other non-buffet foods here. Sushi. I must try the sushi. Go to Bigley and try it for yourself. read more

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Hot, fresh , delicious. Crab Rangoon is the best in town. General Tso's Chicken is yummy. Totally recommend. Got my order to go. Called in and it was ready in less than 30 min. Not the same owners as in the past, so some reviews from years ago are for the previous owners. Just a FYI read more

Fortune Pavilion - Shrimp lo mein, egg roll, General Tso chicken, crab Rangoon, chicken fried rice - Chinese Near Me - Charleston, West Virginia

Ordered steamed dumpling. Fried chicken wings. Egg rolls. Pork fried rice and general Tao chicken. It was fast. The food was hot and delicious. Definitely going back read more

Extremely slow delivery. More than an hour although 30 minutes was promised. After calling for update, was told the driver left "10 minutes ago" to go 2 miles, and 20 minutes later the driver had still not arrived. read more

A good basic Chinese restaurant. There's nothing out of the ordinary, but that's fine. The food is delicious and the people friendly. Tip: fortune pavilion uses the BeyondMenu app for smartphones. Get it and you can send in an order as complex as you want, to be ready ASAP or at a selected time in the future. I wish more places would use it. read more

We are working in WV. We come here at least once or twice a week. Authentic and high quality food. Family owned operation. read more

Fortune Pavilion - Excellent food. Very authentic. - Chinese Near Me - Charleston, West Virginia

I don't know what happened to this place but my goodness our dinner was terrible. My egg foo young was gritty... couldn't eat it, wonder if they dropped it on the floor. There was a hair in my mom's dish. Good grief. And they did not send my rice. Will not order from here again. read more

Thai is good. Little boy that runs the front is cool. But if you're ordering General Tso's.... dont. It's rarely fresh. Its easy to tell its reheated leftovers. I had a complaint once and took my food back and thought the woman was going to try to fight me. read more

This place is a hidden gem great food, great prices and a comfortable environment. Will be back again and again.

The food here is pretty good, and the prices are awesome! The waitress was really nice, and service was fast. Only place I know you can get good hibachi style food for a fair price. It's $13 for the chicken meal and it's enough to feed two! read more

Great food! We did takeout and for an appetizer got the crab rangoons and then got the Orange Chicken and the General Tso's beef. It came with large portions and the prices can't be beat! Definitely recommend. read more

Typical Chinese menu. Service is quick & friendly and portions are generous. They have a nice selection of tofu entrees. Don't let the exterior scare you. The interior is nice, but very small. Would be nice if they served more than one type of tea. read more

We were traveling through and looking for somewhere to eat, and this had good reviews, so we went there and it was not that great. It was clean but the food was very undesirable. I have a feeling now looking back at the reviews that it was them and their family doing the reviewing. Pretty disappointing, but I should have known by the looks of it. read more

Recently renovated and under some new management. This place may not appear much from the outside, but on the inside it is clean, quiet and well-ordered. The menu is quite rich with both Chinese and Japanese dishes. I have eaten here half-a-dozen times and have yet to be disappointed. The food is tasty: not OMG, wow, but subtle and pleasing. There is a nice balance between the meat and vegetables in their mixed dishes, plus they offer some healthy steamed entrees. Service is quick and the main chef seems genuinely interested in producing a quality product and service. I'm recommending this place to all my friends. read more

I was, until today, a regular customer of Fortune Pavilion. I called in a pick up order last night, and when I called to say they had left my noodles out, the woman who answered started yelling, YES, yelling at me. She was SO RUDE AND HATEFUL! I've never had them talk to me like that. I don't think I've ever been talked to like that EVER! I ended up having to just hang up. It turns out it was my mistake in ordering, but the menu was misleading. There was no description. If they want to lose a regular customer over a $4.45 pint of noodles, then they succeeded. Their food was going down in quality anyway. My General Tsos chicken was tough and rubbery. My shrimp was nasty. Maybe this is a good thing. I don't want to be treated like that again, and the food quality worse. DO NOT RECOMMEND!!!! read more

Food is very mediocre and that's being nice. Price isn't bad and it was quick but this will probably be the last time I order food from there read more

I tried this place this evening and was pleasantly surprised. It's hard to find decent Asian take out in this area. But this place was actually really good. I had teriyaki chicken and steamed rice. The teriyaki chicken was awesome. The sauce was good and it had both plenty of chicken and plenty of vegetables. The steamed rice is a bit cheap on quality as far as rice goes, but still good. I'll be ordering from here again for sure. read more

The food is good and comes out fast and hot, but there is a language barrier. It was difficult to order.

I ordered from this Restaurant at 10:30 online which is when ordering begins. The order was supposed to be here by 11:15. I call around 11:40 asking where my order is. I am told they had not even looked at the online orders yet today. I ask for my order to be cancelled. At this point lunch is over. I won't be able to eat it anyway. The lady says she will call back. She calls back and refuses to cancel the order and starts speaking another language to me and hangs up on me. I call them back and speak to a manager. The manager still refuses to cancel the order. He said that he wasn't even open at 10:30 so how would he be able to fill my order. I told him that is not my fault that he should probably update his online ordering. That said we will never order form this place again. Worst customer service ever. If I could give zero stars I would. read more

Awful worst customer service ever so rude....food dumped in brown bag up on delivery.......didnt want to replace until I called beyond menu ....still super unfriendly to not even have that good of food .....neeeeeeveeeeer ever will I eat here again gross read more

This is the first time we eat at this restaurant. Food is great; service is friendly; and price is right. We ordered Singapore chow Mei fun which is very authentic, and the portion is generous. We also tried sushi and sashimi combination plate. The fish is fresh and sushi rice is cooked to the right consistency. Place is humble, but clean and feel at home. read more

I've been going to this location, since they opened in the late 90s, and although it has gone through multiple management changes over time, they still make my favorite 'Crab Rangoon' and a signature 'Hot and Sour Chicken'. I feel this is the best combination of these dishes of any other Chinese restaurant that I've ever eaten, anywhere in the country. Your mileage may vary, but that is my honest opinion. I do wish they could have kept their sushi chef, but I guess the sushi wasn't popular enough to financially maintain. Other than that, I love this restaurant and have loved this restaurant for close to twenty years now. read more